5. If you experience trouble with this product, contact your authorized reseller, or call
IBM. In the United States, call IBM at 1-800-772-2227. In Canada, call IBM at
1-800-565-3344. You may be required to present proof of purchase.
The telephone company may ask you to disconnect the device from the network until
the problem has been corrected, or until you are sure the device is not malfunctioning.
6. No customer repairs are possible to the device. If you experience trouble with the
device, contact your Authorized Reseller or see the Diagnostics section of this manual
for information.
7. This device may not be used on coin service provided by the telephone company.
Connection to party lines is subject to state tariffs. Contact your state public utility
commission or corporation commission for information.
8. When ordering network interface (NI) service from the local Exchange Carrier, specify
service arrangement USOC RJ11C.
Canadian Department of Communications certification label
NOTICE: The Canadian Department of Communications label identifies certified
equipment. This certification means that the equipment meets certain telecommunications
network protective, operational, and safety requirements. The Department does not guarantee
the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to
the facilities of the local telecommunications company. The equipment must also be installed
using an acceptable method of connection. In some cases, the company's inside wiring
associated with a single line individual service may be extended by means of a certified
connector assembly (telephone extension cord). The customer should be aware that
compliance with the above conditions may not prevent degradation of service in some
situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance
facility designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the
power utility, telephone lines, and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as appropriate.
Appendix D. Product warranties and notices
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