v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 4, “Parts listing,” on page 41 to determine which components are CRUs and which components
are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error Code
Type
Error Message
Action
0x806F0813
Error
Group grou 2 (Critical Int) bus
uncorrectable error
1.
Check the operating system event log and the
system event log as it may contain additional
information (see “Error logs” on page 103).
2.
Reseat the blade server in the BladeCenter (see
“Removing the blade server from the BladeCenter
unit” on page 52 and “Installing the blade server
in a BladeCenter unit” on page 53).
3.
Update the device drivers for any expansion cards
that are installed into the blade server.
4.
Reseat the expansion card (see “Removing an I/O
expansion card” on page 71 and “Installing an
I/O expansion card” on page 75).
5.
Replace the expansion card (see “Removing an
I/O expansion card” on page 71 and “Installing
an I/O expansion card” on page 75).
0x806F0813
Error
Group 1 (Critical Int) bus
uncorrectable error
1.
Make sure that the latest firmware is being used
(see “Firmware updates” on page 34).
2.
Reseat the blade server in the BladeCenter unit
(see “Removing the blade server from the
BladeCenter unit” on page 52 and “Installing the
blade server in a BladeCenter unit” on page 53).
3.
Run the Setup utility and load the default system
settings (see “Using the Setup utility” on page 21).
4.
Check the event logs for other related error
messages (see “Error logs” on page 103).
5.
(Trained service technician only) If the error
continues, replace the system-board assembly (see
“Removing the system-board assembly” on page
97 and “Installing the system-board assembly” on
page 98).
0x806F0813
Error
Group 4 (Critical Int) bus
uncorrectable error
1.
Verify that the system is running the latest UEFI
firmware (see “Firmware updates” on page 34).
2.
(Trained service technician only) If the error
continues, replace the system-board assembly (see
“Removing the system-board assembly” on page
97 and “Installing the system-board assembly” on
page 98).
Chapter 6. Diagnostics
145
Summary of Contents for 7870B4U
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