v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 4, “Parts listing,” on page 41 to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Error code
Description
Action
3018003
CRTM corrupt image.
1.
Run the Setup utility (see “Using the Setup
utility” on page 21), select Load Default Settings,
and save the settings.
2.
(Trained service technician only) Replace the
system board (see “Removing the system-board
assembly” on page 97 and “Installing the
system-board assembly” on page 98)
3000007
Illegal software state (halted).
1.
Run the Setup utility (see “Using the Setup
utility” on page 21). Select
Load Default Settings
and save the settings.
2.
Reseat the following components one at a time in
the order shown, restarting the server each time:
v
Battery (see “Removing the battery” on page
58 and “Installing the battery” on page 60).
v
Expansion cards (see “Removing an I/O
expansion card” on page 71 and “Installing an
I/O expansion card” on page 75).
3.
Replace the following components one at a time
in the order shown, restarting the server each
time:
v
Battery (see “Removing the battery” on page
58 and “Installing the battery” on page 60).
v
Expansion cards (see “Removing an I/O
expansion card” on page 71 and “Installing an
I/O expansion card” on page 75).
v
(Trained service technician only) Replace the
system board (see “Removing the
system-board assembly” on page 97 and
“Installing the system-board assembly” on
page 98)
160
BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide
Summary of Contents for 7870B4U
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Page 268: ...Part Number 90Y5614 Printed in USA 1P P N 90Y5614...
