v
Make
sure
that
the
device
drivers
on
the
client
and
server
are
using
the
same
protocol.
If
the
Ethernet
controller
still
cannot
connect
to
the
network
but
the
hardware
appears
to
be
working,
the
network
administrator
must
investigate
other
possible
causes
of
the
error.
Solving
undetermined
problems
If
the
diagnostic
tests
did
not
diagnose
the
failure
or
if
the
server
is
inoperative,
use
the
information
in
this
section.
If
you
suspect
that
a
software
problem
is
causing
failures
(continuous
or
intermittent),
see
Damaged
data
in
CMOS
memory
or
damaged
BIOS
code
can
cause
undetermined
problems.
To
reset
the
CMOS
data,
use
the
password
override
jumper
to
override
the
power-on
password
and
clear
the
CMOS
memory,
see
If
you
suspect
that
the
BIOS
code
is
damaged,
see
Check
the
LEDs
on
all
the
power
supplies
(see
If
the
LEDs
indicate
that
the
power
supplies
are
working
correctly,
complete
the
following
steps:
1.
Turn
off
the
server.
2.
Make
sure
that
the
server
is
cabled
correctly.
3.
Remove
or
disconnect
the
following
devices,
one
at
a
time,
until
you
find
the
failure.
Turn
on
the
server
and
reconfigure
it
each
time.
v
Any
external
devices.
v
Surge-suppressor
device
(on
the
server).
v
Modem,
printer,
mouse,
and
non-IBM
devices.
v
Each
adapter.
v
Hard
disk
drives.
v
Memory
modules.
The
minimum
configuration
requirement
is
1
GB
(two
512
MB
DIMM,
in
DIMM
slots
1
and
2).
v
Service
processor
(Remote
Supervisor
Adapter
II
SlimLine).
The
following
minimum
configuration
is
required
for
the
server
to
start:
v
One
microprocessor
v
Two
512
MB
DIMMs
v
One
power
supply
v
Power
backplane
v
Power
cord
v
ServeRAID
SAS
controller
4.
Turn
on
the
server.
If
the
problem
remains,
suspect
the
following
components
in
the
following
order:
a.
Power
backplane
b.
Memory
card
(DIMM)
c.
System
board
If
the
problem
is
solved
when
you
remove
an
adapter
from
the
server
but
the
problem
recurs
when
you
reinstall
the
same
adapter,
suspect
the
adapter;
if
the
problem
recurs
when
you
replace
the
adapter
with
a
different
one,
suspect
the
riser
card.
Chapter
3.
Diagnostics
89
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