IBM 8265 Nways ATM Switch User Manual Download

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3. Message: Connection lost/connection-lost.

The SVC connection between the 8265 and the host has been cleared during the file transfer. Retry the
upload. Look at all the Clear Tables of all intermediate 8265s that are on the path between your 8265 and the
host. To do that, use the Campus Manager - ATM Statistics application.

4. Message: File not found/file-not-found.

You tried to upload without specifying the name of the file to be uploaded. Specify the name of the file.

5. Message: File too big/file-too-big.

There is no space left on the server. Check that space is made available before retrying the upload.

TFTP: Download Inband fails from your 8265

Explanation: The download inband can be done either from the terminal console (console or Telnet) or from the
SNMP Manager (Campus Manager - ATM or MIB Browser).

Before performing any download, make sure that the machine hosting the TFTP server can ping the 8265

When an download fails, an error code is returned. That error code can be different between the terminal dialog and
the Campus Manager - ATM/MIB browser, which is why both return codes are documented.

Note: When the download fails from the terminal dialog (console or Telnet), check the return code by using the

SHOW TFTP command.

1. Messages: Error/generic error..Host Access Violation...Access Rights

Violation/access-rights-violation...File already exists/file-already exits..

The file that you want to download does not have read permission for TFTP.

Change the attributes of the file on the host.

You are trying to download to a directory that is not downloadable by TFTP.

If your source host runs AIX or Unix, use the directory /tmp, or configure the file /etc/tftpaccess.ctl with
lines beginning with 'allow:' (check the documentation of the daemon/server TFTPD. If you use
another operating system (OS/2 or others), configure the TFTP daemon on that system to accept
downloads in the desired directory.

You are trying to download a file that can only be uploaded (traces, error-log, dumps).

Check the file type of the file to be downloaded.

2. Message: Cannot connect to Host/no-response-from-host.

Check that you can ping the host from the 8265 If the ping fails, see the previous sections on ping
failures.

3. Message: Connection lost/connection-lost.

The SVC connection between the 8265 and the host has been cleared during the file transfer. Retry
the download. Look at all the Clear Tables of all intermediate 8265s that are on the path between your
8265 and the host. To do that, use the Campus Manager - ATM Statistics application.

4. Message: File not found/file-not-found.

You tried to download without specifying the name of the file to be downloaded. Specify the name of
the file.

You tried to download a file that does not exist on the host. Check that you have not misspelled the
name (blank spaces are treated as normal characters).

5. Message: File too big/file-too-big.

You tried to download an operational code to the boot sector of the 8265. Check the filetype for the
download, and check the file name of the file to be downloaded.

Appendix A. Troubleshooting

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