Note:
See
“System”
on
page
112
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Error
code/symptom
FRU/action
9003
1.
Flash
latest
level
of
BIOS
code
and
firmware
for
controller.
2.
Confirm
that
this
controller
is
a
supported
option
for
this
system.
3.
ServeRAID
controller.
4.
Integrated
RAID
controller
on
the
server).
9
xxx
thru
BZ
xx
(SCSI
bus
error
caused
by
cables,
termination,
defective
drives,
etc.).
Z
refers
to
the
specific
channel
or
channels
that
cause
the
error.
1.
Follow
indications
at
“POST
(ISPR)
error
procedures”
on
page
100.
Follow
those
instructions
before
continuing
with
the
next
steps
listed
in
this
index.
2.
Hard
disk
drive
cable.
3.
Hard
disk
drive
backplane.
4.
Hard
disk
drive.
5.
ServeRAID
controller.
EFFE
(Firmware
code
corrupt
or
download
jumpers
are
in
place)
1.
Flash
latest
level
BIOS
and
firmware
for
controller;
then,
remove
jumpers.
2.
ServeRAID
controller.
FFFF
or
other
code
not
listed
1.
Follow
indications
at
“POST
(ISPR)
error
procedures”
on
page
100.
2.
Hard
disk
drive
cable.
3.
Hard
disk
drive
backplane.
4.
Hard
disk
drive.
5.
ServeRAID
controller.
Service
processor
error
codes
When
viewed
from
POST,
service
processor
error
codes
will
appear
in
hexadecimal
form
(generally
beginning
with
A2,
A3,
A4,
A5,
A6,
A7,
AD,
AE,
or
E1).
However,
when
viewed
from
the
System
Error
Log,
the
messages
will
appear
as
text.
To
determine
a
possible
error
condition
for
the
service
processor,
see
the
System
Error
Log
(see
“Viewing
error
logs
from
diagnostic
programs”
on
page
24).
SCSI
error
codes
Error
code
FRU/action
All
SCSI
Errors
One
or
more
of
the
following
might
be
causing
the
problem:
v
A
failing
SCSI
device
(adapter,
drive,
controller)
v
An
improper
SCSI
configuration
or
SCSI
termination
jumper
setting
v
Duplicate
SCSI
IDs
in
the
same
SCSI
chain
v
A
missing
or
improperly
installed
SCSI
terminator
v
A
defective
SCSI
terminator
v
An
improperly
installed
cable
v
A
defective
cable
1.
External
SCSI
devices
must
be
turned
on
before
you
turn
on
the
server.
2.
Make
sure
that
the
cables
for
all
external
SCSI
devices
are
connected
correctly.
3.
If
you
have
attached
an
external
SCSI
device
to
the
server,
make
sure
the
external
SCSI
termination
is
set
to
automatic.
4.
Make
sure
that
the
last
device
in
each
SCSI
chain
is
terminated
correctly.
5.
Make
sure
that
the
SCSI
devices
are
configured
correctly.
Chapter
6.
Symptom-to-FRU
index
103
Summary of Contents for 8480 - Eserver xSeries 205
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