Getting Help, Service, and Information
If you need help, service, technical assistance, or just want more information about
IBM products, you will find a wide variety of sources available from IBM to assist you.
See the IBM WorkPad Home Page at: http://www.pc.ibm.com/workpad
Help is also available from bulletin boards and online services, as well as by fax and
telephone. This section provides information about these sources. Services available
and telephone numbers listed are subject to change without notice.
Hardware Warranty Summary
With the purchase of an IBM hardware product, you get comprehensive warranty
coverage. During the IBM hardware product warranty period, you may call the IBM
HelpCenter for hardware product assistance. See “Getting Help by Telephone” on
page 99 for a list of available numbers.
Be sure to retain your proof of purchase to obtain warranty service. For additional
information, refer to the IBM warranty statement included with your product or
available from your reseller.
Before You Call for Service
Many problems can be solved without outside assistance, by using the online help or
by reviewing the online or printed documentation supplied with your WorkPad.
If you suspect a software problem, consult the documentation (including README
files) for the operating system or application program.
Getting Customer Support and Service
Purchasing an IBM product entitles you to standard help and support during the
warranty period. If you need additional support and services, a wide variety of
extended services are available for purchase that address almost any need.
Purchasing Additional Services
During and after the warranty period, you can purchase additional services, such as
support for IBM and non-IBM hardware, operating systems, and application programs;
network setup and configuration; upgraded or extended hardware repair services; and
custom installations. Service availability and name might vary by country.
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WorkPad Warranty, Service, and Support Booklet
