IBM 865263Y - Netfinity 4000R - 8652, Handbook

Page 1: ...IBM IBM Netfinity 4000R User s Handbook ...

Page 2: ......

Page 3: ...IBM IBM Netfinity 4000R User s Handbook ...

Page 4: ...re periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time This publication was developed for products and services offered in the United States of America IBM may not offer the products services or features discussed in ...

Page 5: ...lling the server 18 Removing the server from the rack 21 Chapter 3 Using the setup utility 23 Chapter 4 Installing the operating system 25 What you need 25 Before you begin 25 What to do 25 Chapter 5 Solving problems 29 General symptoms 29 Power on self test POST 29 Error messages 30 Diagnostic utility 32 Section 2 Netfinity Manager 33 Chapter 6 Netfinity Manager 35 Managing your IBM Netfinity ser...

Page 6: ...er 12 Installation options 67 Automated installation 67 Customized installation 68 Section 3 Appendixes 71 Appendix A Help and service information 73 Step 1 Troubleshooting 73 Step 2 Preparing for the service call 73 Step 3 Placing the service call to IBM 73 Getting additional help service and information 74 Appendix B Server records 77 Serial number 77 Appendix C Product warranties and notices 79...

Page 7: ...ez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Lees voordat u dit product installeert eerst de veiligheidsvoorschriften Les sikkerhetsinformasjonen Safety Information før du installerer dette produktet Antes de instalar este produto leia as Informações sobre Segurança Pred i...

Page 8: ...label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician vi Netfinity 4000R User s Handbook ...

Page 9: ... when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To C...

Page 10: ...damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage could occur Caution These notices indicate situations that can be potentially hazardous to you A caution notice is placed just before descriptions of potentially hazardous procedure steps or situations Danger These notices indicate situations that are potentially lethal or extr...

Page 11: ... 9 Front View 9 Back View 11 Chapter 2 Installing the server in the rack enclosure 13 What you will need 13 Preparing the server 14 Preparing the rack 15 Installing the server 18 Removing the server from the rack 21 Chapter 3 Using the setup utility 23 Chapter 4 Installing the operating system 25 What you need 25 Before you begin 25 What to do 25 Chapter 5 Solving problems 29 General symptoms 29 P...

Page 12: ...2 Netfinity 4000R User s Handbook ...

Page 13: ...ducts at the following address http www ibm com netfinity Inventory list You should have the following items One Netfinity 4000R server One rack mounting kit Two slide rail assemblies One bag of screws and nut bars One IEC power cord One console bus cable One console adapter The Netfinity 4000R System CD The Netfinity 4000R Diagnostic CD The Netfinity Manager CD The Safety Information booklet The ...

Page 14: ... channel UltraWide SCSI adapter in full length slot controlling the hard disk drives One half length slot Upgradable microcode BIOS code upgrades when available can update EEPROMs on the system board4 Power supply 150W with voltage auto selection 110 120 220 240Vac Built in overload protection Automatic restart after a momentary loss of power Integrated functions Two serial ports Two Universal Ser...

Page 15: ...vides error correcting code ECC support for 100 MHz SDRAM memory Integrated network environment support Your Netfinity 4000R comes with two 10 100 Mbps Ethernet Controllers on the system board Each Ethernet controller has an interface for connecting to 10 Mbps or 100 Mbps networks The server automatically selects between 10BASE T and 100BASE TX Each controller provides full duplex FDX capability F...

Page 16: ... test POST Customer support center 24 hours per day5 Error checking and correcting ECC memory Error codes and messages Upgradable BIOS Automatic restart after power failure Parity checking on the SCSI bus and serial ports Redundant Ethernet capabilities Upgradable BIOS When BIOS upgrades are available you can download a CD image from the http www ibm com pc support Web pages Instructions for apply...

Page 17: ... IBM Netfinity 4000R to a properly grounded PDU See the ServerProven list at http www ibm com pc compat to locate a PDU 2 For air flow reasons when IBM Netfinity 4000Rs are mounted in succession in a rack there must be no intervening spaces between the IBM Netfinity 4000Rs With the use of the console adapter and console cable that comes with your server a console monitor mouse and keyboard is atta...

Page 18: ...0 V ac Maximum 137 V ac High range Minimum 180 V ac Maximum 265 V ac Input kilovolt amperes kVA approximately Maximum configuration as shipped 0 3 kVA Acoustical noise emission values8 Average sound pressure levels 49 dBA idle 50 dBA operating Declared upper limit sound power levels 6 4 bels idle 6 5 bels operating 6 Under typical maximum configurations the heat output will be substantially below ...

Page 19: ...ou have pressed the power on switch the power cord is not connected or the power supply has failed 3 1 Ethernet 1 This yellow LED lights when there is transaction activity on Ethernet port 1 4 2 Ethernet 2 This yellow LED lights when there is transaction activity on Ethernet port 2 5 Interconnect Reserved 6 Hard disk drive Reserved 7 OS Operating system Reserved 8 Temperature Reserved 9 Console Re...

Page 20: ... CD from the CD ROM drive Note If the CD tray does not extend insert the end of a straightened paper clip into the manual tray release opening and gently pull the tray open 14 CD ROM drive in use light This light comes on when the CD ROM drive is accessed 10 Netfinity 4000R User s Handbook ...

Page 21: ...8 Universal Serial Bus USB connector 1 Reserved 9 Universal Serial Bus USB connector 2 Reserved 1ð PCI slot 1 This slot contains the SCSI controller for the hard disk drives You can connect an IBM approved external tape drive to the connector on the SCSI adapter See the Server Proven list on http www ibm com compat to locate external tape drives 11 PCI slot 2 This half length slot can contain a se...

Page 22: ...Controls indicators and connectors 16 Option 2 Reserved 17 Option 1 Reserved 18 Power cord connector Attach the power cord here 12 Netfinity 4000R User s Handbook ...

Page 23: ...r air flow reasons when IBM Netfinity 4000Rs are mounted in succession in a rack there must be no intervening spaces between the IBM Netfinity 4000Rs 4 CAUTION Use safe practices when lifting This chapter is divided into two sections preparing the rack and installing the server k18 kg 37 lbs k32 kg 70 5 lbs k55 kg 121 2 lbs What you will need In addition to the items in the inventory list in Chapt...

Page 24: ...ove the two screws from the right side of the server 3 Attach the inner slide section of each slide rail assembly to the side of the server a Pull the inner slide from each slide rail assembly until the safety latch locks b Press the safety latch 1 then pull the inner slide firmly until it detaches from the outer slide rail 14 Netfinity 4000R User s Handbook ...

Page 25: ...ew the documentation that comes with your rack enclosure for safety or cabling considerations Ensure that your planned installation is within the rack enclosure guidelines for heat generation electrical requirements air flow and mechanical loading Complete the following procedure to attach the mounting hardware to the rack enclosure Notes a You must align the slide rails correctly or the installat...

Page 26: ...Tighten the screws until the nut bar is approximately 4 mm 16 in from the rack rail 4 Attach nut bars to the other three corners of the U unit in the same way 5 Attach the slide rail assemblies to each side of the rack a Place the tabs of the slide rail assembly front bracket 2 between the front rack rail 1 and the nut bar 3 The bracket fits between the top and bottom screws 16 Netfinity 4000R Use...

Page 27: ...de rail to fit the rack Tighten the adjustment screws 3 c Push the slide bracket assemblies to the outermost positions on the rack Make sure that the slides on the slide rail assembly will extend out from the front of the rack d Tighten the screws at the front and rear of the U unit e Attach the other slide rail assembly into the U unit in the same way Chapter 2 Installing the server in the rack e...

Page 28: ... onto the outer slide about 5 cm 2 in until the server stops d Press the safety latches 1 on the slide rails and slide the server further onto the outer slide until the slide rails click into place e Press the safety latches 1 on the slide rails again and slide the server part of the way into the rack enclosure Note When the server is fully extended safety latches on the slide rails lock into plac...

Page 29: ...ting them through the slot in the server mounting flange the mounting rail the slide rail assembly bracket and the nut bar Tighten the screws 3 Connect the console bus cable 1 to the console bus In port 4 Connect the other end of the console bus cable 1 to the console adapter 2 1 Console cable 2 Console adapter 3 Mouse cable 4 Keyboard cable 5 Monitor cable Chapter 2 Installing the server in the r...

Page 30: ... than one console selector switch can accommodate see the documentation that came with your switch for information about using multiple switches 7 Connect all device cables and connectors to the server 8 Connect the power cord to the server Connect the other end of the power cord to a properly grounded power distribution unit PDU See the ServerProven list at http www ibm com pc compat to locate a ...

Page 31: ...from the rear of the server 4 On each side of the server front remove the screw holding the mounting flange to the rack the top screw 5 Pull the server forward until the safety latch on the slide rails locks 6 To remove the server completely from the rack press the safety latch on each slide rail then pull the server from the slide rails Place the server on a flat non conductive surface k18 kg 37 ...

Page 32: ...22 Netfinity 4000R User s Handbook ...

Page 33: ...e highlighted option Press the Esc key to return to the Setup Utility main menu Menu item Items you can change Standard CMOS Setup Date and time Advanced CMOS Setup BootUp Num Lock on or off Password Check Always or Setup utility only Peripheral Setup Serial ports enable or disable Change User Password This option is active only if the supervisor password has been set Change or disable the user pa...

Page 34: ... you can change Save Settings and Exit Save any changes you made and exit the setup utility Exit Without Saving Exit the setup utility without saving any changes you might have made 24 Netfinity 4000R User s Handbook ...

Page 35: ...screen directions except as noted at specific points Supply all requested information read and agree to all License Agreements presented Note There can be many activities between any of the steps listed here 1 Insert the Netfinity 4000R System CD in the CD drive and set the power on switch to On A series of logo and setup screens displays some of which remain for several seconds this is normal 2 W...

Page 36: ...isplays on the monitor insert the Netfinity 4000R System CD in the CD ROM drive 11 Unpack the video driver to your hard disk drive as follows a From the Windows NT desktop click Start Programs Windows NT Explorer or double click My Computer then double click the CD ROM drive icon Images EN and CT69000 b When a popup window about the Readme file opens click Yes c In the IBM Netfinity 4000R CT9000 V...

Page 37: ...ies window 14 When asked if you want to restart the system now click Yes 15 When the system restarts and displays the New graphics driver has been installed message click OK 16 In the Display Properties window set the properties for your display then click the Test button to test the new properties 17 Click the Apply button to see the results Change the properties if needed or click OK to accept t...

Page 38: ...28 Netfinity 4000R User s Handbook ...

Page 39: ... on self test POST Each time you turn on your server it performs a series of tests that check the operation of the base computer This series of tests is called the power on self test POST POST does the following Checks basic system board operations Checks the memory operation Compares the current system configuration with that established by the Configuration Setup Utility program Starts the video...

Page 40: ...ss Ctrl A during startup on the drive Attention A low level format will erase any data on the drive If you are not willing to perform a low level format or if the format did not correct the problem follow the instructions in Appendix A Help and service information on page 73 to place a service call to IBM D Drive Error or D Drive Failure No response from hard disk drive D Action Run the hard disk ...

Page 41: ... Run the setup utility and save the settings see Chapter 3 Using the setup utility on page 23 CMOS Time and Date Not Set The date and time are not set in CMOS Action Run the setup utility and set the date and time see Chapter 3 Using the setup utility on page 23 Keyboard Error The keyboard has a timing problem Action Run the setup utility in Advanced Setup set Keyboard to Not Installed to skip the...

Page 42: ...t messages but they also can be numeric messages For information about these software error messages refer to the information that comes with the operating system or application program or both Diagnostic utility If you suspect a problem with a hard disk drive or have received an error message indicating a hard disk drive problem or are preparing to make a service call to the IBM HelpCenter run th...

Page 43: ... Netfinity Manager Lotus Notes database 51 ODBC database support 52 System requirements 52 ODBC database configuration 52 Creating the Netfinity tables 53 Supported and certified databases 55 Chapter 10 Starting Netfinity Manager 57 Netfinity Manager Service Manager 57 Netfinity Manager service descriptions 58 Advanced System Management 59 Alert Manager 59 Alert on LAN configuration 59 Capacity Ma...

Page 44: ...ss 63 System Profile 63 Update Connector Manager 63 Web Manager Configuration 64 Delaying Netfinity Manager startup on OS 2 systems 64 Chapter 11 Getting more information about Netfinity Manager 65 Chapter 12 Installation options 67 Automated installation 67 Customized installation 68 34 Netfinity 4000R User s Handbook ...

Page 45: ...stems in the managing system network from a system that is not attached to the managing system network Serial Connection Control Use the Serial Connection Control service to use a Netfinity Manager system modem to establish a connection with any Netfinity Manager system that has a modem Once this connection is established the Netfinity Manager has full access to Netfinity Manager services just as ...

Page 46: ...ty Manager CD that comes with your server These documents are provided in Adobe Acrobat format PDF For more information on included documentation see Chapter 11 Getting more information about Netfinity Manager on page 65 Road map Use Table 1 to find the information you need to get started with Netfinity Manager Table 1 Getting Started Road Map If you want to Refer to Install Netfinity Manager Chap...

Page 47: ...le from Microsoft Note Systems using Netfinity Manager with Microsoft SNA Server cannot communicate with systems running the Microsoft SNA Server client Netfinity Manager supports only server to server communications between systems running Microsoft SNA Server software However Netfinity Manager systems running Microsoft SNA Server can communicate with Netfinity Manager systems using any of the ot...

Page 48: ...38 Netfinity 4000R User s Handbook ...

Page 49: ...tton menu 5 Type x WINNT MANAGER NETFINST where x is the drive letter of the CD ROM drive in the Command Line field and then click OK 6 Choose a drive and directory from which the Netfinity Manager program files will be copied Type in the Directory to Install from field the drive and directory name where the Netfinity Manager program files are located The default is the drive and directory from wh...

Page 50: ...or more information on Advanced System Management and the Dynamic Connection Manager service see the Advanced System Management Information section of this server library Capacity Manager Click Capacity Management to install the Capacity Management service on this system Capacity Management is an easy to use resource management and planning tool for network managers and administrators allowing rem...

Page 51: ...able only on systems running Windows 95 or later or Windows NT 4 0 or later Capacity Management available only on systems running Windows NT 4 0 or later Cluster Manager available only on systems running Windows NT 4 0 or later Critical File Monitor DMI Browser requires DMI Service Layer ECC Memory Setup requires ECC memory Event Scheduler File Transfer Power On Error Detect Predictive Failure Ana...

Page 52: ... Driver Configuration Window Follow these steps to continue configuring the system a Enter a System Name Enter a name for the system in the System Name field This name will help other Netfinity Manager users identify the system on the network b Select a Network Driver Select one of the available Network Drivers that are displayed in the Network Drivers field Once selected the Network Driver will a...

Page 53: ...erations Available options include If the Force Remote Logons option is enabled the system will not be able to save the User ID Password combinations that were used when accessing remote systems This will force you to manually log on each time a remote system is accessed Service Execution Alerts If the Service Execution Alerts option is enabled the Netfinity Manager Service Manager will generate a...

Page 54: ...hat is not responding If Netfinity Manager does not establish contact with the remote system within this time it cancels the communication attempt The Network Timeout default setting is 15 seconds This default setting might not need to be altered g Save the configuration and continue Click Save to save the configuration Then click Exit to continue Note The configuration can be changed later by dou...

Page 55: ...data can be exported from these Netfinity Manager services Alert Manager Software Inventory System Information Tool System Profile System Monitor Information on how to install and configure support for database export follows If support for DB2 database export is being installed see DB2 database support If support for Lotus Notes database export is being installed see Lotus Notes database support ...

Page 56: ...e support so the tables can be configured For information on configuring the database for ODBC refer to ODBC database configuration on page 52 For information on creating the tables refer to Creating the Netfinity tables on page 53 5 Finally you must bind the database For information on binding the database refer to Activating the database on page 47 Installing the database on OS 2 Note OS 2 is no...

Page 57: ... the DB2 command window type the following command DB2 BIND x directory DB2SQLC0 bnd where x directory is the name of the drive and directory where Netfinity Manager is installed c Press Enter Granting and revoking database privileges The following information describes how to grant and revoke database privileges Note If your primary system is OS 2 refer to Database privileges on OS 2 systems on p...

Page 58: ...stem 1 Use the GRANT EXECUTE command to enable Netfinity Manager to access the database Type the following command at the OS 2 prompt DB2 GRANT EXECUTE ON PACKAGE NETFIN DB2SQLCð TO PUBLIC and then press Enter Note Specify PUBLIC or authorize only specific manager systems To limit access to the database substitute the authorization name of the managing system for PUBLIC 2 Use the CONNECT RESET com...

Page 59: ...s using a remote database catalog the node the database resides on and then catalog the database to that node Once this step has been completed the name of the Netfinity Manager database will appear in the System Information Tools Database Selection window Deleting the database The following information describes how to delete the database for all supported operating systems Note If your operating...

Page 60: ... page 55 Lotus Notes client refer to Table 2 on page 55 See the Notes Administrator s Guide for general system requirements and supported communications protocols Installing the database To enable Netfinity Manager to export system data to a Lotus Notes database install the Netfinity Manager database template on the Lotus Notes server During Netfinity Manager installation a Lotus Notes database te...

Page 61: ...t the Lotus Notes directory path is included in the Global Windows NT environment settings If the system is running Netfinity Manager for Windows 95 ensure that the Lotus Notes directories are included in the AUTOEXEC BAT file PATH statement If the directories are not included in this statement it is not possible to export to the Lotus Notes database Once these steps have been completed export sys...

Page 62: ...MS refer to Table 2 on page 55 IBM DB2 Microsoft SQL Server Windows 95 with ODBC refer to Table 2 on page 55 ODBC support for one or more of the following database management systems DBMS refer to Table 2 on page 55 IBM DB2 Microsoft SQL Server OS 2 refer to Table 2 on page 55 Microsoft SQL Server using the Visigenic driver provided with Microsoft SQL Server or IBM DB2 Note The ODBC database name ...

Page 63: ...omatic in the Startup Type button group d Click This Account in the Log On As field group Enter in the This Account field the user name of the account that made this database an ODBC source e Click OK Note If the Event Scheduler or Alert Manager will be used to export data using ODBC continue to have the ID which made the database an ODBC source logged on during the time Event Scheduler will be ex...

Page 64: ...to a database for a specified user ID To grant access a Click Grant b In the User ID field type the user ID that will be permitted to access the database c Select privileges for this ID All privileges Insert Delete Select and Update are selected by default A user ID must have all of these privileges to export data to the database d Click OK to open the Database Server window Revoke Disables access...

Page 65: ...ble 2 Page 1 of 2 Supported Netfinity Databases Reference by operating system and database client version Product Windows 95 Windows NT 3 51 Windows NT 4 0 OS 2 Warp Connect OS 2 Warp 4 0 IBM DB2 Version 2 1 2 Yes Yes Yes Yes Yes IBM DB2 Universal Database 5 0 Yes Yes Yes Yes Yes ODBC IBM DB2 Version 2 1 2 Yes DB2 Driver Yes DB2 Driver Yes DB2 Driver Yes DB2 Driver Yes DB2 Driver ODBC IBM DB2 Univ...

Page 66: ...Warp Connect OS 2 Warp 4 0 Oracle Version 8 0 Yes Oracle Driver Version 8 0 3 0 0 No Yes Oracle Driver Version 8 0 3 0 0 No No Sybase SQL Version 11 0 Yes Sybase Driver Version 10 0 3T4 Yes Sybase Driver Version 10 0 3T4 Yes Sybase Driver Version 10 0 3T4 No No Note The above applies to Netfinity Manager Release 5 2 0 and later 56 Netfinity 4000R User s Handbook ...

Page 67: ...y Database Tables object which contains a handy online reference for all of the data tables in the Netfinity Manager database For more information on Netfinity Manager database support see Chapter 9 Netfinity Manager database support on page 45 c The Netfinity folder also contains a Netfinity Database Administration object You can use Netfinity Database Administration to configure Netfinity Manage...

Page 68: ...em configurations These services are Alert on LAN Configuration available only on systems running Windows 95 or later or Windows NT 4 0 or later Capacity Management available only on systems running Windows NT 4 0 or later Cluster Manager available only on systems running Windows NT 4 0 or later DMI Browser requires DMI Service Layer ECC Memory Setup requires ECC memory Predictive Failure Analysis...

Page 69: ...rt to another system executing a program playing a WAV file available only on multimedia systems generating an SNMP alert message dialing out to a digital pager service available only on systems that have a modem or taking an application defined action Actions are user definable using a flexible action management interface Also an extensive detailed log is kept of all alerts received by the Alert ...

Page 70: ...tup allows for monitoring of ECC memory single bit errors and can automatically scrub or correct the ECC memory when errors are detected Also a running count of single bit errors can be kept and can set a single bit error threshold that will cause a nonmaskable interrupt NMI if the ECC single bit error threshold is exceeded This service is available for both stand alone and network use by any syst...

Page 71: ...emote Session to establish a fully active command session with any remote Netfinity Manager system Remote System Manager Use Remote System Manager to access and manage any Netfinity Manager service on any Netfinity Manager system in the network The Netfinity Manager system on the network is organized into easy to manage logical groups that can be updated automatically using the auto discovery feat...

Page 72: ...tion of this server library Note Although Advanced System Management is not included with or supported on the IBM Netfinity 4000R the IBM Netfinity 4000R can manage servers that have an IBM Advanced System Management Adapter Netfinity Advanced System Management Processor or Netfinity Advanced System Management PCI Adapter Service Configuration Manager Service Configuration Manager can save the con...

Page 73: ...ndling both locally and remotely Individual files and entire directories can be renamed or deleted from the system partition Individual files can be renamed deleted or copied into the system partition Also the entire partition can be backed up restored or deleted This service is available for both stand alone and network use by any system that has a System Partition System Profile The System Profi...

Page 74: ... use to specify the number of seconds that NETFBASE EXE will wait before starting During Netfinity Manager installation the Netfinity Network Interface object is placed in the Startup folder To configure Netfinity Manager to wait a specified number of seconds before starting 1 Shut down the Netfinity Manager Network Interface if it is running 2 Open the Startup folder 3 Using the right mouse butto...

Page 75: ... on how to use Netfinity Manager NFMGRCR PDF Netfinity Manager Command Reference Detailed information on Netfinity Manager command line functions NFCSVCQB PDF Client Services for Netfinity Manager Quick Beginnings Installation and setup information for Client Services for Netfinity Manager NFSVCUG PDF Client Services for Netfinity Manager User s Guide Detailed information on how to use Client Serv...

Page 76: ...66 Netfinity 4000R User s Handbook ...

Page 77: ...source directory to distribute Netfinity Manager Services for OS 2 copy all of the files from the OS2 SERVICES directory into the created directory To create a source directory for a Netfinity Manager installation 1 Create a new directory on your system This new directory will serve as a source directory for the program files Important Be sure to copy the Client Services for Netfinity Manager sour...

Page 78: ...e NETFBASE RSP from the directory Y NETFIN to drive C the directory to which the files are installed is taken from the response file and will modify the CONFIG SYS file in the D directory Note For information on how to use a CID enabled software distribution manager refer to the publications provided with the individual CID enabled product Customized installation Usually not all users need to have...

Page 79: ...ystem Management Capacity Manager Remote Workstation Control and Netfinity Manager World Wide Web enhancement The second section contains the names of the CD that this installation script will use The third section contains the list of options that can be installed These are the options that are selected by the choices in the first section The options are consecutively numbered starting at 1 so an...

Page 80: ...nstallation To add a line item in a specific section add all the necessary item information in the format shown in the following example Before Screen Capture GUI NULL Manager CL ð 1 SAVEG EXE CL ð 1 SAVEG HLP After Screen Capture GUI NULL Manager CL ð 1 SAVEG EXE CL ð 1 SAVEG HLP CL ð 1 CUSTOM INI 70 Netfinity 4000R User s Handbook ...

Page 81: ...Section 3 Appendixes Copyright IBM Corp 1999 71 ...

Page 82: ...72 Netfinity 4000R User s Handbook ...

Page 83: ...hnical support representative have the following information available 1 Server name and description 2 Proof of purchase 3 Server model serial number and manual the model and serial number are on the small label on the lower right front of the server and on the label on the bottom of the server 4 Exact wording of the error message if any 5 Description of the problem 6 Hardware and software configu...

Page 84: ... Computing http www ibm com pc support IBM Personal Computing Support http www ibm com pc us ibmpc IBM Commercial Desktop PCs U S http www ibm com pc us intellistation IBM IntelliStation Workstations U S http www ibm com pc us accessories Options by IBM U S http www ibm com pc us netfinity IBM Netfinity Servers U S http www ibm com pc us server sguide IBM ServerGuide U S http www ibm com pc us net...

Page 85: ...om http www apcc com http www norton com Help is also available from bulletin boards and online services as well as by fax and telephone This section provides information about these sources Services available and telephone numbers listed are subject to change without notice Appendix A Help and service information 75 ...

Page 86: ...76 Netfinity 4000R User s Handbook ...

Page 87: ...ed Serial number Record and retain the following information The model and type M T numbers and the serial number S N for your server are located on a label on the lower right front of the server see the object labeled 11 on page 9 and a label on the bottom of the server Product name IBM Netfinity 4000R Model type M T Serial number S N Copyright IBM Corp 1999 77 ...

Page 88: ...78 Netfinity 4000R User s Handbook ...

Page 89: ...ally equivalent you may return it to your place of purchase and your money will be refunded The replacement may not be new but will be in good working order Extent of Warranty The warranty does not cover the repair or exchange of a Machine resulting from misuse accident modification unsuitable physical or operating environment improper maintenance by you or failure caused by a product for which IB...

Page 90: ...d used parts In some cases the Machine may not be new and may have been previously installed Regardless of the Machine s production status IBM s appropriate warranty terms apply Limitation of Liability Circumstances may arise where because of a default on IBM s part or other liability you are entitled to recover damages from IBM In each such instance regardless of the basis on which you are entitl...

Page 91: ...an IBM Machine in Austria Belgium Denmark Estonia Finland France Germany Greece Iceland Ireland Italy Latvia Lithuania Luxembourg Netherlands Norway Portugal Spain Sweden Switzerland or United Kingdom you may obtain warranty service for that Machine in any of those countries from either 1 an IBM reseller approved to perform warranty service or 2 from IBM If you purchased an IBM Personal Computer M...

Page 92: ...ity and your sole remedy whether in contract or in tort in respect of any default shall be limited to damages ITALY Limitation of Liability The following replaces the second sentence in the first paragraph In each such instance unless otherwise provided by mandatory law IBM is liable for no more than item 1 unchanged 2 as to any other actual damage arising in all situations involving non performan...

Page 93: ...damages NORTH AMERICA CANADA Warranty Service The following is added to this Section To obtain warranty service from IBM call 1 800 565 3344 UNITED STATES OF AMERICA Warranty Service The following is added to this Section To obtain warranty service from IBM call 1 800 772 2227 Appendix C Product warranties and notices 83 ...

Page 94: ...y processing providing and or receiving date data within and between the 20th and 21st centuries provided all other products for example software hardware and firmware used with the product properly exchange date data with it This IBM PC hardware product has been designed to process four digit date information correctly within and between the 20th and 21st centuries If your IBM computer is on when...

Page 95: ... trademarks of Intel Corporation Microsoft MS DOS Windows and Windows NT are trademarks or registered trademarks of Microsoft Corporation Other company product and service names may be trademarks or service marks of others DB2 HelpCenter IBM Netfinity Netfinity Advanced System Management Netfinity Manager OS 2 ServerProven Appendix C Product warranties and notices 85 ...

Page 96: ...o or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference ...

Page 97: ... intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or ...

Page 98: ...88 Netfinity 4000R User s Handbook ...

Page 99: ... 52 DB2 database support 45 delaying Netfinity Manager startup on OS 2 systems 64 description 11 detect power on error 60 device drivers 26 directories 51 DMI Browser 60 drivers network 42 dual inline memory module DIMM See memory module DIMM E ECC Memory Setup 60 editing the INSTALL INI 68 electronic emission notices 86 error power on detect 60 ethernet 5 Event Scheduler 60 expansion slots locati...

Page 100: ...se formats 45 system requirements 45 system requirements Lotus Notes 50 system requirements ODBC 52 Netfinity Manager installation options automated 67 automated installation 67 CID installation 67 customized installation 68 Netfinity Manager installation program 39 Netfinity Manager keywords assigning during installation 43 Netfinity Manager keywords continued assigning keywords 43 for systems 43...

Page 101: ... Inventory 62 specifications 8 starting Netfinity Manager 57 starting the Netfinity Manager installation program 39 symmetric multiprocessing SMP 5 system specifications 8 System Information Tool 63 system memory 5 System Monitor 63 System Partition Access 63 System Profile 63 T turning off the system location of power switch 11 turning on the system location of power switch 11 U universal serial ...

Page 102: ...IBM Part Number 09N7703 Printed in U S A ð9N77ð3 ...