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IBM Statement of Limited Warranty Z125-4753-06 8/2000

Part 1 - General Terms

This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 -
Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The
warranties provided by IBM in this Statement of Limited Warranty apply only to
Machines you purchase for your use, and not for resale, from IBM or your reseller.
The term “Machine” means an IBM machine, its features, conversions, upgrades,
elements, or accessories, or any combination of them. The term “Machine” does not
include any software programs, whether pre-loaded with the Machine, installed
subsequently or otherwise. Unless IBM specifies otherwise, the following warranties
apply only in the country where you acquire the Machine. Nothing in this Statement
of Limited Warranty affects any statutory rights of consumers that cannot be waived
or limited by contract. If you have any questions, contact IBM or your reseller.

The IBM Warranty for Machines:

IBM warrants that each Machine 1) is free from

defects in materials and workmanship and 2) conforms to IBM’s Official Published
Specifications (“Specifications”). The warranty period for a Machine is a specified,
fixed period commencing on its Date of Installation. The date on your sales receipt
is the Date of Installation unless IBM or your reseller informs you otherwise.

If a Machine does not function as warranted during the warranty period, and IBM or
your reseller are unable to either 1) make it do so or 2) replace it with one that is at
least functionally equivalent, you may return it to your place of purchase and your
money will be refunded.

Extent of Warranty:

The warranty does not cover the repair or exchange of a

Machine resulting from misuse, accident, modification, unsuitable physical or
operating environment, improper maintenance by you, or failure caused by a
product for which IBM is not responsible. The warranty is voided by removal or
alteration of Machine or parts identification labels.

THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO
JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD.

Items Not Covered by Warranty:

IBM does not warrant uninterrupted or error-free

operation of a Machine. Any technical or other support provided for a Machine
under warranty, such as assistance via telephone with “how-to” questions and those
regarding Machine set-up and installation, will be provided

WITHOUT

WARRANTIES OF ANY KIND.

Warranty Service:

To obtain warranty service for a Machine, contact IBM or your

reseller. If you do not register your Machine with IBM, you may be required to
present proof of purchase.

44

IBM xSeries 345 Type 8670: Installation Guide

Summary of Contents for 8670 - Eserver xSeries 345

Page 1: ...nstallation Guide Go to the Server Support flow chart Cable the server and options Start the server Install options Drives Microprocessors Adapters Memory Did the server start correctly Yes No Use Ser...

Page 2: ...n to take Flash the latest levels of BIOS service processor diagnostics and RAID code You can download this code at http www ibm com pc support No No Software Yes Yes Yes Hardware Check all cables for...

Page 3: ...IBM xSeries 345 Type 8670 Installation Guide SC88 P918 70...

Page 4: ...in Appendix A Warranty information on page 41 and Appendix B Notices on page 53 Third Edition May 2003 Copyright International Business Machines Corporation 2003 All rights reserved US Government User...

Page 5: ...Front view 23 Rear view 24 Server power features 25 Turning on the server 25 Turning off the server 26 Chapter 4 Configuring your server 27 Using the ServerGuide Setup and Installation CD 27 Using the...

Page 6: ...55 Electronic emission notices 55 Federal Communications Commission FCC statement 55 Industry Canada Class A emission compliance statement 56 Australia and New Zealand Class A statement 56 United King...

Page 7: ...alleert eerst de veiligheidsvoorschriften Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation...

Page 8: ...e installation and configuration procedures v Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To connect...

Page 9: ...the device v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure Danger Some laser products contain an embedded...

Page 10: ...cted from the power source 1 2 Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present in...

Page 11: ...tions Statement 14 CAUTION Hazardous voltage current and energy levels might be present Only a qualified service technician is authorized to remove the covers where the following label is attached Sta...

Page 12: ...ts or other reproductive harm Wash hands after handling ADVERTENCIA El contacto con el cable de este producto o con cables de accesorios que se venden junto con este producto pueden exponerle al plomo...

Page 13: ...670 and click Go 3 On the left side of the xSeries 345 8670 support page click Online publications 4 From the Online publications by category menu select the category of publications you want to displ...

Page 14: ...ocumentation Browser v If Autostart is enabled insert the CD into your CD ROM drive The Documentation Browser starts automatically v If Autostart is disabled insert the CD into your CD ROM drive and c...

Page 15: ...tion These statements indicate situations that can be potentially hazardous to you A caution statement is placed just before the description of a potentially hazardous procedure step or situation v Da...

Page 16: ...port v One external and one internal Ultra320 SCSI port dual channel integrated controller with RAID capabilities v Three Universal Serial Bus USB v1 1 ports v Keyboard port v Mouse port v ATI Rage X...

Page 17: ...2 Installing options on page 7 The blue color on components and labels indicates touch points where a component can be gripped a latch moved and so on The following illustration shows the locations o...

Page 18: ...6 IBM xSeries 345 Type 8670 Installation Guide...

Page 19: ...ke sure that v Each of the drive bays has a drive or a filler panel and electromagnetic compatibility EMC shield installed in it v If the server has redundant power each of the power supply bays has a...

Page 20: ...ive package Do not place the device on your server cover or on a metal surface v Take additional care when handling devices during cold weather Heating reduces indoor humidity and increases static ele...

Page 21: ...oard for output v The ServeRAID 5i controller can be installed only in PCI slot 2 v The low profile 2 U bracket that comes with the controller is required to install the controller v If the ServeRAID...

Page 22: ...install an adapter in your server 1 Read the safety information beginning on page v and Installation guidelines on page 7 2 Disable the Active PCI X slots through your operating system before you ins...

Page 23: ...ut of the server or PCI riser card assembly 7 Install the adapter The following illustration shows how to install an adapter in the PCI riser card assembly PCI adapter Adapter retainers 8 If you remov...

Page 24: ...supports and other information that you must consider when installing DIMMs v Your server supports a minimum of two 256 MB DIMMs for a total of 512 MB installed in the DIMM 1 and DIMM 2 memory connec...

Page 25: ...t memory settings See the User s Guide on the IBM xSeries Documentation CD for more information v Install the DIMMs in the order shown in the following table Table 2 DIMM order of installation Pair DI...

Page 26: ...d on the bezel The following illustration shows how to install a hot swap hard disk drive Filler panel Drive tray assembly Drive handle Complete the following steps to install a hard disk drive in you...

Page 27: ...age regulator module VRM that comes with the microprocessor in VRM connector J5 v The microprocessor speeds are automatically set for this server therefore you do not need to set any microprocessor fr...

Page 28: ...e or in the U S and Canada call 1 800 IBM SERV 1 800 426 7378 Have the following information ready when you call Machine type and model Serial number of your server or computer v Do not remove the fir...

Page 29: ...al microprocessor use microprocessors that have the same cache size and type and the same clock speed Microprocessor internal and external clock frequencies must be identical Complete the following st...

Page 30: ...U P P L IE S P C I B U S 2 A B C 1 N O N R E D U N D A N T C P U V R M M IS M A T C H O V E R S P E C T E M P R E M IN D L ig h t P a th D ia g n o s ti c s 5 Install a VRM in the VRM connector J5 an...

Page 31: ...tops or clicks in the fully open position approximately 135 angle Lever closed Lever fully open Attention v Do not use excessive force when pressing the microprocessor into the socket v Make sure that...

Page 32: ...ns Attention v Install your server only in a rack cabinet with perforated doors v Do not leave open spaces above or below an installed server in your rack cabinet To help prevent damage to server comp...

Page 33: ...server and options Use these identifiers to connect the cables to the correct connectors Rear view Ethernet 2 Ethernet 1 Mouse SCSI RS 485 A ISMP RS 485 B ISMP Universal Serial Bus USB 1 and 2 Serial...

Page 34: ...22 IBM xSeries 345 Type 8670 Installation Guide...

Page 35: ...d Note If this LED is off it does not mean that there is no electrical power in the server The LED might be burned out To remove all electrical power from the server you must disconnect the power cord...

Page 36: ...e drive Hard disk drive activity LED On some server models each hot swap hard disk drive has an activity LED When this LED is flashing it indicates that the drive is in use Information LED When this L...

Page 37: ...equests from the service processor such as a remote request to turn on the server The power on LED flashes to indicate that the server is connected to ac power but not turned on Turning on the server...

Page 38: ...ature After an orderly shutdown of the operating system the server will be turned off automatically v You can press the power control button to start an orderly shutdown of the operating system and tu...

Page 39: ...that are installed configures the server hardware provides device drivers and helps you install your operating system For information about the supported operating system versions see the label on th...

Page 40: ...erveRAID controller you must use the IBM ServeRAID Support CD that comes with the ServeRAID option 5 You can configure your SCSI controller with RAID capabilities to use RAID level 1 before or after y...

Page 41: ...AID capabilities to configure a RAID level 1 mirrored array after you install the operating system you will lose access to any data or applications that were previously stored on the secondary physica...

Page 42: ...k install the Service Pack If the CD does not contain the Service Pack check the IBM Web site to see if a Service Pack is available If it is download and install the Service Pack according to the inst...

Page 43: ...tructions that appear on the screen Three short POST detected a system memory error Verify that the memory is installed correctly If it is replace the failing memory module Repeating short The system...

Page 44: ...d that it is installed properly 301 303 Keyboard and keyboard controller Ensure that the keyboard cable is connected and nothing is resting on the keyboard keys 962 Parallel port configuration error S...

Page 45: ...ystems or the ServerGuide System Partition is not present Run the ServerGuide program and ensure that setup is complete Troubleshooting chart The following table lists problem symptoms and suggested s...

Page 46: ...the hard disk drive diagnostic test runs successfully replace the drive you removed with a new one Intermittent problems Verify that v All cables and cords are connected securely to the rear of the s...

Page 47: ...Some IBM monitors have their own self tests If you suspect a problem with your monitor see the information that comes with the monitor for adjusting and testing instructions If you still cannot find t...

Page 48: ...mation about obtaining ServerProven compatibility information from the World Wide Web v You followed the installation instructions that came with the option v The option is installed correctly v You h...

Page 49: ...Software problem To determine if problems are caused by the software verify that v Your server has the minimum memory needed to use the software For memory requirements see the information that comes...

Page 50: ...38 IBM xSeries 345 Type 8670 Installation Guide...

Page 51: ...s and IntelliStation systems operating systems and programs come with information that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software...

Page 52: ...services go to http www ibm com services or go to http www ibm com planetwide for support telephone numbers In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support You c...

Page 53: ...BM Statement of Limited Warranty for IBM Machines a glossary of terms used in the Statement of Limited Warranty Frequently Asked Questions FAQ and links to Product Support Web pages The IBM Statement...

Page 54: ...ersonnel are available to provide the applicable level of service either on site or at an IBM service center as determined by IBM v Engineering Change management Occasionally there might be changes th...

Page 55: ...Service centers in certain countries might not be able to service all models of a particular machine type In addition some countries might have fees and restrictions that apply at the time of service...

Page 56: ...replace it with one that is at least functionally equivalent you may return it to your place of purchase and your money will be refunded Extent of Warranty The warranty does not cover the repair or ex...

Page 57: ...involve the removal of parts and their return to IBM A part that replaces a removed part will assume the warranty service status of the removed part Before IBM or your reseller exchanges a Machine or...

Page 58: ...OME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU Governing Law Both you and IBM consent to th...

Page 59: ...on which shall be held in Singapore in accordance with the rules of the International Chamber of Commerce ICC The arbitrator or arbitrators designated in conformity with those rules shall have the pow...

Page 60: ...the purposes of a business as defined in that Act Limitation of Liability The following is added to this Section Where Machines are not acquired for the purposes of a business as defined in the Consu...

Page 61: ...costs for Machines located outside 50 kilometers of an IBM authorized service provider Governing Law The applicable laws that govern interpret and enforce rights duties and obligations of each of us a...

Page 62: ...BM will be at IBM s expense Limitation of Liability The following paragraph is added to this Section The limitations and exclusions specified in the Statement of Limited Warranty will not apply to dam...

Page 63: ...nt to or in any way related to the subject matter of this Statement of Warranty IBM s liability will be limited to the total amount you paid for the Machine that is the subject of the claim Applicabil...

Page 64: ...ection 2 of the Supply of Goods and Services Act 1982 Applicability of suppliers and resellers unchanged The following is added to the end of this Section IBM s entire liability and your sole remedy w...

Page 65: ...F ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of...

Page 66: ...Pentium ProShare and Xeon are trademarks of Intel Corporation in the United States other countries or both Microsoft Windows and Windows NT are trademarks of Microsoft Corporation in the United State...

Page 67: ...it boards cables electromagnetic compatibility gaskets and connectors which may contain lead and copper beryllium alloys that require special handling and disposal at end of life Before this unit is d...

Page 68: ...ance statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformit la r glementation d Industrie Canada Cet appareil num rique de la classe A est conforme la norme NMB 003...

Page 69: ...BM power cords used in the United States and Canada are listed by Underwriter s Laboratories UL and certified by the Canadian Standards Association CSA For units intended to be operated at 115 volts U...

Page 70: ...tugal Reunion Romania Russian Federation Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia Slovakia Slovenia Republic of Somalia Spain Suriname Sweden Syrian Arab Republic Tajikistan Tahiti Tog...

Page 71: ...ba Bahamas Barbados Belize Bermuda Bolivia Caicos Islands Canada Cayman Islands Colombia Costa Rica Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Mexico Micronesia...

Page 72: ...60 IBM xSeries 345 Type 8670 Installation Guide...

Page 73: ...28 LSI Logic Configuration Utility 27 ServeRAID programs 27 ServerGuide Setup and Installation CD 27 Configuration Setup Utility program 27 configuring hardware 27 configuring your server 27 connecto...

Page 74: ...Utility description 29 starting 29 M major components 5 memory problems 35 specifications 3 Web site 12 memory module installing 12 order of installation 13 specifications 4 supported 12 microprocesso...

Page 75: ...erveRAID 5i configuring 28 ServeRAID 5i controller considerations 9 installation 9 ServerGuide 27 error symptoms 33 Setup and Installation CD 27 ServerGuide CD 1 size 3 4 software problems 37 solving...

Page 76: ......

Page 77: ...IBM Part Number 88P9187 Printed in the United States of America 88P9187...

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