Chapter
6.
Symptom-to-FRU
index
Beep
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 84
No-beep
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 87
POST
error
codes
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 88
Light
path
diagnostics
errors
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 93
Hot-swap
power-supply
LED
errors
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 96
Diagnostic
error
codes
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 97
Error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 103
CD-ROM
drive
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 103
Diskette
drive
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 104
General
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 104
Hard
disk
drive
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 104
Intermittent
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 105
Keyboard,
mouse,
or
pointing
device
error
symptoms
.
.
.
.
.
.
.
.
. 105
Memory
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 106
Microprocessor
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 106
Monitor
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 106
Option
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 108
Power
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 108
Serial
port
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 109
ServerGuide
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 110
Software
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 111
Service
processor
error
codes
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 111
ServeRAID
error
codes
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 111
POST
(ISPR)
error
procedures
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 113
SCSI
error
codes
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 115
Temperature
error
messages
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 115
Fan
error
messages
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 116
Power
error
messages
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 116
System
shutdown
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 117
Voltage
related
system
shutdown
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 117
Temperature
related
system
shutdown
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 117
DASD
checkout
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 118
Host
built-in
self
test
(BIST)
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 118
Bus
fault
messages
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 118
Undetermined
problems
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 119
Problem
determination
tips
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 120
This
index
supports
xSeries
336
servers.
Notes:
1.
Check
the
configuration
before
you
replace
a
CRU
or
FRU.
Configuration
problems
can
cause
false
errors
and
symptoms.
2.
For
IBM
devices
not
supported
by
this
index,
see
the
documentation
for
that
device.
3.
Always
start
with
“General
checkout”
on
page
67.
The
symptom-to-FRU
index
lists
symptoms,
errors,
and
the
possible
causes.
The
most
likely
cause
is
listed
first.
Use
this
symptom-to-FRU
index
to
help
you
decide
which
FRUs
to
have
available
when
servicing
the
server.
The
first
column
of
the
two-column
tables
in
this
index
lists
error
codes
or
messages,
and
the
last
column
lists
one
or
more
suggested
actions
or
FRUs
to
©
Copyright
IBM
Corp.
2002,
2007
83
Summary of Contents for 88371RU
Page 1: ...xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 2: ......
Page 3: ...xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 15: ...Server on off 8 to 80 Shipment 5 to 100 Chapter 1 General information 5...
Page 22: ...12 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 24: ...14 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 92: ...82 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 149: ...Appendix B Safety information 139...
Page 150: ...140 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 151: ...Appendix B Safety information 141...
Page 152: ...142 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 153: ...Appendix B Safety information 143...
Page 154: ...144 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 155: ...Appendix B Safety information 145...
Page 165: ...Appendix B Safety information 155...
Page 166: ...156 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 167: ...Appendix B Safety information 157...
Page 168: ...158 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 172: ...162 xSeries 336 Type 1879 and Type 8837 Hardware Maintenance Manual and Troubleshooting Guide...
Page 185: ......
Page 186: ...Part Number 25K8109 1P P N 25K8109...