IBM 8840 - eServer xSeries 346 Installation Manual Download | Manualshive

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Troubleshooting

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DVD-ROM

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Diskette

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Expansion

enclosure

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. 55

General

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Hard

disk

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Intermittent

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Keyboard,

mouse,

or

pointing-device

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Memory

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Microprocessor

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Monitor

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. 57

Option

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Power

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Serial

port

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Software

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Universal

Serial

Bus

device

problems

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. 60

Light

path

diagnostics

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Diagnosing

problems

using

light

path

diagnostics

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Light

path

diagnostics

LEDs

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. 61

Appendix

A.

Getting

help

and

technical

assistance

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. 63

Before

you

call

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. 63

Using

the

documentation

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. 63

Getting

help

and

information

from

the

World

Wide

Web

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. 64

Software

service

and

support

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. 64

Hardware

service

and

support

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. 64

Appendix

B.

IBM

Statement

of

Limited

Warranty

Z125-4753-08

04/2004

65

Part

1

-

General

Terms

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. 65

Part

2

-

Country-unique

Terms

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. 68

Part

3

-

Warranty

Information

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. 80

Appendix

C.

Notices

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. 83

Edition

notice

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. 83

Trademarks

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. 84

Important

notes

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. 84

Product

recycling

and

disposal

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. 85

Battery

return

program

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. 86

Electronic

emission

notices

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. 87

Federal

Communications

Commission

(FCC)

statement

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Industry

Canada

Class

A

emission

compliance

statement

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. 87

Australia

and

New

Zealand

Class

A

statement

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. 87

United

Kingdom

telecommunications

safety

requirement

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. 87

European

Union

EMC

Directive

conformance

statement

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. 87

Taiwanese

Class

A

warning

statement

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. 88

Chinese

Class

A

warning

statement

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. 88

Japanese

Voluntary

Control

Council

for

Interference

(VCCI)

statement

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. 88

Index

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. 89

iv

IBM

xSeries

346

Type

8840:

Installation

Guide

«
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4
5
6
7
8
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»

Summary of Contents for 8840 - eServer xSeries 346

Page 1: ...options Did the server start correctly Yes No Go to the Server Support flow chart on the reverse side of this page Start the server Did the server start correctly Yes No Install the server in the rack...

Page 2: ...that all optional devices you installed are on the ServerProven list at http www ibm com servers eserver serverproven compat us Is the server working correctly Is the problem solved Hardware or softwa...

Page 3: ...IBM xSeries 346 Type 8840 Installation Guide...

Page 4: ...ent of Limited Warranty Z125 4753 08 04 2004 on page 65 and Appendix C Notices on page 83 Sixth Edition March 2006 Copyright International Business Machines Corporation 2006 All rights reserved US Gov...

Page 5: ...off the server 28 Chapter 4 Configuring the server 31 Using the ServerGuide Setup and Installation CD 31 Using the Configuration Setup Utility program 31 Using the baseboard management controller 32 E...

Page 6: ...ld Wide Web 64 Software service and support 64 Hardware service and support 64 Appendix B IBM Statement of Limited Warranty Z125 4753 08 04 2004 65 Part 1 General Terms 65 Part 2 Country unique Terms...

Page 7: ...alleert eerst de veiligheidsvoorschriften Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation...

Page 8: ...y cables or perform installation maintenance or reconfiguration of this product during an electrical storm v Connect all power cords to a properly wired and grounded electrical outlet v Connect to pro...

Page 9: ...module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do...

Page 10: ...ontrols or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B l...

Page 11: ...power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove...

Page 12: ...of these parts contact a service technician Statement 12 CAUTION The following label indicates a hot surface nearby Statement 13 DANGER Overloading a branch circuit is potentially a fire hazard and a...

Page 13: ...llowing label is attached Statement 15 CAUTION Make sure that the rack is secured properly to avoid tipping when the server unit is extended Statement 16 CAUTION Some accessory or option board outputs...

Page 14: ...s or other reproductive harm Wash hands after handling ADVERTENCIA El contacto con el cable de este producto o con cables de accesorios que se venden junto con este producto pueden exponerle al plomo...

Page 15: ...dates go to http www ibm com support For firmware updates click Downloads and drivers For documentation updates under Search technical support type xSeries 346 and click Search Note Changes are made p...

Page 16: ...0 or later or Xpdf which comes with Linux operating systems Acrobat Reader software is included on the CD and you can install it when you run the Documentation Browser Using the Documentation Browser...

Page 17: ...to view it and press Crtl F to use the Acrobat search function or Alt F to use the Xpdf search function within the document Click Help for detailed information about using the Documentation Browser N...

Page 18: ...320 SCSI port dual channel controller with integrated RAID v Three Universal Serial Bus USB v1 1 or v2 0 ports Note The baseboard management controller is also known as the service processor Video con...

Page 19: ...an be hot swapped which means that if the server and operating system support hot swap capability you can remove or install the component while the server is running Orange can also indicate touch poi...

Page 20: ...are Air baffle Microprocessor baffle Memory module System board Filler panel for drive bay PCI riser card cage PCI low profile card cage VRM Heat sink Microprocessor Hot swap fans Fan guide assembly U...

Page 21: ...und but the server is otherwise working correctly If the server is not working correctly see Chapter 6 Solving problems on page 51 for diagnostic information v Observe good housekeeping in the area wh...

Page 22: ...The server supports hot swap devices and is designed to operate safely while it is turned on and the cover is removed Follow these guidelines when you work inside a server that is turned on v Avoid w...

Page 23: ...er The following notes describe the types of adapters that the server supports and other information that you must consider when installing adapters v PCI X slots 1 and 2 support non hot plug 64 bit 1...

Page 24: ...stration shows how to install the ServeRAID 7k ServerRAID 7k Connector For more detailed instructions or information see the Option Installation Guide on the IBM xSeries Documentation CD The following...

Page 25: ...Installation guidelines on page 7 2 Turn off the server and peripheral devices and disconnect the power cords and all external cables 3 Remove the top cover 4 If you are installing an adapter in PCI...

Page 26: ...er Attention v When you route cables do not block any connectors or the ventilated space around any of the fans v Make sure that cables are not routed on top of components under the PCI riser card cag...

Page 27: ...en you complete the cable routing SCSI cable SCSI cable connector Low profile SCSI adapter The following illustration shows the cable routing for an adapter installed in the PCI riser card cage Note R...

Page 28: ...512 MB 1 GB and 2 GB DIMMs for a maximum of 16 GB of system memory The server supports up to eight 1 8 V 240 pin PC2 3200 ECC DDR II SDRAM 200 MHz DIMMs Go to the ServerProven list at http www ibm co...

Page 29: ...nd 4 2 5 6 7 and 8 v The server supports online spare memory This feature disables the failed memory from the system configuration and activates an online spare memory pair of DIMMs to replace the fai...

Page 30: ...When you restart the server the system displays a message indicating that the memory configuration has changed The following illustration shows how to install DIMMs on the system board Complete the fo...

Page 31: ...The server supports six 1 inch 26 mm slim 3 5 inch low voltage differential LVD hard disk drives installed on Ultra Slim hard disk drive trays For a list of supported hard disk drives go to the Serve...

Page 32: ...thermal grease protective cover for example a plastic cap or tape liner is removed from the heat sink or fan sink do not touch the thermal grease on the bottom of the heat sink or fan sink or set down...

Page 33: ...ocessor 2 J23 VRM J72 The following illustration shows how to install the second microprocessor on the system board Heat sink Microprocessor Microprocessor baffle VRM Microprocessor release lever Chap...

Page 34: ...r Then remove the microprocessor from the package b Remove the protective cover tape or label from the surface of the microprocessor socket if present Attention You must ensure that the locking lever...

Page 35: ...he plastic cover Thermal grease Heat sink v Do not touch the thermal grease on the bottom of the heat sink or set down the heat sink Touching the thermal grease will contaminate it For details see the...

Page 36: ...ns Attention v Install the server only in a rack cabinet with perforated doors v Do not leave open spaces above or below an installed server in the rack cabinet To help prevent damage to server compon...

Page 37: ...net 2 connector Gigabit Ethernet 1 connector SCSI connector Mouse Keyboard Remote Supervisor Adapter II Ethernet SlimLine ASM ASM Front view USB Updating the server configuration When you start the se...

Page 38: ...tion about reconfiguring the disk arrays If the server has a RAID configuration using the SCSI controller with integrated RAID and you have installed or removed a hard disk drive you might have to rec...

Page 39: ...status LED When this LED is lit it indicates that the drive has failed If an optional IBM ServeRAID controller is installed in the server when this LED is flashing slowly one flash per second it indi...

Page 40: ...e LED itself has failed Note If this LED is off it does not mean that there is no electrical power in the server The LED might be burned out To remove all electrical power from the server you must dis...

Page 41: ...or any other combination of LEDs see the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD SCSI connector Connect a SCSI device to this connector ASM connectors...

Page 42: ...operating system supports the Wake on LAN feature the Wake on LAN feature can turn on the server Note When 4 GB or more of memory physical or logical is installed some memory is reserved for various s...

Page 43: ...tton to start an orderly shutdown of the operating system and turn off the server if your operating system supports this feature v If the operating system stops functioning you can press and hold the...

Page 44: ...30 IBM xSeries 346 Type 8840 Installation Guide...

Page 45: ...you install the operating system For information about the supported operating system versions see the label on the CD If the ServerGuide Setup and Installation CD did not come with your server you ca...

Page 46: ...ipt v Serial over LAN Establish a Serial over LAN SOL connection to manage servers from a remote location You can remotely view and change the BIOS settings restart the server identify the server and...

Page 47: ...Planar Ethernet 2 you must also set Run PXE only on selected Planar NIC to Enabled f Press Esc to exit the Start Options section of the Configuration Setup Utility program g Select Save Settings then...

Page 48: ...he etc lilo conf file a Add the following text to the end of the first default linux line Monitor b Comment out the map boot map line by adding a at the beginning of this line c Comment out the messag...

Page 49: ...nstall boot boot b message boot message linear image boot vmlinuz 2 4 9 e 12smp label linux initrd boot initrd 2 4 9 e 12smp img read only root dev hda6 image boot vmlinuz 2 4 9 e 12 label linux up in...

Page 50: ...operating system starts a LILO boot prompt is displayed instead of the graphical user interface Press Tab at this prompt to install all of the boot options that are listed To load the operating syste...

Page 51: ...ed by anaconda Note that you do not have to rerun grub after making changes to this file NOTICE You have a boot partition This means that all kernel and initrd paths are relative to boot eg root hd0 0...

Page 52: ...nitrd 2 4 9 e 12 img You must restart the Linux operating system after completing these procedures for the changes to take effect and to enable SOL SUSE SLES 8 0 configuration Note This procedure is b...

Page 53: ...olor white blue black light gray default 0 timeout 8 title linux kernel hd0 1 boot vmlinuz root dev hda2 acpi oldboot vga 791 1 initrd hd0 1 boot initrd title floppy root chainloader 1 title failsafe...

Page 54: ...hen press Enter to display the current boot options for your server b In the Boot Entries section locate the boot entry ID for the section with an OS friendly name of Windows Server 2003 Standard Writ...

Page 55: ...i 0 disk 0 rdisk 0 partition 1 WINDOWS OS Load Options fastdetect redirect You must restart the Windows 2003 operating system after completing this procedure for the changes to take effect and to enab...

Page 56: ...nning a Linux operating system You must be logged in as a root user to perform these procedures 1 Go to http www ibm com support and download the utility program and create the OSA BMC Management Util...

Page 57: ...instructions on the screen Using the baseboard management controller firmware update utility program Use the baseboard management controller firmware update utility program to download a baseboard man...

Page 58: ...the server power Turn the server on and off remotely reboot Force the server to restart sel get Display the System Event Error log sol Configure the SOL function sysinfo Display system information tha...

Page 59: ...AID feature Configuring the controller Complete the following steps to use the SCSI HostRAID feature to configure a RAID level 0 array Note You must have at least two hard disk drives installed in the...

Page 60: ...level 10 configuration If you install a different type of RAID adapter in the server use the configuration method described in the instructions that come with that adapter to view or change SCSI sett...

Page 61: ...wing steps to start the SCSISelect Utility program 1 Turn on the server 2 When the message Press CTRL A for SCSISelect Utility appears press Ctrl A If an administrator password has been set you are pr...

Page 62: ...48 IBM xSeries 346 Type 8840 Installation Guide...

Page 63: ...hown in the drop down list follow the instructions on the Web page to download the latest version 2 Install the IBM Director program 3 Download and install any applicable updates or interim fixes for...

Page 64: ...50 IBM xSeries 346 Type 8840 Installation Guide...

Page 65: ...CD for more information v Troubleshooting charts These charts list problem symptoms and steps to correct the problems See Troubleshooting charts on page 55 for more information v Diagnostic programs...

Page 66: ...t is replace the failing memory module Repeating short The system board might contain a failing component Complete the following steps 1 Make sure that the keyboard and pointing devices are connected...

Page 67: ...correctly 301 303 Keyboard and keyboard controller Make sure that the keyboard cable is connected and that nothing is resting on the keyboard keys 1162 Serial port configuration conflict Run the Confi...

Page 68: ...installed v Make sure that there are no duplicate SCSI IDs or IRQ assignments v Make sure that the hard disk drive is connected correctly The operating system installation program continuously loops...

Page 69: ...t be turned on for the DVD ROM tray to work Insert the end of a straighten paper clip into the manual tray release opening If the problem remains call for service Diskette drive problems Symptom Sugge...

Page 70: ...d devices v When the server is turned on air is flowing from the rear of the server at the fan grille If there is no airflow the fan is not working This can cause the server to overheat and shut down...

Page 71: ...orrectly Make sure that the startup microprocessor is seated correctly If it is replace the startup microprocessor If the problem remains call for service Monitor problems Some IBM monitors have their...

Page 72: ...ced monitor cable contact your IBM marketing representative or authorized reseller If the problem remains call for service Option problems Symptom Suggested action An IBM option that was just installe...

Page 73: ...r of installed serial ports Make sure that v Each port is assigned a unique address in the Configuration Setup Utility program and none of the serial ports is disabled v The serial port adapter if you...

Page 74: ...gnostics drawer The following illustration shows the controls and LEDs on the light path diagnostics panel PCI C DASD NMI PCI A PS1 SP PCI B PS2 CNFG RAID MEM CPU FAN VRM OVER SPEC TEMP BRD REMIND S E...

Page 75: ...lashes an invalid power supply configuration has occurred If the power supply has failed call for service If a configuration error has occurred make sure that the power supply is installed correctly C...

Page 76: ...e fans are installed correctly TEMP The system temperature has exceeded a threshold level v Determine whether a fan has failed If it has replace it v Make sure that the room temperature is not too hig...

Page 77: ...mit a request for information You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the documentation that is pr...

Page 78: ...and appliances For information about which products are supported by Support Line in your country or region see http www ibm com services sl products For more information about Support Line and other...

Page 79: ...e removal of parts and their return to IBM A part that replaces a removed part will assume the warranty service status of the removed part Unless IBM specifies otherwise these warranties apply only in...

Page 80: ...an IBM Machine and other software updates from an IBM Internet Web site or from other electronic media and following the instructions that IBM provides If your problem can be resolved with a Customer...

Page 81: ...mage to your Machine only while it is 1 in IBM s possession or 2 in transit in those cases where IBM is responsible for the transportation charges Neither IBM nor your reseller are responsible for any...

Page 82: ...IGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION Jurisdiction All of our rights duties and obligations are subject to the courts of the country in which you acquired the Machine Pa...

Page 83: ...Asuncion PERU Limitation of Liability The following is added at the end of this section In accordance with Article 1328 of the Peruvian Civil Code the limitations and exclusions specified in this sec...

Page 84: ...relates to right to sell quiet possession or clear title or the goods are of a kind ordinarily acquired for personal domestic or household use or consumption then none of the limitations in this para...

Page 85: ...the subject of the claim For purposes of this item the term Machine includes Machine Code and Licensed Internal Code LIC Arbitration The following is added under this heading Disputes arising out of o...

Page 86: ...first sentence laws of the State of New York United States of America except when local law requires otherwise PHILIPPINES Limitation of Liability Item 3 in the fifth paragraph is replaced by the fol...

Page 87: ...ntries provided the Machines have been announced and made available in such countries If you purchase a Machine in one of the Western European countries as defined above you may obtain warranty servic...

Page 88: ...atement of Limited Warranty or related to its execution including summary proceedings will be submitted to the exclusive jurisdiction of the English courts 3 in Belgium and Luxembourg all disputes ari...

Page 89: ...n the country of installation In Estonia Latvia and Lithuania all disputes arising in connection with this Statement of Limited Warranty will be finally settled in arbitration that will be held in Hel...

Page 90: ...MAGES OR 4 LOSS OF BUSINESS REVENUE GOODWILL OR ANTICIPATED SAVINGS FRANCE AND BELGIUM Limitation of Liability The following replaces the terms of this section in its entirety Except as otherwise prov...

Page 91: ...of Liability The following paragraph is added to this section The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages caused by IBM with fraud or gross...

Page 92: ...ary negligence HUNGARY Limitation of Liability The following is added at the end of this section The limitation and exclusion specified herein shall not apply to liability for a breach of contract dam...

Page 93: ...ge to data 2 special indirect or consequential loss or 3 loss of profits business revenue goodwill or anticipated savings SLOVAKIA Limitation of Liability The following is added to the end of the last...

Page 94: ...BM or any of its suppliers or resellers liable for any of the following even if IBM or they were informed of the possibility of such losses 1 loss of or damage to data 2 special indirect or consequent...

Page 95: ...ither repair or exchange the failing Machine at your location and verify its operation You must provide suitable working area to allow disassembly and reassembly of the IBM Machine The area must be cl...

Page 96: ...ct to change without notice For the warranty service contact telephone number in a country subsequently added to the EU and not yet reflected in the list below contact IBM in that country or visit the...

Page 97: ...TY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer...

Page 98: ...ed trademarks and logos are trademarks of Sun Microsystems Inc in the United States other countries or both Adaptec and HostRAID are trademarks of Adaptec Inc in the United States other countries or b...

Page 99: ...differ from its retail version if available and may not include user manuals or all program functionality Product recycling and disposal This unit must be recycled or discarded according to applicabl...

Page 100: ...l effects of EEE on the environment and human health due to the potential presence of hazardous substances in EEE For proper collection and treatment contact your local IBM representative Battery retu...

Page 101: ...t cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Class A emission compliance statement Thi...

Page 102: ...cation equipment Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Taiwanese Clas...

Page 103: ...configuring your server 31 connectors 26 adapter 9 cable 23 external 23 front 23 microprocessor 18 rear 23 VRM 18 controller SCSI configuring 45 46 using the SCSISelect Utility to configure 44 cooling...

Page 104: ...ouse problems 56 N notes 3 notes important 84 notices electronic emission 87 FCC Class A 87 notices and statements 3 O online documentation 1 online spare memory 14 operator information panel 25 optio...

Page 105: ...erverGuide CD 1 size 4 software problems 59 solving problems 51 specifications 4 statements and notices 3 status LEDs 26 system reliability 7 system error LED 25 system locator LED 26 27 T temperature...

Page 106: ...92 IBM xSeries 346 Type 8840 Installation Guide...

Page 107: ......

Page 108: ...Part Number 31R1673 Printed in USA 1P P N 31R1673...

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