IBM 8865, Installation Manual

Page 1: ...lity Documentation CD Installation Guide Go to the Server Support flowchart Cable the server and options Start the server Install options Drives Microprocessors Adapters Memory Did the server start co...

Page 2: ...that all optional devices you installed are on the ServerProven list at http www ibm com servers eserver serverproven compat us Is the server working correctly Is the problem solved Hardware or softwa...

Page 3: ...IBM System x3800 Type 8865 Installation Guide...

Page 4: ...e 61 and the Warranty and Support Information document on the IBM Documentation CD Third Edition April 2006 Copyright International Business Machines Corporation 2006 All rights reserved US Government...

Page 5: ...rvisor Adapter II SlimLine 20 Installing a ServeRAID 8i adapter 21 Installing a hot plug adapter 22 Completing the installation 23 Installing the top cover bezel and front cover 23 Connecting the cabl...

Page 6: ...Important notes 62 Product recycling and disposal 63 Battery return program 64 Electronic emission notices 65 Federal Communications Commission FCC statement 65 Industry Canada Class A emission compl...

Page 7: ...alleert eerst de veiligheidsvoorschriften Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation...

Page 8: ...versions of the caution or danger statement in the IBM Safety Information book For example if a caution statement begins with a number 1 translations for that caution statement appear in the IBM Safe...

Page 9: ...quipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instruc...

Page 10: ...atement 3 CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following v Do not remove the covers Removing the covers of the laser produc...

Page 11: ...power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove...

Page 12: ...and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a servic...

Page 13: ...r updated documentation and technical updates 1 See http www ibm com support 2 In the Browse by topic section click Publications 3 On the Publications page in the Brand field select Servers 4 In the F...

Page 14: ...of RAM v Adobe Acrobat Reader 3 0 or later or xpdf which comes with Linux operating systems Acrobat Reader software is included on the CD and you can install it when you run the Documentation Browser...

Page 15: ...h the word or word string appears are listed in order of the most occurrences Click a document to view it and press Crtl F to use the Acrobat search function or Alt F to use the xpdf search function w...

Page 16: ...ons v Baseboard management controller v IBM EXA 32 Chipset with integrated memory and I O controller v Service processor support for Remote Supervisor Adapter II SlimLine v Light path diagnostics v Th...

Page 17: ...ch points on hot swap components See the instructions for removing or installing a specific hot swap component for any additional procedures that you might have to perform before you remove or install...

Page 18: ...6 IBM System x3800 Type 8865 Installation Guide...

Page 19: ...an adequate number of properly grounded electrical outlets for the server monitor and other devices v Back up all important data before you make changes to disk drives v Have a small flat blade screw...

Page 20: ...ased to internal server components when the server is powered on might cause the server to halt which could result in the loss of data To avoid this potential problem always use an electrostatic disch...

Page 21: ...cessary to set down the device put it back into its static protective package Do not place the device on the server cover or on a metal surface v Take additional care when handling devices during cold...

Page 22: ...all power cords then disconnect all external cables from the server 3 Lift the plastic cover release latch near the edge of the top cover 4 Slide the top cover slightly toward the rear of the server t...

Page 23: ...5 25 inch bays for supported tape drives The server supports up to two 5 25 inch half high SCSI tape drives in the 5 25 inch bays A SCSI adapter is required to support the tape drives Attention Static...

Page 24: ...ServeRAID Support CD for additional information about RAID operation and complete instructions for using ServeRAID Manager If you have other options to install or remove do so now otherwise go to Comp...

Page 25: ...h 4 1 and 3 2 and 4 v If memory mirroring is enabled you can hot replace one memory card at a time on each memory power bus If a problem with a DIMM is detected light path diagnostics will light the s...

Page 26: ...abled LED is lit Memory card retention levers 4 Remove the memory card a Open the memory card retention levers on the top of the memory card b While holding the retention levers open lift the memory c...

Page 27: ...mory card must have at least one pair of DIMMs You can hot add one memory card to each of the memory power buses provided your operating system supports that function At least one memory card with one...

Page 28: ...Install the microprocessors in the order shown in the following illustration 1 2 3 4 To install an additional microprocessor complete the following steps 1 Read the safety information that begins on...

Page 29: ...zel on page 10 7 Remove the microprocessor tray a Open the microprocessor tray release latch Microprocessor tray release latch Microprocessor tray lever Microprocessor tray lever Air baffle Microproce...

Page 30: ...R O N T 9 Remove the microprocessor baffle from a microprocessor socket and store it for future use If you remove a microprocessor you must install a microprocessor baffle to prevent the server from...

Page 31: ...Microprocessor orientation indicator Microprocessor release lever Microprocessor connector Microprocessor 15 Close the microprocessor release lever to secure the microprocessor 16 Remove the heat sink...

Page 32: ...mLine can be installed only in its dedicated connector on the I O board The following illustration shows how to install a Remote Supervisor Adapter II SlimLine I O board Remote Supervisor Adapter II S...

Page 33: ...nnector 8 Reinstall the I O board in the server and reconnect the internal cables to the I O board Installing a ServeRAID 8i adapter If you are installing an optional ServeRAID 8i adapter review the f...

Page 34: ...pter For more detailed instructions and information about installing PCI PCI X adapters see the section about installing options in the User s Guide on the IBM Documentation CD 1 Read the safety infor...

Page 35: ...the installation complete the following steps 1 Make sure all internal cables are properly routed through the server and that all cable retention devices are in place If you have installed an optional...

Page 36: ...lease latch to pull the cover forward and lock the cover in place Installing the bezel To install the bezel complete the following steps 1 Insert the two tabs on the bottom of the bezel into the match...

Page 37: ...s to or disconnecting any cables from the server See the documentation that comes with optional devices for additional cabling instructions It might be easier for you to route cables before you instal...

Page 38: ...tall See the documentation that comes with each option for information about installing device drivers If more than one microprocessor is installed the server can operate as a symmetric multiprocessin...

Page 39: ...tatus LED CD eject button Diskette eject button Operator information panel The following illustration shows the controls and LEDs on the operator information panel Power control button Power on LED US...

Page 40: ...k drive activity LED When this LED is flashing it indicates that a SAS hard disk drive is in use v Power on LED When this LED is lit and not flashing it indicates that the server is turned on When thi...

Page 41: ...ED Power supply connector Connect the power cord to this connector Video connector Connect a monitor to this connector USB 1 connector Connect a USB device to this connector SP Ethernet 10 100 connect...

Page 42: ...ver and the network Gigabit Ethernet 2 connector Use this connector to connect the server to a network Gigabit Ethernet 2 link LED This LED is on the Gigabit Ethernet 2 connector When this LED is lit...

Page 43: ...nal Remote Supervisor Adapter II SlimLine the systems management software can turn on the server v If your operating system supports the Wake on LAN feature the Wake on LAN feature can turn on the ser...

Page 44: ...this feature v If the operating system stops functioning you can press and hold the power control button for more than 4 seconds to turn off the server v If an optional Remote Supervisor Adapter II S...

Page 45: ...drivers and help you install the operating system For information about the supported operating system versions see the label on the CD If the ServerGuide Setup and Installation CD did not come with t...

Page 46: ...and identify the server You can also save one or more commands as a text file and run the file as a script v Serial over LAN Establish a Serial over LAN SOL connection to manage servers from a remote...

Page 47: ...out these programs see the documentation that comes with the ServeRAID controller and the User s Guide on the IBM Documentation CD If your server comes with an operating system installed such as Micro...

Page 48: ...ion v A Remote Supervisor Adapter II SlimLine must be installed in the server v You must have a Web browser to access the Web interface v You must know the IP address or the host name of the Remote Su...

Page 49: ...ooting tables These tables list problem symptoms and steps to correct the problems See Troubleshooting tables on page 40 for more information v Diagnostic programs and error messages The system diagno...

Page 50: ...the battery for 60 minutes then reinstall the battery and restart the server 4 Replace the components listed in step 2 one at a time in the order shown restarting the server each time 163 Real time c...

Page 51: ...essor x b Trained service technician only Microprocessor tray 00180xxx A PCI adapter has requested memory resources that are not available 1 Change the order of the adapters in the PCI X slots Make su...

Page 52: ...omponents listed in step 3 one at a time in the order shown restarting the server each time A CD or DVD is not working correctly 1 Clean the CD or DVD 2 Run the CD or DVD drive diagnostic programs 3 R...

Page 53: ...on air is flowing from the fan grille If there is no airflow the fan is not working This can cause the server to overheat and shut down 2 Check the system error log or BMC log Standard or USB keyboar...

Page 54: ...t the mouse or pointing device cable directly to the correct connector on the rear of the server 2 Make sure that v The mouse or pointing device cable or USB cable is securely connected and the keyboa...

Page 55: ...ory v If you changed the memory you updated the memory configuration in the Configuration Setup Utility program v All banks of memory are enabled The server might have automatically disabled a memory...

Page 56: ...ne at a time in the order shown restarting the server each time a Trained service technician only Microprocessor 1 b Microprocessor VRM 3 or 4 c Trained service technician only Microprocessor tray 7 T...

Page 57: ...igurations the 3 3 3 beep code might sound during POST followed by a blank monitor screen If this occurs and the Boot Fail Count option in the Start Options of the Configuration Setup Utility program...

Page 58: ...any external diskette drive is at least 76 mm 3 in b Non IBM monitor cables might cause unpredictable problems 2 Reseat the following components a Monitor b Remote Supervisor Adapter II SlimLine if o...

Page 59: ...n IBM optional device that used to work does not work now 1 Make sure that all of the hardware and cable connections for the device are secure 2 If the device comes with test instructions use those in...

Page 60: ...r information panel power control button by using the force power on jumper if the server starts reseat the operator information panel If the problem remains replace the operator information panel 2 M...

Page 61: ...l ports that are identified by the operating system is less than the number of installed serial ports 1 Make sure that v Each port is assigned a unique address in the Configuration Setup Utility progr...

Page 62: ...uspect a software problem 1 To determine whether the problem is caused by the software make sure that v The server has the minimum memory that is needed to use the software For memory requirements see...

Page 63: ...direct you to the source of the error Before working inside the server to view light path diagnostics LEDs read the safety information that begins on page v and Handling static sensitive devices on pa...

Page 64: ...7 Fan 6 Fan 2 Fan 5 Fan 1 Memory card 1 Memory card 2 Memory card 3 Memory card 4 Light path diagnostics button 1 1 2 2 4 4 3 3 The following illustration shows the LEDs on the PCI X board PCI attent...

Page 65: ...in Remind mode until one of the following conditions occurs v All known errors are corrected v The server is restarted v A new error occurs causing the system error LED to be lit again Light path diag...

Page 66: ...ssor tray 4 Remove optional devices 5 Replace the following components one at a time in the order shown restarting the server each time a Power supply b Trained service technician only Microprocessor...

Page 67: ...ents a Microprocessor tray b Trained service technician only Failing microprocessor 4 Replace the following components one at a time in the order shown restarting the server each time a Trained servic...

Page 68: ...ime in the order shown restarting the server each time a DIMM b Memory card c Trained service technician only Microprocessor tray NMI A hardware error has been reported to the operating system Note Th...

Page 69: ...d I O board RAID The RAID adapter ServeRAID 8i has indicated a fault 1 Check the BMC log or the system error log for information 2 Reseat the following components a RAID adapter b Hard disk drives c I...

Page 70: ...oved Note A failing fan can also cause the TEMP LED to be lit 1 Reinstall the removed fan 2 If an individual fan LED is lit replace the fan 3 Reseat the microprocessor tray 4 Trained service technicia...

Page 71: ...device drivers or to submit a request for information You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the...

Page 72: ...nd appliances For information about which products are supported by Support Line in your country or region see http www ibm com services sl products For more information about Support Line and other I...

Page 73: ...ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of e...

Page 74: ...d trademarks and logos are trademarks of Sun Microsystems Inc in the United States other countries or both Adaptec and HostRAID are trademarks of Adaptec Inc in the United States other countries or bo...

Page 75: ...e may differ from its retail version if available and may not include user manuals or all program functionality Product recycling and disposal This unit must be recycled or discarded according to appl...

Page 76: ...l effects of EEE on the environment and human health due to the potential presence of hazardous substances in EEE For proper collection and treatment contact your local IBM representative Battery retu...

Page 77: ...may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Class A emission compliance stateme...

Page 78: ...ation equipment Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Taiwanese Class...

Page 79: ...4 documentation CD 2 drive hot swap installing 11 drives 4 DVD drive problems 40 E electrical input 4 electronic emission Class A notice 65 environment 4 error messages POST 38 error symptoms CD ROM d...

Page 80: ...46 P PCI BRD LED 58 POST error messages 38 power cord connector 31 power LED 28 power problems 48 power requirement 4 power supply 4 power control button 27 power control button shield 27 power cord...

Page 81: ...United States electronic emission Class A notice 65 United States FCC Class A notice 65 Universal Serial Bus USB problems 50 updating the firmware code 34 USB connector 27 29 using baseboard managemen...

Page 82: ...70 IBM System x3800 Type 8865 Installation Guide...

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Page 84: ...Part Number 31R1858 Printed in USA 1P P N 31R1858...