v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
parts
listing
in
the
Problem
Determination
and
Service
Guide
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
303
Keyboard
controller
error.
1.
Reseat
the
following
components:
a.
I/O
board
b.
Keyboard
connection
2.
Replace
the
components
listed
in
step
1
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
00019
xxx
Microprocessor
x
is
not
functioning
or
failed
the
built-in
self-test;
check
VRM
and
processor
LEDs.
Make
sure
that
microprocessor
x
is
installed
correctly.
If
the
problem
remains,
replace
microprocessor
x
.
1.
Reseat
the
following
components:
a.
Microprocessor
tray
b.
(Trained
service
technician
only)
Microprocessor
x
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
a.
(Trained
service
technician
only)
Microprocessor
x
b.
(Trained
service
technician
only)
Microprocessor
tray
00180
xxx
A
PCI
adapter
has
requested
memory
resources
that
are
not
available.
1.
Change
the
order
of
the
adapters
in
the
PCI-X
slots.
Make
sure
that
the
boot
device
is
positioned
early
in
the
scan
order.
2.
Make
sure
that
the
settings
for
the
PCI
adapter
and
all
other
adapters
in
the
Configuration/Setup
Utility
program
are
correct.
If
the
memory
resource
settings
are
not
correct,
change
them.
3.
If
all
memory
resources
are
being
used,
remove
an
adapter
to
make
memory
available
to
the
PCI
adapter.
Disabling
the
BIOS
on
the
adapter
should
correct
the
error.
See
the
documentation
that
comes
with
the
adapter.
012980
xx
012981
xx
No
update
data
for
microprocessor
x
1.
Make
sure
that
all
microprocessors
have
the
same
cache
size.
2.
Update
the
BIOS
code
again.
3.
(Trained
service
technician
only)
Reseat
microprocessor
x
.
4.
(Trained
service
technician
only)
Replace
microprocessor
x
.
I9990305
An
operating
system
was
not
found.
1.
Make
sure
that
a
bootable
operating
system
is
installed.
2.
Run
the
hard
disk
drive
diagnostic
tests.
3.
Reseat
the
following
components:
a.
Hard
disk
drive
b.
SAS
hard
disk
drive
backplane
and
cables
c.
DVD
drive
and
cables
d.
I/O
board
4.
Replace
the
components
listed
in
step
3
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
Chapter
6.
Solving
problems
59
Summary of Contents for 88728AU - System x3950 - 8872 Datacenter High Availability
Page 3: ...IBM System x3950 Type 8872 and System x3950 E Type 8874 Installation Guide...
Page 42: ...30 IBM System x3950 Type 8872 and System x3950 E Type 8874 Installation Guide...
Page 68: ...56 IBM System x3950 Type 8872 and System x3950 E Type 8874 Installation Guide...
Page 104: ...92 IBM System x3950 Type 8872 and System x3950 E Type 8874 Installation Guide...
Page 105: ......
Page 106: ...Part Number 31R1855 Printed in USA 1P P N 31R1855...
