IBM Anyplace Kiosk 4836, Planning, Installation And Service Manual

Page 1: ...Anyplace Kiosk 4836 Planning Installation and Service Guide GA27 4347 00 All manuals and user guides at all guides com...

Page 2: ...All manuals and user guides at all guides com...

Page 3: ...Anyplace Kiosk 4836 Planning Installation and Service Guide GA27 4347 00 All manuals and user guides at all guides com...

Page 4: ...e or the IBM branch office that serves your locality Publications are not stocked at the address given below A form for reader s comments is also provided at the back of this publication If the form h...

Page 5: ...e cables 10 Installing the options 10 Installing the upgrade options 13 Mounting instructions 14 Powering on 16 Chapter 3 Mounting the IBM Anyplace Kiosk to the wall 17 Mounting the wall mount plate 1...

Page 6: ...ower cords 56 Appendix B Product dimensions 57 12 inch models 57 15 inch models 58 Appendix C Notices 59 Electronic emission notices 60 Japanese power line harmonics compliance statement 61 Japanese V...

Page 7: ...e back covers 29 17 Removing the main shield 30 18 Removing the wireless card 31 19 Location of the CMOS jumper 32 20 Removing the hard drive fan 33 21 View of battery and heatsink 34 22 Heat sink and...

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Page 9: ...options 3 4 Environmental requirements 4 5 Power usage 5 6 Connector location 9 7 Securing the wood support to the wood studs using lag screws 21 8 Securing the wall mounting plate to a drywall surfa...

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Page 11: ...D Safety information provides safety information for all common languages Throughout this guide the term 4836 and IBM 4836 refer to the IBM Anyplace Kiosk Who should read this guide Personnel responsi...

Page 12: ...this book fill out one of the forms at the back of this book and return it by mail or by giving it to an IBM representative If applicable include a reference to the specific location of the text on w...

Page 13: ...ures v All controls are located on the front of the machine in easy reach v Industry standard serial and USB ports allow alternative I O devices v Manuals are available in PDF format and can be downlo...

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Page 15: ...ts Information about these product recycling offerings can be found on IBM s internet site at the following URL www ibm com ibm environment products prp shtml Disposal of IT products should be in acco...

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Page 17: ...n does not contain a keyboard or mouse because all input is through the touch screen The IBM 4836 contains the following key attributes v 12 800 x 600 or 15 1024 x 768 dual bulb backlit TFT display 25...

Page 18: ...cteristics Model 132 and 13V Model 135 Options Height 295 mm 11 6 in 340 mm 13 4 in Scanner 13 mm 5 in Width 319 mm 12 5 in 383 mm 15 1 in MSR 45 mm 1 8 in Depth 72 mm 2 8 in 72 mm 2 8 in N A Weight 4...

Page 19: ...Table mount This mount allows the monitor to tilt up and down and rest on a table top The screw hole allows you to secure it to the table Compatible with VESA standard This mount is compatible with a...

Page 20: ...e limits for the Anyplace Kiosk Table 4 Environmental requirements Temperature dry bulb Maximum temperature wet bulb Relative humidity Operating 5 to 40 C 41 to 104 F 27 C 81 F 8 to 80 Power disconnec...

Page 21: ...voltage and current 100 240 V 50 60 Hz 1 4A max Input to power supply Calling for service When you call IBM for warranty information or service be sure to have the following information available v Ma...

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Page 23: ...tions 13 Installing a hard drive 13 Installing additional memory 13 Mounting instructions 14 Table top mount 15 Wall mount 15 Powering on 16 Installing the control button cover 16 This section describ...

Page 24: ...tandard M4 X 10 mm screws specified by the VESA standard F Tapped holes that allow the attachment and display of marques announcements sales promotions and other information Note These holes allow for...

Page 25: ...page 15 or wall see Wall mount on page 15 or the third party mount instructions 4 Install the optional MSR 5 Power on the IBM 4836 See Powering on on page 16 Opening the cable covers The cable covers...

Page 26: ...cable cover as shown in A in Figure 4 Note Ensure that the cable tie is tight and does not move 3 Open the cable covers B in Figure 4 4 Place the cables with the cable ties inside of the cable covers...

Page 27: ...Secure in place by inserting the screw A Note For best scanning results hold the object to be scanned 2 to 4 inches away from the scanner Installing the MSR Note Install the MSR after you mount the I...

Page 28: ...strap against the bottom of the opening in the metal shield the door will then clamp the strap into place Note A in Figure 7 shows the grounding strap which is folded for the 12 inch unit unfolded fo...

Page 29: ...See Figure 8 3 Locate the slot and brackets and insert the hard drive B Note Note the optional wireless card C If ordered this card is installed at the factory For removal and replacement procedures...

Page 30: ...ctor end down 4 Rotate the outer edge of the memory card downward until it snaps into place Note You must remove the back cover if you are replacing both memory modules Mounting instructions You can c...

Page 31: ...e cover A and the arm cover B 7 Place the IBM 4836 unit in the desired location and retain the cables see Retaining the cables on page 10 Note You can bolt the unit to the counter top using the hole p...

Page 32: ...4836 2 Plug the power adapter into an electrical outlet 3 Power on the IBM 4836 using the power switch see A in Figure 11 The 4836 power light emitting diode LED will initially appear green 4 To adju...

Page 33: ...wall mount plate ensure that you are following all applicable building and electric codes When mounting ensure that you have enough room for adequate viewing ventilation and access to an AC power outl...

Page 34: ...g surface is a standard countertop cabinet table or other structure that is minimally the width and length of the unit This recommendation reduces the risk that someone may accidentally walk into and...

Page 35: ...ither through the wall behind the unit or out the bottom of the rear cover Note Wall mount plate is not drawn to scale 98 mm 3 87 in 186 6 mm 7 37 in 200 mm 7 87 in 35 mm 1 37 in 60 mm 2 37 in 18 mm 0...

Page 36: ...the final judgment as to the suitability of the existing wall material to determine if additional bracing or supports are required Attaching the wall mount plate involves making minor modifications t...

Page 37: ...soap or other lubricant on the screws during installation The wood support material should be either solid wood or plywood After installation of the support you can replace and prepare the drywall bo...

Page 38: ...d plastic toggle bolt Use two wood screws A as shown in Table 8 to attach the wall mount plate to the stud Install the Wood Screws directly into the center of the stud without predrilling a hole Do no...

Page 39: ...les This addition allows the wall mount plate to be mounted without warping it Use a bubble level to assure that you mount the wall mount plate squarely Use four concrete anchors to attach the wall mo...

Page 40: ...tener has a high low thread that cuts its own threads Self Drilling Drywall Anchor Screw size 8 or 4 mm nominal thread diameter Types E Z Anchor 50 22 kg pullout rating or Cobra WallDriller Hollow Wal...

Page 41: ...te Toggle size is dependent on wall board thickness Lag screw Screw size 6 3 mm 1 4 in or nominal thread diameter Length 2 5 in or 60 mm minimum Self Drilling Drywall Toggle Bolt Screw size 8 or 4 mm...

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Page 43: ...he speakers 37 Removing the system board 38 Removing the control card 39 Removing the control buttons 39 Removing the front panel card 40 Removing the backlight inverter card 41 Removing the LCD 42 Re...

Page 44: ...n a sturdy surface 2 If installed remove the MSR and scanner Memory door Speaker Scanner asm Scanner window Speaker Heatsink Memory Front panel card Control panel cable Control panel card LCD display...

Page 45: ...ed in Installing the scanner on page 11 To remove the scanner window 1 Using a small screwdriver pry out the scanner window 2 To replace place the window in the correct position and snap into place Re...

Page 46: ...2 See Figure 17 and locate the main shield B that is attached to the back cover C 3 Remove the three screws A holding the shield and lift to remove 4 To replace reverse these procedures A B C Figure 1...

Page 47: ...upward to disconnect noting the AUX and MAIN labels B and C on the cables Note Take care not to crimp these cables 4 Locate and press outward on the card brackets to unlock 5 Lift out the wireless car...

Page 48: ...n page 28 2 Locate the blue CMOS jumper on the main planar assembly See Figure 19 The jumper is located near the hard drive and beside the radio card 3 Remove the jumper from the board and wait severa...

Page 49: ...teps 1 Remove the back cover as described in Removing the back cover on page 28 2 Detach the fan connector C in Figure 20 from the system board 3 Using a Philips screwdriver remove the two screws loca...

Page 50: ...he main planar assembly B in Figure 21 3 Using your finger press on one of the tabs holding the battery coin and the battery pops out 4 To replace the battery align the battery underneath the tabs and...

Page 51: ...k and remove Note To replace the processor go to Removing the processor on page 36 To replace the heat sink follow these steps 1 Place the heat sink on the alignment pin B such that it aligns the heat...

Page 52: ...d disk drive and bracket Follow these steps to remove the hard disk drive and bracket 1 Open the hard drive door A in Figure 23 2 Remove the hard disk drive B by sliding the drive outward 3 Remove the...

Page 53: ...ver on page 28 2 Detach each speaker cable A in Figure 24 from the adjacent circuit board 3 See Figure 24 Remove the two screws C holding each speaker B and lift to remove 4 To replace reverse these s...

Page 54: ...ot to crimp or bend the antenna 4 See Figure 25 and remove the 5 screws A holding the system board B Note The alignment pins C assist you in replacing the system board 5 Carefully lift to remove 6 To...

Page 55: ...e button holes Note Be sure to reinstall the grounding clip Removing the control buttons To remove the control buttons 1 Remove the control card as described in Removing the control card 2 Press inwar...

Page 56: ...as follows a Locate the gray latches on either side of the cable b Pull backward on the latches to release c Slip the cable out of the slots 5 Remove the control card cable B by pulling it out from t...

Page 57: ...ge 38 4 See Figure 28 Disconnect the following from the card v Back light cables 2 A v Video cable B 5 Remove the three screws C holding the backlight inverter card D 6 Lift upward to remove the card...

Page 58: ...on page 40 v Speakers see B in Figure 24 on page 37 v Control card cable see B in Figure 27 on page 40 v LCD backlight connectors 2 see A in Figure 28 on page 41 4 Remove the LCD assembly includes sys...

Page 59: ...ield and thread the backlight cables through the holes d Replace the four screws holding the LCD e Turn the LCD assembly over Replace the bezel and install the eight screws f Connect the backlight cab...

Page 60: ...ct the speakers D and lift to remove 5 Remove the eight screws E holding the LCD assembly includes the system board to the front bezel 6 Lift out the LCD assembly from the front bezel being careful no...

Page 61: ...A in Figure 32 located on the top of the cover Note Extra pressure may be necessary 2 Remove the base cover C by pulling the cover away from the display 3 Snap out the cable shield 4 To remove the pl...

Page 62: ...over on page 28 2 Unplug the cable connected to the volume control card 3 Remove the four screws holding the volume control card and lift out 4 To replace reverse these procedures A Figure 33 Removing...

Page 63: ...ed in the connectors v Replace the control panel card the card that contains the power buttons v Replace the front panel card the card that connects to the control panel card v Replace the system boar...

Page 64: ...pe reader MSR malfunctioning v Check that the cable is securely connected v Run the MSR test using the service diskette v Replace the MSR Table top mount tilts too easily 1 Remove the arm cover and ba...

Page 65: ...Appendix A Field replaceable units Copyright IBM Corp 2005 49 All manuals and user guides at all guides com...

Page 66: ...Assembly 1 4836 Models 132 and 13V 12 inch Assembly 1 continued 50 Anyplace Kiosk 4836 All manuals and user guides at all guides com...

Page 67: ...uch cable 14 57P4200 Antenna one only optional 15 57P4204 LCD shield 16 57P4180 Backlight inverter card 17 93P3475 Wireless card optional 18 57P4178 System board 19 24P3879 HDD optional on Models 132...

Page 68: ...Assembly 2 4836 Models 135 15 inch 1 2 3 4 2 5 6 7 8 9 10 11 12 14 13 15 14 16 17 18 19 20 21 22 23 52 Anyplace Kiosk 4836 All manuals and user guides at all guides com...

Page 69: ...57P4200 Antenna optional one antenna only 15 57P4205 LCD shield 15 inch 16 57P4181 Backlight inverter card 15 inch 17 93P3475 Wireless card optional 18 57P4178 System board 19 24P3879 HDD 19 39R5280...

Page 70: ...Assembly 3 Mounting Table top stand 54 Anyplace Kiosk 4836 All manuals and user guides at all guides com...

Page 71: ...umber Units Description 3 1 57P4465 Table top stand with covers 2 57P4210 Stand cover kit 3 57P4466 Wall mount Assembly 3 continued Appendix A Field replaceable units 55 All manuals and user guides at...

Page 72: ...akia Switzerland Yugoslavia Spain Sweden Turkey Suriname Guyana 49P2066 Korea 49P2067 Hong Kong Ireland Malaysia singapore UK Trinidad West Indies 49P2063 Japan 49P2060 Bahamas Barbados Bermuda Bolivi...

Page 73: ...Appendix B Product dimensions 12 inch models Note Dimensions are shown in millimeters Figure 34 Dimensions for 12 inch models Copyright IBM Corp 2005 57 All manuals and user guides at all guides com...

Page 74: ...15 inch models Note Dimensions are shown in millimeters Figure 35 Dimensions for 15 inch models 58 Anyplace Kiosk 4836 All manuals and user guides at all guides com...

Page 75: ...ESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied war...

Page 76: ...erference received including interference that may cause undesired operation Industry Canada class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Avis d...

Page 77: ...elegt dann kann es dabei eventuell gest rt werden In solch einem Fall ist der Abstand bzw die Abschirmung zu der industriellen St rquelle zu vergr ern Anmerkung Um die Einhaltung des EMVG sicherzustel...

Page 78: ...art the product and the service person No damage will occur if the service person and the part being installed are at the same charge level ESD Damage Prevention Anytime a service action involves phys...

Page 79: ...device must accept any interference received including interference that may cause undesired operation Exposure to radio frequency energy The radiated output power of the Wireless LAN Mini PCI Card a...

Page 80: ...ject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of the device Per...

Page 81: ...s aux champs radio lectriques RF CNR 102 Le IBM Anyplace Kiosk 4836 computers utilise des antennes int grales faible gain qui n mettent pas un champ lectromagn tique sup rieur aux normes impos es par...

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Page 83: ...Appendix C Notices 67 All manuals and user guides at all guides com...

Page 84: ...Notice for users in Korea 68 Anyplace Kiosk 4836 All manuals and user guides at all guides com...

Page 85: ...v The radiocommunication equipment shall operate at frequencies or frequency bands designated by IDA on non exclusive basis v The radiocommunication equipment shall not operate beyond the maximum per...

Page 86: ...is a trademark of Linus Torvalds in the U S other countries or both Java and all Java based trademarks are trademarks of Sun Microsystems Inc in the United States other countries or both Intel Intel I...

Page 87: ...ven hoe u electrische apparatuur op een veilige manier moet bekabelen en aansluiten Perigo Antes de come ar a instalar este produto leia as informa es de seguran a contidas em Informa es Sobre Seguran...

Page 88: ...laitteet kaapeloidaan ja kytket n turvallisesti Danger Avant d installer le pr sent produit consultez le livret Informations pour la s curit Lisez moi d abord GA27 4004 qui d crit les proc dures resp...

Page 89: ...zza Prime informazioni da leggere in cui sono descritte le procedure per il cablaggio ed il collegamento di apparecchiature elettriche Fare F r du begynner installere dette produktet m du lese sikkerh...

Page 90: ...procedimientos de sequridad para cablear y enchufar equipos el ctricos Varning livsfara Innan du b rjar installera den h r produkten b r du l sa s kerhetsinformationen i dikumentet S kerhetsf reskrift...

Page 91: ...IBM IBM GA27 4004 GA27 4004 Appendix D Safety information 75 All manuals and user guides at all guides com...

Page 92: ...GA27 4004 GA27 4004 GA27 4004 GA27 4004 GA27 4004 GA27 4004 IBM 76 Anyplace Kiosk 4836 All manuals and user guides at all guides com...

Page 93: ...nment of addresses to the instructions of a program 2 In data communication the way in which a station selects the station to which it is to send data alphanumeric Pertaining to data consisting of let...

Page 94: ...A system including computer systems and associated personnel that performs input processing storage output and control functions to accomplish a sequence of operations on data A I data set Logically...

Page 95: ...elimiter and are followed by a minimum silence period 2 A housing for machine elements 3 In synchronous data link control SDLC the vehicle for every command every response and all information that is...

Page 96: ...on for example a telephone wire or a microwave beam A link includes the physical medium of transmission the protocol and associated devices and programming it is both logical and physical link connect...

Page 97: ...ithin the system such as an error condition option 1 A specification in a statement a selection from a menu or a setting of a switch that can be used to influence the execution of a program 2 A hardwa...

Page 98: ...bar code on merchandise tickets credit cards and employee badges and generates analog or digital signals corresponding to the bar code serial port On personal computers a port used to attach devices...

Page 99: ...o personal computers Universal Serial Bus USB powered A powered USB connector provides additional power from the host system A powered USB receptacle consists of two connectors stacked vertically insi...

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Page 101: ...configurations 3 connectors 8 control button cover installing the 16 control buttons removal 39 control card Model 13V only volume 46 control card removal 39 covers opening the cable 9 D diagnostics...

Page 102: ...ou begin 28 cable covers 29 changing the battery 34 control buttons 39 control card 39 cover 29 front bezel 44 front panel card 40 hard disk drive and bracket 36 hard drive fan 33 heat sink and proces...

Page 103: ...46 W wall mounting the system 17 wall mount plate attaching 20 determining the mounting height of 18 mounting options 19 selecting the location 18 walls mounting to hollow 21 warranty information 5 w...

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Page 105: ...tisfied Neutral Dissatisfied Very Dissatisfied Accurate h h h h h Complete h h h h h Easy to find h h h h h Easy to understand h h h h h Well organized h h h h h Applicable to your tasks h h h h h Ple...

Page 106: ...pt ZBDA P O Box 12195 RESEARCH TRIANGLE PARK NC 27709 9990 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

Page 107: ...All manuals and user guides at all guides com...

Page 108: ...Printed in USA GA27 4347 00 All manuals and user guides at all guides com...