v
See Chapter 4, “Parts listing, Types 8014, 8028 and 1916,” on page 25 to determine which components are CRUs
and which components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
201-811-xxx
Aborted the memory self test because the test
was unable to locate the _SM_ key when
locating the SMBIOS structure data.
1.
If the blade server has stopped responding, turn
off and restart the blade server; then, rerun the
test. See “Turning off the blade server” on page
10, “Turning on the blade server” on page 9 and
“Diagnostic tools overview” on page 67.
2.
Make sure that the system BIOS firmware is at
the latest level, upgrade if necessary; then, rerun
the test (“Diagnostic tools overview” on page
67). The BIOS firmware level can be found in
the DSA Diagnostic Event Log within the
Firmware/VPD section for this component. The
latest level firmware for this component can be
found on the IBM support Web site at
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-4JTS2T.
3.
Rerun the test. See “Diagnostic tools overview”
on page 67.
4.
If the component failure remains, refer to
Chapter 5, “Removing and replacing blade
server components,” on page 31 to replace the
failed component.
5.
Rerun the test. See “Diagnostic tools overview”
on page 67.
201-812-xxx
Aborted the memory self test because the
SMBIOS type 0 structure indicates a
non-supported, invalid machine ID.
1.
If the blade server has stopped responding, turn
off and restart the blade server; then, rerun the
test. See “Turning off the blade server” on page
10, “Turning on the blade server” on page 9 and
“Diagnostic tools overview” on page 67.
2.
Make sure that the system BIOS firmware is at
the latest level, upgrade if necessary; then, rerun
the test (“Diagnostic tools overview” on page
67). The BIOS firmware level can be found in
the DSA Diagnostic Event Log within the
Firmware/VPD section for this component. The
latest level firmware for this component can be
found on the IBM support Web site at
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-4JTS2T.
3.
If the component failure remains, refer to
Chapter 5, “Removing and replacing blade
server components,” on page 31 to replace the
failed component.
4.
Rerun the test.
152
BladeCenter HS12 Type 8014, 8028 or 1916: Problem Determination and Service Guide
Summary of Contents for BladeCenter HS12 Type 1916
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