v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 4, “Parts listing, Types 7871 and 1949,” on page 41 to determine which components are CRUs and
which components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error Code
Type
Error Message
Action
0x806F040C
Information
Group 1 (One of the DIMMs)
memory disabled
1.
If the memory module was disabled due to a
memory fault (error code 0x806F010C,
0x806F030C, or 0x806F050C), follow the procedure
for that event and restart the server.
2.
Check the IBM support website for an applicable
retain tip or firmware update that applies to this
memory event. If no memory fault is recorded in
the logs and no DIMM connector error LED is lit,
re-enable the memory modules using the Setup
utility or the Advanced Settings Utility (ASU).
0x806F040C
Information
Memory device
X
(DIMM
X
Status) memory disabled [Note
X
= 1-18]
1.
If the memory module was disabled due to a
memory fault (error code 0x806F010c or
0x806F050c), follow the procedure for that event
and restart the server.
2.
Check the IBM support website for an applicable
retain tip or firmware update that applies to this
memory event. If no memory fault is recorded in
the logs and no DIMM connector error LED is lit,
re-enable the memory modules using the Setup
utility or the Advanced Settings Utility (ASU).
0x806F0413
Error
Expansion Card 2 (PCI Slot 1)
PCI parity error
1.
Verify that you have the latest system firmware
(see “Firmware updates” on page 33).
2.
If an expansion card is installed in the blade
server, verify that the firmware for each
expansion card is up to date.
3.
Run the Setup utility and restore system setting to
defaults (see “Using the Setup utility” on page
20).
4.
Check the event logs for other related error
messages (see “Error logs” on page 99).
5.
Reseat any expansion cards that are installed in
the blade server (see “Removing an I/O
expansion card” on page 74 and “Installing an
I/O expansion card” on page 78).
6.
Remove each expansion card, one at a time until
the error does not occur (see “Removing an I/O
expansion card” on page 74).
7.
Replace failing adapter and reinstall any other
expansion cards that were removed (see
“Installing an I/O expansion card” on page 78).
8.
(Trained service technician only) If the error
continues, replace the system-board assembly (see
“Removing the system-board assembly” on page
94 and “Installing the system-board assembly” on
page 95).
126
BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide
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