v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 4, “Parts listing, Types 7871 and 1949,” on page 41 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Error code
Description
Action
0051009
No memory detected.
1.
Make sure one or more DIMMs are installed in
the server.
2.
Reseat the DIMMs and restart the server (see
“Removing a memory module” on page 63 and
“Installing a memory module” on page 64).
3.
Make sure that the DIMMs have been installed in
the correct sequence (see “Installing a memory
module” on page 64 for more information).
4.
(Trained service technician) Replace the
microprocessor that controls the failing DIMMs
(see “Removing a microprocessor and heat sink”
on page 85 and “Installing a microprocessor and
heat sink” on page 88).
5.
(Trained service technician only) Replace the
system board (see “Removing the system-board
assembly” on page 94 and “Installing the
system-board assembly” on page 95).
00580A1
Unsupported DIMM populated for
mirroring mode.
1.
If a DIMM connector error LED is lit on the
system board, check the event logs and follow
the procedure for that event and restart the
server.
2.
Make sure that the DIMMs have been installed in
the correct sequence for mirroring mode (see
“Installing a memory module” on page 64).
00580A2
Invalid DIMM population for memory
mode.
1.
Make sure that the DIMMs are installed in the
proper sequence (see “Installing a memory
module” on page 64).
2.
Reseat the DIMMs and restart the server (see
“Removing a memory module” on page 63 and
“Installing a memory module” on page 64).
3.
Remove each DIMM one at a time, restarting the
server after removing each DIMM until the error
is gone (see “Removing a memory module” on
page 63).
4.
Replace the failed DIMM; then, reinstall the
DIMMs to their original connectors and restart
the server (see “Installing a memory module” on
page 64).
5.
(Trained service technician only) Replace the
system board (see “Removing the system-board
assembly” on page 94 and “Installing the
system-board assembly” on page 95).
00580A4
Memory population changed.
Information only. Memory has been added, moved,
or changed.
150
BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide
Summary of Contents for BladeCenter HS22V 7871
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