Table 30 shows the procedure for isolating which PCI expansion card is failing.
Table 30. PCI expansion card problem isolation procedure
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 3, “Parts listing, Type 7998,” on page 235 to determine which components are CRUs and which
components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
A B700xxxx error message indicates a problem with a PCI
expansion card.
1.
Collect the error log information.
2.
Get the DSA, which is word 7 of the associated
B700xxxx SRC.
3.
Use the hexadecimal value of the DSA to
determine the location code of the failing CRU.
v
If the value is 05120010, the location code is
P1-C10.
v
If the value is xxxx 0100, the location code is
P1-C11.
Optional device problems
Identify optional device problem symptoms and what corrective actions to take.
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 3, “Parts listing, Type 7998,” on page 235 to determine which components are CRUs and which
components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
An IBM optional device that
was just installed does not
work.
1.
Make sure that:
v
The option is designed for the blade server. See the ServerProven list at
www.ibm.com/servers/eserver/serverproven/compat/us/.
v
You followed the installation instructions that came with the option.
v
The option is installed correctly.
v
You have not loosened any other installed devices or cables.
2.
If the option comes with its own test instructions, use those instructions to test
the option.
3.
Reseat the device that you just installed.
4.
Replace the device that you just installed.
Chapter 2. Diagnostics
201
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