v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
See Chapter 3, “Parts listing, Type 7998,” on page 235 to determine which components are CRUs and which
components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Isolation
Procedure Code
Symptom
Action
FSPSP30
A problem has been
encountered
accessing the
management card or
the VPD data found
on the management
card has been
corrupted.
This error occurred
before VPD collection
was completed, so no
location codes have
been created.
1.
Replace the management card, as described in “Removing the
management card” on page 253 and “Installing the management
card” on page 254.
2.
After replacing the card and installing the blade server in the chassis
unit and before rebooting the blade server or performing other
operations, ensure that the initialization of the management card
VPD occurs by waiting for the management module to discover the
blade server. Otherwise, the system might fail to IPL.
3.
If the problem persists, replace the system board and chassis
assembly, as described in “Replacing the Tier 2 system-board and
chassis assembly” on page 274.
FSPSP31
The service processor
has detected that one
or more of the
required fields in the
system VPD has not
initialized.
1.
When the system reaches the SMS, set the system VPD values that
are required, which automatically resets the service processor.
2.
Power on the blade server, as described in “Turning on the blade
server” on page 7.
FSPSP32
A problem with the
enclosure has been
found.
The problem is one of
the following
problems:
v
The enclosure VPD
cannot be found.
v
The enclosure
serial number is
not programmed.
v
The enclosure
feature code is not
programmed.
Record the reason code, which is the last four digits of the first word
from the SRC. Perform one of the following procedures based upon the
value of the reason code:
v
Reason code A46F
1.
Verify that the operating system is running. If it is running,
perform an in-band firmware update.
2.
If the problem persists, replace the system board and chassis
assembly, as described in “Replacing the Tier 2 system-board and
chassis assembly” on page 274.
3.
If the problem persists, call IBM Support.
v
Reason code A460
1.
Set the
enclosure serial number
using SMS, which automatically
resets the service processor.
2.
If the problem persists, call IBM Support.
v
Reason code A45F
1.
Set the
enclosure feature code
using SMS, which automatically
resets the service processor.
2.
If the problem persists, call IBM Support.
If you do not see your reason code listed, call IBM Support.
212
JS12 Type 7998: Problem Determination and Service Guide
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