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IBM Deskstar

3.5 inch ATA/IDE hard disk drive

Installation and reference
manual

Summary of Contents for Deskstar Deskstar 3

Page 1: ...IBM Deskstar 3 5 inch ATA IDE hard disk drive Installation and reference manual ...

Page 2: ...em BIOS manufacturer version and date Any error codes and when they occurred System type and manufacturer Motherboard manufacturer Chipset manufacturer Adapter card manufacturer Other devices in systems Bus cable layout location of device which device is at the end Applications used if relevant In North America Web www ibm com harddrive Voice 888 IBM 5214 or 507 286 5825 Fax 507 253 DRIVE e mail d...

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Page 4: ...n your country Such references or information must not be construed to mean that IBM intends to make available such IBM products programming or services in your country Product description data contained herein represents IBM s design objective and is provided for comparison among IBM products actual results may vary based on a variety of factors Except as explicitly stated in the Warranty section...

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Page 6: ... IBM DriveGuide Easy Installation Software 11 Operating system installation 15 Add a new drive as Slave 17 Begin the hardware install 17 Configure the jumper settings 17 Attach the cables 18 Mount the drive 19 Complete the hardware install 20 Set the BIOS CMOS 20 Partition and format with IBM DriveGuide Easy Installation Software 21 Replace and copy a Master drive 27 Begin the hardware install 27 ...

Page 7: ...on Software 41 Appendix 47 Record your IBM Deskstar drive information here 47 Cables 47 40 pin 40 conductor ATA IDE cables 47 40 pin 80 conductor ATA IDE cables 47 Jumpers 48 Master 48 Slave 48 Cable Select 48 Slave Present Device 0 Forcing Device 1 Present 48 2 32 GB Clip 48 16 Head 15Head 49 Auto Spin Disable 49 Fdisk and format 49 Partitioning with FDISK EXE 49 Formatting with FORMAT EXE 49 Tro...

Page 8: ... higher capability Ultra ATA 100 compatible BIOS DPTA and DJNA model drives Your IBM Deskstar drive supports Ultra ATA 66 and is backward compatible allowing it to obtain interface transfer rates of up to 66 6 MB per second Your drive will function at the maximum speed supported by your system components To obtain Ultra ATA 66 performance the following system components are required 40 pin 80 cond...

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Page 10: ...llowing items are included with your IBM Deskstar retail packaged drive Deskstar drive contained in an electrostatic discharge ESD protective bag Mounting screws Extra jumper 40 pin 80 conductor ATA IDE interface cable IBM Deskstar Installation and Reference Manual IBM Deskstar Quick Installation Guide IBM DriveGuide Easy Installation Software diskette Note It is important to save the original dri...

Page 11: ... at least two seconds Tools for installation You may need the following items to install the IBM Deskstar drive A flat blade screw driver A Phillips head screw driver A small needle nose pliers or tweezers Your computer system manual Operating system startup diskette see the FAQ section for instructions to create a startup diskette Drive rails Drive rails for 5 25 inch bays may be purchased at you...

Page 12: ...and Netware provide their own partitioning and installation software Known issues The following issues may be encountered during IBM DriveGuide installation Award BIOS systems may hang during installation of drives larger than 32 GB AMI BIOS systems may hang during drive detection The IBM DriveGuide copy process may hang at 99 Workarounds for the above issues are addressed in the Advanced Troubles...

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Page 14: ...uter chassis with one hand Touch the ESD bag with the other hand Unplug your computer Remain in contact with the chassis and the bag for at least two seconds If replacing a drive or replacing a cable with a 40 pin 80 conductor ATA IDE cable remove it Store the drive or cable in a safe place in case it should be needed again Configure the jumper settings Remove the drive from its ESD bag Record the...

Page 15: ...section of the Appendix for jumper setting descriptions Attach the cables Note With some system chassis it may be more convenient to attach the cable after the drive is mounted The order of the steps below may change depending upon your system Note The 40 pin 80 conductor ATA IDE cable provided with the IBM Deskstar is color coded for the master slave and system connectors The Master connector is ...

Page 16: ...e of an ATA IDE cable is marked with a colored stripe The connectors are also keyed to insert one way only Attach a power cable to the hard disk drive Attach the black connector of the ATA IDE cable to the hard disk drive Mount the drive Note Drive bays and other enclosures vary in size and orientation from system to system They may be oriented vertically horizontally upside down or sideways The I...

Page 17: ...ve type settings Select the option for Autodetect Primary Master if available If your computer autoconfigures itself at boot time verify drive detection and capacity If autodetection is unavailable set the disk drive type to a User Definable Type UDT and enter the CHS parameters 1024 cylinders 16 heads and 63 sectors If Autodetect or a UDT is unavailable select Drive Type 1 Select translation or L...

Page 18: ... 0 1 and so on IBM DriveGuide refers to drives as 1 2 etc Boot your computer with the IBM DriveGuide diskette in drive A The IBM DriveGuide logo is displayed with the message Loading DriveGuide Please Wait The Welcome screen is displayed Click OK Note If a mouse is not detected a screen is displayed explaining the use of Tab and Enter to navigate A License Agreement is displayed Click Accept The f...

Page 19: ...loppy drive A is displayed Insert the startup disk you will be using to install the operating system Choose the type of File Allocation Table FAT to be used in your drive partitions Note Select FAT32 or FAT16 if you are using Windows 95 SR2 or Windows 98 FAT 32 partitions utilize disk space more efficiently and may be greater than 2GB in size If you are using DOS Windows 3 1x or an earlier version...

Page 20: ...an 8 4GB and your system BIOS does not support large capacities Select Install EZ BIOS If you select Do Not Install EZ BIOS your capacity will be limited to 8 4GB If you selected FAT32 the following screen is displayed Select an option Click Continue ...

Page 21: ...rly versions of Windows 95 only support FAT16 FAT16 file systems have a 2 1GB partition limit If you have one of these operating systems you must create multiple partitions of 2 1GB or less Your partition selections are displayed Select Back to change your selections Select Finish to partition and format your hard drive ...

Page 22: ...rive skip this step IBM DriveGuide has already partitioned and formatted your drive If EZ BIOS was not installed during IBM DriveGuide installation proceed to your operating system installation instructions If EZ BIOS was installed during IBM DriveGuide installation you must allow EZ BIOS to load in memory prior to booting to a floppy Perform the boot process below or your drive s capacity and par...

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Page 24: ...ch the ESD bag with the other hand Unplug your computer Remain in contact with the chassis and the bag for at least two seconds Note the mounting position of existing drives and cables If replacing a drive or replacing a cable with a 40 pin 80 conductor ATA IDE cable remove it Store the drive in a safe place in case it should be needed again Configure the jumper settings Remove the drive from the ...

Page 25: ...ndix for jumper setting descriptions Attach the cables Note With some system chassis it may be more convenient to attach the cable after the drive is mounted The order of the steps below may change depending upon your system Note The 40 pin 80 conductor ATA IDE cable provided with the IBM Deskstar is color coded for the Master Slave and system connectors The Master connector is black the Slave con...

Page 26: ...olored stripe The connectors are also keyed to insert one way only Attach a power cable to each hard disk drive Attach the black connector of the ATA IDE cable to the Master drive Attach the gray connector of the ATA IDE cable to the Slave drive Mount the drive Note Drive bays and other enclosures vary in size and orientation from system to system They m ay be or i ent ed ver t i cal l y hor i zon...

Page 27: ... settings Select the option for Autodetect Primary Slave if available If your computer autoconfigures itself at boot time verify drive detection and capacity If autodetection is unavailable set the disk drive type to a User Definable Type UDT and enter the CHS parameters 1024 cylinders 16 heads and 63 sectors If Autodetect or a UDT is unavailable select Drive Type 1 Select translation or LBA optio...

Page 28: ...played may be different than those presented here Note Many BIOS setups refer to the drives in a system as 0 1 and so on IBM DriveGuide refers to drives as 1 2 etc Boot your computer with the IBM DriveGuide diskette in drive A The IBM DriveGuide logo is displayed with the message Loading DriveGuide Please Wait The Welcome screen is displayed Click OK Note If a mouse is not detected a screen is dis...

Page 29: ...er if desired If your drive is already formatted a Welcome screen is displayed with three options guided install partition and format and advanced options Choose the type of File Allocation Table FAT to be used in your drive partitions Note Select FAT32 or FAT16 if you are using Windows 95 SR2 or Windows 98 FAT32 partitions utilize disk space more efficiently and may be greater than 2 GB in size I...

Page 30: ...ired if your drive is larger than 8 4GB and your system BIOS does not support large capacities Select Install EZ BIOS If you select Do Not Install EZ BIOS your capacity will be limited to 8 4GB If you selected FAT32 the following screen is displayed Select an option Click Continue ...

Page 31: ...rly versions of Windows 95 only support FAT16 FAT16 file systems have a 2 1GB partition limit If you have one of these operating systems you must create multiple partitions of 2 1GB or less Your partition selections are displayed Select Back to change your selections Select Finish to partition and format your hard drive ...

Page 32: ...ou are rebooting to a diskette see the important note below IMPORTANT If EZ BIOS was installed during IBM DriveGuide installation you must allow EZ BIOS to load in memory prior to booting to a floppy If you do not perform the floppy boot process below your drive s capacity and partitions will be unavailable Boot your system to the hard drive to load EZ BIOS in memory EZ BIOS displays this message ...

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Page 34: ...static electricity by touching an unpainted metal surface on your computer chassis with one hand Touch the ESD bag with the other hand Remain in contact with the chassis and the bag for at least two seconds Unplug your computer Note mounting position of existing drives and cables If replacing a cable with a 40 pin 80 conductor ATA IDE cable remove it now Configure the jumper settings Remove the dr...

Page 35: ...e the jumpers Note The IBM Deskstar has an option jumper block located next to the interface connector Setting these jumpers allows you to use the different options of the hard disk drive See the Jumpers section of the Appendix for jumper setting descriptions Attach the cables Note With some system chassis it may be more convenient to attach the cable after the drive is mounted The order of the fo...

Page 36: ...s the first and second ATA IDE devices in the system Note The pin 1 edge of an ATA IDE cable is marked with a colored stripe The connectors are also keyed to insert one way only Attach a power cable to each hard disk drive Attach the black connector of the ATA IDE cable to the Master drive Attach the gray connector of the ATA IDE cable to the Slave drive Mount the drive Note Drive bays and other e...

Page 37: ...tion for Autodetect Primary Master and Slave if available If your computer autoconfigures itself at boot time verify drive detection and capacity If autodetection is unavailable set the disk drive type to a User Definable Type UDT and enter the CHS parameters 1024 cylinders 16 heads and 63 sectors If Autodetect or a UDT is unavailable select Drive Type 1 Select translation or LBA options as provid...

Page 38: ...isplayed may be different than those presented here Note Many BIOS setups refer to the drives in a system as 0 1 and so on IBM DriveGuide refers to drives as 1 2 etc Boot your computer with the IBM DriveGuide diskette in drive A The IBM DriveGuide logo is displayed with the message Loading DriveGuide Please Wait The Welcome screen is displayed Click OK Note If a mouse is not detected a screen is d...

Page 39: ... if the wrong drive is specified or you want to proceed manually Note If your drive is already formatted a Welcome screen is displayed with three options guided install partition and format and advanced options Select the drive to be copied from by clicking on the gray button to the right Click Continue ...

Page 40: ...fficiently and may be greater than 2 GB in size If you are using DOS Windows 3 1x or an earlier version of Windows 95 select FAT16 IBM DriveGuide tests the drive to see if EZ BIOS is required EZ BIOS is required if your drive is larger than 8 4GB and your system BIOS does not support large capacities Select Install EZ BIOS If you select Do Not Install EZ BIOS your capacity will be limited to 8 4GB...

Page 41: ... selected FAT16 the following screen is displayed Select an option Click Continue Note DOS Windows 3 1x and early versions of Windows 95 only support FAT16 FAT16 file systems have a 2 1GB partition limit If you have one of these operating systems you must create multiple partitions of 2 1GB or less ...

Page 42: ... change your selections Select Finish to partition and format your hard drive The message DriveGuide will now partition and format the hard drive This is your last chance to cancel is displayed Select Continue IBM DriveGuide is now copying data to your drive ...

Page 43: ...re rebooting to a diskette see the following important note IMPORTANT If EZ BIOS was installed during IBM DriveGuide installation you must allow EZ BIOS to load in memory prior to booting to a floppy If you do not perform the floppy boot process below your drive s capacity and partitions will be unavailable Boot your system to the hard drive to load EZ BIOS in memory EZ BIOS displays this message ...

Page 44: ...lectricity by touching an unpainted metal surface on your computer chassis with one hand Touch the ESD bag with the other hand Remain in contact with the chassis and the bag for at least two seconds Unplug your computer Note mounting position of existing drives and cables If replacing a cable with a 40 pin 80 conductor ATA IDE cable remove it now Configure the jumper settings Remove the drive from...

Page 45: ...e the jumpers Note The IBM Deskstar has an option jumper block located next to the interface connector Setting these jumpers allows you to use the different options of the hard disk drive See the Jumpers section of the Appendix for jumper setting descriptions Attach the cables Note With some system chassis it may be more convenient to attach the cable after the drive is mounted The order of the fo...

Page 46: ...r controls the first and second ATA IDE devices in the system Note The pin 1 edge of an ATA IDE cable is marked with a colored stripe The connectors are also keyed to insert one way only Attach a power cable to each hard disk drive Attach the black connector of the ATA IDE cable to the Master drive Attach the gray connector of the ATA IDE cable to the Slave drive Mount the drive Note Drive bays an...

Page 47: ...Select the option for Autodetect Primary Master and Slave if available If your computer autoconfigures itself at boot time verify drive detection and capacity If autodetection is unavailable set the disk drive type to a User Definable Type UDT and enter the CHS parameters 1024 cylinders 16 heads and 63 sectors If Autodetect or a UDT is unavailable select Drive Type 1 Select translation or LBA opti...

Page 48: ...isplayed may be different than those presented here Note Many BIOS setups refer to the drives in a system as 0 1 and so on IBM DriveGuide refers to drives as 1 2 etc Boot your computer with the IBM DriveGuide diskette in drive A The IBM DriveGuide logo is displayed with the message Loading DriveGuide Please Wait The Welcome screen is displayed Click OK Note If a mouse is not detected a screen is d...

Page 49: ... if the wrong drive is specified or you want to proceed manually Note If your drive is already formatted a Welcome screen is displayed with three options guided install partition and format and advanced options Select the drive to be copied from by clicking on the gray button to the right Click Continue ...

Page 50: ...fficiently and may be greater than 2 GB in size If you are using DOS Windows 3 1x or an earlier version of Windows 95 select FAT16 IBM DriveGuide tests the drive to see if EZ BIOS is required EZ BIOS is required if your drive is larger than 8 4GB and your system BIOS does not support large capacities Select Install EZ BIOS If you select Do Not Install EZ BIOS your capacity will be limited to 8 4GB...

Page 51: ... selected FAT16 the following screen is displayed Select an option Click Continue Note DOS Windows 3 1x and early versions of Windows 95 only support FAT16 FAT16 file systems have a 2 1GB partition limit If you have one of these operating systems you must create multiple partitions of 2 1GB or less ...

Page 52: ... change your selections Select Finish to partition and format your hard drive The message DriveGuide will now partition and format the hard drive This is your last chance to cancel is displayed Select Continue IBM DriveGuide is now copying data to your drive ...

Page 53: ...ide installation you must allow EZ BIOS to load in memory prior to booting to a floppy If you do not perform the floppy boot process below your drive s capacity and partitions will be unavailable Boot your system to the hard drive to load EZ BIOS in memory EZ BIOS displays this message EZ BIOS Initializing EZ BIOS Hold the CTRL key down for Status Screen or to boot from floppy Press the CTRL key A...

Page 54: ...n 80 conductor ATA IDE cables This cable type is constructed using the Cable Select configuration It will support Ultra ATA 100 and Ultra ATA 66 interface transfer rates and is backward compatible The extra 40 conductors are grounded shields to improve signal quality and reduce crosstalk The connectors of the 80 conductor cable are color coded The black connector specifies Master drive connection ...

Page 55: ...n set the drive address jumper to Cable Select Attach the drive to the black connector for Master or the gray connector for Slave Attach the blue connector to the system ATA IDE port on the motherboard or controller card Slave Present Device 0 Forcing Device 1 Present If your Slave drive is an older drive that may not signal its presence on the bus set the jumpers on your Master drive to Slave Pre...

Page 56: ... partitioning software from your operating system to partition your hard disk drive Follow the instructions provided with your operating system to partition the hard disk drive Note If your drive is larger than 8 4GB and FDISK EXE recognizes only 8 4GB of the full capacity your BIOS may not be supporting Interrupt 13 Extensions Refer to the section entitled Set the BIOS CMOS in the appropriate ins...

Page 57: ... see the full capacity HINT Option 4 in Fdisk displays the drive capacity and partition sizes If Fdisk does not see the drive s full capacity IBM DriveGuide may be required to partition and format the drive Refer to the section of this manual entitled IBM DriveGuide Easy Installation Software Note The Fdisk function shipped with Windows 95 and Windows 98 contains a bug which causes the DTLA 307075...

Page 58: ...with all other devices removed If the drive is in a removable carrier try removing the drive from the carrier and attaching it directly to the bus Microsoft Windows NT 95A and DOS must be installed within the first 1024 cylinders When attaching a drive that supports Ultra ATA 100 or Ultra ATA 66 to a compatible controller or motherboard make sure you are using a 40 pin 80 conductor ATA IDE cable a...

Page 59: ... you are using IBM DriveGuide to install a drive in a system with AMI BIOS and the system hangs during drive detection Access the BIOS setup screen by pressing the DEL key when prompted during the system startup When the system BIOS screen is displayed change the setting for the drive you have added from AUTOdetect to USER Defined Change the default setting for the number of logical cylinders for ...

Page 60: ...ation as possible IBM drive model number part number and serial number Operating system BIOS manufacturer version and date Any error codes and when they occurred System type and manufacturer Motherboard manufacturer Chipset manufacturer Adapter card manufacturer Other devices in systems Bus cable layout location of device which device is at the end Applications used if relevant ...

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Page 62: ...s for the ATA IDE connector of the motherboard or controller card The 40 pin 80 conductor ATA IDE cable is the same width as a standard IDE cable however each individual conductor is half the diameter of a standard IDE cable conductor A controller card or motherboard chipset with Ultra ATA 100 or Ultra ATA 66 capability Refer to your controller card or system manual to determine if your system is ...

Page 63: ...alled IBMATASW EXE to perform this alteration Contact the IBM Hard Disk Drive Technical Support Center for more information 6 What is the difference between ATA 33 and Ultra ATA 66 Ultra ATA 66 is an extension to the Ultra DMA interface It doubles the ATA 33 interface data transfer rate from 33 MB to 66 MB per second 7 What is ATA 100 ATA 100 is an extension of the Ultra DMA interface which enable...

Page 64: ...625 kilobytes 1 024 9 536 74 megabytes 9 536 74 megabytes 1 024 9 31 gigabytes 13 Why doesn t my operating system show the full capacity of my drive Few systems built before 1997 support drive capacities greater than 8 4 GB because the CHS Cylinders Heads Sectors method of translation uses ID words 1 3 and 6 of the Identify Drive Command The maximum values for words 1 3 and 6 are 16 383 cylinders ...

Page 65: ...efault configuration of the IBM Deskstar is 16 heads Your system may require the drive to be jumpered to 15 heads Some computer systems translate a drive greater than 4 GB by multiplying the head count by 16 The result 16 x 16 256 is interpreted as 0 heads with 0 capacity and is an illegal head count Jumpering the drive to 15 heads 16 x 15 240 produces a legal translation The translated cylinder c...

Page 66: ...n be used to truncate the cylinder count of your drive to 4 096 cylinders 2 GB capacity The LBA value of the drive is unchanged For a drive with a capacity of 34GB or higher If your BIOS is incompatible with LBA values higher than 66 055 248 sectors the 2 32 GB clip jumper can be used to truncate the LBA value to 66 055 248 sectors 32 GB capacity Alternatively BIOS upgrades may be available to ove...

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Page 68: ...uter It provides basic low level control and program routines for keyboards video hard disk drives and floppy drives The BIOS provides the initial intelligence allowing the computer system to find an operating system to run Chipset The motherboard chipset controls the flow of information from the bus to memory and the processor CHS Cylinders Heads and Sectors Addressing Three values indicating a c...

Page 69: ...uses a 16 bit field to address clusters in a logical partition FAT16 is limited to approximately 2 1 gigabytes and 65000 clusters FAT16 is compatible with DOS Windows 3 1 3 11 and 95 A Windows NT 3 5 and 4 0 and OS 2 FAT32 FAT32 uses a 32 bit field to address clusters in a logical partition FAT32 allows partitions larger than 2 1 gigabytes and provides millions of clusters FAT32 is compatible with...

Page 70: ...d in the original ATA specification for the first addressed drive Device 0 on an ATA IDE channel Novell Netware Netware is a Novell network operating system and file server platform Netware has several proprietary file systems OS 2 OS 2 is an IBM operating system OS 2 supports HPFS High Performance File System Parameters Parameters also known as geometry are the cylinder head and sector values for...

Page 71: ... given position without repositioning the head stack assembly Translation Translation is the process of redefining the physical parameters of a hard disk drive to parameters compatible with the BIOS and operating system of a computer Ultra ATA Ultra ATA also known as Ultra DMA is a data transfer protocol for transferring data to and from main memory without passing it through the processor Ultra A...

Page 72: ... ibm com Germany Technology Group Support Center Telephone 49 7032 153050 E mail drive de ibm com IBM Systems Storage Division 5600 Cottle Road San Jose CA 95193 www ibm com storage Printed in the United States of America All Rights Reserved IBM is a registered trademark and Deskstar is the trademark of International Business Machines Corporation Other company product and service names may be trad...

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