Chapter 16. IBM Remote Support Manager for Storage
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RSM for Storage software receives SNMP traps from the Event Monitor included with the
Storage Manager. RSM for Storage software cannot be installed on the same system used to
manage your storage network.
16.1.2 DS-RSM Model RS3
The IBM System Storage DS Remote Support Manager for Storage (DS-RSM) Model RS3
server is available to simplify the task of obtaining the hardware and software components
required for running the RSM for Storage software. The DS-RSM Model RS3 (Figure 16-2)
can be ordered as an appliance with your IBM DS3500 System Storage storage subsystem.
The DS-RSM Model RS3 is designed to help manage problem reporting and analyze alert
notifications for IBM System Storage DS subsystems. The DS-RSM Model RS3 contains
more advanced processor and memory technology for enhanced processing capabilities. The
DS-RSM Model RS3 can attach to the LAN and collects alerts from IBM System Storage DS
subsystems within the data center and expedite forwarding of the alerts to an IBM Service
center.
Figure 16-2 DS-RSM Model RS3
Additionally, the DS-RSM Model RS3 is designed to enable:
IBM to establish communication with the attached supported storage systems
Faster response time on processing alerts
The ability to transfer detailed information to assist error analysis
Enhanced problem resolution
The DS-RSM Model RS3 can help improve and facilitate service and support for the DS
storage subsystems. Additionally, IBM suggest that, for each data center with a DS storage
subsystem present, that you install at least one DS-RSM Model RS3 that can interoperate
with all of the DS5000/DS4000/DS3000 controllers located at the site. Each DS-RSM Model
RS3 unit has the capability to manage up to 50 DS5000/DS4000/DS3000 storage systems.
DS-RSM Model RS3 is compatible with the following IBM System Storage DS subsystems:
DS3000 series
DS4000 series
DS5000 series
Note: See the IBM RSM for Storage Compatibility Guide for the latest update of supported
servers, modem, and operating systems. The document can be downloaded from the
following Web page:
http://www.ibm.com/support/docview.wss?uid=psg1MIGR-66062&rs=594
Summary of Contents for DS3500
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