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IBM System Storage DS3500: Introduction and Implementation Guide
RSM and Storage Manager e-mail alerts
Storage Manager in the management station can be configured to send e-mail notifications
when a problem is detected. However, this feature
must be disabled
when RSM for Storage is
installed, if the e-mail contact configured in the Storage Manager is the same as the e-mail
contact configured in the RSM Contact List. Otherwise, you will receive multiple notification
e-mails about the same problem: one notification from RSM and another one from Storage
Manager.
To disable e-mail alerts in Storage Manager, do the following steps:
1. Right-click your management station in the Storage Manager Enterprise window and
select Configure Alerts to select all storage subsystems.
2. On the Email tab, delete any configured e-mail destinations.
If there are e-mail addresses already configured to receive e-mails from Storage Manager but
are not listed in the RSM Contact List (see Figure 16-11 on page 506 for the Contact List), it
is not necessary to delete them in Storage Manager.
16.1.6 Remote access methods
The required Remote Access for IBM Service can be provided by one or both of two methods.
An external modem can be attached to the server’s serial port, or remote access through an
SSH client can be enabled.
Remote access by modem
The functional requirements for the modem are minimal; it is only used for remote access by
IBM Service. Most “Hayes-compatible” external modems can be used. Any V.92 56K modem
supporting the common AT command set will work.
The RSM for Storage software has been tested with the following modems:
Multitech MultiModem II MT5600BA
Multitech MultiModem ZBA MT5634ZBA
See the IBM RSM for Storage Compatibility Guide and IBM Remote Support Manager for
Storage: Installation Hints and Tips for updated information about which modems are
supported. You will need to contact your IT support staff for installation and problem
resolutions related to the modem.
The optional internal modem that can be ordered with the DS- RSM Model RS3 server is
supplied with an RJ-11 phone cord. You might need to supply an adapter in order to connect
the RJ-11 phone cord to your phone system.
Remote access by SSH
Instead of using a modem for external access to the RSM for Storage system, you can allow
remote access by an external SSH connection. To do this, you will need to map a port on your
external firewall to the IP address and SSH port (22) on the RSM for Storage system. While
the RSM for Storage system has several layers of login protection on the SSH port, you can
also require authentication before the external firewall makes a connection to the RSM for
Storage system.
Summary of Contents for DS3500
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