IBM E027SLL-H - Tivoli Monitoring - PC Troubleshooting Manual Download

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The IBM Tivoli Monitoring Service Index has links to service consoles for the
components installed on the computers. Now, when you go to the Service Index,
you will also see links to the Agent Service Interface. Use the Agent Service
Interface to get reports for an installed agent, whether it is a Tivoli Enterprise
Monitoring Agent or Tivoli System Monitoring Agent. After logging into the local
operating system, you can choose reports of agent information, private situations,
private history, and attribute descriptions and current values. You can also make a
service interface request using provided XML elements.

Starting the IBM Tivoli Monitoring service console

You can start the service console by accessing the Tivoli Enterprise Portal Server
port.

Procedure

Start Internet Explorer V5 or higher.

In the

Address

field, type the URL for the portal server:

http://hostname:1920

where

hostname

is the fully qualified name or IP address of the computer

where the portal server is installed. If the service console is not displayed, a
system administrator might have blocked access to it. See “Blocking access to
the IBM Tivoli Monitoring Service Console.”

Click the service console link associated with the desired process (service point
name).

When the log in window opens, click

. In secure environments, you need a

valid user ID and password to proceed. Upon successful login, the service
console opens with three areas:

Header

Command Results

Command Field

You can now issue service console commands in the command input area. For
a list available commands, type a question mark (?) and click

Submit

Results

The service console performs user authentication using the native OS security
facility. If you use the service console on z/OS systems, your user ID and
password are checked by the z/OS security facility (RACF/SAF). If you use the
service console on Windows systems, then you must pass the Windows
workstation user ID and password prompt. This is the rule except for instances of
a NULL or blank password, which are not accepted.

A password is always required to access the service console. Blank passwords,
even if correct, cannot access the service console. Even if a user ID is allowed to
log in to the operating system without a password, access to the service console is
denied. Create a password for the user ID that is being used to log in to the
service console.

Blocking access to the IBM Tivoli Monitoring Service Console

The Tivoli Management Services integral web server is installed automatically with
the Tivoli Enterprise Portal Server and enables users to access the IBM Tivoli
Monitoring Service Console. You can prevent users from accessing the service
console that is available through the integral web server (

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