Chapter 4. Reliability, availability, and serviceability
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The following system parts allow for concurrent maintenance:
Disk drives and solid-state devices (SSDs)
DVD drive
Front fans
PCIe adapters (including PCIe optical cable adapter for I/O expansion drawer)
Power supplies
Time-of-day battery card
Operator panel
Repair and verify services
Repair and verify (R&V) services are automated service procedures that are used to guide a
service representative, step-by-step, through the process of repairing a system and verifying
that the problem was repaired. The steps are customized in an appropriate sequence for the
particular repair for the specific system being serviced. The following scenarios are covered
by R&V services:
Replacing a defective FRU or a CRU
Reattaching a loose or disconnected component
Correcting a configuration error
Removing or replacing an incompatible FRU
Updating firmware, device drivers, operating systems, middleware components, and IBM
applications after replacing a part
R&V procedures can be used by service representatives who are familiar with the task and
those who are not. Education-on-demand content is placed in the procedure at the
appropriate locations. Throughout the R&V procedure, repair history is collected and provided
to the Service and Support Problem Management Database for storage with the serviceable
event. This process helps ensure that the guided maintenance procedures are operating
correctly.
Clients can subscribe through the subscription services on the IBM Support Portal to obtain
notifications about the latest updates that are available for service-related documentation.
4.6 Manageability
Several functions and tools are available to help manage the Power E850C server. These
items allow you to efficiently and effectively manage your system alongside other Power
Systems servers and other machines.
Maintenance procedures: Concurrent maintenance functions need to be initiated through
a service interface such as the HMC (if available) or the ASMI service functions menu.
Some concurrent maintenance can be initiated through the host operating system.
Attempting to replace parts without following the correct procedures can lead to further
faults or system damage.
Concurrent maintenance of the PCIe optical cable adapter requires an HMC.
Summary of Contents for E850C
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