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IBM xSeries 232: Installation Guide
ServerGuide error symptoms
This section provides ServerGuide error symptoms and probable solutions.
Setup and
Installation
CD
Action
Setup and
Installation
CD will
not start.
•
Ensure that the system is a supported server model with a startable (bootable) CD-ROM
drive.
•
If the startup (boot) sequence settings have been altered, be sure that the CD-ROM is first
in the startup sequence.
•
If more than one CD-ROM drive is installed, be sure that only one drive is set as the primary
drive. Start the CD from the primary drive.
ServeRAID program
cannot view all
installed drives or
cannot install NOS.
•
Ensure that there are no duplicate SCSI IDs or IRQ assignments.
•
Ensure that the hard disk drive is connected properly.
The operating
system installation
program
continuously loops.
Free up more space on the hard disk.
ServerGuide will not
start your NOS CD.
Ensure that the NOS CD is supported by ServerGuide. See the
Setup and Installation
CD label
for a list of supported NOS versions.
Cannot install NOS.
Ensure that the NOS is supported on your server. If the NOS is supported, either there is no
logical drive defined (ServeRAID systems) or the ServerGuide System Partition is not present.
Run the ServerGuide setup and configuration program and ensure that the setup is complete.
System Updates
and Applications
CD
Action
Get "time out" or
"Unknown host"
errors.
Ensure that you have access to the Internet through FTP directly.
