POST message
Description
1962
No valid startup devices were found. The system cannot find the startup drive or
operating system.
Action:
Be sure that the drive you want to start from is in the startup sequence.
1. Select
Start Options
from the Configuration/Setup Utility main menu. (See
Chapter 3, “Configuring your server” on page 19.) If you are unable to set the
startup sequence, have the system serviced.
2. Check the list of startup devices in the
Startup device
data fields. Is the drive
that you want to start from in the startup sequence?
Yes
Exit from this screen; then, select
Exit Setup
to exit the
Configuration/Setup Utility main menu. Go to step 3.
No
Follow the instructions on the screen to add the drive; then, save the
changes and exit the Configuration/Setup Utility main menu. Restart the
server.
3. Is an operating system installed?
Yes
Turn off the server. Go to step 4.
No
Install the operating system; follow your operating system instructions to
shut down and restart the server.
4. During server startup, watch for messages indicating a hardware problem.
If the same error message appears, have the system serviced.
2400
An error occurred during the video controller test. This error can be caused by a
failing monitor, a failing I/O function card, or, if a video adapter is installed, a failing
video adapter.
Action:
Verify that the monitor is connected correctly to the video connector. If the
monitor is connected correctly, have the system serviced.
2462
A video memory configuration error occurred.
Action:
1. Make sure that the monitor cables are correctly and securely connected to the
server.
2. If the problem persists, have the system serviced.
5962
An IDE CD-ROM configuration error occurred.
Action:
Check the signal and power cable connections to the CD-ROM drive. See
“I/O board component locations” on page 102 for the locations of the cable
connectors.
If the problem persists, have the system serviced.
8603
An error occurred during the mouse (pointing device) and mouse (pointing device)
controller test. This error can be caused by the addition or removal of a mouse, or
by a failing I/O function card.
Note:
This error also can occur if electrical power was lost for a very brief period
and then restored. In this case, turn off the server for at least five seconds,
and then turn it back on.
Action:
Ensure that the keyboard and mouse (pointing device) are attached to the
correct connectors. (See “Input/output connectors and expansion slots” on
page 11.) If they are connected correctly, use the following procedure:
1. Turn off the server.
2. Disconnect the mouse from the server.
3. Turn on the server.
If the POST error message does not reappear, the mouse is probably failing. See
the documentation that comes with the mouse for additional testing information. If
the problem remains, have the mouse (pointing device) serviced.
If the POST error message reappears, run the diagnostic tests to isolate the
problem. If the diagnostic tests do not find a problem and the POST error message
remains, have the system serviced.
140
xSeries 370 User's Reference
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