CD-ROM drive
problems
Action
The CD is not working
properly.
Clean the CD by wiping it with a soft, lint-free cloth, from the center of the
CD to the outer edge. Do not clean in a circular pattern. This can cause
loss of data.
If this does not correct the problem, clean the optical-head lens. Discs for
cleaning the lens are available from your place of purchase.
The CD-ROM drive tray
is not working.
The server must be turned on. If the system is on and the tray does not
eject, insert the end of a paper clip into the small hole (to the left of the
tray eject/load button) on the front of the CD-ROM drive, and push in
approximately 25.4 mm (1 in.).
The server programs do
not recognize the
CD-ROM drive.
Use the Configuration/Setup Utility program to verify that the CD-ROM
drive is enabled.
Diskette drive problems
Action
Diskette Drive In-Use
light stays on, or the
system bypasses the
diskette drive.
If there is a diskette in the drive, verify that:
1. The diskette is good and not damaged. (Try another diskette, if you
have one.)
2. The diskette is inserted correctly (label up and metal-shutter end first)
in the drive.
3. The diskette contains the necessary files to start the system.
4. The system is not in unattended-start mode (see “System security” on
page 24).
5. The diskette drive is enabled. Check the drive startup sequence
setting in the Configuration/Setup Utility program (see “Start options”
on page 27).
6. Your software program is OK (see the
Software problem
troubleshooting chart).
7. Your drive startup sequence is set correctly (see “Start options” on
page 27).
If the Diskette Drive In-Use light stays on, or the system continues to
bypass the diskette drive, have the system serviced.
Monitor self-tests
Action
Some IBM monitors have their own self-tests. If you suspect a problem
with your monitor, refer to the information that comes with the monitor for
adjusting and testing instructions.
If you still cannot find the problem, have the monitor and system serviced.
Chapter 6. Solving problems
149
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