Software problem
Action
Suspected software problem
To determine if problems are caused by the software, verify that:
1. Your system has the minimum memory requirements needed
to use the software. Refer to the information supplied with
the software to verify memory requirements.
Note:
If you have just installed an adapter or memory, you
might have a memory address conflict (see
“Resolving configuration conflicts” in the
User's
Reference
on the
IBM xSeries Documentation
CD).
2. The software is designed to operate on your system.
3. Other software works on your system.
4. The software you are using works on another system.
If you received any error messages when using the software
program, refer to the information supplied with the software for a
description of the messages and solutions to the problem.
If the items above are correct and the problem remains, contact
your place of purchase or service technician for help.
Advanced System
Management PCI Adapter
problems
Action
The Advanced System
Management PCI adapter is
not working properly
Disconnect the server from all electrical sources, wait for 30
seconds, and reconnect the server to the electrical sources. If
the processor error LED (CR2 top) lights continuously, have your
system serviced. (See the Advanced System Management PCI
adapter layout in the
User's Reference
on the
IBM xSeries
Documentation
CD for the location of the processor error LED.)
Chapter 5. Solving problems
55
Summary of Contents for eServer 370 xSeries
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