IBM Eserver xSeries 455, Faq

Page 1: ...xSeries 455 FAQ Hints and Tips ERserver...

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Page 3: ...xSeries 455 FAQ Hints and Tips ERserver...

Page 4: ...ad the general information in Notices on page 35 Second Edition April 2004 Copyright International Business Machines Corporation 2004 All rights reserved US Government Users Restricted Rights Use dupl...

Page 5: ...CI hot plug expansion slots 19 PCI hot plug features with the Linux operating system 20 Power supplies 27 Remote Supervisor Adapter 27 Resource CD 30 ServeRAID adapter installation requirements 30 Sup...

Page 6: ...iv xSeries 455 FAQ Hints and Tips...

Page 7: ...It contains translated caution and danger statements Each caution and danger statement that appears in the documentation has a number that you can use to locate the corresponding statement in your lan...

Page 8: ...seated and connected correctly All cables and cords are connected securely to the server and to any installed optional devices Each drive bay contains either a drive or a filler panel Each unoccupied...

Page 9: ...et DIMM Microprocessor Microprocessor baffle Hard disk drive VRM DIMM access doors Fan 4 Fan 3 N O T E F O R P R O P E R A IR F LO W R E P LA C E FA N W IT H IN 2 M IN U T E S F R O N T O F B O X N O...

Page 10: ...g 120 lb depending on your configuration Integrated functions v Broadcom 5704 10 100 1000 dual port Ethernet controller v Light path diagnostics v One external and one internal Ultra320 SCSI port dual...

Page 11: ...the right removable media bay v A CD ROM or DVD ROM drive can be installed in either removable media bay Hot swap hard disk drives The xSeries 455 server supports up to two internal Ultra160 or Ultra...

Page 12: ...with another drive or type the following command to exit the diskpart utility exit If you created a system partition using the diskpart efi utility you can use the efifmt efi utility to format the par...

Page 13: ...21 03 18 07 34 System Complex Powered Down 4 SAL EFI 03 21 03 18 18 20 Warm reset request When you press the reset button on the front of the server to reset the server the following messages are logg...

Page 14: ...updates for the following firmware v System Abstraction Layer Extensible Firmware Interface SAL EFI code v Service Processor Drawer Management Controller SP DMC code v Diagnostic code The method you u...

Page 15: ...are using the SLES8 operating system use the instructions in this section to create a firmware update CD from the ISO image then see the readme txt file in the root directory of the firmware update CD...

Page 16: ...2 1 0 201 2 2 0 202 2 3 0 203 2 4 0 204 2 5 0 205 2 6 0 206 2 7 0 207 4 Insert a blank writable CD into the DVD CD RW drive then type the following command to copy the firmware update from the xSerie...

Page 17: ...recovery flash image If the LED still does not flash you might need to have the I O board replaced to correct the problem Call for service 10 When the drive activity LED stops flashing wait at least 5...

Page 18: ...key sequence occasionally is initiated incorrectly Solution In the unlikely event that this problem occurs you can backspace over the repeated characters then type the characters that you want Initia...

Page 19: ...f installed memory Description POST reports less memory than the amount of memory installed in the server Solution To correct or isolate the problem complete the following procedures v Verify that the...

Page 20: ...both v Follow the microprocessor removal instructions that come with the microprocessor and in the xSeries 455 Hardware Maintenance Manual and Troubleshooting Guide Failure to do so might result in d...

Page 21: ...mulation for CD read and write operations If a boot option to enable IDE SCSI emulation was not included during the installation process you must add the boot option to the elilo conf file In most cas...

Page 22: ...for your DVD CD RW device 5 Use the instructions that come with the ISO image to install the firmware updates Linux operating system unable to mount root file system Description Changes to the hard d...

Page 23: ...rtition For example Edit fsx efi SuSE elilo conf where x is the EFI file system number containing the Linux loader Locate all lines that start with root dev and change all occurrences to root dev sdxy...

Page 24: ...f the device drivers If you believe that you are experiencing such a problem examine the kernel log buffer to determine whether the kernel has a fault A typical backtrace might look similar to the fol...

Page 25: ...MHz adapter and a 66 MHz adapter on the same bus the bus speed will match that of the slower adapter v Each expansion slot has a green power LED and an amber attention LED The attention LED is visible...

Page 26: ...e instructions and information in the following sections to build and load the device driver and use the PCI hot plug features with the SLES8 operating system Building the PCI hot plug device driver T...

Page 27: ...ion 5 Type the following command make depend 6 Type the following command make modules SUBDIRS drivers hotplug 3 Complete the following steps to install the acpiphp device driver a From the top level...

Page 28: ...wing command lspci tmp lspci out1 4 Slide the adapter retention latch while lifting the tab for an empty PCI slot N O T E F O R P R O P E R A IR F L O W R E P L A C E F A N W IT H IN 2 M IN U T E S F...

Page 29: ...number in step 8 For example type the following command cd proc bus pci slots ACPI busnum slotnum 10 Type the following command to verify that the power file contains a value of 1 which indicates tha...

Page 30: ...e PCI slot power echo 0 power 9 Type the following command to verify that the power file contains a value of 0 which indicates that the PCI slot power is turned off cat power 10 Make sure that the amb...

Page 31: ...mmand to confirm that the output shows the PCI adapter you want to replace lspci s busnum slotnum 5 Change to the directory in proc bus pci slots for the PCI slot that is identified by busnum slotnum...

Page 32: ...tor Improperly seated adapters might cause damage to the PCI X board or to the adapter d Connect the cables for the adapter if required e Push down on the blue adapter guide to keep the adapter steady...

Page 33: ...tch clicks into place securing the adapter 8 Make sure that the green power LED is now lit and the amber attention LED is off 9 In the interface make sure that the new adapter is present Power supplie...

Page 34: ...sole definitions v Boot options and device drivers v Boot order and timeout You can use the xSeries 455 Backup and Restore utilities to back up or restore the nonvolatile EFI variables that are stored...

Page 35: ...gnals Home PgUp and so on are sent Solution Avoid using the numeric keypad when running any version of Linux Instead use the regular keyboard keys You can use the numeric keypad when running Windows b...

Page 36: ...d the latest device drivers and other code updates from the World Wide Web Go to http www ibm com eserver xseries click IBM Server Support and make the selections for the server ServeRAID adapter inst...

Page 37: ...inadvertent system restarts on page 28 Video Local video controller disabled in the absence of remote video capability Description Some versions of the SAL EFI firmware for the xSeries 455 server pro...

Page 38: ...the Wake on LAN function is enabled or disabled A d indicates that the Wake on LAN function is disabled A g indicates that the Magic Packet frame is enabled 2 Type the following command to enable the...

Page 39: ...ce by following the troubleshooting procedures that IBM provides in the online help or in the publications that are provided with your system and software The information that comes with your system a...

Page 40: ...ation about which products are supported by Support Line in your country or region go to http www ibm com services sl products For more information about Support Line and other IBM services go to http...

Page 41: ...Y OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer...

Page 42: ...ies or both Microsoft Windows and Windows NT are trademarks of Microsoft Corporation in the United States other countries or both UNIX is a registered trademark of The Open Group in the United States...

Page 43: ...e replacement of the standard memory with an optional memory module IBM makes no representation or warranties regarding non IBM products and services that are ServerProven including but not limited to...

Page 44: ...38 xSeries 455 FAQ Hints and Tips...

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Page 46: ...Part Number 88P9232 Printed in USA 1P P N 88P9232...