IBM FAStT200 HA, Installation And User Manual

Page 1: ...IBM IBM FAStT200 and FAStT200 HA Storage Servers Installation and User s Guide SC21 P877 50...

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Page 3: ...IBM IBM FAStT200 and FAStT200 HA Storage Servers Installation and User s Guide SC21 P877 50...

Page 4: ...warranties and notices on page 77 First Edition September 2000 COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION 2000 All rights reserved Note to U S Government Users Documentation related to res...

Page 5: ...kirjanen ennen kuin asennat t m n tuotteen Avant de proc der l installation de ce produit lisez le manuel Safety Information Vor Beginn der Installation die Brosch re mit Sicherheitshinweisen lesen Pr...

Page 6: ...produktet Antes de instalar este produto leia o folheto Informa es sobre Seguran a Antes de instalar este producto lea la Informaci n de Seguridad L s s kerhetsinformationen innan du installerar den h...

Page 7: ...y equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instru...

Page 8: ...There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure Danger Some...

Page 9: ...nt 5 CAUTION The power control button on the device and the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all...

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Page 11: ...ubsystem configuration 15 Getting started 15 Chapter 3 Cabling the storage server 17 Working with GBICs and fiber optic cables 17 Installing GBICs 17 Installing fiber optic cables 19 Connecting hosts...

Page 12: ...help service and information 67 Appendix A Records 69 Identification numbers 69 Installed device records 69 Appendix B Rack mounting template and instructions 71 Appendix C Product warranties and noti...

Page 13: ...Redundant host and drive Fibre Channel loop configurations 12 4 Partially redundant host Fibre Channel loop and redundant drive Fibre Channel loop configurations13 5 Non redundant host and drive Fibr...

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Page 15: ...xiii Tables 1 Features at a glance 2 2 Model 3542 2RU storage server operating specifications 7 3 Storage server LEDs front 30 4 RAID Controller LEDs 31 5 Fan LED 32 6 Power supply LEDs 33 7 Storage s...

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Page 17: ...5 Installing and replacing components on page 37 contains step by step instructions for installing and removing the storage server components Chapter 6 Solving problems on page 65 contains storage ser...

Page 18: ...age Manager Version 7 02 CD and on the World Wide Web at http www ibm com pc support Note The items denoted by an asterisk in the list indicate publications that are printed and come with the IBM FASt...

Page 19: ...host containing one or two host adapters Using external managed hubs and switches in conjunction with the storage server you can build even larger configurations Throughout this book the use of hub or...

Page 20: ...upported on your model and information about other IBM server products by accessing the IBM Web page at the following address http www ibm com pc us netfinity For more information see Getting help ser...

Page 21: ...rails right and left assembly Ten M6 screws Ten M6 cage nuts Ten M6 clip nuts Software and documentation both models IBM FAStT Storage Manager Version 7 02 CD including Netfinity FAStT200 Storage Mana...

Page 22: ...software to diagnose and repair the problem For more information see Checking the LEDs on page 29 Hot swap drive CRU You can install up to 10 hot swap drive customer replaceable units CRUs in the sto...

Page 23: ...D controllers Each RAID controller contains two ports for Gigabit Interface Converters GBICs which connect to the Fibre Channel cables One GBIC connects to a host system The other GBIC is used to conn...

Page 24: ...connect a Fibre Channel cable Ethernet port The Ethernet port is for an RJ 45 10 BASE T or 100 BASE T Ethernet connection Use the Ethernet connection to directly manage storage subsystems Expansion p...

Page 25: ...r temperature Storage server on 10 to 35 C 50 to 95 F Altitude 0 to 914 m 3000 ft Storage server on 10 to 32 C 50 to 90 F Altitude 914 m 3000 ft to 2133 m 7000 ft Humidity 8 to 80 Acoustical noise emi...

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Page 27: ...bsystem management you want to use You can manage the storage subsystems in either of two ways Host agent management method This method uses host agent software that is installed on the host server Yo...

Page 28: ...ill have the client software installed Attach Ethernet cables to each management station one pair per storage server You will connect the cables to each controller later when you install the storage s...

Page 29: ...p configurations Each RAID controller has two GBIC ports These GBIC ports are labeled FC Host and FC Expansion Units You can build a redundant drive loop by connecting one or more expansion units to t...

Page 30: ...on and are recommended for high availability Figure 3 Redundant host and drive Fibre Channel loop configurations Host system with two host adapters Host system with two host adapters Host system with...

Page 31: ...to access storage until the link is repaired The host links that have multiple paths to the storage server have path failover protection Figure 4 Partially redundant host Fibre Channel loop and redund...

Page 32: ...not able to access storage until the path is repaired The single controller Model 3542 1RU configurations have a single Fibre Channel loop to the hard disk drives These configurations have no path fa...

Page 33: ...ll area environmental power and site requirements For more information see Operating specifications on page 7 2 Move the storage server and its rack cabinet to the site 3 Remove the storage server fro...

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Page 35: ...ion units The GBIC is inserted into the port and then a fiber optic cable is inserted into the GBIC The other end of the fiber optic cable connects to an external device Installing GBICs Observe the f...

Page 36: ...s are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the dev...

Page 37: ...folding cable management arm When attaching fiber optic cables to a device on slide rails leave enough slack in the cable so that it does not bend to a radius smaller than 76 mm 3 in when extended or...

Page 38: ...center position 3 Gently pull the GBIC out of the port then replace the protective cap Connecting hosts to the RAID controllers To connect a host adapter to the RAID controller do the following 1 Inst...

Page 39: ...em Use that book and the online help to configure the logical drives partitions and so on for the RAID controllers Use your operating system documentation to make the new logical drives accessible to...

Page 40: ...install currently contains logical drives or configured hot spares you must delete them before connecting the expansion unit to the storage server To connect an additional expansion unit do the follo...

Page 41: ...the right ESM board on the new expansion unit 4 Make sure that each expansion unit has a unique ID switch setting and that the left and right ESM board switch settings on each expansion unit are set t...

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Page 43: ...the storage server The controllers might not recognize the correct configuration if the drives are powered up after the storage server For instructions on powering up the expansion units refer to the...

Page 44: ...en Drive active LEDs on the front of the storage server and on all attached expansion units are not flashing The green Cache active LEDs on the back of the storage server are off b If applicable use t...

Page 45: ...rnal temperature exceeds 45 C 113 F The storage server shuts down if the temperature rises to 70 C 158 F There is a general power failure or a loss of power to the unit You are forced to shut down the...

Page 46: ...es in your system and to check the status of the storage server Restoring power after an overtemperature shutdown Use this procedure to restart the storage server after an unexpected shutdown due to o...

Page 47: ...the failure even if the risk of data loss is high Recovering from a storage server failure might require you to perform procedures other than replacing the component such as backing up the logical dr...

Page 48: ...g The storage management software is locating a drive logical drive or storage subsystem On The drive has failed or a user failed the drive Power Green On Normal operation Off One of the following sit...

Page 49: ...or the RAID controller has no power Cache active Green On There is data in the RAID controller cache Off One of the following situations has occurred There is no data in cache There are no cache opti...

Page 50: ...hes faintly If the Ethernet connection is 100BASE T 10BT LED is off 100BT LED is on If there is no Ethernet connection Both LEDs are off No icon 100BT 1 Always use the storage management software to i...

Page 51: ...s occurred The power supply has failed An overtemperature condition has occurred The power supply is turned off Power Green On Normal operation Off One of the following situations has occurred The pow...

Page 52: ...e need to access the drive itself and a write operation is completed when it is written to the cache rather than to the drives See the storage management software documentation for information on sett...

Page 53: ...ck that indicates the battery status as follows The LED is on and remains steady when the battery is fully charged The LED flashes when the battery is charging or performing a self test The LED is off...

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Page 55: ...metal part of the storage server for at least two seconds This drains static electricity from the package and from your body Remove the device from its package and install it directly into your storag...

Page 56: ...ve CRU connects into a printed circuit board called the midplane The midplane automatically sets the Fibre Channel loop ID to the default value 00 Hot swap hardware The storage server contains hardwar...

Page 57: ...ssing on the inside of the bottom of the tray handle b Pull the handle 2 on the tray out into the open position c Slide the drive CRU into the empty bay until the tray handle 2 touches the storage ser...

Page 58: ...ration 7 Check the drive LEDs a When a drive is ready for use the green Activity LED is on and the amber Drive fault LED is off b If the amber Drive fault LED is completely on and not flashing remove...

Page 59: ...or types within an array 2 Check the storage management software for recovery procedures for a drive that has failed Follow the steps in the software procedure before continuing with this procedure 3...

Page 60: ...ver After replacing all the drives you must reconfigure the new drives and restore data from backup See the procedure in Replacing all drives at the same time on page 43 This is the safest way to exch...

Page 61: ...ion that comes with the new drives Read all precautionary notes kit instructions and other information Kit instructions often contain the most current information regarding the drives and their instal...

Page 62: ...devices for example Ethernet switches managed hubs and management stations before the storage server b You must turn on the expansion units before the storage server The controllers might not recogni...

Page 63: ...ou handle electrostatic discharge ESD sensitive devices take precautions to avoid damage from static electricity For details about handling ESD sensitive devices see Handling static sensitive devices...

Page 64: ...n that case use the host software to determine if the data reconstruction is finished 9 When reconstruction is finished on the new drive repeat step 5 on page 45 through step 8 for each additional dri...

Page 65: ...e fan from the storage server 3 Install the new fan unit a Place the fan CRU in front of the fan slot b Hold the latch open and slide the fan all the way into the slot If the fan does not go into the...

Page 66: ...ontroller unit cooling Use only the supported power supplies for your specific storage server The power supply controls on the rear of the storage server are shown in the following illustration Levers...

Page 67: ...m with one of these parts contact a service technician To remove a hot swap power supply 1 Turn off the ac power switch 2 Unplug the power cord from the electrical outlet 3 Disconnect the power cord f...

Page 68: ...the lever over and tighten the screw on the opposite side To install a hot swap power supply Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attac...

Page 69: ...wer connector 6 Plug the power cord into a properly grounded electrical outlet 7 Turn on the power supply switch 8 Make sure that the green Power LED on the new power supply CRU is on and the amber Fa...

Page 70: ...D controller Use the following procedure to install a second RAID controller if you have Model 3542 1RU storage server and have purchased the FAStT200 Redundant RAID Controller option Note The FAStT20...

Page 71: ...ate Replacement Date Write the date three years from now 5 Install the new RAID controller as shown in the following illustration a Slide the RAID controller all the way into the empty slot b Close bo...

Page 72: ...tall that battery inside the replacement RAID controller CRU The steps to remove and replace the battery are included in the following procedure To replace a RAID controller do the following 1 Check t...

Page 73: ...s shown in the following illustration After removing the Fibre Channel cables insert the protective caps 5 Use the following procedure to remove the GBICs from the RAID controller that has failed a Mo...

Page 74: ...ID controller 7 To remove the cache battery using a Phillips head screwdriver remove the eight screws from the battery access panel on the bottom of the RAID controller that you just removed as shown...

Page 75: ...e the replacement RAID controller and replace the battery access panel 14 Copy the battery replacement information from the label on the front of the failed RAID controller to the label on the front o...

Page 76: ...take precautions to avoid damage from static electricity For details about handling ESD sensitive devices see Handling static sensitive devices on page 37 2 Unpack the new battery Set the new battery...

Page 77: ...it upside down so that the battery is close above a flat surface and let it fall out Do not let the battery pull on the battery harness 11 Disconnect the battery harness on the old battery from the t...

Page 78: ...from now CAUTION Use proper facilities to recycle the used battery CRU If the battery CRU is physically damaged or leaking electrolyte gel do not ship it to a recycling center The battery contains se...

Page 79: ...he new RAID controller If the Host Loop LED or the Expansion Loop LED is off the RAID controller might not be inserted correctly Remove the RAID controller and reinsert it If the Fault LED is on the H...

Page 80: ...al latch move the latch to the unlocked center position Statement 3 CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not r...

Page 81: ...ed all the way into the port rotate the GBIC latch outward to the locked position flush with the rear of the GBIC 5 Move the GBIC latch to the unlocked center position 6 Insert the GBIC into the GBIC...

Page 82: ...Servers Installation and User s Guide 9 Connect the fiber optic cable to the installed GBIC as shown in the following illustration Note The fiber optic cable connection is keyed for proper insertion...

Page 83: ...RAID controller Expansion port bypass LED GBIC port empty No corrective action is needed if the system is properly configured Fibre Channel cable is not attached to the expansion unit No corrective ac...

Page 84: ...wer or has failed Ensure that the unit is powered on Replace RAID controller Expansion loop Drives are improperly installed or not installed Ensure that the drives are properly installed RAID controll...

Page 85: ...ed after a product has been sold IBM or your reseller if authorized by IBM will make Engineering Changes ECs available that apply to your hardware Be sure to retain your proof of purchase to obtain wa...

Page 86: ...complete with Frequently Asked Questions Parts Information Technical Hints and Tips and Downloadable Files You will have the information you need all in one place In addition you can choose to receiv...

Page 87: ...keep a record of the options that are installed in or attached to your controller unit This information can be helpful when you install additional options or if you ever need to report a hardware prob...

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Page 89: ...uctions A rack mounting template and instructions come with the storage server If you have misplaced these items use the following template and instructions Rack Mounting Template FRONT Rail assembly...

Page 90: ...72 IBM FAStT200 and FAStT200 HA Storage Servers Installation and User s Guide Rack Mounting Template REAR P N 06P4631 Printed in the U S A Rail assembly Rear Left Rail assembly Rear Right...

Page 91: ...s during installation Connect all power cords to properly wired and grounded electrical outlets Take precaution to prevent overloading the power outlets when you install multiple devices in a rack You...

Page 92: ...server Repeat this step for the other fan and set both fans aside for later installation 3 To remove a power supply grasp the pull ring on the power supply lever and squeeze to release it then pull t...

Page 93: ...l two M6 screws 1 Extend the rear of the rail outside of the rear rack mounting flange then install and tighten two M6 screws 4 Tighten the front screws 1 and repeat this step for the other rail 7 Tig...

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Page 95: ...r accessories or any combination of them The term Machine does not include any software programs whether pre loaded with the Machine installed subsequently or otherwise Unless IBM specifies otherwise...

Page 96: ...es WITHOUT WARRANTIES OF ANY KIND Any technical or other support provided for a Machine under warranty such as assistance via telephone with how to questions and those regarding Machine set up and ins...

Page 97: ...sed parts In some cases the Machine may not be new and may have been previously installed Regardless of the Machine s production status IBM s appropriate warranty terms apply Limitation of Liability C...

Page 98: ...e Machine without charge under the type of service designated for the Machine and will manage and install engineering changes that apply to the Machine If a Machine does not function as warranted duri...

Page 99: ...Any feature conversion or upgrade IBM or your reseller services must be installed on a Machine which is 1 for certain Machines the designated serial numbered Machine and 2 at an engineering change le...

Page 100: ...OR DAMAGE TO YOUR RECORDS OR DATA OR 3 SPECIAL INCIDENTAL OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS OR SAVINGS EVEN IF IBM ITS SUPPLIERS OR YOUR RESELLER IS...

Page 101: ...The following terms apply to all EMEA countries The terms of this Statement of Warranty apply to Machines purchased from an IBM reseller If you purchased this Machine from IBM the terms and conditions...

Page 102: ...added to this Section During the warranty period transportation for delivery of the failing Machine to IBM will be at IBM s expense Production Status The following paragraph replaces this Section Each...

Page 103: ...of the subject matter of this Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM TURKIYE Production Status The follow...

Page 104: ...aterials for this IBM product and use of those Web sites is at your own risk Edition Notice INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EIT...

Page 105: ...roducts and update them if needed This IBM hardware product cannot prevent errors that might occur if software upgrades or peripheral devices you use or exchange data with do not process date data cor...

Page 106: ...be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits IBM is not responsible for any radio o...

Page 107: ...ndustrial environments to provide reasonable protection against interference with licensed communication equipment Attention This is a Class A product In a domestic environment this product may cause...

Page 108: ...Bulgaria Burkina Faso Burundi Cameroon Central African Rep Chad Czech Republic Egypt Finland France French Guiana Germany Greece Guinea Hungary Iceland Indonesia Iran Ivory Coast Jordan Lebanon Luxem...

Page 109: ...guration examples non redundant 14 partially redundant 13 redundant 12 drive hard disk adding larger capacity 42 filler panel 38 filler piece 39 installing hot swap 38 LEDs 30 overview 37 replacing al...

Page 110: ...oller 31 storage server 30 troubleshooting 65 lever on power supply changing location 50 loop configurations non redundant 14 overview 11 partially redundant 13 redundant 12 M managed hub in Fibre Cha...

Page 111: ...54 emergency shutdown 27 features 2 Fibre Channel connections 11 interface ports and switches 6 inventory checklist 3 LEDs 30 31 32 mounting in a rack 71 operating specifications 7 overtemperature sh...

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Page 114: ...IBM Part Number 21P8775 Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber SC21 P877 50 07SC21P87750 21P8775 0421P8775...