Table
6.
ServerGuide
Setup
and
Installation
CD
(continued)
Symptom
Suggested
action
The
operating-system
installation
program
continuously
loops.
Make
more
space
available
on
the
hard
disk.
The
ServerGuide
program
will
not
start
the
operating-system
CD.
Make
sure
that
the
operating-system
CD
is
supported
by
the
ServerGuide
program.
See
the
ServerGuide
Setup
and
Installation
CD
label
for
a
list
of
operating-system
versions
that
support
the
ServerGuide
program.
The
operating
system
cannot
be
installed;
the
option
is
not
available.
Make
sure
that
the
operating
system
is
supported
on
your
server.
If
the
operating
system
is
supported,
either
there
is
no
logical
drive
defined
(SCSI
RAID
systems)
or
the
ServerGuide
System
Partition
is
not
present.
Run
the
ServerGuide
program
and
make
sure
that
setup
is
complete.
Troubleshooting
charts
The
following
tables
list
problem
symptoms
and
suggested
solutions.
See
the
BladeCenter
HS40
Type
8839
Hardware
Maintenance
Manual
and
Troubleshooting
Guide
on
the
IBM
BladeCenter
Documentation
CD
or
the
IBM
BladeCenter
T
Documentation
CD
for
more
detailed
troubleshooting
charts.
If
you
cannot
find
the
problem
in
the
troubleshooting
charts,
run
the
diagnostic
programs.
If
you
have
run
the
diagnostic
test
programs,
or
if
running
the
tests
does
not
reveal
the
problem,
call
for
service.
Memory
problems
Symptom
Suggested
action
The
amount
of
system
memory
displayed
is
less
than
the
amount
of
physical
memory
installed.
Make
sure
that:
v
The
memory
modules
are
seated
correctly.
v
You
have
installed
the
correct
type
of
memory.
v
If
you
changed
the
memory,
you
updated
the
memory
configuration
in
the
Configuration/Setup
Utility
program.
v
All
banks
of
memory
are
enabled.
The
server
might
have
automatically
disabled
a
memory
bank
when
it
detected
a
problem,
or
a
memory
bank
might
have
been
manually
disabled.
Check
in
the
POST
error
log
for
error
message
289:
v
If
the
DIMM
was
disabled
by
a
system-management
interrupt
(SMI),
replace
the
DIMM.
v
If
the
DIMM
was
disabled
by
the
user
or
by
POST,
run
the
Configuration/Setup
Utility
program
and
enable
the
DIMM.
v
If
this
error
remains,
replace
the
DIMM.
If
the
problem
remains,
call
for
service.
Microprocessor
problems
Symptom
Suggested
action
The
blade
server
emits
a
continuous
tone
during
POST.
The
startup
(boot)
microprocessor
is
not
working
correctly.
Make
sure
that
the
startup
microprocessor
is
seated
correctly.
If
it
is,
replace
the
startup
microprocessor.
If
the
problem
remains,
call
for
service.
68
BladeCenter
HS40
Type
8839:
Installation
and
User’s
Guide
Summary of Contents for HS40 - BladeCenter - 8839
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