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Appendix B.   Warranty information

 101

vary by country or region, and some service or parts might not be available in all 
countries and regions. Service centers in certain countries or regions might not be 
able to service all models of a particular machine type. In addition, some countries or 
regions might have fees and restrictions that apply at the time of service.

To determine whether your system is eligible for IWS, go to 
http://www.ibm.com/pc/support/ and click Warranty lookup.

Purchasing additional services

During and after the warranty period, you can purchase additional services, such as 
support for IBM and non-IBM hardware, operating systems, and application programs; 
network setup and configuration; upgraded or extended hardware repair services; and 
custom installations. Service availability and service name might vary by country or 
region.

For more information about these services, contact your IBM marketing 
representative.

Summary of Contents for IntelliStation E Pro Type 6226

Page 1: ...User s Guide Types 6216 and 6226 IntelliStation E Pro...

Page 2: ......

Page 3: ...IBM IBM IntelliStation E Pro Types 6216 and 6226 User s Guide...

Page 4: ...B Warranty information on page 99 and Appendix C Notices on page 111 Second Edition September 2002 Copyright International Business Machines Corporation 2002 All rights reserved US Government Users R...

Page 5: ...our computer 13 Creating an emergency diskette 13 Using video features 13 Video device drivers 13 Changing monitor settings 14 Using audio features 14 Using security features 15 Anti intrusion feature...

Page 6: ...computer system interface SCSI messages some models 79 Diagnostic programs and error messages 80 Text messages 81 Starting the diagnostic programs 81 Viewing the test log 81 Diagnostic error message...

Page 7: ...neral Terms 102 Part 2 Country unique Terms 104 Appendix C Notices 111 Edition notice 111 Trademarks 112 Important notes 112 Electronic emission notices 113 Federal Communications Commission FCC state...

Page 8: ...vi Book Title...

Page 9: ...Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation dieses Produkts die Sicherheitshinweise l...

Page 10: ...ock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and gro...

Page 11: ...y local ordinances or regulations Statement 3 CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Remov...

Page 12: ...trol button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all elect...

Page 13: ...any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these com...

Page 14: ...xii IBM IntelliStation E ProTypes 6216 and 6226 User s Guide...

Page 15: ...ave access to the Internet you can obtain up to date information about your computer and other IBM computer products at http www ibm com pc intellistation on the World Wide Web See the following illus...

Page 16: ...elated information The following documentation contains additional information about your computer Because your computer comes with IBM preinstalled software you might be able to view some of these do...

Page 17: ...net controller on the system board with RJ 45 Ethernet port Two serial ports One parallel port Four USB ports Keyboard port Mouse port Audio ports Line out Line in Mic Dual channel bus mastering IDE c...

Page 18: ...red or 10 0 kg 22 lb minimum Integrated functions One 10 100 1000 Ethernet controller on the system board with RJ 45 Ethernet connector Two serial ports Parallel port Four USB ports Keyboard port Mous...

Page 19: ...Director Agent and System Migration Assistant See Managing your computer on page 16 for more information Integrated network environment support Your computer comes with an Ethernet controller on the...

Page 20: ...or You can use this program to update software data from an IBM server to your computer over an active Internet connection After it is installed you only need to start the program to be connected to t...

Page 21: ...with a proof of entitlement to receive one free Lotus SmartSuite CD that you can install on your computer Lotus SmartSuite is a package of powerful award winning productivity applications Software ava...

Page 22: ...ock recovery Power on self test POST Upgradeable basic input output system BIOS diagnostics and POST Error correction code ECC synchronous dynamic random access memory SDRAM with serial presence detec...

Page 23: ...Power on LED Power control button CD eject button CD ROM drive activity LED Diskette drive activity LED Diskette eject button Ethernet transmit receive activity Ethernet speed 1 Gbps Ethernet transmit...

Page 24: ...he hard disk drive is in use Setting the voltage selection switch Check the position of the voltage selection switch beside the power cord connector Use a ballpoint pen to slide the switch if necessar...

Page 25: ...e starting your computer for the first time the Microsoft Windows setup program runs automatically when you start the computer The program will prompt you to make choices or type information If you ne...

Page 26: ...ess IBM Use of your computer signifies acceptance of this agreement To view the license agreement complete the following steps 1 Double click the Access IBM icon 2 Click the How do I tab Then click So...

Page 27: ...ick Creating emergency diskettes 3 Click Recovery Repair diskette 4 Follow the instructions on the screen In the unlikely event that your desktop becomes unusable the recovery repair diskette will ena...

Page 28: ...set to the highest noninterlaced refresh rate that the flat panel monitor supports Flat panel monitors produce flicker free images even when they are operating at a minimum 60 Hz noninterlaced rate If...

Page 29: ...y code when ordering replacement keys You can also set the chassis intrusion detector switch inside the computer to alert the network system administrator each time the computer cover is removed For m...

Page 30: ...ch as data transfers software updates and POST or BIOS updates can be performed on many computers simultaneously Broadcom NetXtreme Gigabit Ethernet Boot Agent The Broadcom NetXtreme Gigabit Ethernet...

Page 31: ...hering information about the hardware and software in your computer In a network environment a network administrator can use DMI to remotely monitor and control your computer Shutting down your operat...

Page 32: ...d by your operating system and places the computer in Standby mode Note After you turn off the computer wait at least 5 seconds before you press the power control button to turn on the computer again...

Page 33: ...quence for one startup session without changing settings in the Configuration Setup Utility program Using the Configuration Setup Utility program This section provides the instructions for starting th...

Page 34: ...choices are available from the main menu System Summary This choice contains general information about your computer such as a summary of components and computer configuration You can view information...

Page 35: ...Serial Port Setup Select this choice to configure the serial ports If you enable a port you can set the base input output I O address and the interrupt level If you select Automatic the operating syst...

Page 36: ...puter uses a startup sequence to determine the order in which the computer checks devices to find a boot record For example you can define a startup sequence that checks for a startable diskette in th...

Page 37: ...for use but denies the user access to configuration settings You must set a user password to set a Password on Boot If this setting is enabled the computer will require a password at startup If you se...

Page 38: ...aintained to all devices but all processor activity is halted If you select S3 power is maintained only for the main memory Exit from the S3 state might not be supported by all installed adapters Rest...

Page 39: ...rator password you can then set a user password to authorize a user to operate the computer You must set an administrator password to set a user password You can use any combination of up to seven cha...

Page 40: ...rd will be reinstated 4 Connect the computer to a power source keyboard monitor and mouse 5 Turn on the computer You can now start the Configuration Setup Utility program and either delete the old pas...

Page 41: ...ram Complete the following steps to start the SCSISelect utility program 1 Turn on the computer 2 When the Press CTRL A for SCSISelect Utility prompt appears press Ctrl A Note If an administrator pass...

Page 42: ...evices is 80 MBps The transfer rate for Fast SCSI devices is 20 MBps Advanced Configuration Options Select this choice to view or change the settings for advanced configuration options SCSI Disk Utili...

Page 43: ...Chapter 3 Configuring your computer 29 The next time the computer is started it returns to the startup sequence set in the Configuration Setup Utility program...

Page 44: ...30 IBM IntelliStation E ProTypes 6216 and 6226 User s Guide...

Page 45: ...pansion slot covers must be installed on all vacant slots This maintains the electronic emissions standards of the computer and ensures proper ventilation of computer components There is adequate spac...

Page 46: ...stalling options in the IntelliStation E Pro Type 6216 computer Use the information in the following sections to install options in the IntelliStation E Pro Type 6216 computer Note For instructions to...

Page 47: ...aring CMOS on page 94 for information on how to use the CMOS clear jumper The boot block jumper JP6 is used to recover from a BIOS update failure See Recovering from a POST BIOS update failure on page...

Page 48: ...n identifies system board connectors for external devices Installing options This section contains instructions for installing options in the IBM IntelliStation E Pro Type 6216 computer System fan con...

Page 49: ...th sides of the computer cover and lift the cover from the computer To replace the cover see Replacing the cover on page 46 Removing the frame support bracket You must remove the frame support bracket...

Page 50: ...p www ibm com pc support on the World Wide Web Installing an adapter Complete the following steps to install an adapter in the IBM IntelliStation E Pro Type 6216 computer Attention When you handle sta...

Page 51: ...ave another adapter to install repeat steps 1 through 11 If you have another option to install do so now Otherwise complete the rest of the steps in this section 13 Reinstall the rear adapter support...

Page 52: ...ket 7 Replace the cover See Replacing the cover on page 46 for details 8 Reconnect the external cables and power cords then turn on the attached devices and the computer Installing internal drives Dif...

Page 53: ...cables also called ribbon cables connect IDE and diskette drives to the system board There are two sizes of ribbon cables that come with your computer The wider IDE signal cable has two connectors On...

Page 54: ...vice If two IDE devices are on a single cable and only one is a hard disk drive the hard disk drive must be set as the primary device You must also set the SCSI ID for any SCSI device that you install...

Page 55: ...or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER 8 Touch the static protective package containing the drive to any unp...

Page 56: ...the back of the drive The connectors are keyed and can be inserted only one way 13 If you have other options to install or remove do so now 14 Replace the cover See Replacing the cover on page 46 for...

Page 57: ...comes with the drive 9 Attach the sliding rails to the sides of the hard disk drive using screws from the old hard disk drive 10 Slide the drive into the drive bay until the drive snaps into place and...

Page 58: ...r details about handling these devices see Handling static sensitive devices on page 31 1 Review the safety precautions listed in the Safety information on page vii 2 Turn off the computer and all att...

Page 59: ...cables and power cords then remove the cover See Removing the cover on page 35 for details 3 Use a screwdriver to remove the two metal knockouts 4 Insert the rope clip through the rear panel then att...

Page 60: ...r 1 Clear any cables that might impede the replacement of the cover 2 Place the cover over the chassis and pivot it down over the computer until it snaps into place 3 Reconnect the external cables and...

Page 61: ...ions to install options in an IntelliStation E Pro Type 6216 see Installing options in the IntelliStation E Pro Type 6216 computer on page 32 Major components of the IBM IntelliStation E Pro Type 6226...

Page 62: ...damaged See Clearing CMOS on page 94 for information on how to use the CMOS clear jumper The boot block jumper JP6 is used to recover from a BIOS update failure See Recovering from a POST BIOS update...

Page 63: ...ystem board connectors for external devices Installing options This section contains instructions for installing options in the IBM IntelliStation E Pro Type 6226 computer System fan connector 1 CN2 M...

Page 64: ...all adapters review the following Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions provided in this chapter If you need to change the...

Page 65: ...t of the expansion slot Store it in a safe place for future use Attention Expansion slot covers must be installed on all vacant slots This maintains the electronic emissions standards of the computer...

Page 66: ...or more of the signal cable connectors to the rear of the SCSI devices 3 Connect the SCSI activity indicator cable to the adapter and to the SCSI LED connector on the system board See System board on...

Page 67: ...The following cables are provided Four wire power cables connect the drives to the power supply At the end of these cables are plastic connectors that attach to different drives these connectors vary...

Page 68: ...be designated as the primary device and the other as the secondary device otherwise the computer might not detect some of the IDE devices The primary and secondary designation is determined by switch...

Page 69: ...ther options to install or remove do so now 14 Replace the cover See Replacing the cover on page 46 for details 15 Reconnect the external cables and power cords then turn on the attached devices and t...

Page 70: ...IDE connector on the system board For the location of the IDE connectors see System board internal cable connectors on page 49 If you are installing a SCSI device connect one end of the SCSI signal ca...

Page 71: ...the cover on page 35 for details 4 Disconnect power and signal cables to the drive 5 If you are installing a new drive use a screwdriver to pry the electromagnetic cover from the drive bay 6 Rotate th...

Page 72: ...se of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER 8 Touch the static protective package containing the dr...

Page 73: ...connector on the SCSI adapter Note Make sure to route the signal cable so that it does not block the airflow to the rear of the drives or over the microprocessor 13 Connect the power cable to the back...

Page 74: ...ure on both ends of the DIMM simultaneously The retaining clips snap into the locked position when the DIMM is firmly seated in the connector 6 If there is a gap between the DIMM and the retaining cli...

Page 75: ...uter 6 Replace the cover See Replacing the cover 7 Reconnect the external cables and power cords and turn on the attached devices then the computer Replacing the cover Complete the following steps to...

Page 76: ...and read the documentation that comes with your options 2 Be sure that your computer and all attached devices are turned off 3 Follow the instructions that come with the option to prepare it for insta...

Page 77: ...e front of the IntelliStation E Pro Type 6216 computer The following illustration shows the location of input output I O connectors on the rear of the IntelliStation E Pro Type 6216 computer USB 3 USB...

Page 78: ...ctors on the front of the IntelliStation E Pro Type 6226 computer The following illustration shows the location of input output I O connectors on the rear of the IntelliStation E Pro Type 6226 compute...

Page 79: ...ctional mode the computer supports the ECP and EPP modes See page 21 for instructions for configuring the parallel connector Serial connectors Your computer has two standard 9 pin D shell serial conne...

Page 80: ...nnectors The audio connectors are used to attach external audio equipment to your computer Line out This connector is used to send audio signals from the computer to external devices such as powered s...

Page 81: ...security and throughput for your computer These modes apply to the integrated Ethernet controller and to the controllers on supported Ethernet adapters SCSI cabling requirements If your computer come...

Page 82: ...68 IBM IntelliStation E ProTypes 6216 and 6226 User s Guide...

Page 83: ...vice Drivers and IBM Enhanced Diagnostics CD These programs are the primary methods of testing the major components of your computer See Diagnostic programs and error messages on page 80 for more info...

Page 84: ...and the action to take Flash the latest levels of BIOS and download the latest level of diagnostics You can download this code at http www ibm com pc support No No Yes Yes Yes Check all cables for loo...

Page 85: ...s The possible types of beep codes are as follows No beeps If no beep occurs after your computer completes POST call for service Continuous beep Your microprocessor has failed or your system board or...

Page 86: ...e of Day clock test has failed 3 2 1 Serial port test has failed 3 2 2 Parallel port test has failed 3 2 4 Comparison of CMOS memory size against actual has failed 3 3 1 A memory size mismatch has occ...

Page 87: ...ocessors Action Take the following steps to correct the problem 1 If you just installed a microprocessor verify that the microprocessor is installed and seated correctly 2 If the problem remains call...

Page 88: ...no one has tampered with the computer call for service 184 The power on password information stored in your computer has been removed Action From the Configuration Setup Utility program main menu sel...

Page 89: ...lace the failing DIMM If the problem remains call for service 301 and 303 An error occurred during the keyboard and keyboard controller test These error messages also might be accompanied by continuou...

Page 90: ...ice for additional testing information If the POST error message reappears call for service 1162 The serial port configuration conflicts with another device in the system Action Take the following ste...

Page 91: ...ly call for service 2462 A video memory configuration error occurred Action Make sure that the monitor cables are correctly and securely connected to the computer If the problem remains call for servi...

Page 92: ...rrect the problem 1 Make sure that the memory address for all other adapters are set correctly in the Configuration Setup Utility program If the memory resource settings are not correct change the set...

Page 93: ...the processor Action Update the system BIOS to a level that supports the microprocessors installed in the computer 01298101 The update data for the microprocessor is incorrect Action Update the system...

Page 94: ...ling part Troubleshooting and servicing complex problems that are indicated by error messages should be performed by trained service personnel Sometimes the first error to occur causes additional erro...

Page 95: ...d during the diagnostic test such as when a device that is to be tested is not installed Test Specific String is additional information that is used to analyze the problem Starting the diagnostic prog...

Page 96: ...following table make sure that your computer has the latest level of BIOS code installed Code Function Result Text message Action 001 Core system Failed System board ECC Test Call for service System b...

Page 97: ...ck the cable and power connections to the drive See the information provided with the tape drive If the problem remains call for service Failed The load mount test failed for device n on adapter m whe...

Page 98: ...have run the diagnostic test programs or if running the tests does not detect the problem call for service Look for the symptom in the left column of the chart Instructions and probable solutions to t...

Page 99: ...securely to the rear of the computer and attached options When the system is turned on air is flowing from the rear of the computer at the fan grille If there is no airflow the fan is not working This...

Page 100: ...een jitter or wavy unreadable rolling or distorted screen images If this happens turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration Then move the device...

Page 101: ...y installed is correct 4 If you just installed an option remove it and restart the computer If the computer now turns on you might have installed more options than the power supply supports 5 The volt...

Page 102: ...for a description of the messages and solutions to the problem If the problem remains contact your place of purchase Troubleshooting the Ethernet controller See the Ethernet controller documentation o...

Page 103: ...oduct Recovery program reinstalls your operating system and preinstalled software The Product Recovery program runs independently of the operating system If you are using FDISK Disk Management or anot...

Page 104: ...the computer Creating and using an IBM Enhanced Diagnostics diskette The IBM Enhanced Diagnostics diskette is used to test hardware components on your computer Use the following information and instru...

Page 105: ...uctions to create a recovery repair diskette see Creating an emergency diskette on page 13 1 Insert the recovery repair diskette 2 Turn off your computer 3 Turn on your computer and follow the directi...

Page 106: ...e the password the next time you start the computer the original user password will be reinstated 8 Connect the computer to a power source keyboard monitor and mouse 9 Turn on the computer The Configu...

Page 107: ...e session is completed remove the diskette from the diskette drive and turn off the computer and monitor 8 Unplug all power cords from electrical outlets and remove the cover 9 Remove any adapters tha...

Page 108: ...ns 2 and 3 wait for approximately 10 seconds then return the CMOS clear jumper to pins 1 and 2 5 Replace any adapters that were removed 6 Replace the cover and reconnect all cables that were disconnec...

Page 109: ...rom the battery The battery pops up when released b Use your thumb and index finger to lift the battery from the socket 4 Complete the following steps to insert the new battery a Tilt the battery so t...

Page 110: ...96 IBM IntelliStation E ProTypes 6216 and 6226 User s Guide...

Page 111: ...come with information that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the information for the operating system or prog...

Page 112: ...n and software problems with xSeries servers IntelliStation workstations and appliances For information about which products are supported by Support Line in your country or region go to http www ibm...

Page 113: ...stions FAQ and links to Product Support Web pages The IBM Statement of Limited Warranty is available from this Web site in 29 languages in Portable Document Format PDF Machine IBM IntelliStation E Pro...

Page 114: ...Station systems are designated as customer replaceable units IBM ships CRUs to you for replacement by you CRUs include keyboards monitors memory diskette drives hard disk drives and mice this list is...

Page 115: ...To determine whether your system is eligible for IWS go to http www ibm com pc support and click Warranty lookup Purchasing additional services During and after the warranty period you can purchase ad...

Page 116: ...ay return it to your place of purchase and your money will be refunded Extent of Warranty The warranty does not cover the repair or exchange of a Machine resulting from misuse accident modification un...

Page 117: ...under warranty service You also agree to 1 ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange 2 obtain authorization from the owner to have IBM or your...

Page 118: ...force all of your and IBM s rights duties and obligations arising from or relating in any manner to the subject matter of this Agreement without regard to conflict of law principles Part 2 Country uni...

Page 119: ...shall be in writing and set forth the findings of fact and the conclusions of law All proceedings shall be conducted including all documents presented in such proceedings in the English language The...

Page 120: ...ject matter of this Agreement without regard to conflict of law principles Any disputes arising from or in connection with this Agreement will first be resolved by friendly negotiations failing which...

Page 121: ...ape Verde Central African Republic Chad Congo Djibouti Democratic Republic of Congo Equatorial Guinea France Gabon Gambia Guinea Guinea Bissau Ivory Coast Lebanon Mali Mauritania Morocco Niger Senegal...

Page 122: ...o claim damages from IBM IBM is liable for no more than items 1 and 2 unchanged IRELAND Extent of Warranty The following is added to this Section Except as expressly provided in these terms and condit...

Page 123: ...matter of this Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM UNITED KINGDOM Limitation of Liability The followin...

Page 124: ...110 IBM IntelliStation E ProTypes 6216 and 6226 User s Guide...

Page 125: ...ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaim...

Page 126: ...microprocessor other factors also affect application performance CD ROM drive speeds list the variable read rate Actual speeds vary and are often less than the maximum possible When referring to proce...

Page 127: ...tallation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the in...

Page 128: ...communication devices Power cords For your safety IBM provides a power cord with a grounded attachment plug to use with this IBM product To avoid electrical shock always use the power cord and plug w...

Page 129: ...ria Togo Tunisia Turkey former USSR Vietnam former Yugoslavia Zaire Zimbabwe 13F9997 Denmark 14F0015 Bangladesh Burma Pakistan South Africa Sri Lanka 14F0033 Antigua Bahrain Brunei Channel Islands Chi...

Page 130: ...116 IBM IntelliStation E ProTypes 6216 and 6226 User s Guide...

Page 131: ...CMOS 33 48 94 CMOS clear jumper 33 48 94 clearing 33 48 94 components hardware 32 47 major 32 47 computer configuring 19 controls 9 LEDs 9 operating 10 registration 13 shutting down 17 starting 10 tur...

Page 132: ...4 error messages diagnostic 80 82 small computer systems interface SCSI 79 software 88 error diagnostic code format 80 Ethernet connector 65 controller 3 5 high performance modes 67 modes 67 port 65 t...

Page 133: ...ng your computer 9 option installation 31 problems 86 P parallel connector 65 parallel port bi directional configuration 21 problem 87 setup 21 password administrator 16 23 24 check jumper 25 26 92 lo...

Page 134: ...etting IDs 67 software available on the Internet 7 CDs 7 error messages 88 network management 16 preinstalled 6 system management 16 specifications Type 6216 3 Type 6226 4 starting diagnostic programs...

Page 135: ...r diskette 91 SCSISelect Utility program 27 security features 15 video features 13 V video adapter 5 13 adapter specifications 3 4 connector 65 device drivers 13 DVI connector 65 features 13 modes 13...

Page 136: ...122 Book Title...

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Page 138: ...IBM Part Number 02R2935 Printed in the United States of America 2R2935...

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