General
problems
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
parts
listing
in
the
Problem
Determination
and
Service
Guide
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU)
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Symptom
Action
A
cover
lock
is
broken,
an
indicator
LED
is
not
working,
or
a
similar
problem
has
occurred.
If
the
part
is
a
CRU,
replace
it.
If
the
part
is
a
FRU,
the
part
must
be
replaced
by
a
trained
service
technician.
See
the
Problem
Determination
and
Service
Guide
on
the
IBM
IntelliStation
Documentation
CD
for
the
parts
listing.
Hard
disk
drive
problems
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
parts
listing
in
the
Problem
Determination
and
Service
Guide
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Symptom
Action
Not
all
drives
are
recognized
by
the
hard
disk
drive
diagnostic
test
(the
Fixed
Disk
test).
Remove
the
drive
that
is
indicated
by
the
diagnostic
tests;
then,
run
the
hard
disk
drive
diagnostic
test
again.
If
the
remaining
drives
are
recognized,
replace
the
drive
that
you
removed
with
a
new
one.
The
computer
stops
responding
during
the
hard
disk
drive
diagnostic
test.
Remove
the
hard
disk
drive
that
was
being
tested
when
the
computer
stopped
responding
and
run
the
diagnostic
test
again.
If
the
hard
disk
drive
diagnostic
test
runs
successfully,
replace
the
drive
that
you
removed
with
a
new
one.
A
hard
disk
drive
was
not
detected
while
the
operating
system
was
being
started.
Reseat
all
hard
disk
drives
and
cables;
then,
run
the
hard
disk
diagnostic
tests
again.
A
hard
disk
drive
passes
the
diagnostic
Fixed
Disk
Test,
but
the
problem
remains.
Run
the
diagnostic
SCSI
Fixed
Disk
Test
(see
“Starting
the
diagnostic
programs
and
viewing
the
test
log”
in
the
Problem
Determination
and
Service
Guide
).
Note:
This
test
is
not
available
on
computers
that
have
RAID
arrays,
computers
that
have
IDE
or
SATA
hard
disk
drives,
or
computers
that
do
not
use
the
integrated
SAS
adapter.
Chapter
5.
Solving
problems
39
Summary of Contents for IntelliStation M Pro 9229
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