IBM ISA V.34, Installation Manual

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Page 2: ...anges are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time It is possible that this publication may contain reference to or information about IBM products machines and programs programming or services that are not ...

Page 3: ... the Modem Card 4 Wake Up on Ring Connection 6 Installing your Modem Software 7 Windows 3 1 Installation 7 Windows95 Installation 8 Testing Your Modem 14 Appendix A Technical Specifications 15 Appendix B Help and Service Information 16 Step 1 Troubleshooting 16 Step 2 Preparing for the Call 17 Step 3 Placing the Call to IBM 17 Appendix C Product Warranty 18 ...

Page 4: ...iv Appendix D Notices 22 Electronic Emission Notices 22 Telecommunication Notices 23 Notices 26 Trademarks and Service Marks 26 Appendix E System Programs License Agreement 27 ...

Page 5: ...Safety Information v Safety Information This modem card is for use only in Listed Personal Computers that have installation instructions detailing user installation of card cage accessories ...

Page 6: ...IBM ISA V 34 HPC Data FAX Modem vi Safety Information ...

Page 7: ...Safety Information vii Safety Information ...

Page 8: ...IBM ISA V 34 HPC Data FAX Modem viii ...

Page 9: ... sur une prise d alimentation correctement câblée et mise à la terre D autre part tout le matériel connecté à ce produit doit également être branché sur des prises d alimentation correctement câblées et mises à la terre Para evitar peligo de descargas no contecte o desconecte ningún cable ni realice ninguna instalación mantenimiento o reconfiguración de este producto durante una tormenta eléctrica...

Page 10: ...tions unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning Do not use t...

Page 11: ...ffice building please request an analog or fax line from the concierge or facilities personnel Do NOT connect your modem to an ISDN line In some countries ISDN digital lines are being provided for residences and businesses These lines may damage the modem Please note that this modem is fully compatible with analog telephone lines that are connected to a Digital Exchange The Digital Exchange suppli...

Page 12: ... this Installation Guide the following items are included in this package IBM ISA V 34 HPC Data FAX Modem IBM FRU P N 72H4191 RJ 11 to RJ 11 telephone Cable Software Program License in last section of this manual Diskettes for the following operating systems Windows 3 1 Windows95 As you examine these items look for any physical damage Retain the shipping container in the event that you need to shi...

Page 13: ...the modem installed horizontally in the slot In some computers the modem may be inserted vertically in a slot Except for a screwdriver everything you need to install your new modem is included in this package However you may need additional information about the current settings on other adapter cards that are installed in your computer Make sure you have the documentation that came with your comp...

Page 14: ...IBM ISA V 34 HPC Data FAX Modem 4 Important The illustrations in this publication might be slightly different from your hardware Installing the Modem Card ...

Page 15: ...d on the top edge and align the edge connector over the chosen expansion slot 7 Push the card straight into a slot until firmly seated Do not wiggle the card from side to side or force the card into the slot Remove the card and try again if necessary 8 Secure the metal bracket in place with the screw from the removed slot cover 9 Note Not all computers have the Wake Up On Ring feature see your com...

Page 16: ...connector JP24 The Wake Up on Ring cable is keyed to ensure proper connection 3 Connect the cable s four pin flat connector to the Modem Ring Detect connector on the system board For further information about the location of the Modem Ring Detect connector and how to use the Wake Up On Ring feature refer to the documentation that came with your computer 4 Replace the computer cover Do not turn on ...

Page 17: ...d README files supplied in the IBM HPC program group The installation procedures are 1 If off power on your computer start Windows if not already started 2 Insert the IBM ISA HPC modem Windows 3 1 Installation diskette into diskette drive A 3 From the Program Manager select the File pull down menu located at top left of Program Manager 4 Select Run 5 Type A Setup and select OK Note upper or lower ...

Page 18: ...ows95 you must complete the following installation procedures Register HPC modem onto the Windows95 modem registry database Setup COM port for IBM ISA HPC V 34 Data FAX modem 1 If off power on your computer start Windows95 2 Insert IBM ISA HPC modem Windows95 Installation diskette into diskette drive A 3 Click the Start button 4 Highlight the Settings item 5 Click the Control Panel item to open th...

Page 19: ...Installation 9 6 Do not let Window95 search your Hardware To begin installing the HPC modem click on next ...

Page 20: ...ication Port will be in the Models box Click on NEXT to proceed with the installation 11 Windows95 will assign the IO and IRQ resource setting for the IBM ISA HPC Modem 12 Click Next to allow the installer to copy the port driver files 13 Click Finish to end the Port installation 14 NOTE Do not shut down the computer yet Perform the following steps to install HPC modem before you reboot the system...

Page 21: ...for IBM ISA HPC Modem 1 Ensure the IBM HPC modem Windows95 Installation diskette is in diskette drive A 2 From Windows95 Control Panel double click the Modem icon 3 If modem properties is displayed then click add otherwise proceed to next step ...

Page 22: ...IBM ISA V 34 HPC Data FAX Modem 12 4 Check the Don t detect my modem I will select it from a list then click NEXT 5 Click Have Disk 6 Type a then click OK ...

Page 23: ... the information and click next 12 Click Finish to complete the modem installation 13 You have completed the drivers and HPC modem registry key installation Windows must restart to activate the modem 14 Note After you restart windows you can use the modem manager in the Windows 95 control panel to verify the HPC modem is working From the modem diagnostic folder select and run more info to see if H...

Page 24: ...e If not switch to a different COM port 5 Type AT F and press enter you should see an OK response If nothing happened at this point this indicates that the modem is not getting the proper IRQ 6 Type AT N1 and press enter 7 Type ATE1 and press enter 8 Type ATS18 n and press enter NOTE n is the number of seconds 30 255 you want the test to last 9 Type AT T1 press enter You should see CONNECT nnnnn n...

Page 25: ...V 32bis ITU T V 32 ITU T V 22 bis ITU T V 22 ITU T V 23 ITU T V 21 Bell 212A Bell 103 Fax Modes Class 1 Group 3 Half duplex synchronous ITU T V 17 ITU T V 29 ITU T V 27 ter ITU T V 21 Command Set Uses Hayes AT Command Set Protocols Data Compression MNP 5 V 42 bis Error Correction V 42 LAPM MNP 2 3 4 I O Connection RJ 11 cable telephone cable Electrical Power 5V 5 12V 5 12V 5 Environmental Office H...

Page 26: ...ds described in Testing the modem please try the following Ensure that the modem is properly seated in your computer by removing and re inserting the modem Verify that the COM port specified in your communications software is the same as the COM port to which your modem is set Ensure that the communications software is installed properly Follow the installation instructions in the communications a...

Page 27: ...ble be at your computer Your technical support representative might want to walk you through the problem during the call Step 3 Placing the Call to IBM Technical support is available during the warranty period to answer any questions about your new IBM option Support response time will vary depending on the number and nature of calls received For the support telephone and support hours by country ...

Page 28: ...If you have any questions contact IBM or your reseller Machine IBM ISA V 34 Host Processor Controlled Data FAX Modem Warranty Period Three 3 years Contact your place of purchase for warranty service information Production Status Each Machine is manufactured from new parts or new and used parts In some cases the Machine may not be new and may have been previously installed Regardless of the Machine...

Page 29: ...ranty period You should give your proof of purchase and this Statement to that user However for Machines which have a life time warranty this warranty is not transferable Warranty Service To obtain warranty service for the Machine you should contact your reseller or call IBM In the United States call IBM at 1 800 426 7299 In Canada call IBM at 1 800 565 3344 You may be required to present proof of...

Page 30: ...ror free operation of a Machine The warranties may be voided by misuse accident modification unsuitable physical or operating environment improper maintenance by you removal or alteration of Machine or parts identification labels or failure caused by a product for which IBM is not responsible THESE WARRANTIES REPLACE ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED T...

Page 31: ...y other actual direct damages or loss up to the greater of U S 100 000 or the charges if recurring 12 months charges apply for the Machine that is the subject of the claim UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING 1 THIRD PARTY CLAIMS AGAINST YOU FOR LOSSES OR DAMAGES OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE 2 LOSS OF OR DAMAGE TO YOUR RECORDS OR DATA OR 3 SPECIAL INC...

Page 32: ... into an outlet on a circuit different from that to which the receiver is connected Consult an IBM authorized dealer or service representative for help IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s a...

Page 33: ...ified as soon as possible You will be advised of your right to file a complaint with the FCC 4 Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper operation of your equipment If they do you will be given advance notice to give you an opportunity to maintain uninterrupted service 5 If you experience trouble with this product cont...

Page 34: ...ervice in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground ...

Page 35: ...en autorisé désigné par le fournisseur La compagnie de télécommunications peut demander à l utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l utilisateur ou à cause d un mauvais fonctionnement Pour sa propre protection l utilisateur doit s assurer que tous les fils de mise à la terre de la source d énergie électrique des lignes téléphoniques et de...

Page 36: ...th other products programs or services except those expressly designated by IBM are the responsibility of the user IBM may have patents or pending patent applications covering subject matter in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing IBM Director of Licensing IBM Corporation 500 Columbus Avenue Thornwood...

Page 37: ...tely or in any combination Programs may be included with the System or made available electronically or via various media IBM may also include other programs in this package which may be licensed under different terms and conditions Please refer to the license agreement s accompanying such other programs for the terms and conditions governing their use LICENSE Programs are owned by IBM or its supp...

Page 38: ... the Programs and distribute them to a rightful possessor of a System and to install the Programs for a rightful possessor but only to the extent necessary to restore or maintain the System provided that you supply such party a copy of this Agreement and 5 transfer possession of these Programs and diskette s to another party in conjunction with the transfer of a System provided that you supply a c...

Page 39: ...rporated by reference GENERAL You may terminate your license at any time IBM may terminate your license if you fail to comply with the terms of this Agreement In either event you must destroy or disable all your copies of the Programs You are responsible for the payment of any taxes including personal property taxes resulting from this Agreement You agree to comply with all applicable export laws ...

Page 40: ...MENT Located in back of this manual ______________________________________________________ PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THESE PROGRAMS OR YOUR SYSTEM INITIAL USE OF THE SYSTEM OR THESE PROGRAMS INDICATES YOUR ACCEPTANCE OF THESE TERMS _____________________________________________________ ...