v
No
:
Go
to
step
6
(See
page
.
v
Yes
:
Many
system
problems
occur
after
changing
the
system
configuration
or
installing
or
changing
a
program.
If
the
configuration
has
been
changed,
or
if
a
program
has
been
installed
or
changed,
verify
that
everything
is
correct
by
performing
the
next
step.
5.
Check
for
missing
or
failed
hardware
by
performing
the
following:
a.
On
the
command
line,
enter
the
Start
System
Service
Tools
command:
STRSST
If
you
cannot
get
to
SST,
select
DST.
See
in
the
iSeries
(TM)
Service
Functions
.
Note:
Do
not
IPL
the
system
to
get
to
DST.
b.
On
the
Start
Service
Tools
Sign
On
display,
type
in
a
User
ID
with
QSRV
authority
and
Password.
c.
Select
Start
a
service
tool
—>
Hardware
service
manager
—>
Logical
hardware
resources
—>
System
bus
resources
.
d.
Select
the
function
keys
for
failed
or
non-reporting
resources.
e.
Continue
with
the
next
step.
6.
Use
the
tables
below
to
find
the
type
of
problem,
and
symptom.
Then,
follow
the
action
given
in
the
What
to
do
column.
The
following
types
of
problems
are
covered
below:
v
Intermittent
problems
(See
page
v
DST/SST
functions
are
available
on
the
Primary
system
console
(console
of
the
Primary
partition)
(See
page
v
The
system
is
not
operational
(See
page
v
Problem
with
a
secondary
partition
(See
page
v
Problem
with
a
guest
partition
(See
page
v
Time-of-day
problem
(See
page
v
Obvious
physical
symptom
(See
page
v
Operations
Console,
or
the
remote
control
panel
(See
page
v
Processor
or
memory
problem
(See
page
v
Bus
problem
(See
page
v
You
cannot
find
the
symptom
in
this
page
(See
page
Table
1.
Intermittent
problems
Symptom
What
you
should
do:
You
suspect
an
intermittent
problem.
Go
to
Table
2.
DST/SST
functions
are
available
on
the
Primary
system
console
(console
of
the
Primary
partition)
Symptom
What
you
should
do:
v
There
is
a
system
reference
code
or
message.
v
The
customer
reports
reduced
system
function.
v
There
is
a
system
performance
problem.
v
There
are
failing,
missing,
or
inoperable
system
resources.
Go
to
Note:
On
most
systems
with
multiple
partitions,
it
is
common
to
have
one
or
more
″
Missing
or
Non-reporting
″
system
bus
resource’s
under
Hardware
Service
Manager.
See
in
the
iSeries
(TM)
Service
Functions
for
details.
There
is
an
SRC
displayed
in
function
5
on
the
control
panel.
Go
to
Analyze
hardware
problems
3
