Symptom
Description
INT-PIPs
System
becomes
powered
off.
The
system
was
operating
correctly,
then
the
system
became
powered
off.
SRC
0000
111x
may
occur
when
this
happens,
but
the
SRC
information
is
lost
if
the
customer
performs
an
IPL
after
the
failure
and
does
not
record
the
SRC.
Notes:
1.
If
the
system
has
no
workstation
I/O
processor
cards,
omit
INT-PIP5.
2.
If
the
system
has
an
uninterruptable
power
supply,
perform
System
stops.
The
system
is
powered
on
but
is
not
operating
correctly.
No
SRC
or
error
code
is
displayed.
The
System
Attention
light
is
off.
The
Processor
Activity
lights
may
be
on
or
off.
Noise
on
the
power-on
reset
line
can
cause
the
processor
to
stop.
Note:
Ensure
that
the
latest
service
processor
PTF
for
your
release
is
installed.
System
or
subsystem
runs
slow.
The
system
or
the
subsystem
is
not
processing
at
its
normal
speed
(for
example,
QBATCH).
If
the
symptom
for
the
intermittent
problem
you
have
is
not
listed,
go
to
Failing
area
INT-PIPs
For
use
by
authorized
service
providers.
Use
this
table
only
if
you
do
not
have
a
system
reference
code
(SRC),
or
cannot
find
your
symptom
in
Table
1.
Intermittent
symptoms
(See
page
in
the
Analyzing
intermittent
problems
topic.
1.
Perform
all
of
the
steps
in
for
all
failing
areas.
Then,
continue
with
the
next
step.
2.
Refer
to
Table
1.
Failing
area
INT-PIPs
below,
and
perform
the
following:
a.
Find
the
specific
area
of
failure
under
Failing
area
.
b.
Look
down
the
column
of
the
area
of
failure
until
you
find
an
X.
c.
Look
across
to
the
INT-PIP
column
and
perform
the
INT-PIP
indicated.
d.
If
the
INT-PIP
does
not
correct
the
intermittent
problem,
continue
down
the
column
of
the
area
of
failure
until
you
have
performed
all
of
the
INT-PIPs
shown
for
the
failing
area.
3.
Although
an
INT-PIP
may
correct
the
intermittent
problem,
use
your
best
judgment
to
determine
if
you
should
perform
the
remainder
of
the
INT-PIPs
shown
for
the
failing
area.
Table
1.
Failing
area
INT-PIPs
Failing
area
Intermittent
PIP
to
perform:
Power
WSIOP
DASD
MSIOP
Comm
Processor
Bus
Tape
optical
Perform
all
steps
in:
X
X
X
X
X
X
Analyze
hardware
problems
17
