5.
Perform
the
following:
a.
Go
to
the
DST
main
menu.
b.
On
the
DST
sign-on
display,
enter
the
DST
full
authority
user
ID
and
password
(see
in
the
iSeries
Service
Functions
information).
c.
Select
Start
a
service
tool
—>
Hardware
service
manager
.
d.
Check
for
the
SRC
in
the
service
action
log
(see
e.
Did
you
find
the
same
SRC
that
sent
you
to
this
procedure?
v
No
:
Perform
the
following:
1)
Return
to
the
DST
main
menu.
2)
Perform
an
IPL
and
return
to
the
Display
Missing
Disk
Units
display.
3)
Go
to
This
ends
the
procedure.
v
Yes
:
Note
the
date
and
time
for
that
SRC.
Go
to
the
Product
Activity
Log
and
search
all
logs
to
find
the
same
SRC.
When
you
have
found
the
SRC,
go
to
step
9
(See
page
6.
Does
the
SRC
that
sent
you
to
this
procedure
appear
on
the
console
or
on
the
alternative
console?
v
No
:
Does
the
IPL
complete
successfully
to
the
IPL
or
Install
the
System
display?
–
Yes
:
Continue
with
the
next
step.
–
No
:
A
different
SRC
occurred.
Go
to
and
use
the
new
SRC
to
correct
the
problem.
This
ends
the
procedure.
v
Yes
:
Continue
with
the
next
step.
7.
Perform
the
following:
a.
Use
the
full-authority
password
to
sign
on
to
DST.
b.
Search
All
logs
in
the
product
activity
log
looking
for
references
of
SRC
B600
5209
and
the
SRC
that
sent
you
to
this
procedure.
Note:
Search
only
for
SRCs
that
occurred
during
the
last
IPL.
Did
you
find
B600
5209
or
the
same
SRC
that
sent
you
to
this
procedure?
v
No
:
Did
you
find
a
different
SRC
than
the
one
that
sent
you
to
this
procedure?
–
Yes
:
Continue
with
the
next
step.
–
No
:
The
problem
appears
to
be
intermittent.
Ask
your
next
level
of
support
for
assistance.
This
ends
the
procedure.
v
Yes
:
Go
to
step
10
(See
page
8.
Use
the
new
SRC
to
correct
the
problem.
See
This
ends
the
procedure.
9.
Use
F11
to
move
through
alternative
views
of
the
log
analysis
displays
until
you
find
the
card
position
and
frame
ID
of
the
failing
IOP
associated
with
the
SRC.
Was
the
card
position
and
frame
ID
available,
and
did
this
information
help
you
find
the
IOP?
v
No
:
Continue
with
the
next
step.
v
Yes
:
Go
to
step
12
(See
page
of
this
procedure.
10.
Perform
the
following:
a.
Display
the
report
for
the
log
entry
of
the
SRC
that
sent
you
to
this
procedure.
b.
Display
the
additional
information
for
the
entry.
c.
If
the
SRC
is
B6006910,
use
characters
9-16
of
the
top
16
character
line
of
function
13
(word
7)
to
find
the
card
direct
select
address
in
BBBBCcbb
format.
Analyze
hardware
problems
121
