Symptom
What
you
should
do:
A
part
is
broken
or
damaged.
Go
to
the
to
get
the
part
number.
Then,
go
to
the
to
exchange
the
part.
Table
8.
Problem
with
the
Operations
Console
or
the
remote
control
panel
Symptom
What
you
should
do:
The
System
Remote
Control
Panel
is
not
working
properly.
Perform
The
Operations
Console
will
not
connect
or
there
is
an
SRC
code
of
A6xx5001
(B6xx5001),
A6xx5004
(B6xx5004),
or
A6xx5007
(B6xx5007)
and
the
system
attention
light
is
on.
Perform
Table
9.
Processor
or
memory
problem
Symptom
What
you
should
do:
The
system
has
a
processor
or
memory
problem.
For
Models
270,
820,
830,
840,
SB2,
and
SB3:
An
SRC
displayed
on
the
Control
Panel
starts
with
B427,
B437,
B467,
or
B4FF.
For
Models
800,
810,
825,
870,
and
890:
An
SRC
displayed
on
the
Control
Panel
starts
with
B4FF,
B427,
B428,
or
B448.
If
the
system
shows
an
SRC
in
the
Service
Action
Log,
look
at
the
failing
items
identified
in
the
Service
Action
Log
view.
Replace
any
hardware
FRUs
or
go
to
any
symbolic
FRUs.
To
replace
hardware,
go
to
for
the
model
you
are
working
on.
Note:
The
priority
code
is
the
fifth
digit
of
the
SRC.
They
are:
v
Mandatory:
(The
unit
reference
code
starts
with
a
4)
You
should
replace
all
mandatory
failing
items
before
the
next
IPL.
v
High:
(The
unit
reference
code
starts
with
an
8)
This
part
has
a
high
probability
of
resolving
the
problem.
Replace
high
priority
failing
items
in
order,
one
at
a
time
with
an
IPL
in
between.
v
Low:
(The
unit
reference
code
starts
with
a
C)
This
part
has
a
low
probability
of
resolving
the
problem.
Replace
low
priority
failing
items
after
replacement
of
mandatory
and
high
priority
items.
If
a
Service
Action
Log
is
not
available,
use
the
SRC
on
the
control
panel
and
go
to
the
appropriate
System
reference
code
table:
–
For
Models
270
and
820,
see
–
For
Models
800
and
810,
see
–
For
Model
825,
see
–
For
Models
830
and
SB2,
see
–
For
Models
840
and
SB3,
see
–
For
Models
870
and
890,
see
–
If
any
system
fails
to
IPL
due
to
a
processor
failure,
there
will
be
a
B4FF
SRC
in
the
control
panel,
see
6
iSeries:
iSeries
Server
270,
800,
810,
820,
825,
830,
840,
870,
890,
SB2,
and
SB3
Hardware
Problem
Analysis
and
Isolation
