Have
you
determined
the
location
of
the
I/O
card
and
disk
unit
that
is
causing
the
problem?
v
Yes
:
Exchange
the
disk
unit
that
is
causing
the
problem.
See
This
ends
the
procedure.
v
No
:
Ask
your
next
level
of
support
for
assistance.
This
ends
the
procedure.
SDIOP-PIP22:
For
use
by
authorized
service
providers.
1.
If
the
system
has
logical
partitions,
perform
this
procedure
from
the
logical
partition
that
reported
the
problem.
To
determine
if
the
system
has
logical
partitions,
go
to
before
continuing
with
this
procedure.
2.
Access
SST/DST
by
doing
one
of
the
following:
v
If
you
can
enter
a
command
at
the
console,
access
system
service
tools
(SST)
(see
in
the
iSeries
Service
Functions
information).
v
If
you
cannot
enter
a
command
at
the
console,
perform
an
IPL
to
DST
(see
in
the
iSeries
Service
Functions
information).
v
If
you
cannot
perform
a
type
A
or
B
IPL,
perform
a
type
D
IPL
from
removable
media.
3.
Did
you
perform
a
D
IPL
to
get
to
DST?
v
No:
Access
the
Product
Activity
Log
and
display
the
SRC
that
sent
you
here
and
view
the
″
Additional
Information
″
to
record
the
formatted
log
information.
Record
all
the
information.
Note:
There
may
be
more
than
one
Product
Activity
Log
entry
with
the
same
Log
ID.
Access
any
additional
entries
by
pressing
the
Enter
key
from
the
″
Display
Detail
Report
for
Resource
″
screen.
View
the
″
Additional
Information
″
for
each
entry
to
record
the
formatted
log
information.
Example:
There
may
be
an
xxxx902F
SRC
entry
in
the
Product
Activity
Log
if
there
are
more
than
10
disk
units
in
the
array.
Continue
with
the
next
step.
v
Yes:
A
formatted
display
of
hexadecimal
information
for
Product
Activity
Log
entries
is
not
available.
In
order
to
interpret
the
hexadecimal
information,
see
in
the
iSeries
Service
Functions
.
Record
all
the
information.
Note:
There
may
be
an
xxxx902F
SRC
entry
in
the
Product
Activity
Log
if
there
are
more
than
10
disk
units
in
the
array.
In
order
to
interpret
the
hexadecimal
information
for
these
additional
disk
units,
see
in
the
iSeries
Service
Functions
.
Continue
with
the
next
step.
4.
Ask
your
next
level
of
support
for
assistance.
Note:
Your
next
level
of
support
may
require
the
error
information
you
recorded
in
the
previous
step.
This
ends
the
procedure.
SDIOP-PIP23:
For
use
by
authorized
service
providers.
You
were
sent
to
this
procedure
from
a
unit
reference
code
(URC)
9050.
If
the
failing
item
is
in
a
migrated
tower,
use
the
manual
on
the
V5R1
Supplemental
Manuals
web
site
to
fix
the
problem.
Otherwise,
contact
your
next
level
of
support
for
assistance.
SDIOP-PIP25:
For
use
by
authorized
service
providers.
Use
this
procedure
to
isolate
the
problem
when
a
device
attached
to
the
I/O
card
has
functions
that
are
not
given
support
on
the
I/O
card.
202
iSeries:
iSeries
Server
270,
800,
810,
820,
825,
830,
840,
870,
890,
SB2,
and
SB3
Hardware
Problem
Analysis
and
Isolation
