Does
a
display
appear
on
the
console?
v
No
:
Continue
with
the
next
step.
v
Yes
:
The
problem
is
corrected.
This
ends
the
procedure.
4.
Isolate
the
problem
to
one
server
and
one
workstation
(console)
by
doing
the
following:
a.
Disconnect
the
power
cable
from
the
workstation.
b.
Eliminate
all
workstations,
cables,
and
connector
boxes
from
the
network
except
for
one
server,
one
console,
two
connector
boxes,
and
one
cable.
c.
Ensure
that
the
cables
that
are
connected
to
the
console,
the
keyboard,
and
the
server
are
connected
correctly
and
are
not
damaged.
5.
Perform
the
following:
a.
Ensure
that
the
server
console
is
terminated
correctly.
b.
Set
the
Power
switch
on
the
console
to
the
On
position.
c.
Select
the
SNA*PS
icon
on
the
console.
d.
See
the
workstation
information
for
more
information.
6.
Access
DST
by
performing
the
following:
a.
Select
Manual
mode
on
the
control
panel.
b.
Use
the
selection
switch
on
the
control
panel
to
display
function
21,
Make
DST
Available
,
and
press
Enter
on
the
control
panel.
c.
Wait
for
a
display
to
appear
on
the
console
or
for
a
reference
code
to
appear
on
the
control
panel.
Does
a
display
appear
on
the
console?
v
No
:
Does
the
reference
code
A600
5005
appear
on
the
control
panel?
–
Yes
:
Continue
with
the
next
step.
–
No
:
Go
to
to
correct
the
problem.
This
ends
the
procedure.
v
Yes
:
The
problem
is
in
a
cable,
connector
box,
or
device
you
disconnected
in
step
4
(See
page
of
this
procedure.
This
ends
the
procedure.
7.
Do
you
have
another
workstation,
cable,
and
two
connector
boxes
you
can
exchange
with
the
workstation
connected
to
the
server?
v
Yes
:
Continue
with
the
next
step.
v
No
:
One
of
the
following
is
causing
the
problem:
–
Workstation
adapter
Licensed
Internal
Code
–
Workstation
adapter
configuration
–
Workstation
–
Cable
–
Connector
box
–
Workstation
IOA
–
Workstation
IOP
Note:
The
items
at
the
top
of
the
list
have
a
higher
probability
of
fixing
the
problem
than
the
items
at
the
bottom
of
the
list.
If
you
still
have
not
corrected
the
problem,
ask
your
next
level
of
support
for
assistance.
This
ends
the
procedure.
8.
Repeat
steps
4
(See
page
through
7
(See
page
of
this
procedure,
using
a
different
workstation,
cable,
and
connector
boxes.
Do
you
still
have
a
problem?
v
Yes
:
Continue
with
the
next
step.
246
iSeries:
iSeries
Server
270,
800,
810,
820,
825,
830,
840,
870,
890,
SB2,
and
SB3
Hardware
Problem
Analysis
and
Isolation
