b.
Copy
the
main
storage
dump
to
media
(see
in
the
iSeries
Service
Functions
).
Copy
the
main
storage
dump
to
removable
media
or
disk.
Copying
to
disk
is
faster
than
copying
to
most
types
of
tape
devices.
To
successfully
copy
to
disk,
you
must
have
enough
space
available
in
auxiliary
storage
to
hold
the
main
storage
dump.
c.
Continue
with
the
next
step.
4.
Perform
the
following:
a.
Power
off
the
system.
b.
Power
on
the
system
in
Manual
mode.
Does
the
system
IPL
complete
to
DST?
v
No
:
Continue
with
the
next
step.
v
Yes
:
Go
to
This
ends
the
procedure.
5.
Does
the
system
stop
with
a
reference
code
displayed
on
the
control
panel?
v
No
:
Continue
with
the
next
step.
v
Yes
:
Go
to
and
use
the
SRC
information
to
correct
the
problem.
This
ends
the
procedure.
6.
Did
a
Missing
Disk
Units
display
appear?
v
No
:
Continue
with
the
next
step.
v
Yes
:
Go
to
This
ends
the
procedure.
7.
Did
the
Main
Store
Dump
Manager
display
appear?
v
No
:
Contact
your
next
level
of
support.
This
ends
the
procedure.
v
Yes
:
Record
the
SRC
information
available
in
the
Main
Store
Dump
Summary
(see
iSeries
Service
Functions
).
Then,
go
to
and
use
the
SRC
information
to
correct
the
problem.
This
ends
the
procedure.
Logical
partition
hangs
or
loops
(no
SRC):
Use
this
procedure
when
a
hanging
or
looping
partition
does
not
display
an
SRC
in
the
Primary
partition’s
Work
with
Partition
Status
display.
A
logical
partition
operation
is
hung
when
very
low
processor
activity
is
indicated
on
the
control
panel,
and
the
workstation
input
is
inhibited.
It
is
in
a
loop
when
very
high
processor
activity
is
indicated
on
the
control
panel,
and
the
workstation
input
is
inhibited.
A
logical
partition
hang
or
loop
is
the
result
of
either:
v
A
software
failure.
v
Software
improperly
handling
a
hardware
failure.
The
purpose
of
this
procedure
is
to:
v
Help
you
report
the
problem
with
enough
error
data
to
permit
an
APAR
investigation
to
resolve
the
software
problem.
v
Provide
you
with
direction
to
identify
any
possible
hardware
failure.
It
is
assumed
that
the
logical
partition
completed
an
IPL,
and
that
at
least
one
user
successfully
signed
on
before
the
condition
occurred.
Perform
the
following:
1.
Is
the
logical
partition
operational
from
at
least
one
workstation?
28
iSeries:
iSeries
Server
270,
800,
810,
820,
825,
830,
840,
870,
890,
SB2,
and
SB3
Hardware
Problem
Analysis
and
Isolation
