IBM Magstar MP 3570 C Series Maintenance Information Download

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Common Procedures

Contents
Working with Electrostatic Discharge (ESD) Parts

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PROC-3

FRU Removal and Replacement Procedures

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PROC-4

Tools Required

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PROC-4

Prepare the Tape Device for Service

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PROC-5

Powering Device ON and OFF

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PROC-5

Removing Subsystem Power during Normal Operations

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PROC-5

Restoring Drive Power during Normal Operations

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PROC-5

FID FF—Operator Action or Host Program Error

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PROC-6

FID FF Displayed on Operator Panel and at Host

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PROC-6

FID FF Displayed at Host Only—Not at Operator Panel

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PROC-6

Suspected Microcode Problem

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PROC-6

Verify Fix

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PROC-7

Verify Fix—Drive-Only Models

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PROC-7

Drive Indicator Decode for Drive-Only Models

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PROC-8

CE Verify Fix on Library Models

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PROC-10

Verify Fix from the Host

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PROC-11

Hardware Reset

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PROC-12

End of Call

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PROC-12

Library Sensors Checkout Procedure

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PROC-13

Cartridge Sensor Pin Locations

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PROC-15

Inserting or Removing a Magazine

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PROC-15

Insert a Magazine

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PROC-15

Remove a magazine

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PROC-16

Removing Tape Cartridge from Drive

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PROC-18

Remove Tape Cartridge Under Power

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PROC-18

Manual Unload of Tape Cartridge

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PROC-18

Continue Manual Unload Procedure

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PROC-18

Manual Load Procedure

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PROC-19

Inserting or Removing a Cleaning Cartridge

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PROC-22

Setting Automatic Cleaning

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PROC-22

Drive Cleaning Procedure

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PROC-22

Cleaning Cartridge Labels

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PROC-23

Replacing Cartridge Labels

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PROC-23

Resolving Bar Code Reader Problems

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PROC-24

Initializing the Tape Volume Serial Number

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PROC-25

Bar Code Format

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PROC-25

Resolving a Mismatch Between the Bar Code Label and VOLSER

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PROC-26

Library Mode Selection

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PROC-26

Library Configuration Selection

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PROC-27

Pausing the Cartridge Sequence

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PROC-27

Resetting the Cartridge Sequence

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PROC-28

Clearing Tape Drive Recover Status

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PROC-28

Drive Serial Number—Library Models Only

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PROC-29

Making FMR Tape from Scratch Tape—Library Models

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PROC-31

Making FMR Tape from Scratch Tape—Drive-Only Models

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PROC-31

Making Scratch Tape from FMR Tape—Library Models (Unmaking FMR)

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PROC-32

Making Scratch Tape from FMR Tape—Drive-Only Models (Unmaking FMR)

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PROC-33

Updating Microcode from FMR Cartridge (Library Models)

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PROC-34

Isolate Drive 1 / Drive 2 Communications Fault

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PROC-35

PROC

PROC-1

Summary of Contents for Magstar MP 3570 C Series

Page 1: ...IBM Magstar MP 3570 Tape Subsystem Maintenance Information C Series Models...

Page 2: ......

Page 3: ...IBM Magstar MP 3570 Tape Subsystem Maintenance Information C Series Models Part Number 08L6250 EC Number F23273...

Page 4: ...ses and modifications until otherwise indicated in new editions Order publications through your IBM representative or the IBM branch office serving your locality Publications are not stocked at the ad...

Page 5: ...Ps MAPS 27 Introduction INTRO 1 3570 Introduction INTRO 3 IBM 3570 Tape Subsystem C Series Models INTRO 5 Compatibility with other Magstar MP Tape Subsystems INTRO 6 Operating Systems INTRO 9 SCSI Phy...

Page 6: ...ge Screens PANEL 11 Menu Screens PANEL 11 CE Mode Menus PANEL 24 Inspection INSP 1 General Instructions INSP 2 Safety INSP 3 S curit INSP 5 Seguridad INSP 9 Seguran a INSP 11 Covers and Slides INSP 13...

Page 7: ...from FMR Cartridge Drive Only Models PROC 37 Microcode EC Level History Log PROC 38 Error Log Analysis Procedure PROC 39 Set Error Match Trap To Get a Dump PROC 44 Remove Error Match Trap PROC 45 Off...

Page 8: ...Normal Operation for Drive Only Models APPENDB 10 FID Entry Point EMEA Only APPENDB 12 Attention Drive Messages EMEA Only APPENDB 23 Attention Library Messages EMEA Only APPENDB 24 Appendix C APPENDC...

Page 9: ...e under any patents patent applications trademarks copyright or other rights of IBM or of any third party or any right to refer to IBM in any advertising or other promotional or marketing activities I...

Page 10: ...Company Windows and Windows NT are trademarks of Microsoft Corporation UNIX is a registered trademark in the United States and other countries licensed exclusively through X Open Company Limited 486D...

Page 11: ...unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rule...

Page 12: ...x IBM 3570 MI...

Page 13: ...GA32 0381 IBM Magstar MP 3575 Tape Library Dataserver Hardware Reference GA32 0382 IBM Magstar MP 3575 Tape Library Dataserver Maintenance Information for Model L06 PN 05H9590 IBM Magstar MP 3575 Tap...

Page 14: ...nistration Guide SH26 2486 IBM 9076 Scalable POWERparallel Systems SP2 Diagnosis and Messages SC23 3866 IBM 9076 Scalable POWERparallel Systems SP2 Command and Technical Reference SC23 3867 IBM 9076 S...

Page 15: ...ere For Drive Only Models C00 Without Library Attachments START 4 Start Here For Library Cxx Models START 5 Start For Library and Drive Only Common Entries START 7 Drive Indicators Normal Operation fo...

Page 16: ...IBM Magstar MP 3570 Tape Subsystem drive only model is pictured in Figure 1 When procedures in this manual are unique for this particular model you will be referred to drive only or non library proced...

Page 17: ...red in Figure 2 When procedures in this manual are unique for library models you will be referred to library procedures Note In dual drive models tape drive 1 is on the right and tape drive 2 is on th...

Page 18: ...ell if this is a Model Cxx by the level of microcode that is resident in the drive If your microcode level is D1I4_xxx this is a Model Bxx If your microcode level is D1I5_xxx this is a Model Cxx If th...

Page 19: ...page PROC 77 3 Verify that the SCSI address is set correctly See Setting the SCSI Address Drive Only Model C00 on page INST 9 Were you not able to find the reason you are here Try the Common entry po...

Page 20: ...splay indicates an N or the library does not recognize that drive 2 is installed in the library Go to Isolate Drive 1 Drive 2 Communications Fault on page PROC 35 The tape drive status INIT is display...

Page 21: ...3 2 See Error Log Analysis RS 6000 on page MSG 4 3 See Error Log Analysis AS 400 on page MSG 24 4 See Sun Error Logs on page MSG 32 5 See Obtaining Error Information from an HP UX System on page MSG...

Page 22: ...1 See a Updating Microcode from FMR Cartridge Library Models on page PROC 34 b Updating Microcode from FMR Cartridge Drive Only Models on page PROC 37 2 See Updating Microcode from an AS 400 on page P...

Page 23: ...from 3570 Attached to AS 400 on page PROC 49 3 See Off loading Dumps from 3570 to RS 6000 by Using TAPEUTIL on page PROC 52 4 See Off loading Dumps from 3570 to a Sun System by Using TAPEUTIL on page...

Page 24: ...r Controls on page INTRO 39 for a description of the indicators Figure 6 Drive Indicators for Drive Only Models Figure 7 on page START 11 shows the combination of the three indicators and their meanin...

Page 25: ...bled until the cleaning operation has been performed Load the cleaning cartridge into the 3570 See Drive Cleaning Procedure on page PROC 22 Cleaning is automatic the Busy indicator is lighted and rema...

Page 26: ...log See Figure 8 for the complete list of FIDs and associated FRUs Always replace the FRU or perform the recommended procedure in the order of Repair Sequence which takes into consideration failure p...

Page 27: ...ruct picker movement 2 Ensure that cartridges are positioned in the magazines properly If the picker does not place the cartridges fully into the magazines replace the picker assembly before replacing...

Page 28: ...30 T12 0 1 CARR 23 3 Drive global sensor pair 10 T31 0 1 CARR 25 4 Magazine global sensor pair 10 T31 0 1 CARR 26 5 Picker cable 5 T04 0 1 CARR 23 6 Library control card 5 T15 0 1 CARR 22 7 Library s...

Page 29: ...select DISP SENSORS from the CE UTILITIES Menu 1 Drive global sensor pair B 90 T31 0 2 CARR 25 2 Library control card 9 T15 0 1 CARR 22 3 Library sensor cable 1 T04 0 4 CARR 33 9C Sensor in an invalid...

Page 30: ...4 Library control card 10 T15 0 1 CARR 22 5 Library sensor cable 4 T04 0 4 CARR 33 A0 Sensor did not change state Note Before replacing FRUs below ensure that the Magazine 2 sensor is operating corre...

Page 31: ...ne global sensor pair 10 T31 0 1 CARR 26 5 Picker cable 5 C03 0 1 CARR 23 6 Library control card 5 T15 0 1 CARR 22 A8 Picker or magazine error Notes 1 Before replacing any FRUs below inspect the cartr...

Page 32: ...cing FRUs below ensure that the Library door open sensor is operating correctly The sensor is shown in Figure 248 on page PROC 14 See Figure 128 on page PANEL 26 and select UTILITIES from the CE OPTIO...

Page 33: ...LITIES Menu 1 Tape cartridge check first 20 D07 0 1 Customer item Inspect for damage Try another cartridge See FID FE Isolate Fault between Media and Hardware on page PROC 89 2 Drive pack 80 T45 0 2 C...

Page 34: ...8 See Drive Cleaning Procedure on page PROC 22 2 Drive pack 55 T22 0 2 CARR 7 if library installed drive or CARR 10 if stand alone drive D3 Servo error while moving tape 1 Tape cartridge check first 4...

Page 35: ...g problem while writing and or reading 1 Set a microcode trap based on the expert systems data get a dump and contact your next level of support PROC 44 EA Electronic failure Drive Logic Card 1 Drive...

Page 36: ...r hardware 60 D07 0 1 FID FE Isolate Fault between Media and Hardware on page PROC 89 2 Clean Drive 15 D08 See Drive Cleaning Procedure on page PROC 22 3 Drive pack 25 T22 0 2 CARR 7 if library instal...

Page 37: ...L01 0 2 CARR 7 if library installed drive or CARR 10 if stand alone drive 3 Internal SCSI cable 20 C04 0 2 CARR 17 F6 Informational message Cleaning required due to performance 1 Operator procedural o...

Page 38: ...TILITIES from the CE OPTIONS Menu then select DISP SENSORS from the CE UTILITIES Menu FE Tape cartridge 50 D07 0 1 Customer supply Refer to FID FE Isolate Fault between Media and Hardware on page PROC...

Page 39: ...ility TAC Code Duration in hours Page Reference or Instruction Move Error Notes 1 Ensure that the cartridge is not damaged or the tape broken and that the cartridge is a 3570 cartridge 2 Ensure that a...

Page 40: ...that the Magazine Global Sensor pair A and priority cell sensors are operating correctly Refer to Figure 248 on page PROC 14 See Figure 128 on page PANEL 26 and select UTILITIES from the CE OPTIONS M...

Page 41: ...n of the magazine and the priority cell If this condition is not cleared remove and replace the magazine 2 Press Start 3 Before replacing FRUs below ensure that the Magazine 1 and Magacine 2 Priority...

Page 42: ...assembly before replacing FRUs a If the accessor motor assembly can move the picker back and forth replace the accessor assembly before replacing any of the other FRUs b If accessor motor assembly ca...

Page 43: ...o the machine that the slot is full Could be a full slot or a sense error The tape cartridge was left in the transport 1 Ensure that a cartridge was not placed in an in use cell causing this failure 2...

Page 44: ...ow ensure that the Priority Cell and Picker Cartridge Present sensors are operating correctly Refer to Figure 248 on page PROC 14 See Figure 128 on page PANEL 26 and select UTILITIES from the CE OPTIO...

Page 45: ...brary Operator Panel Problems MAPS 3 Library LED Problems MAPS 5 Drive LED Problems MAPS 9 Power Problems MAPS 13 Other Obvious Symptom Problems MAPS 19 Diagrams Referred to by MAPs MAPS 27 Copyright...

Page 46: ...MAPS 2 IBM 3570 MI...

Page 47: ...the drive off line if not done before Perform Prepare the Tape Device for Service on page PROC 5 Switch ON power to the library device Can you see any display on the library operator panel display Ye...

Page 48: ...id the test fail Yes No 009 Go to Step 011 010 Replace the following FRUs in the order listed 1 FID 90 Library Operator Panel Display on page CARR 19 90 2 FID 97 Library Control Card on page CARR 22 8...

Page 49: ...page MAPS 3 From step 029 When the library LEDs flash ON and OFF continuously the library operator panel display usually has only 2 blank dark lines displayed The library device was never initialized...

Page 50: ...brary operator panel display 40 FID 90 Library Operator Panel Display on page CARR 19 3 Library sensor cable 20 FID A5 Library Sensor Cable on page CARR 33 015 Two dark lines on the library operator p...

Page 51: ...R 35 020 Power is OK to the library control card Observe the drive LEDs while switching power OFF then ON They should all switch ON for a short time then switch OFF then the Maintenance LED should fla...

Page 52: ...ary sensor cable 20 FID A5 Library Sensor Cable on page CARR 33 027 All the library LEDs flash ON and OFF They should flash ON and OFF for a short time until power on diagnostics are complete Then the...

Page 53: ...d flash during the next phase of the diagnostics When all the tests complete successfully all three LEDs will switch OFF Switch power ON and observe the drive LEDs Did any of the drive LEDs switch ON...

Page 54: ...e drive LEDs did not switch ON at Power on 1 If this is a library model perform the following removal procedures a Library Chassis Covers on page CARR 3 b Drive Assembly Top Cover on page CARR 11 c FI...

Page 55: ...s on page CARR 10 At the completion of repairs go to Verify Fix on page PROC 7 then go to End of Call on page PROC 12 017 The drive LEDs appear to be working now The problem may be intermittent If the...

Page 56: ...Notes MAPS 12 IBM 3570 MI...

Page 57: ...ve 1 and Drive 2 4 If your device has only one drive this MAP will call it drive 1 5 If power was switched OFF to perform the above procedures switch power ON now Does a power supply fan fail to rotat...

Page 58: ...page CARR 10 Step 015 continues 015 continued 2 FID C1 Power Supply on page CARR 16 20 FID C1 Power Supply on page CARR 16 016 From step 008 This device is a library with two drives Is drive 2 failing...

Page 59: ...tinued 2 Cable from the power supply to the library control card 20 FID A2 Library Interface Cable on page CARR 32 At the completion of repairs go to Verify Fix on page PROC 7 then go to End of Call o...

Page 60: ...ling Fan on page CARR 12 9 FID BE Drive Cooling Fan on page CARR 12 Step 032 continues 032 continued 3 Cable from the power supply to the drive pack fan no FID assigned 1 Note An alternative to replac...

Page 61: ...e PROC 12 039 Power to the mother board checks OK Replace the Tape Drive See FID B3 Drive Pack Library Models on page CARR 7 Step 039 continues 039 continued At the completion of repairs go to Verify...

Page 62: ...MAPS 18 IBM 3570 MI...

Page 63: ...low the FID E6 entry in the table The library or drive only device hangs Drive or library circuit failure Go to Step 004 on page MAPS 20 A drive s LEDs all switch ON at power on then switch OFF but th...

Page 64: ...time 2 A drive appears to be hung 3 The library appears to be hung 4 The library operator panel display has a Recovery Started message but the device appears to be hung Step 004 continues 004 continue...

Page 65: ...continued To force the non volatile memory to be updated immediately instead of waiting for the 8 hour update select the save statistics menu option after cleaning the drive The save statistics optio...

Page 66: ...lure on the machine the library device is not able to sense the presence of the magazine with or without tape cartridges installed Does the machine fail to recognize both magazines Yes No 019 Only one...

Page 67: ...dels on page CARR 7 4 Library sensor cable 5 FID A5 Library Sensor Cable on page CARR 33 When repairs are complete go to Verify Fix on page PROC 7 then go to End of Call on page PROC 12 024 From page...

Page 68: ...needed Step 031 continues 031 continued 1 Library Chassis Covers on page CARR 3 2 FID B2 Cooling Pack on page CARR 12 3 Drive Assembly Top Cover on page CARR 11 Replace the following FRUs in the orde...

Page 69: ...running with power ON Yes No 036 The failure was probably caused by overheating of the drive logic card components Step 036 continues 036 continued Is the power supply fan running Yes No 037 Continue...

Page 70: ...Notes MAPS 26 IBM 3570 MI...

Page 71: ...s Referred to by MAPs Note All voltage tolerances are 5 Figure 13 Library Electronic Power Diagram Figure 14 Drive Electronics Power Figure 15 Drive LED Circuitry Figure 16 Drive Sensor LED Circuitry...

Page 72: ...MAPS 28 IBM 3570 MI...

Page 73: ...istics INTRO 9 Orientation INTRO 10 Power Consumption INTRO 10 AC Distribution INTRO 10 AC Input Voltages INTRO 10 Power Cords INTRO 11 Power Control INTRO 11 Serial Number and Label Locations INTRO 1...

Page 74: ...System 6000 Controller Feature 2420 INTRO 37 AS 400 System Feature 6501 6534 or 2729 INTRO 37 Hewlett Packard INTRO 37 Windows NT INTRO 38 Sun Solaris INTRO 38 Connecting the 3570 to Multiple Systems...

Page 75: ...e 3570 can be used to provide low cost high availability of data that is usually archived or resides on relatively expensive disk media This application allows backup data to be available within secon...

Page 76: ...in the center of the tape allows high speed data access at a very low cost The interleaved longitudinal recording technology allows the 3570 to write multiple tracks from the center of the physical t...

Page 77: ...the other This example is used to show how a complete tape cartridge could be utilized for maximum effectiveness An example of tape track recording progression is shown in Figure 17 The 3570 recordin...

Page 78: ...e Reader is standard and can improve application performance for library models When the host re inventories the cartridges it can take several minutes for the host to mount each cartridge in a drive...

Page 79: ...or in Magstar MP 3570 Model B1A tape drives in a Tape Library Dataserver When B Format Tape cartridges are used in the C series tape drives the tape drives operate with better performance than the B s...

Page 80: ...12 C21 and C22 Note The Model C21 and C22 library front cover assembly and operator display panel are slightly different from those shown above For that difference refer to Figure 32 on page INTRO 26...

Page 81: ...CSI cable must be properly terminated according to the SCSI standard This termination is especially important if a system mixes devices or initiators with 68 pin connectors with those of the older 50...

Page 82: ...er supply automatically adjusts itself for proper operation when the voltages and frequencies are with the specification shown in Figure 21 Figure 20 Physical Specifications Dimensions Model C00 Model...

Page 83: ...These LEDs are turned ON with power ON for a short time The microcode turns OFF the LEDs after a checkpoint in the power on self test POST Library models have operator panels where power on status is...

Page 84: ...Figure 22 Label Locations for Models Without Libraries INTRO 12 IBM 3570 MI...

Page 85: ...te of manufacture item 1 EC label item 2 UL CSA 3 Weight label with a triangular symbol 4 Note The serial number label is also present above the left magazine lever opening on the front of the library...

Page 86: ...30 on page INTRO 24 C21 Rack Mounted Library version with one drive Figure 32 on page INTRO 26 C02 Stand Alone Library version with two drives Figure 29 on page INTRO 23 C12 Rack Mounted Library vers...

Page 87: ...Figure 25 Model C00 Drive INTRO Introduction INTRO 15...

Page 88: ...rive will have its own power supply The first power supply located on the right side of the box facing from the front provides power to its drive and the library Figure 25 on page INTRO 15 5 Figure 28...

Page 89: ...MEA and as such is replaced as a unit if a problem occurs within the drive This is a change in service strategy from previously shipped drives Since EMEA service personnel must isolate to a FRU within...

Page 90: ...gged into the mother board item 11 and is the first card visible when the top protective cover of the drive is removed This card contains the SCSI controls for the box several processors memory buffer...

Page 91: ...nd commands from the SCSI bus and transfers data and controls the drive analog card drive servo card the loader assembly head actuator assembly and the library components During read from the media th...

Page 92: ...contact with the R W head through thin film cable connections item 5 yet can still be plugged into the mother board The R W head is part of the head actuator assembly item 1 Head Actuator Assembly Th...

Page 93: ...es circuitry that lights the Busy Clean and Maintenance LEDs for the drive and contains the Unload push button This card has limited function in a library configuration Internal SCSI Cable The interna...

Page 94: ...Tape Subsystem Operator Guide C Series Models GA32 0393 for location and functional description of the library Each major component is discussed in detail in the LIBRARY section They are shown here on...

Page 95: ...Figure 29 Model C02 Stand Alone Library Model INTRO Introduction INTRO 23...

Page 96: ...A 2 1 M 0 0 3 5 Figure 30 Model C11 Rack Mounted Library Model INTRO 24 IBM 3570 MI...

Page 97: ...Figure 31 Model C12 Rack Mounted Library Model INTRO Introduction INTRO 25...

Page 98: ...Figure 32 Model C21 Rack Mounted Library Model INTRO 26 IBM 3570 MI...

Page 99: ...Figure 33 Model C22 Rack Mounted Library Model INTRO Introduction INTRO 27...

Page 100: ...r assembly 11 Bar code reader 11 sensor mounted on picker assembly Drive pack drive 1 12 Cooling pack drive 1 13 Drive pack drive 2 14 Power supply drive 2 15 Cleaner cartridge present sensor 16 Clean...

Page 101: ...in which the operator may write a note A standard Bar Code Reader is provided to read the bar code labels Note Do not write on mark over or otherwise obscure either of the bar codes on a cartridge do...

Page 102: ...pe Cartridge Type Hole Position 1 bot Hole Position 2 Hole Position 3 Hole Position 4 top Accent Color Label Print Color B Format Closed Open Open Open Blue Blue C Format Closed Closed Open Open Green...

Page 103: ...the subsystem at a time The magazine is designed to provide for retention of cartridges in each of the 10 storage cells in two possible physical positions the Import position or the Export position Se...

Page 104: ...n so that the cartridge is partially exposed to where the operator can remove these processed cartridges Note In random mode the library returns the cartridge to the import position for future re use...

Page 105: ...to either automatic random or manual mode For an explanation of each see the LIBRARY section Library Configuration The library is set to either base configuration or split configuration For an explan...

Page 106: ...the 3570 subsystems are configured with one SCSI adapter The 3570 SCSI system adapter is a 2 byte wide SCSI fast interface It uses a SCSI 3 68 pin P connector interface that accommodates 16 bus addres...

Page 107: ...ls set up in the Base Configuration use the supplied SCSI Bus Jumper to connect drive 1 to drive 2 select a single SCSI cable feature and a single interposer feature to attach the 3570 to one SCSI bus...

Page 108: ...P IBM Part Number Cable Length FC 5205 P N 49G6456 0 5 m 2 ft FC 5212 P N 49G6458 12 m 39 ft FC 5218 P N 49G6459 18 m 59 ft FC 5225 P N 08L6239 25 m 81 ft FC 5245 P N 49G6457 4 5 m 15 ft PC Netfinity...

Page 109: ...e Subsystem to RISC System 6000 Multiple RISC System 6000 systems may be linked to the Magstar MP Tape Subsystem For maximum performance the Magstar MP Tape Subsystem may need to be the only target on...

Page 110: ...ice pack 3 or greater on an Intel processor Intel processors require an Adaptec 2944 fast wide SCSI adapter or equivalent Sun Solaris Requires Solaris 2 3 2 4 2 51 and 2 6 for Sun and Sun Sparc Requir...

Page 111: ...y Indicator This green LED provides a visual indication of tape motion and will turn ON solid when tape is in motion for reading writing loading and locating This indicator flashes when the operator p...

Page 112: ...at requires a service call for resolution Also if during the power on sequence this LED does not flash or does not turn OFF but remains ON solid the device needs service A21M0001 Figure 44 Model C00 D...

Page 113: ...es a menu driven operator and service display interface It is the primary means of communication to the operator and service representative on library machines Refer to Figure 45 INTRO Figure 45 Opera...

Page 114: ...on arrow to move up to the next option on the menu if any additional options are above the currently indicated option When additional menu items are above the top item on the menu a is indicated in th...

Page 115: ...ure 46 shows the front assembly for Models C01 C02 C11 and C12 and Figure 47 on page INTRO 44 shows the front assembly for Models C21 and C22 Figure 46 Front Assembly for Model C01 C02 C11 and C12 INT...

Page 116: ...re as follows When in automatic or manual mode requests to mount an external cartridge can be satisfied by placing the specified cartridge into the priority cell in the import position and pressing ST...

Page 117: ...transported to the drive for processing or when the library unit is in random mode and the initiator has issued the Prevent Allow Medium Removal command with the prevent bit set The LED also turns ON...

Page 118: ...ules memory tests control logic sensor tests and data path tests A portion of the POST diagnostics is also executed when a fix verification test is invoked from the host processor via a SCSI command E...

Page 119: ...e cleaning procedure occurs automatically The cartridge unloads when the cleaning procedure is done Library Models In the library configuration of the 3570 Tape Subsystem the cleaning cartridge has a...

Page 120: ...INTRO 48 IBM 3570 MI...

Page 121: ...CSI Medium Changer Addressing for Base and Split Configurations LIBRARY 8 Front Panel Overview LIBRARY 9 Library Operator Panel LIBRARY 11 Operator Panel Display and Controls LIBRARY 11 Operator Panel...

Page 122: ...Subsystem Operator Guide C Series Models GA32 0393 for location and functional description of the library The operating mode of the library can be selected manually at the operator panel See Figure 49...

Page 123: ...position so that the cartridge is partially exposed to where the operator can remove these processed cartridges Note In random mode the library returns the cartridge to the import position for future...

Page 124: ...Figure 51 3570 Cartridge Magazine Figure 52 3570 Cartridge Magazine Lock Lever LIBRARY 4 IBM 3570 MI...

Page 125: ...ice to select a cartridge from a source element and move it to its destination element Control of the source and destination elements is left entirely to the host A request for an external cartridge t...

Page 126: ...nes and add cartridges in the import position to the magazine while the library is in automatic mode The library stops when the door is opened When the door is closed the library resumes operation whe...

Page 127: ...drive Both drives can be used See SCSI Medium Changer Addressing for Base and Split Configurations on page LIBRARY 8 Automatic Mode Base Configuration See Automatic Sequential Mode on page LIBRARY 6 f...

Page 128: ...quential Mode on page LIBRARY 6 for an overview of this mode All operations for the priority cell are associated with Logical Library 1 only For Logical Library 1 the operation begins at the right mos...

Page 129: ...Front Panel Overview Figure 53 and Figure 54 on page LIBRARY 10 show the front assembly for Model C Figure 53 Front Assembly for Model C01 C02 C11 and C12 LIBRARY Library LIBRARY 9...

Page 130: ...1 C02 C11 C12 C21 and C22 have a priority cell that can be used to load or unload cartridges from the subsystem without removing the cartridge magazine Because cartridges can be inserted without openi...

Page 131: ...g the priority cell the cartridge must be placed in the import position 3 Magazine 1 Location 4 Magazine 2 Location Library Operator Panel Library models have an operator panel that has four push butt...

Page 132: ...selection arrow to move down to the next option on the menu if any additional options are below the currently indicated option If additional menu items are below the last item on the menu a is indica...

Page 133: ...oor The door protects the integrity of the inventory in the library units As long as the door remains closed the host knows that the magazine inventory remains unchanged If the door is opened the host...

Page 134: ...priority cell The indicator is visible with the door open or closed This LED turns ON solid momentarily during the power on reset as a lamp test and flashes during the power on diagnostics After comp...

Page 135: ...olumes See IBM Magstar MP 3570 Tape Subsystem Operator Guide C Series Models GA32 0393 for location and functional description of the library Each major component is discussed below Because the six li...

Page 136: ...Figure 57 Model C02 Stand Alone Library Model LIBRARY 16 IBM 3570 MI...

Page 137: ...A 2 1 M 0 0 3 5 Figure 58 Model C11 Rack Mounted Library Model LIBRARY Library LIBRARY 17...

Page 138: ...Figure 59 Model C12 Rack Mounted Library Model LIBRARY 18 IBM 3570 MI...

Page 139: ...Figure 60 Model C21 Rack Mounted Library Model LIBRARY Library LIBRARY 19...

Page 140: ...and command generation which it passes on to the individual library components A drive logic card is also present in the drive pack item 14 drive 2 which controls that drives components It also passes...

Page 141: ...The library front cover item 6 comes in two colors black or white and is the decorative cover for the front of the library device It contains a security key lock door open sensor not shown library LED...

Page 142: ...r and the magazine and might cause an interference This interference is ignored during loading and unloading of cartridges from the magazine Any cartridge that is placed into the magazine in the wrong...

Page 143: ...Flow and Cable Diagram Library Models Figure 62 shows the general data flow and cable diagram for the library models LIBRARY Figure 62 General Data Flow and Connectivity Library Models Library LIBRAR...

Page 144: ...LIBRARY 24 IBM 3570 MI...

Page 145: ...Error MSG 13 Sense Key 2 Not Ready MSG 14 Sense Key 3 Medium Error MSG 14 Sense Key 4 Hardware Error MSG 16 Sense Key 5 Illegal Request MSG 16 Sense Key 6 Unit Attention MSG 17 Sense Key 7 Data Protec...

Page 146: ...roblems with the media tape and the volume number of the bad cartridge This allows the customer to do maintenance within the tape library and to prevent unnecessary service calls when the fault is med...

Page 147: ...of media error isolation via MIMs and some SIMs You can enable or disable SARS options from CE Drive Features Menu on page PANEL 40 Obtaining 3570 Drive Error Information at the Host IBM device drive...

Page 148: ...various formats by using one of the following AIX commands tapeutil command on page MSG 4 diag command on page MSG 4 smit command on page MSG 19 errpt command on page MSG 19 Use the Hex to ASCII conv...

Page 149: ...CATION 2 1 2 DEVICE TYPE 357 DATE 1 31 98 7 33 21 SEQUENCE 2 3274 ERROR ID HARDWARE ERROR SCSI CDB A 1 14 SCSI STATUS BYTE CHECK CONDITION SENSE KEY 4 ASC ASCQ 44 SCSI SENSE BYTES 17 1 2 3 4 71 1 4 44...

Page 150: ...APEUTIL and DIAG Commands SIM Error Log Example 1 SIM MIM Present 11 Device Model Number 3 Message Code No SIM or MIM present 433 3 C Drive Only See Message Codes on page MSG 11 1 SIM present 433 31 C...

Page 151: ...M Error Log Example MSG 1 SIM MIM Present 11 Device Model Number 3 Message Code No SIM or MIM present 433 3 C Drive Only See Message Codes on page MSG 11 1 SIM present 433 31 C 1 Stand Alone Library 2...

Page 152: ...displayed The error sense data has the format seen in Figure 69 The errno or error number is explained in Figure 71 on page MSG 10 Read Write test terminated total bytes written Operation failed with...

Page 153: ...ASCII Hex ASCII 00 20 Null Space 30 31 32 33 34 35 36 37 38 39 0 1 2 3 4 5 6 7 8 9 41 42 43 44 45 46 47 48 49 A B C D E F G H I 4A 4B 4C 4D 4E 4F 50 51 52 53 J K L M N O P Q R S 54 55 56 57 58 59 5A...

Page 154: ...6 EBUSY General An excessive busy state was encountered Open The device is reserved by another initiator or an excessive busy state was encountered 22 EINVAL Open The operation requested had invalid p...

Page 155: ...D is displayed with the error message Check the device error log for possible repair action See 3570 Drive Display Panel on page MSG 4 and also the PANEL section describes the 3570 display 3535 55 Cle...

Page 156: ...perator Panel 36 6 Dev Exception on Tape path 37 7 Dev Exception in Drive 38 8 Dev Preventive Maintenance Required 39 3F 9 F Reserved SIM Service Messages The following provides descriptions of SIM Se...

Page 157: ...M Magstar MP 3570 Tape Subsystem Hardware Reference C Series Models for additional information Sense Key 0 Figure 77 ASC and ASCQ Summary for Sense Key 0 No Sense ASC ASCQ Description Drive Library 00...

Page 158: ...rror Figure 80 Page 1 of 2 ASC and ASCQ Summary for Sense Key 3 Medium Error ASC ASCQ Description Drive Library 03 02 Excessive Write Errors X 09 00 Track Following Error X 0C 00 Write Error X 11 00 U...

Page 159: ...Figure 80 Page 2 of 2 ASC and ASCQ Summary for Sense Key 3 Medium Error ASC ASCQ Description Drive Library 85 02 Write Protected Because of Drive Failure X MSG Messages MSG 15...

Page 160: ...y 1A 00 Parameter List Length Error X X 20 00 Invalid Command Operation Code X X 21 01 Invalid Element Address X 24 00 Invalid Field in CDB X X 25 00 Logical Unit Not Supported X X 26 00 Invalid Field...

Page 161: ...hanged X X 2A 02 Log Parameters Changed X 2F 00 Commands Cleared by Another Initiator X 30 00 Incompatible Medium Installed X 3B 12 Medium Magazine Removed X 3B 13 Medium Magazine Inserted X 3B 14 Med...

Page 162: ...02 Filemark or Setmark Not Found X 1B 00 Synchronous Data Transfer Error X X 43 00 Message Error X X 44 00 Internal Target Failure X X 45 00 Select or Re select Failure X X 47 00 SCSI Parity Error X...

Page 163: ...ror log at any time Or 1 Type errpt a pg at the AIX command line The detailed report will be displayed 2 You can scroll through the log by pressing the Enter key for the next page 3 You can type q to...

Page 164: ...ERFORM PROBLEM DETERMINATION PROCEDURES Detailed Data SENSE DATA 6 4 11 1 FFFF FE 1 2 7 4 48 44 E4 3 A 8F 4A 1E 1 191 4A 825 11 36 28 33 4D A F9 19 27 2 C7 4438 362 2 2 2 HEX ASCII Description 4 Sense...

Page 165: ...MINATION PROCEDURES RUN DIAGNOSTICS AGAINST THE FAILING DEVICE CONTACT APPROPRIATE SERVICE REPRESENTATIVE Detailed Data DIAGNOSTIC EXPLANATION 1 2 3 4 31 44 614 13 3 3 3 3 3 3 3144 3836 3431 3 3 3737...

Page 166: ...e Causes Undetermined Failure Causes TAPE DRIVE MEDIA Recommended Actions THIS ALERT IDENTIFIES THE CAUSE OF A PREVIOUS ERROR WHICH HAS BEEN RECOVERED Detail Data SENSE DATA 6 2 A 1 14 1 2 71 1 4 44 E...

Page 167: ...DE 1 3 73595 U H rmt1 UNDETERMINED ERROR AA8AB241 1 3 3 195 T O OPERATOR OPERATOR NOTIFICATION AA8AB241 1 2 3 195 T O OPERATOR OPERATOR NOTIFICATION AA8AB241 1 1 3 195 T O OPERATOR OPERATOR NOTIFICATI...

Page 168: ...Leave all other options at their default value 7 Use the Display report option to display the desired error log entry 8 The following figure is a sample AS 400 Error Log display screen showing the 357...

Page 169: ...s Enter to continue F3 Exit F12 Cancel OFFSET HEX ASCII DESCRIPTION E4 E5 65 1 IOP Type EC ED 17 1 IOP Port Used 7 Drive Address F F3 357 C11 Device Type and Model F4 F5 935 SRC system reference code...

Page 170: ...4 C3D4 357 C11 MDDCM 8 F1F3 4 4 4 4 4 4 4 4 4 4 4 4 7 F8 82 E2C9 13 8 SI A F1F84 4 4 4 4 4 C4C3F7F3 4 4 4 4 4 4 E3C1 D7F2F54 4 4 4 4 18 DC73 TAP25 C E F88 78 65 1 1 27 17 FFFF 357 C11 935 1 6312 2 5D8...

Page 171: ...ay screen showing the 3570 error log data Display Detail Report for Resource Serial Resource Name Type Model Number Name TAP 2 357 C11 13 1 63 TAP34 Error log ID 46 2D2 Sequence 178324 Date 1 23 95 Ti...

Page 172: ...Sequence Number drive serial number See Message Codes on page MSG 11 7 Device Type 3 FID FRU Identifier 8 Device Model Number 4 First FSC fault symptom code Figure 98 AS 400 Example Error Log of SIM M...

Page 173: ...1 2 1 3 6 22 23 1 3FFFF FFFC12 331D9E2 RS More Press Enter to continue F3 Exit F12 Cancel OFFSET HEX ASCII DESCRIPTION 184 185 65 1 IOP Type 18C 18D 17 1 IOP Port Used 7 Drive Address 19 193 357 C11 D...

Page 174: ...P 7 C 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 E F3F5F7F F C3F1F1 E2D3 C9C3C9D6 4 4 E5F3 D9F6D4F 4 4 357 C11 SLICIO V3R6M 1 79 17 172 12 14 E3C1D7F F74 4 4 4 4 4 4 4 4 4 4 4 4...

Page 175: ...ctions SY44 4902 for more detailed information on displaying and printing the error logs Figure 101 Hex to ASCII Conversion Hex ASCII Hex ASCII Hex ASCII Hex ASCII Hex ASCII MSG 00 20 Null Space 30 31...

Page 176: ...is Procedure on page PROC 39 When you have located a FID go to START 1 You may refer to APPENDIX A which contains additional information concerning host attachment software service tools for HP UX sys...

Page 177: ...Error Sample For further information on gathering error data see IBM SCSI Tape Drive Medium Changer and Library Device Drivers Installation and User s Guide GC35 0154 and the Hardware Reference Manua...

Page 178: ...IT 2 ERROR_NOT_READY 21 ERROR_BAD_COMMAND 22 ERROR_CRC 23 ERROR_HANDLE_EOF 38 ERROR_NOT_SUPPORTED 5 ERROR_DEV_NOT_EXIST 55 ERROR_ALREADY_ASSIGNED 85 ERROR_INVALID_PARAMETER 87 ERROR_OPEN_FAILED 11 ERR...

Page 179: ...T_EJECTED 317 DD_IOPORT_NOT_CONFIG 318 DD_FIRST_DEST_EMPTY 319 DD_END_PHYSICAL_MEDIA 4 DD_MEDIA_BLANK 4 1 DD_MEDIA_CORRUPTED 4 2 DD_MEDIA_FAILURE 4 3 DD_MEDIA_INCOMPATIBILITY 4 4 DD_SECTOR_RELOCATION...

Page 180: ..._NO_DATA_DETECTED 11 4 ERROR_PARTITION_FAILURE 11 5 ERROR_INVALID_BLOCK_LENGTH 11 6 ERROR_DEVICE_NOT_PARTITIONED 11 7 ERROR_UNABLE_TO_LOCK_MEDIA 11 8 ERROR_UNABLE_TO_UNLOAD_MEDIA 11 9 ERROR_MEDIA_CHAN...

Page 181: ...nu PANEL 20 Statistics Menu PANEL 21 Show Statistics Menu PANEL 21 Clean Menu PANEL 22 Recovery Menu PANEL 22 Import Export Menu PANEL 23 Confirm Mode Change Menu PANEL 23 CE Mode Menus PANEL 24 Confi...

Page 182: ...ontrol Store Display Menu PANEL 50 CE Microcode Trap Menu PANEL 51 CE Read Tape Menu PANEL 51 CE Process Tape Menu PANEL 52 Space Menu PANEL 52 Read Block Menu PANEL 53 Next Block ID Menu PANEL 53 Pas...

Page 183: ...aight design was required to fit into the Netfinity rack system The operator panel has the following four control buttons 2 Enter button Pressing this button causes the device to select the option or...

Page 184: ...de button allows selection of operator or service mode at any time At power on the device will be in Operator mode The Menu Mode button is recessed slightly in the panel to prevent inadvertent mode ch...

Page 185: ...Status Screen 1 1 Drive in use 2 2 Drive location 3 3 Drive status 4 4 Percentage of tape processed 5 5 File protect status 6 6 Dump available symbol or drive requires cleaning 7 7 Library status 8 8...

Page 186: ...ge XFERRING The picker is moving a cartridge to another slot or to the drive DIAG RUN The diagnostic tests are running UCODE LD Microcode is loading INIT The drive is in the process of resetting CODE...

Page 187: ...of a magazine cell 1 indicates the state of the ten storage elements associated with magazine 1 including the priority cell The cells are numbered from 10 to 1 left to right See item 9 above for a li...

Page 188: ...tect switch on the cartridge currently loaded in drive 2 See 5 in the Line 1 description for a list of the symbols that are displayed in this field 19 indicates the percentage of media that has been u...

Page 189: ...en unless you recreate the error condition FID1 Messages The FID1 message is displayed when a hardware failure occurs within the device Call for service Figure 106 shows an example of the FID1 92 mess...

Page 190: ...the drive is allowed This supplemental message is only displayed if the CLEAN message is repeatedly ignored For instructions on cleaning the tape drive see Drive Cleaning Procedure on page PROC 22 Th...

Page 191: ...Supplemental screens provide additional information to the operator to clarify an error condition or to advise the operator to follow a particular course of action to resolve specific error condition...

Page 192: ...Figure 108 Operator Menus PANEL 12 IBM 3570 MI...

Page 193: ...operator to perform configuration tasks Services Allows the operator to perform miscellaneous tasks such as setting the language used on the panel Clean Allows cleaning of the drive tape path and clea...

Page 194: ...the options Menu Instead of resuming operation where it left off the library loads the first cartridge it finds in the import position beginning at the rightmost cell position The Reset Sequence opti...

Page 195: ...The Pause Sequence option is not available if the drive is set to Manual or Random Mode of operation PANEL Operator Panel PANEL 15...

Page 196: ...age PANEL 14 to Options Menu on page PANEL 13 AUTOMATIC After Drive Selection Menu on page PANEL 14 to Options Menu on page PANEL 13 MANUAL After Drive Selection Menu on page PANEL 14 to Options Menu...

Page 197: ...xadecimal digit that specifies the SCSI ID for that interface Set Library Configuration Allows the operator to configure the library to operate in base or split configuration Automatic Cleaning Allows...

Page 198: ...ique 3 The physical drive address switch is ignored for library models The address is only selected at the operator panel and retained in nonvolatile memory Set Library Configuration Menu Cancel Cause...

Page 199: ...for drive 1 and drive 2 in 2 drive models Select ENABLE or DISABLE and press ENTER to correct the mismatch Note It is recommended that automatic cleaning be set to enable Unload Reset Menu Unload Driv...

Page 200: ...appear language Allows the operator to select the operator panel language The languages supported are English German or Spanish Figure 118 Services Menu Function Next Menu CANCEL After Drive Selectio...

Page 201: ...ells of the magazine Cleaning Mounts Displays the total number of times a cartridge was moved from the cleaning cartridge slot to the tape drive Power on Hours Displays the total number of hours the d...

Page 202: ...e Library on page INST 43 Remove Cleaning Tape Moves the cleaning cartridge from the internal cleaner slot to the priority slot Recovery Menu Cancel Causes the Drive Selection Menu on page PANEL 14 to...

Page 203: ...active before the Menu Mode button is pressed Proceed Forces the device off line if going to service mode If write activity exists any write data in the device is lost and the job is terminated Atten...

Page 204: ...CE PERSONNEL ONLY Press enter and the next screen will appear asking you to confirm the request for a mode change CONFIRM MODE CHG CANCEL PROCEED The Confirm Mode Change Menu Figure 125 on page PANEL...

Page 205: ...The plus indicates that more options are available VERIFY FIX DUMP FMR TAPE CONFIG INSTALL ERROR LOG UTILITIES Note Any menu option that is preceded by an asterisk requires intervention prior to that...

Page 206: ...Figure 128 Part 1 of 3 CE Panel Menu PANEL 26 IBM 3570 MI...

Page 207: ...Figure 128 Part 2 of 3 CE Panel Menu PANEL Operator Panel PANEL 27...

Page 208: ...Figure 128 Part 3 of 3 CE Panel Menu PANEL 28 IBM 3570 MI...

Page 209: ...g menus are accessed by pressing the Change Mode push button CE Options Menu Figure 129 shows the CE Options menu Verify Fix Allows the CE to check good machine operation Dump Allows the CE to move du...

Page 210: ...g menu This menu allows the CE to select tests to run in loop mode Cancel Causes the CE Verify Fix menu to appear POST Power On Self Test Runs most of the tests that normally occur when power is switc...

Page 211: ...the test needs a tape CE Load Scratch Tape Menu on page PANEL 37 is displayed At that time you should load a scratch cartridge into the priority cell and select LOAD FROM PRI SLOT When the cartridge i...

Page 212: ...bus is in a hung state instead use the Force Err Dump option Copy Dump to Tape Causes the CE Copy Dump to Tape Menu on page PANEL 34 to appear Force Error Dump Causes a recovery procedure in which th...

Page 213: ...ibble which causes a new menu to appear where you can select 0 F Add Object Alias Allows the CE to add Object Alias data to the dump options Remove Object Alias Allows the CE to remove Object Alias da...

Page 214: ...Data on the tape may be overwritten The Final Status menus Figure 141 on page PANEL 36 and Figure 142 on page PANEL 36 indicate the status of the copy to tape successful copy or unsuccessful copy This...

Page 215: ...create a field microcode replacement FMR tape from a scratch tape The FMR tape contains the current level of microcode that is active in the device A menu prompts the CE to load a scratch tape in the...

Page 216: ...ns menu EC Level Allows the CE to pick which EC level to load into the device The latest EC level is determined by the link level LL as the EC level may not always increment to a higher number The fol...

Page 217: ...Show Status Displays the Status screen Load From PRI Slot Loads a cartridge from the priority slot into the drive Messages That May Result Figure 143 Load Scratch Tape Function Next Menu CANCEL Previo...

Page 218: ...e from the priority slot into the drive Messages That May Result Figure 145 Load FMR Tape Function Next Menu CANCEL Previous menu PROC LOAD TAPE Next menu UNLOAD DRIVE CE Load FMR Tape Menu SHOW STATU...

Page 219: ...to repeat sending the same SIMs to the host For example if you set the value to 3 the SIM is sent to the host when a SIM is generated again eight hours later then again eight hours later You cannot ch...

Page 220: ...this with the operator panel and make it a C11 Cancel Causes the CE Config Install Menu on page PANEL 39 to appear C11 Rack and C21 see Note Allows the CE to configure the library as a Model C11 which...

Page 221: ...E Options Menu on page PANEL 29 to appear Error Log Allows the CE to view the Error Log FID FE Log Allows the CE to view the FID FE log FID FF Log Allows the CE to view the FID FF log The CE Error Log...

Page 222: ...Returns to CE Logs Menu on page PANEL 41 FID1 DD This example indicates a possible fault with one of the sensors The fault symptom codes are 3130 and 0030 The next character 2 in 283A represents the...

Page 223: ...y in error log Choosing this option causes CE Logs Menu on page PANEL 41 to appear FID D3 E0 This example indicates a possible fault with the tape cartridge The fault symptom codes are 3542 and 313F T...

Page 224: ...E to erase the error log This option will only be displayed when there is at least one entry in error log Choosing this option causes CE Logs Menu on page PANEL 41 to appear FID D3 E0 This example ind...

Page 225: ...to force a microcode dump Read Tape Allows the CE to display a portion of the data on the tape Engr Use Only Allows support personnel to access selected utilities Show Stats Allow the CE to display in...

Page 226: ...n Next Menu CANCEL CE Utilities Menu on page PANEL 45 MANUFACTURER CE VPD Data Menu on page PANEL 49 DRIVE TYPE CE VPD Field Offset Menu on page PANEL 48 DRIVE MODEL NUM CE VPD Data Menu on page PANEL...

Page 227: ...RP CE Group Name Menu on page PANEL 48 HEAD GRP CE Group Name Menu on page PANEL 48 PROCESSOR GRP CE Group Name Menu on page PANEL 48 DRAM GRP CE Group Name Menu on page PANEL 48 FLASH GRP CE Group Na...

Page 228: ...cted is large the VPD Field Offset menu is displayed Otherwise the VPD data menu is displayed CE VPD Field Offset Menu Figure 160 shows the VPD Field Offset menu This menu selects the number of bytes...

Page 229: ...s the Verify Data menu This menu allows the CE to check and verify the VPD entered before the data is stored in nonvolatile storage Note This menu is normally used because of specific requests from su...

Page 230: ...y menu This menu allows the CE to display the byte in the specified address The message line indicates the current control store address and value Note This menu is normally used because of specific r...

Page 231: ...n page PANEL 58 to appear CE Read Tape Menu Figure 166 shows the Read Tape menu This menu allows the CE to select portions of the tape to be displayed on the operator panel display Note This menu is n...

Page 232: ...u is normally used because of specific requests from support personnel Cancel Causes the CE Utilities Menu on page PANEL 45 to appear Space FRWD BLK Allows CE to space forward on tape the number of bl...

Page 233: ...e correct password is entered the Engr Use Only Menu on page PANEL 55 appears Note This menu is normally used because of specific requests from support personnel Cancel Causes the CE Utilities Menu on...

Page 234: ...The message area indicates that a password is being entered Every character entered in the password field is displayed in the message area PANEL 54 IBM 3570 MI...

Page 235: ...nd design engineers after entering the password to access the menu items Note This menu is normally used because of specific requests from support personnel Cancel Causes the Engr Use Only Menu to app...

Page 236: ...tor Feed Mtr Error The total number of timeouts on the motor Cell to Cell The total number of times cartridges were moved to or from any cells Re calibrations The total number of times the transport h...

Page 237: ...tore address selected and indicates the value at that address Note This menu is normally used because of specific requests from support personnel Cancel Causes the Control Store Select Address Menu to...

Page 238: ...emoved from a list of saved FSC traps Note This menu is normally used because of specific requests from support personnel Cancel Causes the CE Saved Traps Menu to appear Saved FSC1 Selecting this FSC...

Page 239: ...his FSC will cause CE Remove Saved FSC Trap Menu on page PANEL 60 to be displayed If no saved trap exists then SLOT EMPTY will be displayed Note Only three saved traps can be active at a time PANEL Op...

Page 240: ...normal FSC traps Note This menu is normally used because of specific requests from support personnel Cancel Causes the CE Microcode Trap Menu on page PANEL 51 to appear FSC1 Selecting this FSC will c...

Page 241: ...n page PANEL 51 to appear Trap Allows the CE to select a specific hex value To change the value of the nibble select the nibble which causes another menu to appear where you can select 0 F Remove FSC...

Page 242: ...PANEL 62 IBM 3570 MI...

Page 243: ...SP 4 S curit INSP 5 Inspection de s curit INSP 6 Seguridad INSP 9 Procedimiento de inspecci n de seguridad INSP 10 Seguran a INSP 11 Procedimentos Para Inspe o de Seguran a INSP 12 Covers and Slides I...

Page 244: ...is designed for connection to IT impedance transformer power subsystems Materials Needed The following items are needed or are useful during the inspection Copies of safety service memorandums SMs and...

Page 245: ...he following notices are translated into selected languages Each notice contains an identifier Caution Cx INSP C1 CAUTION The 3570 Model C01 weighs approximately 35 kilograms 77 pounds it takes three...

Page 246: ...d 1 from its source 4 Check that no voltage exists between the housing on the power source and building ground 5 Check that resistance is less than 0 1 ohm from the building ground to the power supply...

Page 247: ...rtel Risques m caniques L absence d un carter de s curit par exemple peut tre l origine de blessures Risques chimiques Utilisez uniquement les produits de nettoyage et autres produits chimiques recomm...

Page 248: ...rdon d alimentation 1 du socle de prise de courant 4 Assurez vous que la tension est nulle entre le bo tier de la source d alimentation et la terre du b timent 5 V rifiez que la r sistance est inf rie...

Page 249: ...Korean Inspection INSP 7...

Page 250: ...Korean INSP 8 IBM 3570 MI...

Page 251: ...n potencialmente perjudiciales para la gente Riesgos qu micos No use disolventes art culos de limpieza u otros productos qu micos que no hayan sidos aprobados para ser usados en este producto Cualquie...

Page 252: ...4 Compruebe que no hay voltaje entre el recept culo de la fuente de alimentaci n y la toma de tierra del edificio 5 Compruebe que la resistencia es menor de 0 1 ohmios desde la toma de tierra del edif...

Page 253: ...diciais para as pessoas Qu mico N o utilize solventes produtos de limpeza ou outros produtos qu micos n o aprovados para uso neste produto Qualquer um dos problemas acima relacionados deve ser resolvi...

Page 254: ...fonte 4 Confirme se n o existe voltagem entre o compartimento na fonte de alimenta o e o terra do pr dio 5 Confirme se a resist ncia menor do que 0 1 ohm entre o terra do pr dio e o compartimento do d...

Page 255: ...on page INSP 15 1 Ensure that the supporting slides work properly are not damaged and do not have sharp edges 2 Ensure that all of the slide mounting screws item 2 are in place and are tight See Figu...

Page 256: ...Figure 187 Support Slide left side Models C21 and C22 INSP 14 IBM 3570 MI...

Page 257: ...Figure 188 Support Slide right side Models C11 and C12 Figure 189 Support Slide right side Models C21 and C22 Inspection INSP 15...

Page 258: ...190 Attaching the 3570 to the rack tray Figure 191 3570 Model C02 C12 and C22 Power Cords Note Dual drive models use 2 power cords Disconnect both power cords before servicing the library INSP 16 IBM...

Page 259: ..._________________________________________________ 4 ____________________________________________________________________ 5 ____________________________________________________________________ 6 ______...

Page 260: ...INSP 18 IBM 3570 MI...

Page 261: ...Check EC Level Library Models INST 41 Set Drive Options Library Models INST 42 Run Tests Library Models INST 42 SCSI Attachment INST 43 Setting the SCSI Address and Configuring the Library INST 43 Ho...

Page 262: ...The 3570 is a precision device that requires careful handling to prevent data loss or permanent damage to the device Avoid bumping or dropping the 3570 Open the shipping container and inventory the p...

Page 263: ...the right cartridge magazine for the key code label If the label is not present record the 5 digit number from the key tag here__________ If the keys are lost or need to be replaced additional keys ca...

Page 264: ...d 250V 10A U S A Canada 07H0075 Netfinity Power Cord 250V 6952301 FC9986 6 ft Power Cord 125V 10A Chicago Figure 193 Attachment Features SCSI Cables for Magstar MP 3570 Tape Subsystem Magstar MP P N a...

Page 265: ...machine has an adapter with down level microcode type this command on an AIX prompt lscfg vl ascsi pg To determine if you have a 4 6 or 4 C SCSI adapter look at the lines labeled Displayable Message a...

Page 266: ...s information APAR contains the most current PTF information for all supported releases and important information concerning the attachment of the 3570 Magstar MP Tape Subsystem to the AS 400 After in...

Page 267: ...____________ 9 Record the host processing unit SCSI port that will attach to tape drive 1___________________ Note If attaching the library to an AS 400 system only one library can be attached to a por...

Page 268: ...Avoid bumping or dropping the 3570 Do not place the 3570 in a dusty location Do not grasp the operator panel display see 1 Figure 49 on page LIBRARY 2 when lifting any library model from the shipping...

Page 269: ...top of the cover and tilting it outward for removal This will expose the SCSI address switch item 4 located in the upper right hand corner 4 Set the rotary SCSI address switch see 4 in Figure 196 on...

Page 270: ...Figure 196 Model C00 Drive Inner Cover Configuration INST 10 IBM 3570 MI...

Page 271: ...Ds flash or if the Maintenance LED comes ON solid and stays ON solid after 5 minutes go to the START section Hint The Maintenance LED is ON solid until the 3570 microcode is loaded and running then it...

Page 272: ...the SCSI interface terminator P N 61G8324 and attach it to the rightmost SCSI connector on the back of the Model C00 see item 2 in Figure 200 on page INST 13 Note There are two SCSI connectors on the...

Page 273: ...Figure 200 Drive Only Model C00 SCSI Connection INST Installation INST 13...

Page 274: ...u have the necessary hardware to begin the installation Figure 201 Rack Mounted Hardware List Part Number Quantity Description 08L6254 1 Kit rack mount tray slides and hardware 1 Right hand Slide Brac...

Page 275: ...Figure 202 EIA Rack Template for Models C11 and C12 INST Installation INST 15...

Page 276: ...This Page Left Intentionally Blank INST 16 IBM 3570 MI...

Page 277: ...sts of 3 holes in the rack The supporting slides must be installed level in the rack Figure 203 on page INST 18 and Figure 204 on page INST 19 show the locations of the holes used EIA unit number 32 t...

Page 278: ...mounting brackets 3 under the nut plates 3 Install the left hand slide assembly 4 Insert the brackets 3 under the nut plates 1 and tighten the screws 2 Notes a Ensure that the slide extends toward the...

Page 279: ...e square hole in the center of the tray can be used as a hand hold Insert the tray assembly into the rack above the left hand slide assembly Notes 1 Ensure that the four drive mounting tabs are pointi...

Page 280: ...1 in past the rack frame 1 7 Ensure that the inner slides do not rub on the rack frame Tighten all of the slide mounting screws 1 Figure 206 Inner Slide to Rack Clearance 8 See Figure 205 Pull the tra...

Page 281: ...H2629 on the strain relief bracket with 1 screw 6 P N 1624778 Leave the screw loose at this time The cables will be routed through the clamp in a later step 14 Install the cable arm hinge 3 P N 08L627...

Page 282: ...s it takes two persons to safely lift this unit Note This notice is translated into selected languages See C2 and C4 in the INSP section 1 See Figure 210 on page INST 25 Remove the 4 corner screws 1 f...

Page 283: ...assembly 11 Extend the slide and tray assembly 2 all the way out so it is locked in the extended position C5 CAUTION When you are sliding the 3570 drive tray assembly in or out make sure you do not g...

Page 284: ...ing the 3570 make sure the slide and tray assembly is fully extended and locked Note This notice is translated into selected languages See C5 in the INSP section 16 Lift the 3570 with assistance and s...

Page 285: ...he rack door For example if the 3570 is installed in a Model 7014 S00 rack the Operator Panel will interfere with the rack door unless the top of the 3570 is at EIA position 27 or 28 An alternate Oper...

Page 286: ...ght of the 3570 it is recommended that the 3570 be installed as low as possible in the rack In no case should the 3570 be installed any higher than EIA unit 28 This means that the top of the drive sho...

Page 287: ...ber Quantity Description 1621191 6 Screw M4 X 10 Pan head 1621309 6 Screw M4 X 10 Flat head 1622403 6 Lock nut M4 Note Actual part numbers and quantities may change Rely on the shipping list for actua...

Page 288: ...INST 28 IBM 3570 MI...

Page 289: ...Figure 212 EIA Rack Template for Models C21 and C22 INST Installation INST 29...

Page 290: ...This Page Left Intentionally Blank INST 30 IBM 3570 MI...

Page 291: ...AY22 9306200 rack The 3570 requires 6 EIA units on each side Each EIA unit consists of 3 holes in the rack The supporting slides must be installed level in the rack Figure 213 on page INST 33 and Figu...

Page 292: ...ing bracket screws 4 Next fit the left hand slide assembly 33 as shown inFigure 213 on page INST 33 Ensure that the front and rear brackets 32 are flush to the EIA strips 31 on the opposite sides of w...

Page 293: ...adjustments at the rear bracket The bracket fingers must go outside the EIA strips the opposite side of where the captive nuts are installed for both the front and rear mounting points b Raise the le...

Page 294: ...earlier step The bracket fingers should reside on the opposite sides of the EIA strip 31 from the captured nuts 8 Figure 214 Attaching Right hand Slide Bracket and Tray assembly INST 34 IBM 3570 MI...

Page 295: ...de clearance holes with the tray s threaded holes This alignment will be easier if you first install the front screw 37 tray pulled out all the way then the rear screw 38 and finally the middle screw...

Page 296: ...shown in Figure 212 on page INST 29 The EIA unit holes are not all equally spaced from each other 15 Install the articulating arm 2 P N 05H9208 in the hinge as shown if not pre assembled If there is...

Page 297: ...Figure 216 Attaching Cable Arm and Strain Relief Bracket INST Installation INST 37...

Page 298: ...2 all the way out Ensure that the slide tray assembly is locked in the extended position C5 CAUTION When you are sliding the 3570 drive tray assembly in or out make sure you do not get your hand caugh...

Page 299: ...e screw locations are similar for all models 7 Move the tray and slide assembly into and out of the rack several times to ensure that the slides operate without binding 8 Re install the rack door remo...

Page 300: ...er and Orange Tag 4 Install the magazines that were included in the ship group and close the library front door 5 If this machine is a Model C01 or Model C02 remove the rear cover from the library The...

Page 301: ...ator Options menu or the CE Options menu If the power on diagnostics detect a problem a FRU identifier FID is posted in the operator panel If an error occurs note the FID and go to the START section S...

Page 302: ...installing a 3570 model C01 d Select C02 Standalone if you are installing a 3570 model C02 6 Select Yes from the CE Save Data Menu if you changed the model otherwise select Cancel 7 If you are not cha...

Page 303: ...Y CELL PRESS ENTER After a cleaning cartridge is put in the Priority Cell and the Enter button is pressed the cleaning cartridge will be loaded into the 3570 and stored in the internal cleaning cartri...

Page 304: ...45 16 If UNLOAD DRIVE is displayed there is no cartridge in the drive If UNLOAD DRIVE without an asterisk is displayed there is a cartridge in the drive The UNLOAD DRIVE option on line 3 pertains to...

Page 305: ...70 will reset run power on diagnostics and check the magazine cells to determine if cartridges are present The reset is complete when all movement in the library has stopped and the hour glass symbols...

Page 306: ...22 on page INST 47 Figure 223 on page INST 47 Sun Systems Attachment on page INST 47 HP UX Systems Attachment on page INST 48 Windows NT Systems on page INST 48 See Figure 221 for SCSI cable feature c...

Page 307: ...differential ended adapter For Sun systems SunOS 5 x Solaris 2 or higher is required to support the 3570 models The Sun Device Driver provides specific Sun device support and is included in the ship...

Page 308: ...330 systems that support attachment with an included adapter card A 4 5 meter SCSI cable is included for these attachments The maximum SCSI cable length is 25 meters See Figure 221 on page INST 46 an...

Page 309: ...r a SCSI terminator attached 6 If this machine is a Model C11 or C21 proceed to Cable Routing Rack Mounted Models on page INST 58 7 If this machine is a Model C01 proceed to Online Tests for Library M...

Page 310: ...ator to the leftmost SCSI connector on the back of the library See item 1 in Figure 227 on page INST 52 5 If the 3570 is not the first device on the SCSI bus connect the SCSI interface cable coming fr...

Page 311: ...on page INST 52 14 If tape drive 2 is not the first device on the SCSI bus connect the SCSI interface cable coming from the next closest device to the leftmost SCSI connector on the back of tape drive...

Page 312: ...Figure 227 Rear View of Model C02 C12 or C22 INST 52 IBM 3570 MI...

Page 313: ...to the Host Initiator Note The 3570 Models C02 C12 or C22 are in Base Configuration Figure 229 Example of Attaching Multiple SCSI Devices to a Host Initiator Note The 3570 Models C02 C12 or C22 are in...

Page 314: ...I devices AS 400 FC 6501 Connections to C02 or C12 The following figures Figure 231 Figure 232 on page INST 55 Figure 233 on page INST 55 Figure 234 on page INST 56 and Figure 235 on page INST 56 show...

Page 315: ...1 Split Configuration single host one IOP both ports 1 Host Initiator FC 6501 5 SCSI Terminator 2 SCSI Connector 6 3570 Tape Drive 1 3 3570 Tape Drive 2 7 Port 1 4 SCSI Bus Jumper 8 Port 2 INST 1 Host...

Page 316: ...ation single host two IOPs 1 Host Initiator A FC 6501 5 3570 Tape Drive 1 2 SCSI Connector 6 Port 1 3 3570 Tape Drive 2 7 Port 2 4 SCSI Terminator 8 Host Initiator B FC 6501 1 Host Initiator 6 3570 Ta...

Page 317: ...sing RS 6000 feature codes 2424 2425 and 2426 Refer to RISC System 6000 documentation for additional information Sun HP UX and Windows NT Systems Sun HP UX and Windows NT systems may be linked to a 35...

Page 318: ...are 3 flat spots on each cable arm Attach the cable ties at the flat spots 3 Extend the slide and tray assembly all the way out so it is locked 4 Adjust the cable length so there is no slack between...

Page 319: ...Figure 237 Cable Routing Model C11 INST Installation INST 59...

Page 320: ...Figure 238 Cable Routing Model C12 Figure 239 Cable length adjusting Models C11 and C12 INST 60 IBM 3570 MI...

Page 321: ...Figure 240 Cable Routing Model C21 INST Installation INST 61...

Page 322: ...Figure 241 Cable Routing Model C22 Figure 242 Cable length adjusting Models C21 and C22 INST 62 IBM 3570 MI...

Page 323: ...tely five seconds before switching the power ON again This power on test takes approximately 2 5 minutes to complete and is automatically performed when the device is powered ON If a failure occurs a...

Page 324: ...successfully lsdev Cc tape For AS 400 Ensure the AS 400 system value for Auto Configure Devices is set to ON Turn the power ON If the 3570 is not recognized by the host initiator confirm that the requ...

Page 325: ...y completing installation notify the customer that the subsystem is now available for use Removing a 3570 Notes 1 For World Trade countries refer to WT General CEM 257 General Internal Packaging Instr...

Page 326: ...instructions 4 Place the 3570 in the customer supplied shipping box if you are not reinstalling the 3570 See Repack Instructions for the 3570 on page INST 67 Remove or Relocate a Stand Alone or Drive...

Page 327: ...nually to the loaded position Before shipping the 3570 perform the steps under Manual Load Procedure on page PROC 19 but do not insert a cartridge when you are told to do so Remove the magazines from...

Page 328: ...INST 68 IBM 3570 MI...

Page 329: ...Remove Tape Cartridge Under Power PROC 18 Manual Unload of Tape Cartridge PROC 18 Continue Manual Unload Procedure PROC 18 Manual Load Procedure PROC 19 Inserting or Removing a Cleaning Cartridge PROC...

Page 330: ...C 58 Updating Microcode From a Windows NT System Using NTUTIL PROC 60 Off loading Dumps to a Windows NT System Using NTUTIL PROC 61 Exercising a Drive Attached to a Windows NT System Using NTUTIL PROC...

Page 331: ...recautions Switch OFF power to the 3570 Put on the ESD grounding wrist strap 1 before touching the ESD sensitive part This strap has a high resistance 1 megohm resistor in series with the grounding cl...

Page 332: ...washers or clips Identify and label all wiring connectors to avoid incorrect connections when reinstalling the FRU The removal then begins as indicated Follow the removal instructions and obey all At...

Page 333: ...vary it off line 2 If a cartridge is in the tape drive select Unload Drive from the operator Options menu 3 Switch OFF power by using the power switch at the front of the device Restoring Drive Power...

Page 334: ...y Not at Operator Panel If FID FF was reported in the host error log via a SIM message then perform action indicated in the SIM message codes e g clean drive Refer to the MSG section An invalid and un...

Page 335: ...Mode the other two LED s represent the meanings described in Figure 244 PROC Figure 244 Stand Alone Drive CE Mode Options Busy LED 1 Clean LED 2 Maintenance LED 3 Option Meaning OFF Flash Flash 1 Exit...

Page 336: ...l begin to flash quickly in unison then all three LED s will go OFF for approximately one full second before sending out the FID message in the form of flashing LED s The CE must count the number of f...

Page 337: ...B 4 4 On Solid EC 4 5 On Solid ED 5 0 On Solid EE 5 1 On Solid F0 5 2 On Solid F1 5 3 On Solid F2 5 4 On Solid F3 5 5 On Solid FF 1 If a hard error is detected while running any of the options all thr...

Page 338: ...or panel display select Set Library Mode from the operator Options menu then select the number of the drive to be tested 2 From the Set Mode menu select Auto or Manual mode for the library The library...

Page 339: ...eed to be run to verify the area that was failing one or more scratch tapes may be placed in any magazine cell in Import position If you power OFF the device and power it back ON the library will load...

Page 340: ...For library Models a The three LEDs will go on solid momentarily then will begin to blink as the bring up diagnostics run b The picker assembly will move back and forth from side to side then will beg...

Page 341: ...ment on page PROC 76 Checking the SCSI Attachment in a Windows NT Environment on page PROC 63 Library Sensors Checkout Procedure This procedure is used to display the dynamic settings of the library a...

Page 342: ...outine To exercise the file protect sensor move the file protect lever to the top of a cartridge and load that cartridge or if no cartridge is loaded open the drive door and press the top pin that sen...

Page 343: ...zine magazine 2 is identical Insert a Magazine To insert a magazine refer to Figure 250 on page PROC 16 1 Open the library door item 1 2 Ensure that the magazine release lever item 2 is in the open po...

Page 344: ...ock the magazine in place 5 Close the library door Remove a magazine To remove a magazine refer to Figure 250 1 Open the library door 2 Move all exported cartridges back to the import position Note Al...

Page 345: ...Figure 251 Loading a Cartridge in a Magazine with Operator Side Facing Down PROC Common Procedures PROC 17...

Page 346: ...C 5 2 Power OFF the drive if not done already 3 Perform the removal of the Decorative Cover Drive Only Models on page CARR 5 if needed to complete the next step 4 Perform the removal of the Drive Asse...

Page 347: ...ng Figure 252 on page PROC 20 a view of the front of the loader is also given The large drive gear in the procedure is item 1 in this view The procedure will refer to Figure 253 on page PROC 21 and Fi...

Page 348: ...Figure 252 Removing a Stuck Cartridge From a Drive PROC 20 IBM 3570 MI...

Page 349: ...Figure 253 Drive Front View Unloaded Figure 254 Drive Front View Loaded PROC Common Procedures PROC 21...

Page 350: ...leaning is enabled or disabled The default setting is ENABLE If the display shows ENABLE the library unit will automatically clean the tape drive s when they require cleaning If the display shows DISA...

Page 351: ...or panel display b Use the Scroll Up or Scroll Down push buttons to scroll to the CLEAN DRIVE option of the CLEAN Menu c Select the drive number to be cleaned and press ENTER d The drive should automa...

Page 352: ...he bar code label on a tape cartridge perform the following 1 Check the cartridge labels for folds missing pieces tears or any extraneous markings including smears or smudges along the length of the l...

Page 353: ...with the Bar Code Reader the internal VOLSER must match the Bar Code Label Figure 256 Magstar MP Tape Cartridge Labels PROC Bar Code Format The bar code is seven characters in length not including th...

Page 354: ...artridges from IBM Supply Fulfillment Operations 1 888 IBM MEDIA in the United States or 31 433 502 576 in Europe Refer the operator to Replacing Cartridge Labels in the Operator Guide for instruction...

Page 355: ...9 Select PROCEED and press Enter 10 The Magstar MP will reset and the status screen will be displayed The new library configuration will be displayed on line 3 of the operator panel display See 16 in...

Page 356: ...cartridges from the magazines In order to resume operation the operator must select START on the Options Menu Instead of resuming operation where it left off the library loads the first cartridge it...

Page 357: ...d data is displayed and entered in hex See Figure 257 on page PROC 30 for a conversion chart An example of a five digit ASCII serial number 53912 is shown below on the left and the default value Seque...

Page 358: ...nd update the data for offset fields 004 through 007 15 After offset fields 004 through 007 have been updated and saved select offset 008 to display and update the data for offset fields 008 through 0...

Page 359: ...e in a secure place 14 When you have finished the call return the library to the mode that it was in before you changed it Making FMR Tape from Scratch Tape Drive Only Models This procedure creates an...

Page 360: ...f the library mode that the device is in You will need to return the library to that mode when the call is complete The mode of operation can be determined by selecting the show status screen on the O...

Page 361: ...Tape Drive Only Models Unmaking FMR This procedure cannot be performed on drive only models It is available only to library models See Making Scratch Tape from FMR Tape Library Models Unmaking FMR PR...

Page 362: ...r both tape drives Note If you want to create an FMR tape from a scratch tape that will contain the microcode that is active in the device go to Making FMR Tape from Scratch Tape Library Models on pag...

Page 363: ...drive 2 is correctly plugged into the connectors on the cooling packs If you corrected the RS 422 cable power the library off and back on to verify that the cable fixed the problem 6 The internal RS 4...

Page 364: ...pdated and both drives 1 and 2 are powered on drive 2 will convert back to a library model and will use VPD to determine the SCSI address Before returning the library to the customer use the operator...

Page 365: ...s inserted within the 20 second window the Update Microcode From An FMR Tape procedure is started and the Maintenance indicator flashes during the procedure 6 There are two ways to tell if the option...

Page 366: ...EC 3C56789 LL 5B 2 highest EC level Figure 259 shows the EC history of the microcode where you write the EC and link levels of the microcode the date and the device serial number You write the values...

Page 367: ...ting FIDs that you find in the error log until you get to the last one you choose to use in the analysis Note If the time stamp shows a long duration between one entry and the next you may want to ign...

Page 368: ...For example if the FID 9A had occurred as the first FID after a FID 98 all five times instead of how it did occur it would have a small variation or a high correlation Small variation similar to high...

Page 369: ...Figure 260 Blank Error Log Analysis Work Sheet PROC Common Procedures PROC 41...

Page 370: ...ver Assembly Library Door Open Sensor AA 9E Priority Cell Cartridge Present Sensor Library Front Cover Assembly 9D A0 Magazine 2 Sensor Library Interface Cable A2 A1 Magazine 1 Sensor Library LED Card...

Page 371: ...Figure 263 Example Error Log Analysis Work Sheet PROC Common Procedures PROC 43...

Page 372: ...utton to place the drive in CE mode 2 Select the drive number 3 Select PROCEED 4 Select UTILITIES from the CE OPTIONS Menu 5 Select UCODE TRAP from the CE UTILITIES Menu After the CE Microcode Trap me...

Page 373: ...S from the CE SAVED TRAPS Menu The list is displayed c Check the list of Saved FSC traps for a match of the error code d If there is no match the trap is presumed to be normal Select CANCEL twice to r...

Page 374: ...cted Four characters matching the error code FSC must be set Select each character and modify to the desired value 3 Select the RMV SAVED FSC TRAPS option from the CE SAVED TRAPS Menu The Op panel wil...

Page 375: ...Menu 2 Select Set Library Mode from the Operator Options Menu 3 From the Set Library Mode Menu select Manual Mode 4 Press the Change Mode push button to place the drive in CE mode 5 Select the drive...

Page 376: ...ded without success a If the Maintenance LED comes on solid it indicates an operational error such as the cartridge was file protected or the cartridge was not loaded b If a hard error is detected whi...

Page 377: ...he Magstar MP 3570 is available via a PTF 3 The customer will apply the PTF 4 Before the customer applies the PTF s and IPLs the input output processor IOP verify that the drive s in the 3570 are unlo...

Page 378: ...vice Aids from the menu by selecting Tape Drive Service Aids option and pressing Enter 6 Select Microcode load from the following panel then press Enter IBM Tape Device Service Aid Menu 7 Select One o...

Page 379: ...n reset restart the code Note If an error occurs a message should be displayed that the error occurred Whether successful or not the drive will be reset by the device microcode To verify that the load...

Page 380: ...ette in AIX UNIX format 1 On the drive operator panel verify that the drive is On line 2 Verify that the drive is unloaded 3 Verify that the drive is not in use by another host 4 Insert the diskette t...

Page 381: ...the next screen press F7 Commit to write the file to the diskette Prompting for Dest File for Operation on rmt3 located at 5 1 3 B Please enter the following fields Enter Filename dev rfd F1 Help F2 R...

Page 382: ...drive does not currently have a tape cartridge loaded 3 Verify that no other attached host is using the drive at this time 4 Determine the current version of microcode present on the device by enteri...

Page 383: ...ic dump on these devices perform the following steps 1 Verify that the IBM tape subsystem is powered ON and online 2 Enter the following command to force the dump substituting n with the actual value...

Page 384: ...nd online 2 Verify that the tape drive does not currently have a tape cartridge loaded 3 Determine the current version of microcode present on the device by entering the following command substituting...

Page 385: ...dump on these devices perform the following steps 1 Verify that the IBM tape subsystem is powered ON and online 2 Enter the following command to force the dump substituting n with the actual value fr...

Page 386: ...a that is read will be stored in that drive directory and any data writen will try to originate from the same drive directory If you wish to read or write to or from a different drive directory then e...

Page 387: ...de 2 open 21 close 22 read 23 write 24 read and display block 25 flush buffer media 26 read block id 27 erase 28 locate block id 29 display block data 3 write filemark s 31 rewind 32 forward space fil...

Page 388: ...d procedure may be performed using the menu driven interface of the ntutil program To invoke the ntutil program in this format go to the common start followed commands option 20 to open the device fol...

Page 389: ...mands and option 80 to Force Dump Remember the dump goes to the default drive directory 1 Verify that the IBM tape subsystem is powered ON and online 2 Verify that the tape drive currently has a tape...

Page 390: ...ad Write Test Remember the read write test writes on the tape Use a scratch tape 1 Verify that the IBM tape subsystem is powered ON and online 2 Verify that the tape drive currently has a scratch tape...

Page 391: ...the 3570 Note The sense procedure may be performed using the menu driven interface of the ntutil program To invoke the ntutil program in this format enter the common commands item 83 to Force the Log...

Page 392: ...nt address and that all elements are visible to all hosts SCSI 2 does not directly discuss library segmentation which occurs in a Split Configuration Segmentation results in a subset of the library ph...

Page 393: ...SI Attachment in an AS 400 Environment If you are having problems with your connection to an AS 400 review the following Hints for possible causes then continue with the SCSI checkout PROC Common Proc...

Page 394: ...0 the 3570 must be in Automatic or Manual mode Base and Split configurations are supported When switching between Base and Split configuration the I O processor must be reloaded To reload the I O proc...

Page 395: ...t 1 TAP16 639 Available to use TAP17 638 Available to use Bottom F1 Help F3 Exit F5 Refresh F9 Command line F11 Display descriptions F12 Cancel F17 Top F18 Bottom F21 Select assistance level Note If t...

Page 396: ...6 When the Tape Device Test menu is displayed select Exit test menu 3 PROC 68 IBM 3570 MI...

Page 397: ...sses for a configuration with more than one initiator sharing a SCSI bus Figure 266 Host Attachment Example Note The SCSI port of a 3570 is connected to two hosts The host drivers are configured so th...

Page 398: ...pecial file name prompt type dev rmt1 or your actual device 5 At the Select mode 1 Read Write 2 Read Only 3 Write Only 4 Append prompt type 1 to receive the Opening device prompt 6 At the Hit any key...

Page 399: ...Element Inventory 18 Initialize Element Status 15 Prevent Medium Removal 19 Allow Medium Removal Tape Commands 2 Query Set Parameters 3 Read and Write Tests 5 At the Enter Selection for dev rmt1 promp...

Page 400: ...At the Enter Selection for dev rmt1 prompt type 2 At the Device closed Hit any key to continue prompt press Enter General Commands 1 Open a Device 5 Inquiry 9 Log Sense Page 2 Close a Device 6 Test Un...

Page 401: ...s System Environment on page APPENDA 2 To verify that the device driver and the devices are functional use the tapeutil program which is provided with the IBM SCSI Tape and Medium Changer Device Drive...

Page 402: ...pe 39 Set Position 28 Forward Space File 4 Get Parameter 29 Backward Space File 41 Set Parameter 3 Forward Space Record 42 Sync Buffer 31 Backward Space Record 43 Display Message Figure 267 TAPEUTIL P...

Page 403: ...ction prompt select 24 to rewind the tape The response is The STIOC_TAPE_OP ioctl succeeded 15 At the Enter Selection prompt select 20 to perform read verification 16 At the Enter block size prompt ty...

Page 404: ...tape special file names on each host are independent and may be different Refer to TAPEUTIL in a HP UX System Environment on page APPENDA 9 and perform the following commands using the command details...

Page 405: ...e SCSI Wrap Test Drive 2 If a failure occurs a message can be posted in the operator panel or the operator panel can be blank If any of these conditions exist a Be sure that the wrap plug has no broke...

Page 406: ...herwise return to the procedure that sent you here RS 422 Port Wrap Test Use only P N 39F3884 for the wrap test using the wrong wrap tool may cause the 3570 to not run the wrap test Note The RS 422 in...

Page 407: ...a HP UX Environment on page PROC 76 d Check the SCSI attachment in an Windows NT Environment See Checking the SCSI Attachment in a Windows NT Environment on page PROC 63 e Check the SCSI attachment i...

Page 408: ...SCSI Attachment on page INST 43 to ensure that cables interposers and terminators are installed correctly 7 If the error does not occur connect one drive at a time back on the bus until the error reo...

Page 409: ...king the SCSI Attachment in a Windows NT Environment on page PROC 63 e Check the SCSI attachment in a Sun Environment See Checking the SCSI Attachment in a Sun Environment on page PROC 73 This will he...

Page 410: ...e using the AIX Tape Device Driver type atrc to start the trace 4 Attach the SCSI bus trace tool if a failure occurs On the next failure get a 3570 microcode dump and a SCSI bus trace Send the dump an...

Page 411: ...c to start the trace 3 Trace only the failing drive or run only the failing drive 4 Connect the SCSI bus trace tool if a failure occurs 5 On the next failure get a 3570 microcode dump and a SCSI bus t...

Page 412: ...s See the START section entry point for microcode dump procedures For new microcode problems use TAC M02 f If the dump icon is not displayed when FID E5 is displayed a dump must be forced 1 Check with...

Page 413: ...The icon is for the FID E5 so now the customer can retrieve a dump via SCSI if the host device driver software supports the dump function See Microcode Dump Procedures e If the customer does not take...

Page 414: ...xist tell the customer that engineering is aware of problem and is working on a fix Install the fix when it is available End of Known Microcode Problem Possible New Microcode Problem 4 At this point i...

Page 415: ...or a hardware problem a Power OFF the device and then power ON the device b Run Verify Fix from the CE Options menu c If you get a new or a different FID go to the START section with that information...

Page 416: ...the above is displayed EEEE is repeated the operator panel is frozen you cannot select another menu and the push buttons do not respond Therefore you cannot use the panel or cannot get dumps from eit...

Page 417: ...f the CLEAN LED is lit e If a Library Model tape drive ensure that the AUTO CLEAN option is ON and that a cleaner cartridge is installed f Always avoid excessive cleaning as this will damage the heads...

Page 418: ...s a single FRU a Before replacing any FRUs check the head cable connections Make sure that the head cables are not loose After replacing FRUs go to 5b b Test the drive 1 Run drive verify diagnostics S...

Page 419: ...p via SCSI b Get the dump and contact your next level of support Note A dump may be forced by pressing the Mode push button 10 times in a row 3 If the dump icon is displayed and the host software supp...

Page 420: ...PROC 92 IBM 3570 MI...

Page 421: ...CARR 18 RS 422 Cable Drive to Drive CARR 18 Removal and Replacement Procedures for the Library CARR 19 FID 90 Library Operator Panel Display CARR 19 FID 91 Library Operator Panel Display Cable CARR 1...

Page 422: ...er in Figure 8 on page START 12 You may be directed to the START section and then to this section when a FID number is presented in one of the following ways By the LED indicators flashing a FID code...

Page 423: ...If necessary remove the rear cover 15 from the library The cover is attached using plastic snap in retainers Rotate the plastic retainers one quarter turn in either direction to release the cover 3 Fo...

Page 424: ...Figure 270 Library Model C01 Exploded View CARR 4 IBM 3570 MI...

Page 425: ...he detents in the chassis as you pull on this cover 3 From the front of the unit grip the cover at the sides and push backward to clear two holding hooks then lift clear of the chassis 4 If removal of...

Page 426: ...3 Reattach the drive front cover Observe the detents in the front of the chassis as the front cover is engaged to the top cover with tabs 1 CARR 6 IBM 3570 MI...

Page 427: ...ther drive in the device you will be asked to update the other drive to the level of microcode that the new drive is at If the other drive is at a higher level than the new drive you will be updating...

Page 428: ...ng Microcode in Drive 2 from FMR Cartridge on page PROC 36 b If you replaced drive 1 in any library model refer to Updating Microcode from FMR Cartridge Library Models on page PROC 34 c If you replace...

Page 429: ...drive If the failure was a Read or Write Errors Isolate the failure to one or more bad tape cartridges b SCSI or Attachment Errors Isolate the problem to a bad SCSI cable terminator interposer or hos...

Page 430: ...he drive and power supply c 2 wire fan power connection between the drive and power supply d SCSI cable s e SCSI terminator if installed 4 Refer to Figure 274 on page CARR 15 for a view of the drive p...

Page 431: ...top of the bezel into its proper latching position Damage may occur to components on the drive logic card that are in close proximity to the top of the bezel if the top of the bezel is inserted first...

Page 432: ...rive only machines 3 Perform removal of the FID B3 Drive Pack Library Models on page CARR 7 for library machines or FID B3 Drive Pack Drive Only Models on page CARR 10 for drive only machines 4 Perfor...

Page 433: ...Remove the four plastic inserts and insert clamps from the back of the cooling pack and remove the drive cooling fan Replacement of Drive Cooling Fan 1 Perform the removal procedure in the reverse or...

Page 434: ...nly Models 4 Drive Assembly Front Cover 5 Drive Assembly Top Cover 6 FID B2 Cooling Pack 1 Prepare the Tape Device for Service on page PROC 5 2 Decorative Cover Drive Only Models on page CARR 5 3 FID...

Page 435: ...Figure 274 Base Drive FRU Breakout CARR Checks Adjustments Removals and Replacements CARR 15...

Page 436: ...l card 5 Disconnect the power cable to the drive mid cable connector Note Removal of the two screws in the next step will allow the back of the power supply to drop Hold the back of the power supply w...

Page 437: ...rews holding the internal SCSI cable to the cooling pack sheet metal Replacement of Internal SCSI Cable Note Be careful to route the SCSI cable so that it does not contact the cooling fan blades 1 Per...

Page 438: ...for the area of failure 4 Return to the procedure that sent you here RS 422 Cable Drive to Drive This procedure applies only to Models C02 C12 and C22 Removal of RS 422 Cable Drive to Drive 1 Perform...

Page 439: ...with a new part use your local procedures to report the FRU part number for the FID and use technical area code TAC L05 for the area of failure 4 Return to the procedure that sent you here FID 91 Libr...

Page 440: ...Replacement of Accessor Assembly 1 Perform the removal procedure steps in the reverse order except for the step concerning the accessor motor assembly 2 Prepare the drive for customer operation 3 If t...

Page 441: ...or assembly shaft 4 Remove the four outside screws on the right side of the machine and the four outside screws on the left side of the machine that hold the accessor motor assembly to the accessor as...

Page 442: ...e CD5 E Library operator panel display cable squeeze springs f CD6 F Accessor motor assembly drive g G Bar Code Reader Card h H Bar Code Reader Connector 3 Remove top retaining bracket and screw that...

Page 443: ...e to infrared light reflecting from the belts onto the Cartridge Present sensor If the picker belts must be cleaned for FID 95 problems or because a FRU is not readily available use a lint free cloth...

Page 444: ...Figure 277 Library Global Sensor Component Identification and Locations Figure 278 Library Global Sensor Component Plastic Covers CARR 24 IBM 3570 MI...

Page 445: ...e 278 on page CARR 24 item 1 Left side light source a Disconnect the light source cable at the light source b Remove the two screws that secure the light source to the left side chassis c Remove the l...

Page 446: ...278 on page CARR 24 item 1 Left side sensor a Disconnect the cable from the sensor on the left side b Remove the two screws securing the sensor to the left side chassis c Remove the sensor Right side...

Page 447: ...display and library operator panel display cable aside for now 5 Remove any magazines that are installed Notes a Read the rest of this procedure carefully before continuing The Library front cover ass...

Page 448: ...Figure 279 Library Front Door Assembly Holding Screws CARR 28 IBM 3570 MI...

Page 449: ...Figure 280 Library Front Door Assembly Newer Style Hinges CARR Figure 281 Library Front Door Assembly Newest Style Hinges Checks Adjustments Removals and Replacements CARR 29...

Page 450: ...e is not removed 6 Refer to Figure 282 and remove three screws item 1 on the inside near the top of the front cover assembly The library operator panel display cable hole item 2 and rear of key lock i...

Page 451: ...r Removal of Priority Cell Cartridge Present Sensor 1 Prepare the Tape Device for Service on page PROC 5 2 Remove the magazine if present 3 Disconnect the cable from the sensor 4 Remove the two screws...

Page 452: ...mer operation 3 If this part is being replaced with a new part use your local procedures to report the FRU part number for the FID and use technical area code TAC T31 for the area of failure 4 Return...

Page 453: ...ocedures to report the FRU part number for the FID and use technical area code TAC T31 for the area of failure 8 Return to the procedure that sent you here FID A5 Library Sensor Cable Removal of libra...

Page 454: ...part number for the FID and use technical area code TAC T31 for the area of failure 4 Return to the procedure that sent you here FID AA Library Door Open Sensor Removal of Library Door Open Sensor 1 P...

Page 455: ...e the AC switch and cable from the machine Replacement of AC Switch and Cable Assembly 1 Perform the removal procedure steps in the reverse order 2 Prepare the drive for customer operation 3 If this p...

Page 456: ...CARR 36 IBM 3570 MI...

Page 457: ...Interface APPENDA 9 Command Line Mode APPENDA 11 Command Line Commands and Syntax APPENDA 11 Flag Descriptions APPENDA 13 Examples APPENDA 14 TAPEUTIL in a Windows NT System Environment APPENDA 15 NT...

Page 458: ...for the tapeutil program is provided for example purposes and is installed in the opt IBMtape directory during the IBMtape package installation This source code is commented and demonstrates calls to...

Page 459: ...r each command line execution of the program the device is first opened the specific command is issued and the device is then closed The program can be driven from within a shell script if desired Res...

Page 460: ...SCSI Commands and Syntax Basic SCSI Commands Syntax Test unit Ready tapeutil f f o tur w w v Inquiry tapeutil f f o inq w w v Request Sense tapeutil f f o req w w v Reserved tapeutil f f o res w w v R...

Page 461: ...pace Record tapeutil f f o bsr w w v c c Locate End of Data tapeutil f f o eod w w v Get Record Size tapeutil f f o grs w w v Set Record Size tapeutil f f o srs w w v APPENDA Get Device Status tapeuti...

Page 462: ...trailer 6 write protect 8 capacity 9 sili msg 1 display msg0 2 display msg1 3 flash msg0 4 flash msg1 5 alternate msg1 msg2 v Verbose Mode optional for all commands stand alone flag no value required...

Page 463: ...further information on the Get Parameter gpa and Set Parameter spa operations refer to the STIOC_GET_PARM and STIOC_SET_PARM ioctl commands described in the Programming Reference APPENDA AppendA APPE...

Page 464: ...from cell 32 to the tape drive 16 opt IBMtape tapeutil f dev rmt smc o mov s 32 d 16 v To set the block size of the device to 64K opt IBMtape tapeutil f dev rmt st o spa t 1 x 65535 v To write 100 64K...

Page 465: ...alls to all of the supported device driver entry points and ioctl commands thus giving the application developer a starting point for interfacing to the HP UX device driver The tapeutil program provid...

Page 466: ...re Dump 17 Inventory 7 Download Microcode 18 Audit 8 Format Cartridge 19 Lock Unlock Door TAPE DRIVE COMMANDS 2 Read Data 32 Locate End Of Data 21 Write Data 33 Get Record Size 22 Write File Mark 34 S...

Page 467: ...e special file and the operation are required The specific options associated with a particular operation are indicated in Figure 290 Figure 291 Figure 292 and Figure 293 on page APPENDA 12 Parameters...

Page 468: ...util f f o bsf w w v c c Forward Space Record tapeutil f f o fsr w w v c c Backward Space Record tapeutil f f o bsr w w v c c Locate End of Data tapeutil f f o eod w w v Get Record Size tapeutil f f o...

Page 469: ...immediate 5 trailer 6 write protect 8 capacity 9 sili msg 1 display msg0 2 display msg1 3 flash msg0 4 flash msg1 5 alternate msg1 msg2 v Verbose Mode optional for all commands stand alone flag no va...

Page 470: ...ice opt IBMtape tapeutil f dev rmt m o qsn v To request inquiry data from the device opt IBMtape tapeutil f dev rmt m o inq v To move a cartridge from cell 32 to the tape drive 16 opt IBMtape tapeutil...

Page 471: ...is NTUTIL in o output file Specifies the output file The default for this file is NTUTIL out d special file Specifies the special file value for example tape to substitute on the open statement in th...

Page 472: ...Base mode only LUN 0 is accessed is shown in Figure 294 on page APPENDA 17 Library mode LUN 0 and LUN 1 are accessed is shown in Figure 295 on page APPENDA 18 APPENDA 16 IBM 3570 MI...

Page 473: ...31 rewind 32 forward space filemark s 33 unload 34 reverse space filemark s 35 load 359 Sys Mode 36 forward space record s 37 return error 38 reverse space record s 39 test unit ready 43 set media par...

Page 474: ...ck id 29 display block data 3 write filemark s 31 rewind 32 forward space filemark s 33 unload 34 reverse space filemark s 35 load 359 Sys Mode 36 forward space record s 37 return error 38 reverse spa...

Page 475: ...s EMEA only without Library Attachments APPENDB 4 Start Here For Library Models APPENDB 5 Start For Library and Drive Only Common Entries APPENDB 7 Drive Indicators Normal Operation for Drive Only Mod...

Page 476: ...n to maintain multiple FRUs and therefore should use this section when entering the MI THESE START PROCEDURES SHOULD BE USED ONLY BY SERVICE PERSONNEL IN EMEA Drive Only Models The IBM Magstar MP 3570...

Page 477: ...297 When procedures in this manual are unique for library models you will be referred to library procedures Note In Models C02 C12 and C22 tape drive 1 is on the right and tape drive 2 is on the left...

Page 478: ...e drive Maintenance Busy and Clean indicators are flashing in an attempt to pass on FID information Go to Figure 302 on page APPENDB 11 ATTENTION DRIVE message in the host error log or displayed by LE...

Page 479: ...page APPENDB 12 to fix the fault APPENDB ATTENTION DRIVE message on library operator panel display or in the error log Go to Attention Drive Messages EMEA Only on page APPENDB 23 for further isolation...

Page 480: ...host displays a message that states The cartridge cannot be found The Volume ID does not match Incorrect volume mounted in drive Go to Resolving a Mismatch Between the Bar Code Label and VOLSER on pa...

Page 481: ...SG 24 4 See Sun Error Logs on page MSG 32 5 See Obtaining Error Information from an HP UX System on page MSG 32 6 See Obtaining Error Information from a Windows NT System on page MSG 32 7 See Service...

Page 482: ...rive Only Models on page PROC 37 Making scratch tape from FMR tape 1 See Making Scratch Tape from FMR Tape Library Models Unmaking FMR on page PROC 32 2 See Making Scratch Tape from FMR Tape Drive Onl...

Page 483: ...iously Listed If You Are Here For This Reason Perform This Action Repair a 3570 model without a FID number or ATTENTION message Go to Other Obvious Symptom Problems EMEA Only on page APPENDC 21 to per...

Page 484: ...trols on page INTRO 39 for a description of the indicators Figure 301 Drive Indicators for Drive Only Models Figure 302 on page APPENDB 11 shows the combination of the three indicators and their meani...

Page 485: ...il the cleaning operation has been performed Load the cleaning cartridge into the 3570 See Drive Cleaning Procedure on page PROC 22 Cleaning is automatic the Busy indicator is lighted and remains ON u...

Page 486: ...nd in the FID log See Figure 303 for the complete list of FIDs and associated FRUs Always replace the FRU or perform the recommended procedure in the order of Repair Sequence which takes into consider...

Page 487: ...wer off then on to the 3570 and observe the accessor assembly before replacing FRUs a If the accessor motor assembly can move the picker back and forth replace the accessor assembly before replacing a...

Page 488: ...tes Note Before replacing FRUs below ensure that the appropriate sensors are operating correctly See Figure 128 on page PANEL 26 and select UTILITIES from the CE OPTIONS Menu then select DISP SENSORS...

Page 489: ...or sticking 1 Picker assembly 30 T12 0 1 APPENDD 43 2 Loader assembly 20 T45 1 6 APPENDD 30 3 Picker cable 20 C03 0 1 APPENDD 43 4 Library control card 10 T15 0 1 APPENDD 42 APPENDB 5 Drive logic car...

Page 490: ...the error occurred for physical defects Have the customer replace the cartridge if it is damaged 1 Library magazine 50 Q05 0 1 Customer purchase item Try another magazine before replacing any FRUs be...

Page 491: ...DISP SENSORS from the CE UTILITIES Menu APPENDB 1 Tape cartridge check first 20 D07 0 1 Customer item Inspect for damage Try another cartridge before replacing the FRUs below 2 Loader assembly 55 T45...

Page 492: ...rror 1 Head actuator assembly D08 clean only T22 replace 80 D08 T22 APPENDD 26 2 Drive servo card 12 T53 1 0 APPENDD 28 3 Loader assembly 4 T45 1 6 APPENDD 30 4 Drive analog card 2 T21 0 6 APPENDD 18...

Page 493: ...22 15 L01 0 5 APPENDD 15 5 Drive logic card see Note 4 on page APPENDB 22 5 L01 N A APPENDD 15 6 Drive sensor cable 3 T04 1 1 APPENDD 32 APPENDB 7 Mother board 1 L02 1 0 APPENDD 29 E0 Tape motion erro...

Page 494: ...1 APPENDD 35 5 Mother board 5 L02 1 0 APPENDD 29 EB Electronic failure 1 Drive analog card 60 T21 0 6 APPENDD 18 2 Drive servo card 15 T53 1 0 APPENDD 28 3 Drive logic card 10 L01 0 5 APPENDD 15 4 Pow...

Page 495: ...APPENDD 32 F2 Read back check error 1 Tape cartridge or hardware 60 D07 0 1 FID FE Isolate Fault between Media and Hardware on page PROC 89 2 Head actuator assembly 15 T22 0 8 APPENDD 26 APPENDB 3 Dr...

Page 496: ...1 Operator procedural or host problem 100 See Note 5 below FE Read write error See FID FE Isolate Fault between Media and Hardware on page PROC 89 1 Tape cartridge or hardware 100 D07 0 1 FID FE Isola...

Page 497: ...re operating correctly See Figure 128 on page PANEL 26 and select UTILITIES from the CE OPTIONS Menu then select DISP SENSORS from the CE UTILITIES Menu APPENDB FE Tape cartridge 50 D07 0 1 Customer s...

Page 498: ...tion timed out or did not complete in the allotted time frame This is usually caused by a hardware failure 9A Picker assembly 50 T12 0 1 APPENDD 43 FD Magazine 20 Q05 0 1 Customer purchased BC Loader...

Page 499: ...roperly installed and latched in place If the ATTENTION LIBRARY message persists try a different magazine If a different magazine fails to correct the problem replace the FRUs below HINT If both magaz...

Page 500: ...replacing FRUs below ensure that the cleaner cartridge present sensor is operating correctly See Figure 128 on page PANEL 26 and select UTILITIES from the CE OPTIONS Menu then select DISP SENSORS fro...

Page 501: ...brary feed motor circuitry 97 Library control card 60 T15 0 1 APPENDD 42 9A Picker assembly 20 T12 0 1 APPENDD 43 Pinch Over current An over current condition was detected in the library pinch motor c...

Page 502: ...sition If the door was not opened but the machine thinks it was replace the FRUs that follow until the problem is fixed Close the library door AA Library door open sensor 90 T31 0 2 APPENDD 55 97 Libr...

Page 503: ...APPENDC 3 Library LED Problems EMEA Only APPENDC 5 Drive LED Problems EMEA Only APPENDC 9 Power Problems EMEA Only APPENDC 13 Other Obvious Symptom Problems EMEA Only APPENDC 21 Diagrams Referred to...

Page 504: ...APPENDC 2 IBM 3570 MI...

Page 505: ...Only step 023 on page APPENDC 7 None of these symptoms were noted Go to Step 001 001 From page APPENDC 3 Have the customer vary the drive off line if not done before Perform Prepare the Tape Device f...

Page 506: ...he diagnostic test The test should allow you to see if each pixel switches ON at the panel display Did the test fail Yes No 009 Step 009 continues 009 continued Go to Step 011 010 Replace the followin...

Page 507: ...e at Step 023 on page APPENDC 7 005 From page APPENDC 3 From step 029 When the library LEDs flash ON and OFF continuously the library operator panel display usually has only 2 blank dark lines display...

Page 508: ...orm the following remove procedures 1 Library Chassis Covers on page APPENDD 4 Replace the following FRUs in the order listed 1 Library control card 40 at FID 97 Library Control Card on page APPENDD 4...

Page 509: ...upply on page APPENDD 35 2 Cable from the power supply to the library control card 20 020 Step 020 continues 020 continued Power is OK to the library control card Observe the drive LEDs while switchin...

Page 510: ...listed 1 Library LED card 80 at FID A6 Library LED Card on page APPENDD 55 2 Library sensor cable 20 at FID A5 Library Sensor Cable on page APPENDD 54 027 All the library LEDs flash ON and OFF They s...

Page 511: ...LED should flash during the next phase of the diagnostics When all the tests complete successfully all three LEDs will switch OFF Switch power ON and observe the drive LEDs Did any of the drive LEDs s...

Page 512: ...continues 010 continued 1 Drive logic card 60 at FID EA Drive Logic Card on page APPENDD 15 2 Library control card 20 at FID 97 Library Control Card on page APPENDD 42 3 Drive servo card 10 at FID EC...

Page 513: ...3 at FID DA Drive Sensor Cable on page APPENDD 32 5 Drive LED card 2 at FID B1 Drive LED Card on page APPENDD 34 At the completion of repairs go to Verify Fix on page PROC 7 then go to End of Call on...

Page 514: ...APPENDD 6 b FID B2 Cooling Pack on page APPENDD 11 c Drive Assembly Top Cover on page APPENDD 10 Now replace the following FRUs in the order listed until the problem is resolved 1 FID B1 Drive LED Car...

Page 515: ...nd Drive 2 4 If your device has only one drive this MAP will call it drive 1 5 If power was switched OFF to perform the above procedures switch power ON now Does a power supply fan fail to rotate Yes...

Page 516: ...continues 015 continued 3 Drive Servo Card see FID EC Drive Servo Card and FID E9 Mother Board on page APPENDD 28 5 4 FID EB Drive Analog Card on page APPENDD 18 5 5 FID C1 Power Supply on page APPEN...

Page 517: ...d ground pins at the cable end that was removed from the library control card Step 024 continues 024 continued Does the voltage check OK Yes No 025 Replace the following FRUs in the order listed 1 Pow...

Page 518: ...A Drive Logic Card on page APPENDD 15 4 Drive sensor cable 5 at FID DA Drive Sensor Cable on page APPENDD 32 5 Drive LED card 5 at FID B1 Drive LED Card on page APPENDD 34 At the completion of repairs...

Page 519: ...wer check OK at the cable end Yes No 038 Step 038 continues 038 continued Power is missing at the cable Replace the following FRUs in the order listed 1 Power supply 80 at FID C1 Power Supply on page...

Page 520: ...not replace it At the completion of repairs go to Verify Fix on page PROC 7 then go to End of Call on page PROC 12 042 The power supply appears to be OK but there may be an intermittent failure or a...

Page 521: ...APPENDC Appendix C APPENDC 19...

Page 522: ...Notes APPENDC 20 IBM 3570 MI...

Page 523: ...E6 entry in the table The library or drive only device hangs Drive or library circuit failure Go to Step 004 on page APPENDC 22 A drive s LEDs all switch ON at power on then switch OFF but the device...

Page 524: ...ix on page PROC 7 then go to End of Call on page PROC 12 004 From page APPENDC 21 From page APPENDC 21 Step 004 continues 004 continued You are here for one or more of the following reasons 1 Three LE...

Page 525: ...Mother Board on page APPENDD 29 4 Drive LED card 4 at FID B1 Drive LED Card on page APPENDD 34 5 Drive sensor cable 2 at FID DA Drive Sensor Cable on page APPENDD 32 When the repair is complete go to...

Page 526: ...drive with the cleaning cartridge Is the Clean LED still ON solid Yes No 014 The problem was caused by failure to clean the drive when the Clean LED was flashing 015 There may be a failure to reset th...

Page 527: ...d position If it is in the locked position do the following Perform the following remove procedures Step 019 continues 019 continued 1 Library Chassis Covers on page APPENDD 4 2 FID B2 Cooling Pack on...

Page 528: ...ry Control Card on page APPENDD 42 3 Drive logic card 15 at FID EA Drive Logic Card on page APPENDD 15 Step 023 continues 023 continued 4 Mother board 5 at FID E9 Mother Board on page APPENDD 29 5 Lib...

Page 529: ...then go to End of Call on page PROC 12 031 Perform the following remove procedures as needed 1 Library Chassis Covers on page APPENDD 4 2 FID B2 Cooling Pack on page APPENDD 11 3 Drive Assembly Top Co...

Page 530: ...drive only device has a Maintenance LED ON solid but none of the other drive LEDs are ON This is an indication that the drive logic card has had a catastrophic failure Observe the power supply fan an...

Page 531: ...2 2 Mother Gnd 3 3 3 Board 5 Vdc 4 4 4 Figure 309 Drive Electronics Power OP LED 3 Drive Drive Drive Mother Servo LED Cd Logic Board Card Card Re driven GND Note One LED line not used Figure 310 Driv...

Page 532: ...APPENDC 30 IBM 3570 MI...

Page 533: ...embly APPENDD 30 FID DA Drive Sensor Cable APPENDD 32 FID B0 Loader Door APPENDD 33 FID B1 Drive LED Card APPENDD 34 FID C1 Power Supply APPENDD 35 FID C9 Loader Door Open Sensor APPENDD 36 FID CA Loa...

Page 534: ...FID A6 Library LED Card APPENDD 55 FID AA Library Door Open Sensor APPENDD 55 FID DB AC Switch and Cable Assembly APPENDD 56 FID DC AC Power Cord APPENDD 56 APPENDD 2 IBM 3570 MI...

Page 535: ...rmation necessary to find check adjust if necessary and exchange the failing field replaceable unit FRU The FID FRU identifier numbers are listed in hexadecimal ascending order in Figure 303 on page A...

Page 536: ...t decorative cover e If necessary remove the rear cover 15 from the library The cover is attached using plastic snap in retainers Rotate the plastic retainers one quarter turn in either direction to r...

Page 537: ...Figure 312 Library Model C01 Exploded View APPENDD Appendix D APPENDD 5...

Page 538: ...his cover 3 From the front of the unit grip the cover at the sides and push backward to clear two holding hooks then lift clear of the chassis 4 If removal of the drive pack is required go to Drive Pa...

Page 539: ...supply d Ribbon cable Library Interface RS 422 between the drive and library control card library models drive 1 only Note To remove the cable connector from the drive and control card connectors dep...

Page 540: ...on the right hand side as you face the front of the drive not shown 6 Remove the two screws on the left hand side as you face the front of the drive These screws secure the left holding bracket to the...

Page 541: ...Figure 315 Basic Drive All Models APPENDD Appendix D APPENDD 9...

Page 542: ...pting to tilt the top of the bezel into its proper latching position Damage may occur to components on the drive logic card that are in close proximity to the top of the bezel if the top of the bezel...

Page 543: ...drive only machines 3 Perform removal of the Drive Pack Library Models on page APPENDD 7 for library machines or Drive Pack Drive Only Models on page APPENDD 8 for drive only machines 4 Perform remova...

Page 544: ...return here 4 Remove the four plastic inserts and insert clamps from the back of the cooling pack and remove the drive cooling fan Replacement of Drive Cooling Fan 1 Perform the removal procedure in...

Page 545: ...Drive Assembly Front Cover 5 Drive Assembly Top Cover 6 FID B2 Cooling Pack 1 Prepare the Tape Device for Service on page PROC 5 2 Decorative Cover Drive Only Models on page APPENDD 6 3 Drive Pack Dr...

Page 546: ...Figure 317 Base Drive FRU Breakout APPENDD 14 IBM 3570 MI...

Page 547: ...ch Tape Drive Only Models on page PROC 31 then go to step 3 e If the microcode EC level cannot be displayed go to step 3 2 For drive only machines there is no current way to read the microcode EC leve...

Page 548: ...latest EC level and link level recorded in the history log If they compare go to step 6 e If they do not compare continue with step 7 7 Select Cancel to return to the CE Options menu 8 Select Microco...

Page 549: ...p 4 4 Perform the Verify Fix Drive Only Models on page PROC 7 procedure then return here 5 Perform the Updating Microcode from FMR Cartridge Drive Only Models on page PROC 37 procedure then return her...

Page 550: ...her Continue to repeat loosening first one screw slightly and then the other until the screws are removed Note When installing these screws again it is important that they be tightened evenly Alternat...

Page 551: ...Figure 318 Base Drive Head Actuator Assembly Close up APPENDD Appendix D APPENDD 19...

Page 552: ...s of the rubber compression block Also use this tool to hold the thin film cables in place while the drive analog card is being installed Note If the Head Cable Installation tool is not available a to...

Page 553: ...ts are just above the locating pins on the rubber compression block as shown Figure 321 Thin film cable installation 2 With the head cable installation tool in the other hand use the edge or corner of...

Page 554: ...e removal procedure in the reverse order Notes a When installing the retainer make sure the insulator is between the retainer and the circuit card b When installing the two screws that hold the drive...

Page 555: ...ving the drive analog card Figure 324 Head Actuator Cable Holding Tool Template If you are replacing a FRU that requires removal of the drive analog card a special head cable installation tool P N 08L...

Page 556: ...Head Actuator Cable Holding Tool Template This page left intentionally blank APPENDD 24 IBM 3570 MI...

Page 557: ...APPENDD Appendix D APPENDD 25...

Page 558: ...is 1 Item 15 2 Item 5 b The small rubber compression block item 6 located between the head actuator assembly thin film cables and the metallic shield item 7 must go back in the same orientation that...

Page 559: ...THIN FILM CABLES MAGNETIZED TOOLS WILL DAMAGE THE HEAD Drive Analog Card jumpers There is a shunt jumper block on the top of the drive analog card near the thin film cable connector See Figure 318 on...

Page 560: ...ained when they are re installed The proper order to reinstall is a Item 15 b Item 5 5 The small rubber compression block item 6 located between the head actuator assembly thin film cables and the met...

Page 561: ...ge PROC 12 3 Use your local procedures to report the FRU part number for the FID and use technical area code TAC T53 for the drive servo card and L02 for the mother board depending on the area of fail...

Page 562: ...Assembly on page APPENDD 26 5 Perform removal of the FID EC Drive Servo Card and FID E9 Mother Board on page APPENDD 28 6 Perform removal of the FID E9 Mother Board on page APPENDD 29 7 With all the a...

Page 563: ...Figure 326 Drive Loader Assembly Exploded View APPENDD Appendix D APPENDD 31...

Page 564: ...e APPENDD 31 and follow the steps below 1 Remove the side bracket held by two screws that normally holds the drive pack to the base frame This will allow access to the two side screws items 8 inside b...

Page 565: ...ogic card Refer to Figure 327 and perform the following procedures 1 Loosen screws item 8 and remove the screw that is nearest the door item 4 2 Lift bar item 7 that holds the door in place and remove...

Page 566: ...he drive front cover before the call is ended as the cover must be in place to get proper air flow to the drive logic card 2 Remove the two screws that secure the drive LED card to the mounting bracke...

Page 567: ...ry control card 5 Disconnect the power cable to the drive mid cable connector Note Removal of the two screws in the next step will allow the back of the power supply to drop Hold the back of the power...

Page 568: ...and use technical area code TAC T31 for the area of failure 4 Return to the procedure that sent you here FID CA Loader Home Sensor Removal of Loader Home Sensor 1 Prepare the drive for service 2 For...

Page 569: ...on page APPENDD 8 for drive only models 3 Perform FID B2 Cooling Pack on page APPENDD 11 then return here 4 Remove four screws holding the internal SCSI cable to the cooling pack sheet metal Replaceme...

Page 570: ...e FID DE RS 422 Cable Internal to Drive Removal of RS 422 Cable Internal to Drive 1 Perform the Removal of Library Chassis Covers on page APPENDD 4 2 Remove the RS 422 cable connecting drive 1 to driv...

Page 571: ...rt is being replaced with a new part use your local procedures to report the FRU part number for the FID and use technical area code TAC L05 for the area of failure 4 Return to the procedure that sent...

Page 572: ...cement of Accessor Assembly 1 Perform the removal procedure steps in the reverse order except for the step concerning the accessor motor assembly 2 Prepare the drive for customer operation 3 If this p...

Page 573: ...cessor motor assembly shaft 4 Remove the four outside screws on the right side of the machine and the four outside screws on the left side of the machine that hold the accessor motor assembly to the a...

Page 574: ...CD5 E Library operator panel display cable squeeze springs f CD6 F Accessor motor assembly drive g G Bar Code Reader Card h H Bar Code Reader Connector 3 Remove top retaining bracket and screw that h...

Page 575: ...95 failures due to infrared light reflecting from the belts onto the Cartridge Present sensor If the picker belts must be cleaned for FID 95 problems or because a FRU is not readily available use a li...

Page 576: ...Figure 330 Library Global Sensor Component Identification and Locations Figure 331 Library Global Sensor Component Plastic Covers APPENDD 44 IBM 3570 MI...

Page 577: ...pair See Figure 331 on page APPENDD 44 item 1 Left side light source a Disconnect the light source cable at the light source b Remove the two screws that secure the light source to the left side chass...

Page 578: ...31 on page APPENDD 44 item 1 Left side sensor a Disconnect the cable from the sensor on the left side b Remove the two screws securing the sensor to the left side chassis c Remove the sensor Right sid...

Page 579: ...s no access hole to a screw behind the library operator panel display you have the old style front cover assembly Follow the procedure at Removal of Library Front Cover Assembly Old Style on page APPE...

Page 580: ...Figure 332 Library Front Door Assembly Holding Screws APPENDD 48 IBM 3570 MI...

Page 581: ...Figure 333 Library Front Door Assembly Newer Style Hinges Figure 334 Library Front Door Assembly Newest Style Hinges APPENDD Appendix D APPENDD 49...

Page 582: ...embly enough to gain access to the cables leading to the library LED card and the library door open sensor 11 Disconnect the cable connectors and remove the library front cover assembly Note It may be...

Page 583: ...bles leading to the library LED card and the library door open sensor 12 Disconnect the cable connectors and remove the library front cover assembly Note It may be easier to remove the library door op...

Page 584: ...the sensor to the mounting plate 5 Remove the sensor Replacement of Priority Cell Cartridge Present Sensor 1 Perform the removal procedure steps in the reverse order 2 Prepare the drive for customer o...

Page 585: ...peration 3 If this part is being replaced with a new part use your local procedures to report the FRU part number for the FID and use technical area code TAC T31 for the area of failure 4 Return to th...

Page 586: ...your local procedures to report the FRU part number for the FID and use technical area code TAC T31 for the area of failure 8 Return to the procedure that sent you here FID A5 Library Sensor Cable Re...

Page 587: ...number for the FID and use technical area code TAC T31 for the area of failure 4 Return to the procedure that sent you here FID AA Library Door Open Sensor Removal of Library Door Open Sensor 1 Prepar...

Page 588: ...nting bracket 10 Remove the AC switch and cable from the machine Replacement of AC Switch and Cable Assembly 1 Perform the removal procedure steps in the reverse order 2 Prepare the drive for customer...

Page 589: ...ion The indenture indicates the relationship of a part to the next higher assembly For example Indenture Relationship of Parts No dots MAIN ASSEMBLY One dot Detail parts of a main assembly One dot Sub...

Page 590: ...op Library Assembly Model C01 PARTS 8 Desktop Library Assembly Model C02 PARTS 14 Rackmount Library Assembly Model C11 PARTS 4 Rackmount Library Assembly Model C12 PARTS 10 Rackmount Library Assembly...

Page 591: ...Parts Catalog Parts Catalog PARTS 3...

Page 592: ...Assembly 1 Rackmount Library Assembly Model C11 PARTS 4 IBM 3570 MI...

Page 593: ...ont assembly 8 05H4595 1 Drive Global Sensor Pair 8 05H4595 1 Magazine Global Sensor Pair 9 62G0673 1 Library Operator Panel Display 9 34G7801 1 Cover Operator Panel Raven Black 10 65F5411 1 AC Switch...

Page 594: ...Assembly 2 Desktop Drive Model C00 PARTS 6 IBM 3570 MI...

Page 595: ...34G7753 1 Cover Top 2 05H4558 1 Drive Pack 3 34G7752 1 Front External Drive Bezel 4 65F5410 1 Power On Off Switch Assembly 5 50G0322 1 Power Supply 6 NP Fan SCSI Assembly 7 05H4559 1 Drive Cooling Fa...

Page 596: ...Assembly 3 Desktop Library Assembly Model C01 PARTS 8 IBM 3570 MI...

Page 597: ...ry Door Open Sensor replace front assembly 9 05H4595 1 Drive Global Sensor Pair 9 05H4595 1 Magazine Global Sensor Pair 10 62G0673 1 Library Operator Panel Display 10 34G7801 1 Cover Operator Panel Ra...

Page 598: ...Assembly 4 Rackmount Library Assembly Model C12 PARTS 10 IBM 3570 MI...

Page 599: ...al Sensor Pair 8 05H4595 1 Magazine Global Sensor Pair 9 62G0673 1 Library Operator Panel Display 9 34G7801 1 Cover Operator Panel Raven Black 10 65F5411 1 AC Switch and Cable Assembly 11 09G8933 1 Li...

Page 600: ...18 65F5397 1 RS 422 Cable Internal to Drive Drive 2 only and not shown 19 65F5406 1 AC Cable to power supply 2 Note See Figure 201 on page INST 14 for a detailed listing of the rack mounting hardware...

Page 601: ...Parts Catalog Parts Catalog PARTS 13...

Page 602: ...Assembly 5 Desktop Library Assembly Model C02 PARTS 14 IBM 3570 MI...

Page 603: ...1 Magazine Global Sensor Pair 10 62G0673 1 Library Operator Panel Display 10 34G7801 1 Cover Operator Panel Raven Black 11 65F5411 1 AC Switch and Cable Assembly 12 09G8933 1 Library LED Card 13 1 Ke...

Page 604: ...wer Supply Power supply for Drive 2 22 65F5399 1 RS 422 Cable DU0 DU1 Shown attached to rear of Drive 2 22 65F5397 1 RS 422 Cable Internal to Drive Drive 2 only and not shown 23 65F5406 1 AC Cable to...

Page 605: ...Parts Catalog Parts Catalog PARTS 17...

Page 606: ...Assembly 6 Rackmount Library Assembly Model C21 PARTS 18 IBM 3570 MI...

Page 607: ...ont assembly 8 05H4595 1 Drive Global Sensor Pair 8 05H4595 1 Magazine Global Sensor Pair 9 62G0673 1 Library Operator Panel Display 9 34G7801 1 Cover Operator Panel Raven Black 10 65F5411 1 AC Switch...

Page 608: ...Assembly 7 Rackmount Library Assembly Model C22 PARTS 20 IBM 3570 MI...

Page 609: ...al Sensor Pair 8 05H4595 1 Magazine Global Sensor Pair 9 62G0673 1 Library Operator Panel Display 9 34G7801 1 Cover Operator Panel Raven Black 10 65F5411 1 AC Switch and Cable Assembly 11 09G8933 1 Li...

Page 610: ...18 65F5397 1 RS 422 Cable Internal to Drive Drive 2 only and not shown 19 65F5406 1 AC Cable to power supply 2 Note See Figure 201 on page INST 14 for a detailed listing of the rack mounting hardware...

Page 611: ...Parts Catalog Parts Catalog PARTS 23...

Page 612: ...Assembly 8 Base Drive All Models PARTS 24 IBM 3570 MI...

Page 613: ...rive Servo Card 9 1 Bottom Plate 10 05H4562 1 Head Actuator AssemblyW Brush 11 49G6515 1 Mother Board 12 34G7611 1 Loader Assembly 12A 34G7690 1 Drive LED Card 12B 45G0277 1 Door Open Sensor late mach...

Page 614: ...PARTS 26 IBM 3570 MI...

Page 615: ...9449 1 5 PARTS 5 1 13 PARTS 5 3 6 PARTS 9 3 14 PARTS 9 Part Asm Number Index Page 05H9449 continued 4 5 PARTS 11 4 13 PARTS 11 5 6 PARTS 15 5 14 PARTS 15 6 5 PARTS 19 6 13 PARTS 19 7 5 PARTS 21 7 13 P...

Page 616: ...5 10 PARTS 15 6 9 PARTS 19 7 9 PARTS 21 65F5397 4 18 PARTS 12 5 22 PARTS 16 7 18 PARTS 22 65F5398 1 13 PARTS 5 3 14 PARTS 9 4 13 PARTS 11 5 14 PARTS 15 6 13 PARTS 19 7 13 PARTS 21 65F5399 4 18 PARTS 1...

Page 617: ...a program device or system or to data Contrast with caution and danger ATTN Attention B backhitch Magnetic tape that makes a slight backward motion just prior to moving forward backup To make additio...

Page 618: ...ition caused by invalid data or incorrect positioning of data dc Direct current degradation A decrease in quality of output or throughput or an increase in machine error rate degraded Decreased in qua...

Page 619: ...magnetic tape subsystem that performs data conversion speed matching encoding first level error recovery and interfaces to one or more tape drives FP File protect frayed Damaged as if by an abrasive...

Page 620: ...job and that is relatively permanent even though its contents may change Synonymous with main file media capacity The amount of data that can be contained on a storage medium expressed in bytes of dat...

Page 621: ...of diagnostic tests that are run automatically by a device when the power is turned on PROM Programmable read only memory PS Power supply PTF Program temporary fix PWR Power R RACL Random access cart...

Page 622: ...ding magnetic tape that can be processed without separating it from the container tape cassette A container holding magnetic tape that can be processed without separating it from the container tape vo...

Page 623: ...rt numbers SCSI bus PROC 81 cable feature code part number SCSI INST 46 call end of PROC 12 cart sequence menu PANEL 14 cassette CE Mode Overview PANEL 24 CE options menu PANEL 29 change language menu...

Page 624: ...INST 46 feature codes feature code INTRO 34 FF FID PROC 6 FID 90 CARR 19 APPENDD 39 91 CARR 19 APPENDD 39 92 CARR 19 APPENDD 39 94 CARR 20 APPENDD 40 95 CARR 21 APPENDD 41 97 CARR 22 APPENDD 42 99 CA...

Page 625: ...continued maintenance INTRO 39 library RS 422 port wrap test PROC 78 load FMR tape menu PANEL 38 load scratch tape menu PANEL 37 log data RS 6000 MSG 4 log microcode EC level history PROC 38 logging f...

Page 626: ...ARY 6 mode selection PROC 26 model number drive PANEL 39 N next block id menu PANEL 53 notices vii ntutil command codes Base Mode PROC 59 ntutil using PROC 63 number for SCSI cable part INTRO 36 INST...

Page 627: ...pair CARR 25 APPENDD 45 drive LED card APPENDD 34 drive logic card APPENDD 15 drive pack drive only models CARR 10 APPENDD 8 drive pack library models CARR 7 APPENDD 7 drive sensor cable APPENDD 32 d...

Page 628: ...Windows NT environment PROC 58 statistics menu PANEL 21 status screen PANEL 5 subsystem configuration INST 43 Sun checking attachment PROC 73 error logs MSG 32 systems attachment INST 47 tapeutil prog...

Page 629: ...wrap tool SCSI port PROC 77 INDEX Index Index 7...

Page 630: ...personnel with pride from the following authors reviewers and collaborators Tony Carusone Mark Hill Tony Romero Mel Chism James Johnson Dave Smith Dale Christiansen Ed Klodnicki Frank Thompson Luiz D...

Page 631: ...ENDB 12 APPENDB 12 APPENDB 19 APPENDB 20 APPENDB 22 APPENDB 22 APPENDB 22 APPENDB 23 APPENDB 25 SEC1 A21M1CTC SCRIPT i START 19 START 19 START 19 START 19 START 20 START 20 START 20 START 20 START 20...

Page 632: ...EXTRAE A21M1XBC APPENDB 11 APPENDB 11 APPENDB 11 Figures id File Page References STDLN A21M1STC START 2 1 START 2 START 4 MAGSAF A21M1STC START 3 2 START 3 START 4 MAHNR A21M1STC START 4 3 START 4 ST...

Page 633: ...INTRO 22 B02NCI A21M1IRC INTRO 23 29 INTRO 14 INTRO 22 B11NCI A21M1IRC INTRO 24 30 INTRO 14 INTRO 16 INTRO 17 INTRO 22 B12NCI A21M1IRC INTRO 25 31 INTRO 14 INTRO 22 INTRO 22 INTRO 28 B21NCI A21M1IRC...

Page 634: ...C LIBRARY 10 54 LIBRARY 9 OCPD2 A21M1RLC LIBRARY 11 55 LIBRARY 11 LIBRARY 11 B01NC A21M1RLC LIBRARY 15 56 LIBRARY 15 B02NC A21M1RLC LIBRARY 16 57 LIBRARY 15 B11NC A21M1RLC LIBRARY 17 58 LIBRARY 15 B12...

Page 635: ...0 100 ASCIII A21M1MGC MSG 31 101 LOGNTM7 A21M1MGC MSG 33 102 MSG 32 ASCIINT A21M1MGC MSG 33 103 B2B A21M1PNC PANEL 3 104 PANEL 3 PANEL 11 PANEL 11 PANEL 11 PANEL 11 SCR1 A21M1PNC PANEL 5 105 PANEL 5 P...

Page 636: ...NDB 17 APPENDB 18 APPENDB 18 APPENDB 19 APPENDB 23 APPENDB 23 APPENDB 24 APPENDB 25 APPENDB 25 APPENDB 25 APPENDB 26 APPENDB 26 APPENDB 27 APPENDB 27 APPENDB 28 APPENDB 28 MENU15 A21M1PNC PANEL 29 129...

Page 637: ...NUOEM A21M1PNC PANEL 46 156 PANEL 46 MENU88 A21M1PNC PANEL 46 157 PANEL 46 MENU21 A21M1PNC PANEL 47 158 PANEL 47 MENU22 A21M1PNC PANEL 48 159 PANEL 48 MENU23 A21M1PNC PANEL 48 160 PANEL 48 MENU24 A21M...

Page 638: ...1SYC FRENCH INSP 6 183 INSP 6 ACSPAN A21M1SYC SPANISH INSP 10 184 INSP 10 ACDIAGB A21M1SYC BRAZPROT INSP 12 185 INSP 12 EEE A21M1SYC INSP 13 186 INSP 13 EEEE A21M1SYC INSP 14 187 FFF A21M1SYC INSP 15...

Page 639: ...NST 36 INST 63 RACKLFN A21M1ISC INST 33 213 INST 31 INST 32 INST 32 INST 32 INST 32 INST 35 INST 36 INST 63 RACKRTN A21M1ISC INST 34 214 INST 26 INST 31 INST 32 INST 33 INST 35 INST 35 INST 36 INST 63...

Page 640: ...CBLRTN2 A21M1ISC INST 62 241 INST 58 CBLRTN3 A21M1ISC INST 62 242 INST 58 1BESD01 A21M1PRC PROC 4 243 PROC 3 SADCOM A21M1PRC PROC 7 244 START 10 START 11 START 11 PROC 7 APPENDB 10 APPENDB 11 APPENDB...

Page 641: ...A21M1PRC PROC 42 261 PROC 39 CROSSF A21M1PRC PROC 42 262 PROC 39 LOGSAMP A21M1PRC PROC 43 263 PROC 39 NTLUNA A21M1PRC PROC 59 264 PROC 58 TARGETS A21M1PRC PROC 64 265 PROC 64 PROC 64 PROC 64 TPATH A21...

Page 642: ...APPENDA 5 288 APPENDA 3 TUTIL1 A21M1XAC APPENDA 10 289 APPENDA 9 SVCCMD1 A21M1XAC APPENDA 11 290 APPENDA 11 BASCMD1 A21M1XAC APPENDA 11 291 APPENDA 11 MEDCMD1 A21M1XAC APPENDA 11 292 APPENDA 11 TAPCM...

Page 643: ...5 APPENDD 8 APPENDD 8 PREREQE A21M1XDC APPENDD 13 316 APPENDD 15 APPENDD 18 APPENDD 26 APPENDD 28 APPENDD 30 APPENDD 32 APPENDD 33 APPENDD 34 APPENDD 36 BASE00E A21M1XDC APPENDD 14 317 APPENDD 10 APPE...

Page 644: ...P 3570 Tape Subsystem MAINSP A21M1STC START 4 Maintenance Starting Point PROC 5 SIED A21M1STC START 10 Drive Indicators Normal Operation for Drive Only Model C00 START 24 INTRO 39 INTRO 39 INTRO 40 FI...

Page 645: ...Library Configurations PANEL 18 INST 7 INST 50 SMCA A21M1RLC LIBRARY 8 SCSI Medium Changer Addressing for Base and Split Configurations LIBRARY 7 LIBRARY 8 FRPAN A21M1RLC LIBRARY 9 Front Panel Overvi...

Page 646: ...essage Screens PANEL 3 MSOM A21M1PNC PANEL 11 Menu Screens PANEL 3 OPRMENU A21M1PNC PANEL 11 Operator Menus MENU1 A21M1PNC PANEL 13 Options Menu PANEL 14 PANEL 14 PANEL 14 PANEL 16 PANEL 16 PANEL 16 P...

Page 647: ...Menu MAPS 3 MAPS 4 MAPS 6 PANEL 29 PANEL 30 PROC 10 APPENDC 3 APPENDC 4 APPENDC 6 MENU16B A21M1PNC PANEL 30 CE Loop Diag Menu PANEL 30 PANEL 30 PANEL 30 PANEL 30 PANEL 30 PANEL 30 PANEL 30 PANEL 30 M...

Page 648: ...A21M1PNC PANEL 46 CE Disp Sensors Menu PANEL 45 MENU21 A21M1PNC PANEL 47 CE Disp Alt VPD Menu PANEL 45 PANEL 48 PANEL 48 MENU22 A21M1PNC PANEL 48 CE Group Name Menu PANEL 47 PANEL 47 PANEL 47 PANEL 47...

Page 649: ...61 CE Remove FSC Trap Menu PANEL 60 PANEL 60 PANEL 60 PANEL 60 PANEL 60 PANEL 60 INSPGI A21M1SYC INSP 2 General Instructions START 8 APPENDB 7 SAFLAB A21M1SYC INSP 3 Safety IDEVC A21M1SYC INSP 13 Dev...

Page 650: ...Models INST 49 INST 51 COMCON A21M1ISC INST 63 Online Tests for Library Models INST 12 INST 49 INST 51 POSTINT A21M1ISC INST 65 Post Installation Reporting REMPROC A21M1ISC INST 65 Removing a 3570 STA...

Page 651: ...Fix on Library Models START 6 PANEL 30 INST 42 PROC 7 PROC 12 PROC 90 APPENDB 6 HRESET A21M1PRC PROC 12 Hardware Reset APPENDD 16 APPENDD 17 EOC A21M1PRC PROC 12 End of Call MAPS 9 MAPS 10 MAPS 10 MA...

Page 652: ...13 APPENDB 5 FID00SN A21M1PRC PROC 29 Drive Serial Number Library Models Only START 12 PANEL 40 APPENDB 12 APPENDD 16 MFMRT A21M1PRC PROC 31 Making FMR Tape from Scratch Tape Library Models START 8 ST...

Page 653: ...85 APPENDB 8 UMSUN A21M1PRC PROC 54 Updating Microcode from a Sun System by Using TAPEUTIL START 6 START 8 PROC 35 APPENDB 6 APPENDB 8 TPDMPS A21M1PRC PROC 55 Off loading Dumps from 3570 to a Sun Sys...

Page 654: ...9 START 21 START 21 START 21 APPENDB 8 APPENDB 19 APPENDB 19 APPENDB 20 MDP A21M1PRC PROC 85 Microcode Dump Procedures PROC 85 PROC 85 PROC 85 PROC 85 FIDE6 A21M1PRC PROC 86 FID E6 or E7 Isolate Fault...

Page 655: ...TART 20 START 21 START 21 START 21 START 21 START 21 START 21 START 21 START 21 START 21 START 22 START 22 START 22 START 22 START 23 START 24 START 24 START 24 MAPS 9 MAPS 11 MAPS 11 MAPS 14 MAPS 14...

Page 656: ...17 START 18 START 25 START 26 START 28 FID9A A21M1CRC CARR 23 FID 9A Picker Assembly START 13 START 14 START 14 START 15 START 16 START 17 START 17 START 18 START 18 START 25 START 26 START 26 START...

Page 657: ...in a HP UX System Environment PROC 76 TUTNT A21M1XAC APPENDA 15 TAPEUTIL in a Windows NT System Environment INNN A21M1XAC APPENDA 15 Interactive Mode APPENDA 15 LUNAHD A21M1XAC APPENDA 17 Base Mode L...

Page 658: ...ls APPENDD 6 APPENDD 10 APPENDD 10 APPENDD 11 APPENDD 12 APPENDD 13 APPENDD 37 DRIVBE A21M1XDC APPENDD 10 Drive Assembly Front Cover APPENDD 10 APPENDD 11 APPENDD 13 APPENDD 13 APPENDD 34 APPENDD 34 A...

Page 659: ...Actuator Assembly APPENDB 18 APPENDB 18 APPENDB 18 APPENDB 18 APPENDB 19 APPENDB 21 APPENDB 21 APPENDB 21 APPENDB 21 APPENDC 24 APPENDD 30 APPENDD 32 FIDECE A21M1XDC APPENDD 28 FID EC Drive Servo Car...

Page 660: ...9 APPENDB 24 APPENDB 24 APPENDD 38 FIDCBE A21M1XDC APPENDD 37 FID CB Internal SCSI Cable APPENDB 22 FIDDDE A21M1XDC APPENDD 38 FID DD Loader Sensors FIDDEE A21M1XDC APPENDD 38 FID DE RS 422 Cable Inte...

Page 661: ...6 APPENDB 27 APPENDB 28 APPENDC 26 FIDA0E A21M1XDC APPENDD 53 FID A0 Magazine 2 Sensor APPENDB 15 APPENDB 25 APPENDC 25 FIDA1E A21M1XDC APPENDD 53 FID A1 Magazine 1 Sensor APPENDB 15 APPENDB 25 FIDA2E...

Page 662: ...37 PROC 69 PROC 69 PROC 82 AS400 A21M1IXC i 1 AS 400 xi PROC 49 PROC 49 ASCIIH A21M1IXC i 1 ASCII to Hex MSG 9 MSG 19 MSG 25 MSG 31 MSG 33 PROC 30 ATTN A21M1IXC i 1 ATTN START 24 START 25 APPENDB 23...

Page 663: ...SG 25 MSG 31 MSG 33 PROC 30 HP A21M1IXC i 1 HP UX PROC 56 ICON A21M1IXC i 1 icon INTRO 40 INSTALL A21M1IXC i 1 install PANEL 29 INST 1 INST 40 INST 65 INTRV A21M1IXC i 1 intervention required LANG A21...

Page 664: ...PENDD 6 APPENDD 7 APPENDD 8 APPENDD 10 APPENDD 10 APPENDD 11 APPENDD 11 APPENDD 15 APPENDD 18 APPENDD 26 APPENDD 28 APPENDD 28 APPENDD 29 APPENDD 30 APPENDD 32 APPENDD 33 APPENDD 34 APPENDD 35 APPENDD...

Page 665: ...7 INST 11 ASSM0 A21M1ISC INST 22 1 INST 24 INST 38 ASST1 A21M1ISC INST 24 15 INST 22 ASST2 A21M1ISC INST 24 18 INST 23 INST 24 ASSM0N A21M1ISC INST 38 1 ASST1N A21M1ISC INST 38 3 INST 38 ASST2N A21M1...

Page 666: ...PROC 22 5 PROC 22 IRCC7 A21M1PRC PROC 22 6 PROC 22 LCS7 A21M1PRC PROC 27 6 PROC 27 LCS9 A21M1PRC PROC 27 8 PROC 27 DSN4 A21M1PRC PROC 29 4 DSN5 A21M1PRC PROC 29 5 DSN6 A21M1PRC PROC 29 7 PROC 30 PDIG...

Page 667: ...A21M1XBC APPENDB 22 3 APPENDB 17 NT4E A21M1XBC APPENDB 22 4 APPENDB 18 APPENDB 19 APPENDB 19 NT5E A21M1XBC APPENDB 22 5 FIDEARE A21M1XDC APPENDD 15 3 APPENDD 15 APPENDD 15 APPENDD 15 APPENDD 15 APPEND...

Page 668: ...DLIT A21M1MPC MAPS 11 Drive LED Problems 015 MAPS 9 Drive LED Problems 004 PWR01 A21M1MPC MAPS 13 Power Problems 001 ONEDR A21M1MPC MAPS 13 Power Problems 009 MAPS 14 Power Problems 017 STEPZZ A21M1MP...

Page 669: ...CC APPENDC 11 Drive LED Problems EMEA Only 015 APPENDC 9 Drive LED Problems EMEA Only 004 PWR01E A21M1XCC APPENDC 13 Power Problems EMEA Only 001 ONEDRE A21M1XCC APPENDC 13 Power Problems EMEA Only 00...

Page 670: ...27 PROC 28 PROC 28 PROC 34 PROC 34 PROC 34 PROC 34 PROC 34 PROC 34 PROC 34 PROC 34 PROC 34 PROC 34 PROC 35 PROC 35 PROC 54 PROC 63 PROC 73 PROC 73 PROC 74 PROC 74 PROC 74 PROC 74 PROC 74 PROC 74 PROC...

Page 671: ...BRARY 8 LIBRARY 23 LIBRARY 23 MSG 3 MSG 3 MSG 3 MSG 3 MSG 3 MSG 3 MSG 3 MSG 3 MSG 4 MSG 4 MSG 5 MSG 5 MSG 8 MSG 8 MSG 11 MSG 11 MSG 11 MSG 11 MSG 12 MSG 12 MSG 19 MSG 19 MSG 20 MSG 20 MSG 21 MSG 21 MS...

Page 672: ...NEL 48 PANEL 48 PANEL 55 PANEL 55 PANEL 55 PANEL 55 PANEL 55 PANEL 55 PANEL 56 PANEL 56 PANEL 56 PANEL 56 INSP 3 INSP 3 INSP 3 INSP 3 INSP 13 INSP 16 INST 2 INST 2 INST 2 INST 2 INST 3 INST 3 INST 3 I...

Page 673: ...NDD 17 APPENDD 18 APPENDD 18 APPENDD 18 APPENDD 22 APPENDD 23 APPENDD 23 APPENDD 23 APPENDD 23 APPENDD 26 APPENDD 26 APPENDD 27 APPENDD 27 APPENDD 38 APPENDD 38 APPENDD 41 APPENDD 41 APPENDD 43 APPEND...

Page 674: ...ue 5 none DVCF value 6 none DVCF value 7 none DVCF value 8 none DVCF value 9 none Explode NO Figure list on new page YES Figure table number separation NO Folio by chapter NO Head 0 body text none Hea...

Page 675: ...A21M1SYC BRAZPROT Page INSP 17 A21M1ISC Page INST 67 A21M1PRC Page PROC 91 A21M1CRC Page CARR 35 A21M1XAC Page APPENDA 18 A21M1XBC Page APPENDB 28 A21M1XCC Page APPENDC 30 A21M1XDC Page PARTS 1 A21M1P...

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