Troubleshooting
Option Problems
Action
An IBM option that was
just installed does not
work.
Verify that:
1. The option is designed for the system.
2. You followed the installation instructions that come
with the option and the instructions in Chapter 4,
“Installing Options” on page 51.
3. You have not loosened any other installed options
or cables.
4. If the option is an adapter, you have provided
enough hardware resources for the adapter to
function correctly. Refer to the documentation that
comes with these adapter (as well as the
documentation for any other installed adapters) to
determine the resources required for each adapter.
5. All option files (if required) are installed correctly.
See “Installing Files from Option Diskettes” on
page 123 for information on installing option files.
6. You updated the configuration information in the
Configuration/Setup Utility program, if necessary,
and have no conflicts. Whenever memory or an
option is changed, you must update the
configuration. For information on using the
Configuration/Setup Utility program, see “Using
the Configuration/Setup Utility Program” on
page 28.
If the problem persists, run the diagnostic programs.
(See “Running the Diagnostic Test Programs” on
page 124 for additional information on running the
diagnostic programs that come with your server.)
If the problem cannot be isolated and corrected, have
the server and the option serviced.
Parallel Port Problems
Action
The parallel port cannot
be accessed, or the
number of parallel ports
displayed is less than the
number of parallel ports
installed.
Verify that:
1. Each port is assigned a unique address. To verify
the address, run the Configuration/Setup Utility
program, and select Devices and I/O Ports. See
“Devices and I/O Ports” on page 30 for additional
information.
2. The parallel-port adapter, if you installed one, is
properly installed and firmly seated. For
information on installing adapters, see “Installing
or Removing Adapters” on page 61.
If the items above are correct, have the system serviced.
168
Netfinity 3500 User's Handbook
Summary of Contents for Netfinity 3500
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Page 3: ...Netfinity 3500 User s Handbook IBM...
Page 8: ...vi Netfinity 3500 User s Handbook...
Page 14: ...Laser Compliance Statements xii Netfinity 3500 User s Handbook...
Page 32: ...Input Output Connectors 14 Netfinity 3500 User s Handbook...
Page 200: ...Replacing the Battery 182 Netfinity 3500 User s Handbook...
Page 210: ...Ordering Publications 192 Netfinity 3500 User s Handbook...
Page 250: ...Taiwan Class A Electronic Emission Statement 232 Netfinity 3500 User s Handbook...
Page 266: ...248 Netfinity 3500 User s Handbook...
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Page 294: ...IBM Part Number 05L2067 Printed in U S A January 1998 5L2 67...