Chapter 6. Getting Help, Service, and Information
If you need help, service, technical assistance, or just want more
information about IBM products, you will find a wide variety of
sources available from IBM to assist you.
For example, IBM maintains pages on the World Wide Web where
you can get information about IBM products and services, find the
latest technical information, and download device drivers and
updates. Some of these pages are:
http://www.ibm.com
Main IBM home page
http://www.pc.ibm.com
IBM Personal Computer
home page
http://www.us.pc.ibm.com/desktop/
IBM Commercial Desktop
home page (U.S.)
http://www.us.pc.ibm.com/server/
IBM PC Server and Netfinity
Server home page (U.S.)
http://www.us.pc.ibm.com/options/
IBM Options home page
(U.S.)
You can select a country-specific Web site from these pages.
Help is also available from bulletin boards and online services, as
well as by fax and telephone. This section provides information
about these sources.
Services available and telephone numbers listed are subject to
change without notice.
This chapter contains:
Before You Call for Service
. . . . . . . . . . . . . . . . . . . . .
184
Getting Customer Support and Service
. . . . . . . . . . . . . .
184
Using Electronic Support Services
. . . . . . . . . . . . . . . .
185
Using the World Wide Web
. . . . . . . . . . . . . . . . . . .
186
Getting Information by Fax
. . . . . . . . . . . . . . . . . . . .
186
Getting Help by Telephone
. . . . . . . . . . . . . . . . . . . .
187
Getting Help Around the World
. . . . . . . . . . . . . . . .
188
Purchasing Additional Services
. . . . . . . . . . . . . . . . . . .
188
Enhanced PC Support Line
. . . . . . . . . . . . . . . . . . . .
188
900-Number Operating System and Hardware Support Line
189
Copyright IBM Corp. 1998
183
Summary of Contents for Netfinity 3500
Page 1: ...Netfinity 3500 User s Handbook...
Page 2: ......
Page 3: ...Netfinity 3500 User s Handbook IBM...
Page 8: ...vi Netfinity 3500 User s Handbook...
Page 14: ...Laser Compliance Statements xii Netfinity 3500 User s Handbook...
Page 32: ...Input Output Connectors 14 Netfinity 3500 User s Handbook...
Page 200: ...Replacing the Battery 182 Netfinity 3500 User s Handbook...
Page 210: ...Ordering Publications 192 Netfinity 3500 User s Handbook...
Page 250: ...Taiwan Class A Electronic Emission Statement 232 Netfinity 3500 User s Handbook...
Page 266: ...248 Netfinity 3500 User s Handbook...
Page 293: ......
Page 294: ...IBM Part Number 05L2067 Printed in U S A January 1998 5L2 67...