Appendix C. Product warranties and notices
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 - Country-unique Terms. The terms of Part 2 may
replace or modify those of Part 1
. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines
you purchase for your use, and not for resale, from IBM or your reseller. The term “Machine” means an IBM machine, its features,
conversions, upgrades, elements, or accessories, or any combination of them. The term “Machine” does not include any software
programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Unless IBM specifies otherwise, the following
warranties apply only in the country where you acquire the Machine. Nothing in this Statement of Warranty affects any statutory
rights of consumers that cannot be waived or limited by contract. If you have any questions, contact IBM or your reseller.
Machine - IBM Netfinity 4000R
Warranty Period* - One Year
*Contact your place of purchase for warranty service information. Some IBM Machines are eligible for On-site warranty
service depending on the country where service is performed.
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM's Official Published
Specifications. The warranty period for a Machine is a specified, fixed period commencing on its Date of Installation. The date on
your sales receipt is the Date of Installation, unless IBM or your reseller informs you otherwise.
During the warranty period IBM or your reseller, if approved by IBM to provide warranty service, will provide repair and exchange
service for the Machine, without charge, under the type of service designated for the Machine and will manage and install
engineering changes that apply to the Machine.
If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do
so or 2) replace it with one that is at least functionally equivalent, you may return it to your place of purchase and your money will be
refunded. The replacement may not be new, but will be in good working order.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical
or operating environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible. The
warranty is voided by removal or alteration of Machine or parts identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR
CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THESE WARRANTIES
GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM
JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO
YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Unless specified otherwise, IBM provides non-IBM machines
WITHOUT WARRANTIES OF ANY KIND.
Any technical or other support provided for a Machine under warranty, such as assistance via telephone with “how-to” questions and
those regarding Machine set-up and installation, will be provided
WITHOUT WARRANTIES OF ANY KIND.
Warranty Service
To obtain warranty service for the Machine, contact your reseller or IBM. In the United States, call IBM at 1-800-772-2227. In
Canada, call IBM at 1-800-565-3344. You may be required to present proof of purchase.
IBM or your reseller provides certain types of repair and exchange service, either at your location or at a service center, to keep
Machines in, or restore them to, conformance with their Specifications. IBM or your reseller will inform you of the available types of
service for a Machine based on its country of installation. IBM may repair the failing Machine or exchange it at its discretion.
Copyright IBM Corp. 1999
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