IBM NetVista 6644, User Manual

Page 1: ...IBM User Guide NetVista Type 6644 6645 and 6646...

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Page 3: ...IBM User Guide NetVista Type 6644 6645 and 6646...

Page 4: ...rranty and notices on page 77 Note First Edition June 2000 COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION 2000 All rights reserved Note to U S Government Users Documentation related to restrict...

Page 5: ...board and mouse features 3 Expansion capability 3 Power 3 Security features varies by model 3 Supported operating systems 3 Software 4 IBM preinstalled software 4 Additional software 4 Access IBM 4 Ch...

Page 6: ...es 23 Locking the cover 23 Locking the keyboard 23 Taking care of your computer 24 Basics 24 Cleaning your computer and keyboard 24 Monitor and screen 24 Mouse 25 Moving your computer 26 Chapter 4 Usi...

Page 7: ...nal device problems 60 Software problems 61 Universal Serial Bus USB problems 61 IBM Enhanced Diagnostics 62 Running the IBM Enhanced Diagnostics program 62 Replacing the battery 62 Chapter 7 IBM Help...

Page 8: ...oduct warranty and notices 77 Warranty Statements 77 IBM Statement of Limited Warranty for United States Puerto Rico and Canada Part 1 General Terms 78 IBM Statement of Warranty Worldwide except Canad...

Page 9: ...Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device cov...

Page 10: ...or injury when using telephone equipment always follow basic safety precautions such as Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless t...

Page 11: ...CD ROM drive or a DVD ROM drive is installed note the following CAUTION Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiatio...

Page 12: ...x User Guide...

Page 13: ...ed text is also used as a convention in this book There are several ways that text is highlighted and each highlighting convention has a specific purpose Convention Purpose DANGER A DANGER notice is u...

Page 14: ...r trained service technicians can also be ordered from IBM To purchase a copy refer to Chapter 7 IBM HelpWare support and services on page 65 Technical Information Manual This publication contains inf...

Page 15: ...ay to identify your computer is by the machine type model number The machine type model number indicates the various features of the computer such as the type of microprocessor and the number of bays...

Page 16: ...One EIDE hard disk drive One CD ROM varies by model Graphics subsystem Integrated high performance graphics controller Audio subsystem Integrated 16 bit Sound Blaster Pro compatible audio controller...

Page 17: ...e Five USB connectors Two DIMM sockets one available Power 95 watts Manual switch between ranges 90 137 or 180 265 V ac Automatic switching 57 63 or 47 53 Hz input frequency range Built in overload an...

Page 18: ...er Access IBM The Access IBM program is preinstalled on your computer and is accessible from the Windows desktop It provides the following For more information about Access IBM see the About Your Soft...

Page 19: ...for the computer where it will remain dry Leave about 50 mm 2 in of space around the computer for proper air circulation Selecting the position of your computer You can use your computer in a vertical...

Page 20: ...lowing 1 Turn the computer over 2 Set the pedestal down 1 and slide it into place 2 3 Turn the computer over To remove the pedestal do as follows 1 Turn the computer over 2 Pull the pedestal release u...

Page 21: ...7 Attaching the rubber feet To attach the rubber feet do the following 1 Attach the four rubber feet to the computer 2 Set the computer down...

Page 22: ...lel to the floor and your feet are either flat on the floor or on a footrest When using the keyboard keep your forearms parallel to the floor and your wrists in a neutral comfortable position Glare an...

Page 23: ...cation of electrical outlets and the length of power cords and cables that connect to the printer and other devices might determine the final placement of your computer When arranging your workspace A...

Page 24: ...e of the available USB connectors These cables can be relocated to other USB connectors at a later time if desired If you want to move or add a USB device ensure the computer and operating system are...

Page 25: ...on page 75 See Related information on page xii for sources of other information about your computer For information about IBM installed software see the About Your Software publication Additional prog...

Page 26: ...12 User Guide...

Page 27: ...dicators Each button at the front of your computer controls a specific function such as turning on the computer The lights are status indicators that tell you when a certain device such as the CD ROM...

Page 28: ...on or blinking Emergency eject hole Insert a pin to open the tray for removing a disc when the computer is turned off CD ROM eject button Press this button on the CD ROM drive to open the tray for ins...

Page 29: ...ia functions on your computer Mute Volume and CD ROM or DVD ROM controls these cannot be changed There are eight color coded Rapid Access buttons positioned across the top of the keyboard Some of thes...

Page 30: ...Rapid Access The Rapid Access Keyboard Customization program starts 4 Follow the instructions on the screen To learn more about the Rapid Access keyboard click Help 1 Standby button 2 Standby LED 3 Nu...

Page 31: ...tion and speed To exit from the auto scroll mode click any of the mouse buttons 3 Context menu button Use this button to display a menu for the active program icon or object 4 Scroll stick Use this st...

Page 32: ...ot insert any object other than a CD into the drive Before moving the computer remove the CD from the drive Handling a CD disc When handling a CD disc follow these guidelines Hold the disc by its edge...

Page 33: ...gently pushing the tray closed When the tray is closed the indicator light on the front of the drive will activate to indicate that the drive is in use To remove a disc 1 With the computer turned on p...

Page 34: ...the device drivers are provided on the Product Recovery CD that comes with your computer If your computer has IBM preinstalled software video device drivers have already been installed on the hard di...

Page 35: ...ding volume gain Using power management features Your computer supports the Standby feature This feature lets the computer enter a low power state to conserve energy You can put the computer in Standb...

Page 36: ...the computer is in Standby mode also brings the computer out of Standby mode When the power button is set for Shutdown pressing the power button regardless of the length of time you hold it in simply...

Page 37: ...tandby 6 Click OK Notes 1 It is not recommended to use the mouse as a wake up device 2 If you move the keyboard to a different USB port you will need to reconfigure this power management setting Using...

Page 38: ...m all parts of your computer Food particles and spills might make the keyboard and mouse unusable Do not get the power buttons or other controls wet Moisture can damage these parts and cause an electr...

Page 39: ...it in the direction of the arrow Note Some mice have lock and unlock symbols to indicate how far you need to rotate the retainer 4 Place your hand over the retainer and turn the mouse right side up Th...

Page 40: ...electrical outlets 5 Disconnect communication cables such as network cables from the telephone or network outlets first and then disconnect the other ends of cables from the computer 6 Disconnect all...

Page 41: ...he Configuration Setup Utility program To start the Configuration Setup Utility program do the following 1 If your computer is already on when you start this procedure you must shut down the operating...

Page 42: ...ailable A change to that item has been made in the system configuration or the Configuration Setup Utility program has detected an error and attempted to correct it Also an additional menu might follo...

Page 43: ...ttings before you exit Otherwise your changes will not be saved Use these arrow keys to move among menu items until the item you want is highlighted Use these arrow keys to display and toggle among ch...

Page 44: ...an administrator password a password prompt is displayed each time you try to access the Configuration Setup Utility program If you type the wrong password you will see an error message If you type th...

Page 45: ...a password before the operating system will start Security Profile by Device does not change the way the operating system works If an operating system password is required you must type it when prompt...

Page 46: ...n page 27 2 Select Start Options and press Enter 3 Select Startup Sequence from the Start Options menu and press Enter 4 Use the arrow keys to make your selections and press Esc until you return to th...

Page 47: ...7 Select Save Settings and press Enter 8 Select Exit Setup and press Enter 9 When prompted press Enter to exit from the Configuration Setup Utility program For more information about the Pentium III m...

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Page 49: ...aining the option until you are instructed to do so When you handle options and other computer components take these precautions to avoid static electricity damage Limit your movement Movement can cau...

Page 50: ...ed software in your computer For more information use the ConfigSafe help system Available options For the latest information about available options see the following World Wide Web pages http www ib...

Page 51: ...er connector 5 CD ROM drive connector 6 Hard disk drive connector 7 Battery 8 Power connector 9 Asset ID antenna connector 10 Front USB port connector 11 Low profile PCI expansion slots 12 Boot Block...

Page 52: ...unication cables such as modem and network cables from communication outlets Disconnect all other cables attached to the computer Removing the computer cover You must remove the computer cover to inst...

Page 53: ...the computer cover on page 38 2 Locate the DIMM sockets on the system board See System board on page 37 3 Open the module retaining clips on one of the DIMM sockets Note If you are replacing an existi...

Page 54: ...ansion slot These adapters must not exceed 16 9 cm 6 66 inches in length and 5 15 cm 2 04 inches in height Also low profile PCI adapters use low profile mounting brackets To install an adapter do the...

Page 55: ...CD ROM drive do the following 1 Remove the computer cover See Removing the computer cover on page 38 2 Release the CD ROM drive by pulling on the clip 1 as shown in the following illustration 3 Unplu...

Page 56: ...w 1 that secures the hard disk drive with frame to the computer 4 Slide the hard disk drive with frame outward 2 and disconnect the power cable and the signal cable from the drive 5 Detach the hard di...

Page 57: ...not identify a hardware problem and have not made a user error you might have a software problem If you suspect that you have a software problem and your computer comes with IBM preinstalled software...

Page 58: ...if the diagnostic programs do not detect an error go to Device troubleshooting charts on page 50 2 You have an unreadable display or an error message is displayed Is an error message displayed No Cont...

Page 59: ...iguration Setup Utility program Starts the video operation Verifies that the hard disk drive and the CD ROM drive are working POST error codes are displayed when POST detects problems with or changes...

Page 60: ...ty program See Chapter 4 Using the Configuration Setup Utility program on page 27 for more information 163 Clock not updating Have the computer serviced 164 CMOS RAM memory size does not match Go to R...

Page 61: ...and the startup sequence 19x The computer chassis intrusion detector was cleared This is an informational message No action is required 2xx Memory error Go to Running the IBM Enhanced Diagnostics prog...

Page 62: ...em persists have the computer serviced 178x Hard disk or IDE device failed 1 Go to Running the IBM Enhanced Diagnostics program on page 62 and follow the instructions for running the diagnostic progra...

Page 63: ...error Have the computer serviced 5962 IDE CD ROM configuration error Have the computer serviced 8601 Pointing device error Have the computer serviced 8603 Pointing device has been removed 1 Make sure...

Page 64: ...software or new device Use the following directory to quickly locate problem categories in the troubleshooting charts Problem type Go to Audio problems Audio problems on page 51 CD ROM drive CD ROM dr...

Page 65: ...these actions do not correct the problem run the diagnostic programs see Running the IBM Enhanced Diagnostics program on page 62 If you need technical assistance see Chapter 7 IBM HelpWare support an...

Page 66: ...nce see Chapter 7 IBM HelpWare support and services on page 65 A CD does not work Verify that the disc is inserted correctly with its label up Make sure that the disc you are using is clean To remove...

Page 67: ...problems in this table Blank screen Verify that the brightness controls are adjusted correctly If you cannot correct the problem have the computer serviced Unreadable characters Have the computer ser...

Page 68: ...properly installed If you cannot correct the problem have the computer serviced Symptom Action A problem occurs only occasionally and is difficult to repeat Verify that All cables and cords are secure...

Page 69: ...on Keyboard program to help diagnose problems with Rapid Access Buttons To access the program and start the help system a From the Windows desktop click Start b Select Settings and then click Control...

Page 70: ...ee Installing memory on page 39 2 The DIMMs are properly installed and securely connected 3 If you added or removed memory you saved the new configuration before exiting from the Configuration Setup U...

Page 71: ...an asymmetric digital subscriber line ADSL adapter or home networking adapter refer to the documentation for those devices to ensure the cords are properly connected 1 Make sure no one is using the te...

Page 72: ...ke sure you are calling the correct number and that you are using the correct communications settings For additional help refer to the documentation for your communications software 4 Make sure no one...

Page 73: ...modem type of Other you must include the proper modem initialization string For most programs the initialization string AT F will work Baud rate 115200 Kbps or the maximum setting offered by your com...

Page 74: ...the documentation for any other installed adapters to determine the resources required for each adapter 6 You updated the configuration information in the Configuration Setup Utility program if neces...

Page 75: ...y you might have a memory address conflict 2 The software is designed to operate on your computer 3 The software you are using works on another computer If you received any error messages while using...

Page 76: ...Utilities 5 From the System Utilities menu select Run Diagnostics The IBM Enhanced Diagnostics program starts 6 When you finish running the diagnostics remove the CD from the CD ROM drive and turn off...

Page 77: ...See Removing the computer cover on page 38 3 Remove the CD ROM drive See Removing the CD ROM drive on page 41 4 Locate the battery See System board on page 37 5 Remove the old battery 6 Install the ne...

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Page 79: ...on that comes with your computer or software Following are some methods you can use to solve problems yourself Printed documentation The documentation that comes with your computer contains informatio...

Page 80: ...the Troubleshooting information in the documentation that comes with your computer IBM Update Connector With IBM Update Connector you can connect to the IBM PC HelpCenter technical support center to r...

Page 81: ...chnical support representatives are available to assist you You might be charged for some calls and not for others depending upon the type of problem You must register your computer to receive telepho...

Page 82: ...If your call is not covered by 30 day Up and Running support or by your IBM warranty you will be required to provide a major credit card number for support By doing the following items you will help...

Page 83: ...p m CET Monday Friday Belgium French 02 714 3503 9 a m to 9 p m CET Monday Friday Canada 1 800 565 3344 24 hours a day 7 days a week excluding holidays Denmark 3525 6904 9 a m to 9 p m CET Monday Frid...

Page 84: ...rt Line service includes assistance with the following items Assistance with installing configuring and using selected software applications Using the operating system Setting up and using multimedia...

Page 85: ...support for a single incident or multiple incidents in Canada call 1 800 565 3344 The flat rate option is not available in Australia or New Zealand Single incident The single incident option allows y...

Page 86: ...request for telephone assistance about a single question or problem An incident can involve multiple conversations or actions that might include but are not limited to Your initial request Research by...

Page 87: ...en you have finished press 1 f Enter your fax number and press the key In all other countries contact your IBM reseller or IBM marketing representative International Warranty Service International War...

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Page 89: ...mputer and also on a label on the front of the computer The registration number is required for service or support You can register your computer by telephone when you call for service or support See...

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Page 91: ...to read both the Part 1 that applies to your country and Part 2 United States Puerto Rico and Canada Z125 4753 05 11 97 Worldwide Country Unique Terms Part 2 Worldwide Country Unique Terms on page 86...

Page 92: ...on The date on your sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise During the warranty period IBM or your reseller if approved by IBM to provide warranty s...

Page 93: ...FTER THAT PERIOD Items Not Covered by Warranty IBM does not warrant uninterrupted or error free operation of a Machine Unless specified otherwise IBM provides non IBM machines WITHOUT WARRANTIES OF AN...

Page 94: ...you do not own and 3 where applicable before service is provided a follow the problem determination problem analysis and service request procedures that IBM or your reseller provides b secure all prog...

Page 95: ...charges if recurring 12 months charges apply for the Machine that is the subject of the claim This limit also applies to IBM s suppliers and your reseller It is the maximum for which IBM its suppliers...

Page 96: ...g the first year of the warranty period Machine NetVista Type 6645 Warranty Period EMEA and Argentina Parts Three 3 Years Labor Three 3 Years Japan Parts One 1 Year Labor One 1 Year All other countrie...

Page 97: ...ing from misuse accident modification unsuitable physical or operating environment improper maintenance by you or failure caused by a product for which IBM is not responsible The warranty is voided by...

Page 98: ...conversions or upgrades involve the removal of parts and their return to IBM A part that replaces a removed part will assume the warranty service status of the removed part Before IBM or your reseller...

Page 99: ...y and 2 the amount of any other actual direct damages up to the greater of U S 100 000 or equivalent in local currency or the charges if recurring 12 months charges apply for the Machine that is the s...

Page 100: ...on then none of the limitations in this paragraph apply PEOPLE S REPUBLIC OF CHINA Governing Law The following is added to this Statement The laws of the State of New York govern this Statement INDIA...

Page 101: ...petent court for this Statement are those of the country in which the warranty service is being provided However the laws of Austria govern this Statement if the warranty service is provided in Albani...

Page 102: ...terms and conditions all statutory conditions including all warranties implied but without prejudice to the generality of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale...

Page 103: ...lity The following replaces items 1 and 2 of the first paragraph of this Section 1 death or personal injury or physical damage to your real property solely caused by IBM s negligence 2 the amount of a...

Page 104: ...t apply to the United Kingdom or any country where such provisions are inconsistent with local law INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY K...

Page 105: ...for those products directly to determine the capabilities of their products and update them if needed This IBM hardware product cannot prevent errors that might occur if software upgrades or periphera...

Page 106: ...eet in length and a tandem blade grounding type attachment plug rated 15 amperes 250 volts For units intended to be operated at 230 volts outside the U S Use a cord set with a grounding type attachmen...

Page 107: ...ewing and changing settings 28 connecting cables 9 controls and indicators 13 D device bay 13 disconnecting cables 38 display monitor problems 53 E electrical outlets and cable lengths 9 Ethernet conn...

Page 108: ...rollPoint mouse 17 security features 3 security profile by device 31 selecting a location 5 selecting a position 5 setting startup sequence 32 setting up your computer 5 shutting down 15 software 4 so...

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Page 110: ...IBM Part Number 06P1584...