IBM NetVista A21, Quick Reference

Page 1: ...Quick Reference Inside Safety warranty and other notices Computer setup Software recovery Troubleshooting and diagnostics IBM help and service...

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Page 3: ...Quick Reference...

Page 4: ...on page v and Appendix Product warranty and notices on page 31 Fourth Edition October 2002 Copyright International Business Machines Corporation 2001 All rights reserved US Government Users Restricte...

Page 5: ...ording your computer information 11 Chapter 3 Product recovery 13 Performing a recovery 13 Software recovery after a hard disk failure 14 Solving recovery problems 14 F11 will not start the Product Re...

Page 6: ...services 28 Purchasing additional services 29 Appendix Product warranty and notices 31 Warranty Statement 31 Warranty Period 31 IBM Statement of Limited Warranty 33 Notices 43 Processing date data 44...

Page 7: ...n the installation and configuration procedures v Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To conn...

Page 8: ...on contraire mentionn e dans les proc dures d installation et de configuration v Lorsque vous installez que vous d placez ou que vous manipulez le pr sent produit ou des p riph riques qui lui sont rac...

Page 9: ...tilisation de mauvaise manipulation ou de mise au rebut inappropri e Ne pas v Lancer ou plonger dans l eau v Chauffer plus de 100 C 212 F v R parer ou d sassembler Mettre au rebut les batteries usag e...

Page 10: ...puter models are equipped from the factory with a CD ROM drive or a DVD ROM drive CD ROM drives and DVD ROM drives are also sold separately as options CD ROM drives and DVD ROM drives are laser produc...

Page 11: ...lasse 1 conforme aux normes CEI 825 et CENELEC EN 60 825 Lorsqu une unit de CD ROM DVD ROM est install e tenez compte des remarques suivantes ATTENTION Pour viter tout risque d exposition au rayon las...

Page 12: ...x Quick Reference...

Page 13: ...ptional hardware Access IBM on your computer desktop contains more detail about the following topics v Using your computer v Installing software from the Software Selections CD v Installing hardware o...

Page 14: ...xii Quick Reference...

Page 15: ...olate hardware problems and is part of the Product Recovery program Making an Enhanced Diagnostics diskette ahead of time assures you use of the tool in the event the Product Recovery program becomes...

Page 16: ...he monitor to minimize glare and reflections from overhead lights windows and other light sources Even reflected light from shiny surfaces can cause annoying reflections on your monitor screen Place t...

Page 17: ...on someone else Electrical outlets and cable lengths The location of electrical outlets and the length of power cords and cables that connect to the monitor printer and other devices might determine t...

Page 18: ...4 Quick Reference...

Page 19: ...red cable end with a red connector 1 Check the position of the voltage selection switch on the rear of the computer Use a ballpoint pen to slide the switch if necessary v If the voltage supply range...

Page 20: ...puter Attach one end of the modem cable to the modem connector on the back of the computer and the other end to the telephone all outlet 3 In some cases a splitter or converter is required to attach t...

Page 21: ...ten to music or other sounds without disturbing anyone 7 If you have powered speakers with an ac adapter use the following instructions a Connect the cable that runs between the speakers if necessary...

Page 22: ...el connection 5 Ethernet Use this connector to attach the computer to an Ethernet type local area network or to a cable modem Important To operate the computer within FCC limits when connecting to an...

Page 23: ...puter These agreements detail your rights obligations and warranties for the software on this computer By using these programs you accept the terms of the agreements If you do not accept the agreement...

Page 24: ...ion about installing software from the Software Selections CD see Access IBM on your desktop Installing other operating systems If you install your own operating system follow the instructions that co...

Page 25: ...table to record this information Product name ______________________________________________ Machine type and model ______________________________________________ Serial number S N ___________________...

Page 26: ...12 Quick Reference...

Page 27: ...files if possible Any files on the hard disk that are not backed up will be lost 2 Turn off your computer for at least 5 seconds Restart the computer and press F11 when you see To begin the IBM Produc...

Page 28: ...isk drive is replaced because of a failure no Product Recovery program is on the new hard disk In this case you must use the Product Recovery CD that came with your computer or the one that you ordere...

Page 29: ...tions on the screen Note If the repair operation finishes without error the F11 prompt will be displayed the next time you restart your computer If an error message is displayed during the repair oper...

Page 30: ...st device drivers for IBM installed devices are also available on the World Wide Web at http www ibm com pc support To recover a device driver for an IBM installed device use the following procedure 1...

Page 31: ...nstall click Have Disk and Browse Then select the appropriate device driver file from the device subfolder c In the device subfolder look for a setup exe file Double click SETUP EXE and follow the ins...

Page 32: ...18 Quick Reference...

Page 33: ...e computer to ensure that the power is on If you cannot correct the problem have the computer serviced The monitor screen is blank Verify that v The monitor cable is securely attached to the rear of t...

Page 34: ...orrect the problem have the computer serviced The operating system will not start Verify that v There is no diskette in the diskette drive v The startup sequence includes the device where the operatin...

Page 35: ...diagnostics from the Product Recovery program Note If for some reason the Product Recovery program on your computer hard disk is damaged or not accessible the IBM Enhanced Diagnostics can be run from...

Page 36: ...agnostics diskette 1 Shut down the operating system and turn off the computer 2 Insert the IBM Enhanced Diagnostics diskette into the diskette drive 3 Turn on your computer 4 Follow the instructions t...

Page 37: ...yboard error has occurred Verify that v The keyboard is properly connected v No keys on the keyboard are stuck If you cannot correct the problem have the computer serviced 0280 Previous startup was in...

Page 38: ...24 Quick Reference...

Page 39: ...to date information about IBM Personal Computer products and support The address for the IBM Personal Computing home page is http www ibm com pc You can find support information for your IBM products...

Page 40: ...information or the diagnostic programs might tell you that you need additional or updated device drivers or other software IBM maintains pages on the World Wide Web where you can get the latest techni...

Page 41: ...btain warranty service In the U S and Canada these services are available 24 hours a day 7 days a week In the U K these services are available Monday through Friday from 9 00 a m to 6 00 p m Note Resp...

Page 42: ...and Puerto Rico U S A and Puerto Rico 1 800 772 2227 In all other countries contact your IBM reseller or IBM marketing representative Other services IBM Update Connector is a remote communication too...

Page 43: ...ated to Service Packs for your preinstalled Microsoft Windows product refer to the Microsoft Product Support Services Web site at http support microsoft com directory or you can contact the IBM HelpCe...

Page 44: ...30 Quick Reference...

Page 45: ...ovide warranty service without charge for 1 parts and labor during the first year of the warranty period 2 parts only on an exchange basis in the second and third years of the warranty period IBM will...

Page 46: ...arts 1 year labor 1 year Machine types 6832 and 6833 Country or region Warranty period United States Puerto Rico Europe Middle East and Africa Parts 3 years labor 3 years Canada Bangladesh China China...

Page 47: ...y affects any statutory rights of consumers that cannot be waived or limited by contract If you have any questions contact IBM or your reseller The IBM Warranty for Machines IBM warrants that each Mac...

Page 48: ...your reseller If you do not register your Machine with IBM you may be required to present proof of purchase During the warranty period IBM or your reseller if approved by IBM to provide warranty servi...

Page 49: ...M or your reseller provides b secure all programs data and funds contained in a Machine c provide IBM or your reseller with sufficient free and safe access to your facilities to permit them to fulfill...

Page 50: ...S OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPL...

Page 51: ...alent goods Where that condition or warranty relates to right to sell quiet possession or clear title or the goods are of a kind ordinarily acquired for personal domestic or household use or consumpti...

Page 52: ...ator shall be the sole arbitrator provided that the arbitrator was validly and properly appointed The English language version of this Agreement prevails over any other language version HONG KONG AND...

Page 53: ...to the subject matter of this Agreement without regard to conflict of law principles Any disputes arising from or in connection with this Agreement will first be resolved by friendly negotiations fail...

Page 54: ...eters of an IBM authorized service provider Governing Law The applicable laws that govern interpret and enforce rights duties and obligations of each of us arising from or relating in any manner to th...

Page 55: ...as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded Extent of Warranty The second para...

Page 56: ...solely caused by IBM s negligence and 2 the amount of any other actual direct damages up to 125 percent of the charges if recurring the 12 months charges apply for the Machine that is the subject of t...

Page 57: ...that is the subject of the claim or which otherwise gives rise to the claim The following item is added to this paragraph 3 breach of IBM s obligations implied by Section 12 of the Sale of Goods Act 1...

Page 58: ...ovements and or changes in the product s and or the program s described in this publication at any time without notice IBM may use or distribute any of the information you supply in any way it believe...

Page 59: ...ited Trademarks The following terms are trademarks of the IBM Corporation in the United States other countries or both HelpCenter IBM Update Connector Microsoft and Windows are trademarks of Microsoft...

Page 60: ...t off and on the user is encouraged to try to correct the interference by one or more of the following measures v Reorient or relocate the receiving antenna v Increase the separation between the equip...

Page 61: ...he approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non...

Page 62: ...difications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause...

Page 63: ...provide this information to your telephone company Note If the device is an internal modem a second FCC registration label is also provided You may attach the label to the exterior of the computer in...

Page 64: ...service provided by the telephone company Connection to party lines is subject to state tariffs Contact your state public utility commission or corporation commission for information 8 When ordering...

Page 65: ...mat riel terminal Le minist re n assure toutefois pas que le mat riel fonctionnera la satisfaction de l utilisateur Avant d installer ce mat riel l utilisateur doit s assurer qu il est permis de le ra...

Page 66: ...ted and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 1...

Page 67: ...997 Denmark 14F0015 Bangladesh Burma Pakistan South Africa Sri Lanka 14F0033 Antigua Bahrain Brunei Channel Islands China Hong Kong S A R Cyprus Dubai Fiji Ghana India Iraq Ireland Kenya Kuwait Malawi...

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Page 70: ...Part Number 02R4073 P02R4073...