5.
A new menu opens with the options for viewing system utilities:
v
Run Diagnostics
v
Create a diagnostic diskette
v
System Information
v
Create a Recovery Repair diskette
6.
Select
Run Diagnostics
to open the IBM Enhanced Diagnostics program to
try to track down a problem. Select
System Information
to display the
current computer configuration.
7.
When you finish running the diagnostic program, press Esc and turn off
the computer.
To create an IBM Enhanced Diagnostics diskette from the image on the hidden
partition:
1.
Turn off your computer and any attached devices.
2.
Turn on all attached devices; then turn on your computer.
3.
When you see
To start the IBM Product Recovery Program, press F11
,
press the F11 key. The Product Recovery Program will load.
4.
Select
System Utilities
and press Enter.
5.
A new menu opens with the options for viewing system utilities:
v
Run Diagnostics
v
Create a diagnostic diskette
v
System information
v
Create a Recovery Repair diskette
6.
Select
Create a diagnostic diskette
and press Enter. Then follow the
instructions on the screen.
To download the latest image of the IBM Enhanced Diagnostics from the Web
site and create a startable Enhanced Diagnostics Diskette:
1.
Go to the IBM support Web site (http://www.ibm.com/pc/support/).
2.
In the
Quick Path
field, type the model number of your computer and click
Go
.
3.
Click the
Downloadable files
link.
4.
Click the
Diagnostics
link.
5.
Click the link to the file under
Downloadable files - Diagnostics
at the
bottom of the page.
6.
Click the executable file link under
File Details
to download the file to
your hard disk.
7.
Go to a DOS prompt and change the directory to where the file was
downloaded.
8.
Insert a blank high-capacity diskette in diskette drive A.
9.
Type the following and press Enter:
filename
a: Where
filename
is the name
of the file you downloaded from the Web.
Chapter 6. Troubleshooting
95
Summary of Contents for NetVista A40
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