Appendix A. Replacing hardware parts
You can order IBM replacement parts for the thin client. Contact IBM or your
reseller to order warranty parts and non-warranty parts. IBM provides warranty
service without charge for parts during the warranty period on an exchange basis
only.
If you need to return a part, refer to “Returning hardware parts” on page 30 for
more information.
Replacing the logic unit
IBM replaces a defective logic unit as a complete assembly. To replace a logic unit,
the customer must transfer features, such as a memory DIMM, to the replacement
unit. If customers do not transfer their features, the replacement units cannot
operate properly. See “Safety notices” on page v for information about handling
Customer Replaceable Unit (CRU) parts.
IBM delivers CRUs to the customers for exchange, and customers return defective
parts to IBM under the basic service offering. Customers should return all defective
logic units with the cover assembly, and without the support base or memory
DIMMs. For upgraded service offerings, a service representative delivers
replacement parts, transfers features, and returns defective parts to IBM.
See “Resolving hardware problems” on page 11 to determine whether or not it is
necessary to replace the thin client logic unit or any other parts. If it is necessary to
replace the logic unit, find the correct part number on the right side of the thin
client, near the back. The identification format is as follows, where
##X####
indicates the part number:
FRU P/N ##X####
If you cannot locate the part number for the logic unit, refer to Table 8 to
determine the correct number. Warranty service terms and conditions by country
apply.
Table 8. Thin client logic units
Part description
Part number
Logic Unit for Model Exx
34L4194
Logic Unit for Model Txx
34L4195
Replacing additional parts
Use the following tables to determine the correct part to replace. Warranty service
terms and conditions by country apply.
Table 9. Type 8363 thin client replacement parts
Description
Country
Part number
Parts associated with the Logic Unit
Base (Mounting Stand)
All Countries
03N2725
Slotted Thumbscrews
All Countries
03N3882
© Copyright IBM Corp. 2000
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