Checkpoint
or
Error
Code
What
You
Should
Do
4xxx
xxxx
Service
Processor
Error
Codes
1.
Is
the
system
powered
up?
NO
Go
to
step
2
below.
YES
Go
to
step
4
below.
2.
Find
the
error
code
in
the
service
processor
error
log
and
check
the
value
of
word
13.
Go
to
3
below.
3.
Is
the
value
of
word
13
C0xx
xxxx?
NO
Go
to
step
7
below.
YES
Go
to
“MAP
1541:
JTAG
Problem
Isolation”
on
page
112.
4.
Is
the
system
running
Linux?
NO
Go
to
step
6
below.
YES
Go
to
step
5
below.
5.
If
the
system
is
not
functional,
go
to
step
7
below.
If
the
system
is
functional,
do
the
following:
Examine
the
Linux
system
log
by
logging
in
to
the
system
as
the
root
user
and
entering
the
following
command:
cat
/var/log/messages
|
grep
RTAS
|more
Record
any
RTAS
messages
found
in
the
Linux
system
log
entry.
Ignore
all
other
messages
in
the
Linux
system
log.
Find
the
value
of
word
13
in
the
Linux
system
log
entry.
For
detailed
instructions
on
finding
word
13
in
a
Linux
system
log
entry,
refer
to
the
actions
under
error
code
B1xx
4699
in
this
service
guide.
Is
the
value
of
word
13
C0xx
xxxx?
NO
Go
to
step
7
below.
YES
Go
to
“MAP
1541:
JTAG
Problem
Isolation”
on
page
112.
6.
If
the
system
is
not
functional,
go
to
step
7.
If
the
system
is
functional,
do
the
following:
Examine
the
AIX
error
log
entry.
Find
the
value
of
word
13.
For
detailed
instructions
on
finding
word
13
in
a
AIX
error
log
entry,
refer
to
the
actions
under
error
code
B1xx
4699
in
this
service
guide.
Is
the
value
of
word
13
C0xx
xxxx?
NO
Go
to
step
7
below.
YES
Go
to
“MAP
1541:
JTAG
Problem
Isolation”
on
page
112.
7.
There
might
be
additional
error
codes
and
information
in
the
service
processor
error
log.
The
system
must
be
powered
off
to
examine
the
contents
of
the
service
processor
error
log.
a.
Is
the
system
still
powered
on?
NO
Go
to
step
8
below.
YES
Ask
the
customer
if
the
system
can
be
powered
off,
then
go
to
7b.
b.
Can
the
system
be
powered
off?
NO
Go
to
step
10
below.
YES
Power
off
the
system,
then
go
to
step8.
8.
Perform
slow
boot
procedure
as
described
in
“Performing
Slow
Boot”
on
page
159.
9.
Confirm
this
is
the
first
error
code
that
caused
the
failure
as
described
in
“Confirming
Initial
Error
Code”
on
page
159.
10.
Did
you
come
to
this
step
from
step
9?
NO
Go
to
“Service
Processor
Error
Codes”
on
page
192
with
the
error
codes
you
already
have
and
follow
the
instructions
in
the
service
processor
error
codes
table.
YES
Go
to
“Service
Processor
Error
Codes”
on
page
192
with
the
error
codes
from
9
above
and
follow
the
instructions
in
the
service
processor
error
codes
table.
164
Eserver
pSeries
615
Service
Guide
Summary of Contents for P 615 series
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Page 490: ...Printed in U S A October 2003 SA38 0630 02...
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